Toyota Tundra Complaints (2002)

482 consumer complaints on file.

#10142166November 3, 2005
WHEELS:LUGS/NUTS/BOLTS/STUDS, SERVICE BRAKES, HYDRAULIC
CONSUMER COMPLAINT REGARDING 2002 TOYOTA TUNDRA. THE VEHICLE MAKES NOISE WHEN TURNING LEFT. THE VEHICLE WAS TAKEN TO THE DEALER WHO DETERMINED THAT FIVE OF THE LUG NUTS WERE LOOSE DUE TO STRESS. 5 OF THE LUGS WERE LEFT LOOSE. ONE STUD BROKE AND ONE LUG NUT WAS HOLDING THE WHEEL IN PLACE. *TS THE CONSUMER NOTICED THAT THE TIRE WERE WORN AND ASKED THE SERVICE MANAGER TO HAVE THEM CHECKED. IT WAS DETERMINED THAT THEY WERE INDEED WORM AND THE TIRES WERE REPLACED. AFTER THE TIRES WERE REPLACED THE CONSUMER NOTICE A PROBLEM WITH THE FRONT END THAT WAS NOT THERE PRIOR TO THE TIRE REPLACEMENT. THE DEALER REPLACED ALL 6 LUG NUTS, 1 STUD AND CAP WHICH WAS INSTALLED INCORRECTLY. THE BRAKES WERE REPLACED AT 20000 MILES AND 90000 MILES. ABOUT 6000 MILES AFTER THE LAST BRAKE SERVICE THE CONSUMER NOTICE A PULSATION WHEN THE BRAKES WERE APPLIED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THEY REPLACED THE ROTORS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10142091October 25, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
CONSUMER WHEEL ON 2002 TOYOTA TUNDRA COLLAPSED. *** NO ANSWER REQUIRED*** * TS THE UPPER AND LOWER BALL JOINTS WERE REPLACED. THE CONSUMER RECEIVED A RECALL NOTICE AFTER THE INCIDENT HAD OCCURRED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140152October 18, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
FRONT BRAKES ARE MAKING MY VEHICLE SHAKE WHEN I APPLY THE BRAKES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138457October 4, 2005
POWER TRAIN:AXLE ASSEMBLY, STEERING:RACK AND PINION, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
THE FRONT END STEERING RACK LET GO, THEN THE BALL JOINTS LET GO AND THE WHOLE FRONT END FELL OUT CAUSING 4,500.00 IN DAMAGE AS WELL AS INJURY TO MY BACK. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10136893September 19, 2005
POWER TRAIN:AXLE ASSEMBLY, ENGINE AND ENGINE COOLING, LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH, POWER TRAIN:AUTOMATIC TRANSMISSION, SEAT BELTS:FRONT:RETRACTOR, SERVICE BRAKES, HYDRAULIC, TIRES, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR, WHEELS:RIM, EQUIPMENT
I HAVE HAD MULTIPLE PROBLEMS WITH MY 2002 TUNDRA TRD 4WD. I HAVE HAD IT IN MORE THAN 4 TIMES FOR THE BRAKES VIBRATING/PULSATING AND LOOKS LIKE I WILL BE TAKING IT IN AGAIN AS THEY ARE STARTING TO VIBRATE AGAIN!! RENO TOYOTA HAS ALWAYS DONE ALL THE MAINTENANCE ON IT AND KEEP TRYING TO SAY IT IS MY FAULT THE BRAKES ARE BAD AND THE ROTORS ARE WARPING. THEY REPLACED THE REAR AXLES A COUPLE OF MONTHS AGO BUT I HAD TO PAY THE $50 DEDUCTIBLE. THEY ALSO HAD TO INSTALL A GASKET ON THE CROSSOVER FOR THE ENGINE COOLANT AS THE FACTORY NEVER INSTALLED IT. THE AC DOESN'T GET COOL ENOUGH TO COOL THE INTERIOR. WHISTLING NOISE BUT DON'T KNOW WHERE IT IS COMING FROM...SOUNDS LIKE COMING FROM SIDE MIRRORS??? I REPLACE THE WHEELS RECENTLY BECAUSE OF VIBRATION BECAUSE THE WHEELS WERE WARPED. ALWAYS HAVE EXCESSIVE BRAKE DUST ON FRONT WHEELS. TRANSMISSION FEELS AND SOUNDS LIKE IT IS SLIPPING ALL THE TIME. ROUGH IDLE AFTER WARM UP. I BOUGHT IT NEW IN JULY 2002 AND NOW HAVE 69400 MILES ON IT. MOST OF WHICH ARE HIGHWAY MILES WITH NO TOWING EVER...NO HEAVY HAULING EVER. AM TOO AFRAID TO DRIVE IT OFF-ROAD BECAUSE OF ALL THE BRAKE PROBLEMS...NEVADA=MOUNTAINS=CLIFFS=DEATH...I AM NOT READY TO RISK MY LIFE OR MY GRANDCHILDREN SO WILL NOT EVEN LET ME RIDE WITH ME ANYWHERE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10136935September 19, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
I HAVE A 2002 TOYOTA TUNDRA, ACCESS CAB. STARTING AT APPROX. 30,000 MILES, THE BRAKES BEGAN TO VIBRATE WHEN APPLIED. CONDITION HAS PROGRESSIVELY WORSENED, AND NOW THE TRUCK FRONT END SHIMMIES CONSIDERABLY WHEN APPLYING THE BRAKES. THIS CREATES A DANGEROUS CONDITION, PARTICULARLY WHEN DRIVING DOWN HILL OR IN TRAFFIC. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10135418September 6, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT: THE CONSUMER WAS MAKING A RIGHT HAND TURN ABOUT 2 MPH WHEN THE TRUCK STARTED MAKING A STRANGE NOISE. THE CONSUMER GOT OUT OF THE TRUCK AND DISCOVERED THAT THE WHEEL WAS OFF THE TRUCK, AND THE REST OF THE TRUCK WAS SITTING ON WHERE THE WHEEL USED TO BE. THE WHEEL WAS FACE DOWN ON THE ROAD AND THE FENDER WAS ON TOP OF IT. ALSO, IT CAUSED BODY DAMAGE TO THE REST OF THE TRUCK ON THE RIGHT FENDER. THE LOCATION WAS THE RIGHT FRONT WHEEL. THE CONSUMER THE DEALER HAS BEEN CONTACTED, AND THEY SAID THAT THEY COULD NOT DO ANYTHING UNTIL THEY HEAR FROM TOYOTA. THIS VEHICLE HAS NOT BEEN IN ANY ACCIDENT THAT WOULD HAVE CAUSED THIS TO HAPPEN. THE DEALERSHIP SAID THAT THEY HAD A RECALL ON THE BALL JOINTS, AND THEY WOULD TAKE CARE OF ALL EXPENSES AT THAT TIME. THEY HAVE NOT TAKEN CARE OF ANYTHING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126094August 19, 2005
STEERING:HYDRAULIC POWER ASSIST SYSTEM
DT: THE OWNER WAS DRIVING AT 50 MPH WHILE TOWING, AND COULD NOT CONTROL THE VEHICLE AND CRASHED. THE VEHICLE WAS BOUNCING FROM GUARD RAIL TO GUARD RAIL. WHEN THE OWNERS CAME TO A STOP THE VEHICLE WAS STILL RIGHT SIDE UP. THE VEHICLE WAS TOTALED. BOTH OCCUPANTS SUSTAINED INJURIES. THE PASSENGER WAS HOSPITALIZED FOR A WEEK WITH BROKEN RIBS AND OTHER INTERNAL INJURIES WHILE THE DRIVER SUFFERED FROM SHOCK AND A CONCUSSION. HOWEVER, THE DRIVER SUSTAINED SOME INJURIES FROM THE AIRBAG. BOTH ARE IN PHYSICAL THERAPY AND THE OTHER THERAPY TREATMENTS. THE DRIVER IS STILL SUFFERING FROM HEADACHES. THERE WERE NO PROBLEMS BEFORE THE WRECK. NO NOTICEABLE PROBLEMS TO THE VEHICLE WITH HANDLING. THERE WAS NO WOBBLING OR ANY INDICATION THAT THIS WAS GOING TO HAPPEN. *AK *SC
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10133289August 18, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
PURCHASED 2002 TOYOTA TUNDRA NOV 2001. JAN 2004 VEHICLE WOULD SHAKE BADLY WHEN BRAKES APPLIED AT 40+ MPH. WAS TOLD NEEDED BRAKES REPLACED/ROTORS TURNED. NEEDED ROTORS TURNED AGAIN DEC 2004 AND AGAIN JUNE 2005. NOW AUG 2005 SAME PROBLEM. WITH FAST STOPS ON FREEWAY THIS SHAKING CAUSES CONTROL PROBLEMS WHICH IS A SAFETY ISSUE.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10133356August 18, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
FROM DAY ONE WHEN I PURCHASED MY TOYOTA TUNDRA ON 9/30/02 I HAVE HAD A PROBLEM WITH THE BRAKES. I BROUGHT THE TRUCK BACK 2 DAYS LATER TO TELL THE SALESMAN THAT I FELT THAT THE BRAKES "SHUTTERED" WHEN THE VEHICLE WAS DRIVEN IN CITY TRAFFIC CONDITIONS AND BRAKING DISTANCE WAS INCREASED THE MORE THAT I DROVE THE VEHICLE. THEY CHECKED THE TRUCK THAT DAY AND I WAS TOLD THAT IT WAS FINE. NOW, ALMOST 3 YEARS LATER WITH ONLY 27,000 MILES THE BRAKES ARE WORN AND THE ROTORS HAVE TO BE REPLACED. THE DEALER SAYS THAT THE BRAKES ARE NOT COVERED BUT THEY MIGHT REPLACE THE ROTORS. I SEE THAT THERE IS A HISTORY WITH THE ROTORS WARPING AND CAUSING THE PADS TO FAIL PREMATURELY. I DON'T UNDERSTAND HOW TOYOTA CAN SIT BACK WITH A BLIND EYE WHEN CLEARLY THERE IS A PROBLEM WITH THE BRAKING SYSTEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128274August 18, 2005
SUSPENSION:FRONT
SEVERAL MONTHS AGO I FILED A REPORT REGARDING THE FAILURE OF BOTH LOWER BALL JOINTS ON MY 2002 TOYOTA TUNDRA. SINCE THAT TIME YOU HAVE ENACTED A RECALL # 05V225000. I CALLED TOYOTA CUSTOMER SERVICE TO INQUIRE ABOUT RECOUPING MY COSTS WHICH EXCEEDED A THOUSAND DOLLARS. TOYOTA INFORMED ME THAT MY VIN # DID NOT MATCH WITH VEHICLES BEING RECALLED SO THEY WOULD TAKE NO ACTION ON MY BEHALF. HOW IS IT POSSIBLE THAT I HAVE THE CORRECT YEAR AND MAKE OF VEHICLE AND EXPERIENCED THE SUBJECT PROBLEM, BUT THEY ARE NOT REQUIRED TO CORRECT THE PROBLEM? *SC
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10128775August 12, 2005
ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
DT: THE CONSUMER STATES THAT SHE AND HER HUSBAND WERE TRAVELING ON THE INTERSTATE BETWEEN 70-75 MPH AND VEHICLE WAS NOT OPERATING CORRECTLY. THIS WAS THE FIRST TIME THAT CONSUMER NOTICED THAT THE STEERING WAS NOT CORRECT. THE OWNERS CHANGED SEATING ARRANGEMENTS, AND THE WIFE TOOK OVER DRIVING AFTER ONE HOUR AND A HALF. THE OTHER DRIVER NOTICED THAT THE TRUCK WAS PULLING HER INTO AN 18 WHEELER THAT WAS TRAVELING BESIDES HER. THE INTERSTATE WAS FLAT THAT THEY WERE TRAVELING ON. SHE WAS TRYING TO APPLY BRAKE PRESSURE AND GET AWAY FROM THE 18 WHEELER. THE STEERING WAS UNCONTROLLABLE BEFORE THEY CRASHED. THE NEXT THING THAT THE OWNER REMEMBERED WAS THAT THEY WERE GOING OFF THE ROAD, WITH ONE TIRE IN THE DIRT, AND THEN THE VEHICLE STARTS FLIPPING. THE VEHICLE WAS SITTING UP STRAIGHT ACROSS BOTH LANES THAT THEY WERE TRAVELING. THE POLICE AND AMBULANCE ARRIVED AT THE SCENE. . THE OWNER'S HUSBAND WAS KILLED IN THIS ACCIDENT, AND THERE WERE TWO INJURIES WHO WERE TAKEN BY AMBULANCE TO THE HOSPITAL. A POLICE REPORT WAS ISSUED. THE OWNER HAD JUST NOTICED THE PROBLEM WITH THE VEHICLE THE DAY OF THE ACCIDENT. THE DEALER WAS CONTACTED, AND AWARE OF THE ACCIDENT. DEALERSHIP REIMBURSED THE OWNER ON THE REST OF HER EXTRA EXTENDED WARRANTY. THE OWNER HAS NOT TALKED TO TOYOTA. ALSO, THE OWNER BECAME AWARE OF NHTSA RECALL. 05V225000. *AK *TT
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
1
#10131615August 4, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
I OWN A 2002 TUNDRA THAT HAS THE BRAKE VIBRATION (WARPED ROTORS) PROBLEM NOW AT 50,000 MILES. THE TRUCK HAD 20,000 MILES WHEN THE PROBLEM FIRST SURFACED AND THEN TOOK IT TO THE DEALER AND GOT FIXED, BUT THE PROBLEM OFF COURSE STARTED AGAIN AROUND 40,000 MILES AND WHEN I CONTACTED THE DEALER THEY TOLD ME THAT TOYOTA WILL ONLY COVER THE PROBLEM TILL 36,000 MILES. THIS IS A UNIVERSAL PROBLEM FOR THIS MODEL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095760August 2, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
IN NOVEMBER OF 2003 I WAS MAKING A RIGHT HAND TURN WHEN THE BALL JOINT ON THE DRIVER SIDE GAVE WAY CAUSING THE WHEEL TO FOLD UNDER THE TRUCK. IN SEPTEMBER OF 2004 A SIMILAR INCIDENT OCCURRED WITH THE PASSENGER SIDE. THIS TRUCK IS WELL CARED FOR AND THERE WERE NO OBVIOUS SIGNS OF A PROBLEM PRIOR TO FAILURE. BOTH SIDES HAVE BEEN REPAIRED AT MY EXPENSE BECAUSE THE TRUCK WAS PAST WARRANTY. TOTAL DAMAGE WAS ABOUT $3,000.00 EA04024_CAT. *AK THE CONSUMER STATED THE MANUFACTURER HAD SINCE ISSUED A RECALL, HOWEVER THE CONSUMERS VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED. *JB *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131267July 28, 2005
SERVICE BRAKES, HYDRAULIC, POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL
2002 TOYOTA TUNDRA DEVELOPED PROBLEMS WITH THE BRAKES.*MR THE CONSUMER STATED SHE HAD THE TRUCK FIXED SEVERAL TIMES FOR VIBRATION, SPONGY BRAKES, EXTENDED STOPPING DISTANCE AND PULLING TO THE RIGHT. THE DEALER CONTINUED TO REPLACE THE DRUMS, RESURFACE THE ROTORS AND REPLACE THE PADS BUT THE PROBLEM CONTINUED. THE RIGHT REAR AXLE SEAL WAS LEAKING FOR THE SECOND TIME. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10125775July 28, 2005
SERVICE BRAKES, HYDRAULIC
DT:CONTACT COMPLAINED ABOUT BRAKE PROBLEMS. WHEN THE BRAKE WERE APPLIED THEY WERE SPONGY AND IT REQUIRED EXTENDED TIME/DISTANCE FOR THE CAR TO STOP. THE BRAKES HAVE BEEN REPLACED SEVERAL TIMES EVERY 3-4,000 MILES. THE FRONT AND REAR BRAKES WERE CHANGED IN 3/2005. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129461July 20, 2005
SERVICE BRAKES, AIR:DISC:ROTOR, SUSPENSION:FRONT, SERVICE BRAKES, AIR:DISC:CALIPER
WHEN APPLYING THE BRAKES THE VEHICLE WILL HAVE A HEAVY VIBRATION AND EXTENDED STOPPING DISTANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129502July 20, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, EQUIPMENT:MECHANICAL
BRAKES ON 2002 TOYOTA TUNDRA DEFECTIVE. BRAKES VIBRATE EXCESSIVELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126394July 8, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT: THE LOWER BALL JOINTS HAVE FAILED CAUSING THE WHEEL TO FALL OFF SEVERING THE UPPER BALL JOINTS. THIS ALSO DAMAGED THE BRAKE LINES AND THE ABS SENSORS. THE VEHICLE WAS TOWED TO THE DEALER AND THE CONSUMER CONTACTED TOYOTA WHO REFERRED HER TO THE NHTSA WEBSITE. TOYOTA DENIED THERE WAS A RECALL. NO REPAIRS AS OF YET. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127473July 5, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
THIS COMPLIANT IS APPLICABLE TO TOYOTA TUNDRA TRUCKS ~2000 TO 2003 MODELS. A VERY STRONG BRAKE VIBRATION FELT THROUGH-OUT THE VEHICLE COMING DOWN MOUNTAIN PASSES (I LIVE IN COLORADO). EVEN WITH THE APPROPRIATE DOWN-SHIFTING THE BRAKE VIBRATION IS FRIGHTENING CAUSING THE DRIVER TO WONDER IF THE VEHICLE WILL BE ABLE TO BE SLOWED AFTER A WHILE. THIS IS A KNOWN DEFECT TO TOYOTA MOTOR CORP AND IS ADDRESSED IN THE TOYOTA SERVICE BULLETIN BR004-02 AND IS ONLY ADDRESSED UPON COMPLAINT BY THE CUSTOMER AND THEN AGAIN ONLY AT NO CHARGE IF THE VEHICLE IS WITHIN THE WARRANTY LIMITATIONS. THE FIX IS A DESIGN CHANGE IN THE FORM OF REPALCEMENT OF THE FRONT CALIPER ASSEMBLY AND THE FRONT ROTORS. THE REAR DRUMS MIGHT ALSO HAVE TO BE REPLACED WITH DRUMS OF GREATER MASS AND RIGIDITY, ACCORDING TO THE TSB BR004-02
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Toyota Tundra