Toyota Tundra Complaints (2004)

466 consumer complaints on file.

#11364872October 17, 2020
STRUCTURE:BODY
YES I HAVE A 2004 TOYOTA TUNDRA CREW CAB TRUCK IS IN GOOD SHAPE BUT RECENTLY FOUND MY FRAME IS RUSTING AWAY I'VE CONTACTED TOYOTA BECAUSE THEY HAD A RECALL BEFORE BUT THEY WILL NOT DO ANYTHING ABOUT IT I'VE READ SOME TOYOTA FORMS AND APPARENTLY THIS IS NOT A RARE CASE THIS IS UNBELIEVABLE THIS IS THE REASON PEOPLE ARE KILLED GOING TO WORK FRAME JUST BRAKES I WANT SOMETHING DONE BEFORE THAT SOMEONE KILLED IS ME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363645October 9, 2020
STRUCTURE:BODY, STEERING, SUSPENSION
STARTED HEARING CLUNKING NOISE IN TRUCK. MADE APPOINTMENT WITH ASE CERTIFIED MECHANIC AND HE ASKED US TO COME BACK TO THE SHOP. THE STRUCTURE OF THE FRAME THAT HOLDS THE RACK AND PINION STEERING AND ANTI-SWAY BAR MOUNT WAS GONE. BOTH OF THE TOPS OF THE FRAME OF THE CROSS MEMBER THAT GOES UNDER THE ENGINE WAS MISSING. THE FRAME RAIL UNDER THE CAB IS SEPARATING. HE ADVISED THAT THIS CONDITION WAS A MASSIVE SAFETY ISSUE AND THAT I SHOULD CONTACT TOYOTA AND ADVISE THEM. I CALLED A DEALERSHIP IN ZANESVILLE AND THEY ADVISED THEY COULD NOT HELP BECAUSE IT WAS NOT A RECALL AND TOYOTA GAVE ME A CASE NUMBER AND TRANSFERRED ME TO SOMEONE ELSE WHO TOLD ME THEY COULD NOT HELP ME. HE ALSO GOT A SECOND OPINION FROM ANOTHER INDIVIDUAL WHO ALSO SAID THAT THIS IS A SAFETY ISSUE THAT SHOULD BE ADDRESSED BY THE MANUFACTURER. I HAVE MORE PHOTOS AND I NOW KNOW I CAN NOT DRIVE A TRUCK THAT I SPENT $24,000 ON JUNE OF 2019. I AM GLAD I DID NOT WRECK MY VEHICLE AND HURT MY FAMILY OR ANYONE ELSE BECAUSE OF THIS ISSUE. PLEASE HELP ME REPAIR MY TRUCK. WHEN WE PURCHASED THE VEHICLE THE FACTORY UNDERCOATING WAS STILL IN TACT AND THIS WAS NOT VISIBLE UNDERNEATH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355427September 16, 2020
POWER TRAIN
VEHCILE WAS REACLLED AND THE FRAME WAS REPAIRED FOR POTENTIAL ROT. NOW HE REAR DIFFERENTAIL IS ROTTING OUT AND LEAKING OIL. IT APPEARS TO BE AN EXTENSION OF THE RECALL FOR THE ROTTING FRAME. LOOKING TO SEE IF THER HAVE BEEN COMPLAINTS SIMILAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350418August 20, 2020
AIR BAGS, STRUCTURE:BODY, SUSPENSION
OUR TUNDRA HAD A FRAME RECALL AND IT WAS THE DEALERS DECISION ON WHETHER OR NOT TO REPLACE DRAM OR JUST COVER UP WITH UNDERCOATING. WE DISAGREED WITH THE DECISION TO UNDERCOAT AS THE DEAL WAS SHOWING SIGNS OF EXTENSIVE RUST. NOW, OUR FRAME IS EXTREMELY DANGEROUS TO THE POINT OF FALLING AWAY FROM THE BODY. JUST ABOUT ALL PARTS UNDER THE TRUCK HAVE NOW SUFFERED AS WELL. WE HAVE NEVER HAD THE TRUCK LAUNCH A BOAT, GONE OFF ROAD, OR ANY OTHER DANGEROUS ACTIVITIES. BASICALLY A TRAIN STATION AND DUMP RUN VEHICLE. I AM TERRIBLY DISAPPOINTED WITH TOYOTA AND THEIR POOR HANDLING OF THE SITUATION. BASICALLY THEY TOLD ME THAT I WOULD BE RESPONSIBLE FOR THE SUPER EXPENSIVE FRAME REPLACEMENT; TOO BAD. ENGINE, BODY, AND INTERIOR ARE IN GREAT SHAPE. I NEED HELP AS I 1) CANNOT AFFORD TO PAY FOR THEIR MISTAKE AND 2) CAN'T AFFORD TO REPLACE THIS TRUCK AND IT IS VITAL FOR US. JUST FOUND OUT TODAY THAT THE FRAME IS DISINTEGRATING QUICKLY WHEN WE BROUGHT CAR TO SHOP FOR A STEERING ISSUE WHICH WE NOW FIND OUT WAS CAUSED BY EXCESSIVE RUST. THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343032August 3, 2020
AIR BAGS
TL* THE CONTACT OWNED A 2004 TOYOTA TUNDRA. THE CONTACT STATED HER HUSBAND WAS DRIVING AT AN UNKNOWN SPEED, WHEN HE UNEXPECTEDLY COLLIDED WITH AN EMBANKMENT AND THE AIR BAGS DEPLOYED. THE CONTACT HUSBAND WAS FATALLY INJURED AND WAS PRONOUNCED DEAD AT THE SCENE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A LOT FOR FURTHER INVESTIGATION. THE DEALER AND THE MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 15V286000 (AIR BAGS). THE FAILURE MILEAGE WAS 180,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
1
#11330157June 22, 2020
ELECTRICAL SYSTEM
I HAVE PROBLEM WITH MY TOYOTA 2004 TUNDRA, THAT THE DEALERSHIP AND ANOTHER REPAIR GARAGE CAN'T SEEM TO FIND THE PROBLEM. WHEN I DRIVE THE TRUCK, DOESN'T MATTER HOW LONG , EVERY ONCE IN A WHILE WHEN I STOP AND TURN IT OFF ALL THE ELECTRONICS GOES DEAD. I CAN'T START THE TRUCK BECAUSE THE BATTERY IS DEAD AND THEN SOMEWHERE BETWEEN 15 MINUTE TO OVERNIGHT, EVER THING COMES BACK ON. NO JUMPING OF THE BATTERY. HAD BATTERY CHECKED, ALTERNATOR CHECK AND OTHER THINGS WIRING AND EVERY THING IS WORKING FIND. THE DEALERSHIP AND OTHER MECHANIC FROM ANOTHER SHOP SAID THEY CANNOT FIND THE PROBLEM UNLESS IT IS ACTING UP AT THE TIME THEY CHECK IT. HAD TO CALL AND GET A TOW AND BY THE TIME THE TOW TRUCK GOT THE VEHICLE TO THE REPAIR SHOP, IT STARTED UP. KIND OF SCARED TO DRIVE IT ANYWHERE. [XXX] REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328993June 15, 2020
STRUCTURE:FRAME AND MEMBERS, SUSPENSION, UNKNOWN OR OTHER
THE FRAME OF THE VEHICLE IS SEVERELY RUSTED WITH LARGE HOLES PRESENT. THIS VEHICLE IS UNSAFE TO DRIVE AS IT PUTS MYSELF AND OTHERS IN GRAVE DANGER. TOYOTA HAS TO FIX THIS PROBLEM OR DEATHS ARE A POTENTIAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323325May 5, 2020
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 TOYOTA TUNDRA. THE CONTACT STATED THAT THERE WERE HOLES IN THE SUBFRAME AND BUMPER OF THE VEHICLE CAUSED BY SEVERE RUST. THE CONTACT STATED THAT THE VEHICLE WAS DIAGNOSED BY HER SON; A CERTIFIED MECHANIC. A DEALER WAS NOT CONTACTED OR INFORMED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. A CASE WAS FILED. THE FAILURE MILEAGE WAS APPROXIMATELY 55,729.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322188April 24, 2020
SUSPENSION
SEVERE FRAME ROT. RUST HAS EATEN A HOLE THROUGH THE FRAME. HAS BEEN DEEMED UNSAFE TO DRIVE. HAS FAILED A FRAME CHECK BY ATLEAST ONE TOYOTA DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321300April 16, 2020
STRUCTURE:BODY, STEERING, SUSPENSION
MY VEHICLE HAS MAJOR FRAME DAMAGE. THERE ARE LARGE HOLES NEAR THE FRONT CROSSMEMBERS ON BOTH SIDES. I WAS TOLD BY TOYOTA THAT THE FRAME HAD BEEN SPRAYED SEVERAL YEARS EARLIER. HOWEVER, THE FRAME HAS CONTINUED TO RUST SEVERELY AND THE COATING HAS COMPLETELY FLAKED OFF. THE REPRESENTATIVE I SPOKE TO STATED THAT WAS THE ONLY RESOLUTION, AND THAT NOTHING CAN BE DONE. MY CASE IS NOT THE ONLY ONE. EVEN THE DEALER LOCATED NEAR ME STATES THAT THIS IS A WELL KNOWN ISSUE. SEVERAL YEARS RECEIVED NEW OR REPAIRED FRAMES FOR THE SAME ISSUE. HOW CAN IT BE, THAT THE SAME GENERATION VEHICLE ONE YEAR LATER IS NOT ELIGIBLE? MY CHILD RODE COUNTLESS TIMES IN THAT VEHICLE. WHAT IF SOMETHING HAD HAPPENED? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320907April 12, 2020
STRUCTURE:BODY, SUSPENSION
ALL MY FRONT SUSPENSION COMPONENTS FAILED. I NOTICED THAT THE FRAME HAD RUSTED THROUGH NEAR THE FRONT WHEEL PASSENGER SIDE AND HAS BUCKLED AND SHIFTED AS A RESULT. MY UPPER AND LOWER BALL JOINTS AND CV AXLE WERE DAMAGED WHILE MY TRUCK WAS IN MOTION TURNING INTO THE SAFEWAY GAS STATION CHESTER MD. FEBRUARY 9 OF THIS YEAR WHEN THE SUSPENSION FAILED TO SUPPORT THE TRUCK. THE PASSENGER SIDE BALL JOINT AND CV AXLE WERE DAMAGED. TIE RODS AND SWAY BAR STABILIZERS WERE ALL WORN AND BROKEN AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320509April 8, 2020
STRUCTURE:BODY, SERVICE BRAKES, UNKNOWN OR OTHER
TRUCK WAS PURCHASED BRAND NEW. IT WAS BROUGHT TO DEALER FOR RECALL AND THEY DID NOT RESOLVE THE ISSUE. NOW RECALL IS EXPIRED AND VEHICLE IS DANGEROUS TO DRIVE AND FRAME IS RUSTED AND THERE ARE HOLES. ALMOST HAD AN ACCIDENT WHEN I TURNED AND WENT DOWN A HILL AND THE BRAKES DID NOT HOLD. OTHER INCIDENTS HAVE OCCURRED OVER THE YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310387February 20, 2020
STRUCTURE:BODY
FRAME IS SO RUSTED OUT THAT THE FRONT SUSPENSION HAS NOTHING TO SUPPORT IT. THE TRUCK CAN NO LONGER BE SAFELY DRIVEN. TOYOTA HAD ME TAKE THE TRUCK IN AND HAVE THE FRAME CHECKED FOR RUST IN 2015. AT THAT TIME THEY TOLD THE FRAME WAS GOOD. I CONTACTED THE LOCAL DEALER ON 2/17 THIS YEAR AND THEY COULD NOT HELP ME AND THAT I WOULD HAVE TO CONTACT CORPORATE. I CONTACTED THEM SAME DAY AND WAS TOLD SINCE THEY CHECKED IT ONCE THERE WAS NOTHING ELSE THEY COULD DO FOR ME. HARD TO BELIEVE THE FRAME COULD SO COMPLETELY DETERIORATE IN THAT FIVE YEAR PERIOD. I KNOW I'M NOT THE ONLY ONE HAVING THIS PROBLEM. I HOPE SOMETHING CAN BE DONE TO HELP ALL THESE PEOPLE OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306355January 31, 2020
AIR BAGS
WE RECEIVED A RECALL LETTER SOME TIME IN NOVEMBER FOR OUR TOYOTA TUNDRA. I REACHED OUT TO STEVEN TOYOTA IN HARRISONBURG VIRGINIA SHORTLY AFTER RECEIVING THE LETTER. I WAS TOLD THEY NEEDED TO ORDER THE PART AND WOULD CALL BACK WHEN RECEIVED. I NEVER RECEIVED A CALL FROM STEVEN TOYOTA, AND HAVE BEEN ATTEMPTED TO GET THIS RESOLVED WITH MULTIPLE CALLS TO THE DEALERSHIP SINCE EARLY JANUARY. THE CALLS TO THE SERVICE DEPARTMENT EITHER GO TO VOICE MAIL OR ARE HUNG UP ON AFTER MULTIPLE RINGS. I FINALLY GOT A HOLD OF A SERVICE PERSON ON JANUARY 30TH, WHO SAID THEY WOULD CALL BACK IN TEN MINUTES WHEN THEY FOUND OUT INFORMATION. I NEVER RECEIVED A CALL. I ATTEMPTED TO CALL BACK TODAY, AND THE CALL WENT TO VOICE MAIL. I DO HAVE A RECORD OF ATTEMPTED PHONE LOG ON MY PHONE. I CALLED STEVENS BACK AND TOLD THE RECEPTIONIST I WOULD BE FILING A COMPLAINT, AND SHE RESPONDED " I'M SORRY FOR YOUR INCONVENIENCE."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301683January 24, 2020
AIR BAGS
I CALLED THE LOCAL TOYOTA DEALER. TOYOTA OF GASTONIA. 1.704.824.7777 AND THE MANAGER.. [XXX] ASKED WHY THE OWNER COULD NOT BRING THE CAR IN TO THE DEALERSHIP AND LEAVE IT. AND I TOLD THEM THE OWNER [XXX]. HAS COPD AND IS ON OXYGEN. AND COULD NOT WAIT 3-4 HOURS.. AND SHE SAID WELL IF HE CAN NOT DRIVE COUPLE HOURS. WHY IS HE EVEN GOING TO FIX THE AIR BAG?/ INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300691January 21, 2020
UNKNOWN OR OTHER
WAS ASSIGNED A TRACKING NUMBER 11291844 FROM YOU''RE OFFICE AND STILL LOOKING FOR A STATUS REPORT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300875January 21, 2020
SEAT BELTS
SEAT BELT LATCH DEFECTIVE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291844December 29, 2019
UNKNOWN OR OTHER
I WENT IN TO TOYOTA GARAGE TO HAVE MY FRAME CHECKED,AND AT ONE TIME THE LIFT I RECEIVED A LETTER IN REGARDS TO THIS. THE TRUCK , IT WENT UP ON THE LIFT THEY VERIFIED IT WAS BAD AND THEN TOLD ME IT HAS EXPIRED AND I STILL HAVE AN AIR BAG RELACEMENT STILL OPEN. HOW CAN THEY EXPIRE THE FRAME WHEN IWOULD THINK THIS IS MORE DANGEROUS IF I GOT IN AN ACCIDENT THAN A AIR BAG WHICH HAS NEVER EXPIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291312December 26, 2019
STRUCTURE:BODY
I NOTICED THE VEHICLE FRAME HAS 4 HOLES ON THE FRAME. THE HOLES ARE ON THE PASSENGER SIDE AND DRIVER SIDE NEAR THE EXHAUST MANIFOLDS. THE HOLES ARE APPROXIMATELY 2 TO 3 INCHES IN LENGTH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290771December 22, 2019
STRUCTURE:BODY
THE FRAME OF THIS TRUCK IS RUSTED SO BAD THAT IT SEEMS LIKE IT COULD BE UNSAFE TO DRIVE. A COUPLE MONTHS AGO, THE SPARE TIRE DROPPED ON THE GROUND DUE TO THE HOOK THAT KEEPS IT PINNED TO THE VEHICLE RUSTED OUT. LUCKILY THIS HAPPENED AFTER I RETURNED TO MY RESIDENCE AND OFF OF THE HIGHWAY WHERE THERE COULD HAVE BEEN A DANGEROUS SITUATION TO OTHER VEHICLES AND THE CITIZENS DRIVING THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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