Toyota Tundra Complaints (2002)

482 consumer complaints on file.

#10259770February 24, 2009
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE VEHICLE WAS PURCHASED IN JULY OF 2008. APPROXIMATELY SIX MONTHS LATER, THE CONTACT NOTICED THAT THE BRAKES WOULD PULSATE WHEN PRESSURE WAS APPLIED TO THE BRAKE PEDAL. THE VEHICLE WAS DRIVEN TO THE DEALER AND THEY STATED THAT THE VEHICLE HAD PREVIOUSLY BEEN REPAIRED UNDER RECALL. THE MECHANIC ALSO STATED THAT THE BALL JOINTS AND ROTORS NEEDED TO BE REPLACED. IN ADDITION, THE BALL JOINTS WERE REPAIRED DUE TO A SAFETY RECALL, BUT NOT THE ROTORS. AFTER THE REPAIRS WERE MADE, THE VEHICLE WAS DRIVEN TO A LOCAL REPAIR SHOP WHERE THE ROTORS AND BRAKE PADS WERE REPAIRED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT UNDER RECALL FOR THE ROTORS; THEREFORE, THEY WERE NOT LIABLE FOR THE REPAIRS. THE NHTSA CAMPAIGN ID NUMBER WAS UNKNOWN. THE CURRENT MILEAGE WAS 108,000 AND FAILURE MILEAGE WAS 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259587February 22, 2009
SERVICE BRAKES, HYDRAULIC
2002 TOYOTA TUNDRA FRONT BRAKE SEVERE FRONT END SHIMMY WHEN BRAKING,CAUSED ME TO RUN OFF ROAD INTO GUARD RAIL. TOYOTA REFUSED TO ADMIT TO FRONT BRAKE PROBLEM WHEN IN WARRANTY AND NOW OUT. WELL DOCUMENTED PROBLEMS WITH THESE CALIPERS NOT ENOUGH DEATHS OBVIOUSLY TO WARRANT RECALL. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10254270January 8, 2009
STEERING, SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2002 TOYOTA TUNDRA. WHILE DRIVING APPROXIMATELY 35 MPH OR GREATER, THE VEHICLE AND STEERING WHEEL VIBRATED EXCESSIVELY WHEN THE BRAKE PEDAL WAS DEPRESSED. SUDDENLY, THE FRONT END BEGAN TO SHIMMY WITHOUT WARNING. THE FAILURE OCCURRED WHILE TRAVELING AT ANY SPEED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION AND THEY ADJUSTED THE ROTORS. THE FAILURE OCCURRED SEVEN MORE TIMES WITHOUT ANY RESOLUTION. THE VEHICLE IS CURRENTLY BEING REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 30,000 AND CURRENT MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252109December 17, 2008
SERVICE BRAKES, HYDRAULIC
MY 2002 TOYOTA TUNDRA LIMITED EXTENDED CAB 4X4, V-8, HAS A PULSATING BRAKE PEDAL SINCE I TOOK DELIVERY OF IT ON 2/1/02. EVERY YEAR WHEN THE TRUCK WAS TAKEN TO THE DEALERSHIP FOR THE PA.STATE SAFETY INSPECTION & EMISSION INSPECTION, I COMPLAINED OF THIS PROBLEM AND ON SEVERAL OF MY DEALER INVOICES THIS COMPLAINT IS NOTED. AT ONE POINT I TOOK A TSB,(TECHNICAL SERVICE BULLETIN) INTO THE SERVICE MANAGER AND SHOWED HIM THAT TOYOTA HAD A PROBLEM WITH THE FRONT BRAKE PADS,CALIPERS, AND ROTORS ON THE TUNDRA TRUCKS,(2000 THRU 2005).THE ORIGINAL FRONT BRAKE PADS,CALIPERS AND ROTORS WERE TOO SMALL FOR THIS SIZE TRUCK CAUSING THE BRAKES TO HEAT UP AND WARP THE ROTORS. TOYOTA WAS TRYING TO CORRECT THE PROBLEM BY OFFERING AN UPDATED FRONT BRAKE KIT, WHICH CONSISTED OF LARGER PADS AND CALIPERS. I WAS TOLD BY THE SERVICE MANAGER THAT MY TRUCK ALREADY HAD THIS UPDATED BRAKE KIT INSTALLED. THIS WAS ABSOLUTE LIE ON HIS PART BECAUSE AFTER REVIEWING THE TSB AND LOOKING AT THE PICTURES OF THE OLD STYLE PADS AND CALIPERS VERSES THE UPDATED PADS AND CALIPERS, IT WAS OBVIOUS THAT MY TUNDRA HAD THE OLD STYLE AND TSB WAS DATED 9/12/02 AND MY TRUCK WAS TAKEN DELIVERY OF ON 2/01/02. ON 7/7/08, I TOOK MY TUNDRA TO THE DEALER FOR INSPECTION AND WAS TOLD BY THE SERVICE MANAGER THAT MY TRUCK NEEDED BRAKE PADS AND NEW ROTORS BECAUSE OF THE PULSATION CAUSED BY ROTORS. HE TOLD ME THAT TOYOTA HAD A PROBLEM WITH THESE BRAKES BECAUSE THEY WERE TO SMALL FOR THIS SIZE TRUCK. MY TOTAL BILL FOR THE PAD,ROTOR,AND INSPECTIONS CAME TO $498.84. WHEN I TOLD THE DEALERSHIP ABOUT THE BRAKE TSB ON MY TRUCK THEY SAID IT DID NOT QUALIFY FOR THE TSB AND THERE WAS NOTHING THEY COULD DO.. HAVE DOCUMENTED PROOF THAT INDEED MY TRUCK DID QUALIFY FOR THE TSB. I CALLED TOYOTA CUSTOMER ASSISTANCE AND ALL I GOT FROM THEM WAS A LOT NEGATIVE ATTITUDE AND THEY TOLD ME IT WAS A DEALER PROBLEM. BASICALLY, THEY TOLD ME TO"GO SCRATCH". THIS BRAKE PROBLEM IS GOING TO LEAD TO HEATED BRAKES THAT WILL NOT STOP THE TRUCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251997December 16, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
PREMATURE TRANSMISSION FAILURE ON MY 2002 TOYOTA TUNDRA PICKUP TRUCK. THIS VEHICLE HAD REGULAR MAINTENANCE AND CURRENTLY HAS 67,000 MILES ON IT. THE TRANSMISSION SHOP THAT I TOOK IT TO SAYS THIS PREMATURE FAILURE IS A COMMON OCCURRENCE ON 2000 TO 2002 TUNDRAS AND REQUIRES COMPLETE REBUILD OF THE TRANSMISSION. I HAVE NEVER OWNED AN AMERICAN MADE VEHICLE THAT REQUIRED ANY TRANSMISSION WORK UNTIL WELL OVER 100,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246353October 22, 2008
SUSPENSION:REAR
TL*THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE CONTACT NOTICED FLUID NEAR THE REAR DRIVER'S SIDE WHEEL. HE TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED THE SEALS ON THE REAR AXLE ASSEMBLY. SEVERAL YEARS LATER, THE FAILURE RECURRED AND THE SEALS WERE REPLACED AGAIN. SEVERAL MONTHS AFTER THE SECOND REPAIR, THE COMPONENT FAILED AGAIN. THE CONTACT IS IN THE PROCESS OF TAKING THE VEHICLE BACK TO THE DEALER. HE FILED A COMPLAINT WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS 4,000 AND CURRENT MILEAGE WAS 108,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10243245September 23, 2008
TIRES
TL*THE CONTACT OWNS A 2002 TOYOTA TUNDRA. AFTER TAKING THE VEHICLE TO THE DEALER TO BE REPAIRED FOR THE BALL JOINT RECALL, THE VEHICLE BEGAN PULLING TO THE RIGHT WHILE DRIVING BETWEEN 25-65 MPH. THE DEALER STATED THAT THE TIRES WERE THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10238790August 18, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
2002 TUNDRA 6 CYLINDER AUTOMATIC TRANSMISSION WITH 84,900 MILES ON IT HAD TOTAL FAILURE ON I-10 WHILE GOING 70MPH. THE ENGINE CONTINUED TO WORK BUT PUSHING THE GAS PEDDLE DID NOTHING. WE SAFELY PULLED OVER, BUT THE TRUCK WOULD NOT GO FORWARD OR IN REVERSE. I HAD COMPLAINED TO 2 DIFFERENT DEALERS OF A BUMPING FEELING AND OTHER ABNORMALITIES FOR SEVERAL MONTHS, BUT NEITHER DEALER COULD DETECT A PROBLEM. I HAVE MAINTAINED THIS TRUCK AS DIRECTED BY THE MANUFACTURER AND IT IS OTHERWISE IN EXCELLENT CONDITION. I HAVE ONLY TOWED A TRAILER ONCE WITH THE TRAILER AND CARGO WEIGHING LESS THAN 2000 LBS. HOWEVER, THE PROBLEMS I COMPLAINED OF TO THE DEALER OCCURRED BEFORE I TOWED THE TRAILER. FORTUNATELY, I HAD THE TOYOTA EXTRACARE EXTENDED WARRANTY (7 YEARS OR 100,000 MILES) WHICH COVERED THE COST OF REPLACING THE TRANSMISSION WITH A RECONDITIONED TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10237734August 11, 2008
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TL*THE CONTACT OWNS A 2002 TOYOTA TUNDRA. WHILE DRIVING 55 MPH, THE REAR LICENSE PLATE LAMP CAUGHT FIRE WITHOUT THE CONTACT'S KNOWLEDGE. OTHER DRIVERS WAVED DOWN THE CONTACT AND RAN HIM OFF THE ROAD DUE TO THE FIRE IN THE REAR OF THE VEHICLE. THE FIRE DEPARTMENT STATED THAT IN LESS THAN TWO MINUTES, THE FIRE WOULD HAVE REACHED THE GAS TANK AND RESULTED IN THE COMBUSTION OF THE VEHICLE. A POLICE REPORT WAS FILED. TOYOTA STATED THAT THEY WERE NOT RESPONSIBLE FOR THE REPAIRS AND THE CONTACT WOULD BE LIABLE. THE FAILURE MILEAGE WAS 102,000 AND CURRENT MILEAGE WAS 103,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10232231June 24, 2008
SERVICE BRAKES, HYDRAULIC
FRONT BRAKE ROTORS CONTINUALLY WARP ON 2002 TOYOTA TUNDRA. HAVE HAD ROTORS SURFACED TWO TIMES AND REPLACED PADS THREE TIMES. BROUGHT THIS UP TO DEALER DURING WARRANTY PERIOD AND WAS INFORMED THAT THIS WAS NOT A WARRANTY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229853June 4, 2008
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
THE CHECK ENGINE LIGHT OF OUR NEW TOYOTA TUNDRA TRUCK TURNED ON. I BROUGHT IT BACK TO THE DEALER FOR INSPECTION/REPAIR/REPLACEMENT. ITS REPRESENTATIVE WROTE IN ITS EVALUATION THAT MY SON HAD ABUSED ITS USE AND DID NOT REPAIR/REPLACE THE PART. ONE EVENING, WHILE MY SON AND HIS GIRLFRIEND WERE ON THEIR WAY TO A CLASS FIELD TRIP, THE LEFT LOWER BALL JOINT OF THE TRUCK BROKE OFF WHILE TRAVELING WITHIN THE SPEED LIMIT ON A PUBLIC ROAD CAUSING THE LEFT FRONT TIRE TO COME OFF. TRAFFIC STOPPED BEHIND AND ALLOWED MY SON TO MANEUVER IT SAFELY ON THREE TIRES TO THE SIDE OF THE ROAD WHERE THE TRUCK FLIPPED ON ITS LEFT SIDE. MY SON AND HIS GIRLFRIEND WERE VERY FORTUNATE TO SURVIVE THIS HORRIBLE ACCIDENT WITH MODERATE INJURIES. SOME WITNESSES STOPPED TO HELP THEM OUT OF THE TRUCK. THE PARAMEDICS AND THE SHERIFF CAME TO THE SCENE AND HAD OUR TRUCK TOWED TO THEIR IMPOUND FACILITY. WE TOWED OUR TRUCK FROM THE IMPOUND GARAGE TO A STORAGE FACILITY. MY SON FILED A COMPLAINT WITH THE BUREAU OF AUTO REPAIR AND ONE OF THEIR TECHNICIANS CAME TO THOROUGHLY INSPECT THE TRUCK FOR ABOUT A WEEK AND INFORMED US OF AN IMPENDING RECALL ON THE LOWER BALL JOINT. THAT SAME WEEK, WE GOT A RECALL NOTICE IN THE MAIL FROM TOYOTA CORPORATION REGARDING THE DEFECTIVE LOWER BALL JOINT. ABOUT A MONTH AND A HALF LATER, WE TOWED OUR TRUCK AND MET WITH THEIR REPRESENTATIVE AT ONE OF THEIR ORANGE COUNTY DEALERSHIPS TO INSPECT THE DEFECTIVE PART AND THE EXTENT OF DAMAGE TO OUR TRUCK. WE RECEIVED A CALL FROM THEIR CLAIMS DEPARTMENT REGARDING OUR CASE, I CALLED THE PERSON BACK AND LEFT A MESSAGE WITH HIM. I PLACED ANOTHER CALL TO HIM. UP TO NOW NO ACTION HAS BEEN TAKEN BY TOYOTA CORPORATION REGARDING OUR CASE. *TR UPDATED 09/30/08. *JB
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10229647June 2, 2008
ELECTRICAL SYSTEM, STRUCTURE:BODY
TL*THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE CONTACT STATED THAT THE LIGHTS ON THE INSTRUMENT PANEL TO INDICATED WHAT GEAR THE VEHICLE IS IN SUDDENLY SHUT OFF AND HAVE NOT ILLUMINATED SINCE. HE ALSO NOTICED THAT WHEN THE DRIVER'S SEAT BELT IS FASTENED THE WARNING LIGHT ON THE PANEL ILLUMINATES REGARDLESS. THERE IS ALSO A RUST ISSUE ON THE ON THE REAR DOORS CAUSING A STRUCTURE DAMAGE. WHEN HE TOOK THE VEHICLE INTO THE DEALERSHIPS THEY INFORMED HIM THAT THEY WERE UNABLE TO PROVIDE ASSISTANCE DESPITE THE FACT THAT HE HAS WARRANTY ON HIS VEHICLE. THE FAILURE MILEAGE WAS 50,000. THE CURRENT MILEAGE WAS 100,000. THE VEHICLE HAS NOT BEEN REPAIRED AS OF CURRENT DATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10227825May 14, 2008
SERVICE BRAKES, HYDRAULIC
BRAKES WEAR OUT PREMATURELY AND VIBRATE WHEN APPLYING THE BRAKES. NO ACCIDENT, JUST DEFECTIVE MATERIALS OR BAD ENGINEERING THAT SHOULD BE CORRECTED. BRAKES ARE TOO SMALL TO ADEQUATELY STOP THE VEHICLE. TOYOTA NEEDS TO RECALL AND PUT LARGER BRAKES IN TO ADEQUATELY STOP THE VEHICLE BEFORE ACCIDENTS HAPPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225655April 24, 2008
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
MY 2002 TOYOTA TUNDRA HAD THE FRONT BRAKES REPLACED 7,000 MILES AGO. WHEN BRAKING THE TRUCK SHUDDERS AND SHAKES. I WAS TOLD THAT THE ROTOR IS WARPED. THE TOYOTA DEALER SAYS THIS IS A PROBLEM DUE TO ME DRIVING HARD ON THE BRAKES. THIS IS FALSE. I AM VERY EASY ON THE TRUCK. NOW SIMULTANEOUSLY THE CHECK ENGINE LIGHT WENT ON. THE TOYOTA DEALER SAYS THE CATALYTIC CONVERTER NEEDS TO BE REPLACED. THE COST OF THE PART ALONE IS $1,000.00 ALL THIS AFTER I DEALT WITH A PROBLEM WITH THIS TRUCK IN 2005. BACK THEN, AT 58,000 MILES, THE ENGINE THREW A ROD AND THE ENTIRE ENGINE HAD TO BE REPLACED. IS THIS TRUCK A LEMON OR WHAT? I AM NOT HARD ON MY VEHICLES. I OWN A 1994 HONDA ACCORD THAT HAS 250,000 MILES. I EXPECTED THE SAME FROM TOYOTA. I AM VERY DISAPPOINTED IN THE TOYOTA TUNDRA. WHY I AM HAVING TO PAY FOR NEW BRAKES 7,000 MILES AFTER REPLACING THE FRONT BRAKES? WHY IS THE CATALYTIC CONVERTER FAILING? SOMEONE NEEDS TO HOLD TOYOTA ACCOUNTABLE FOR THESE PROBLEMS. INSTEAD TOYOTA WANTS TO BLAME THE CONSUMER AND SAY THE CONSUMER IS AT FAULT DUE THE WAY THE CONSUMER IS DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225661April 24, 2008
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I RECEIVED THIS INFO SOMETIME AGO. I CALLED MY LOCAL TOYOTA DEALER I KAUAI ON 2/15/08 . THEY SAID THE WOULD CALL ME WHEN THE PARTS CAME IN. THEY HAVE YET TO DO THAT. SHOULD I BE CONCERNED? OR IS THIS NOT A VERY IMPORTANT RECALL? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221991March 21, 2008
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*THE CONTACT OWNS A 2002 TOYOTA TUNDRA. HE RECEIVED A RECALL NOTICE FOR THE SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT (NHTSA CAMPAIGN ID 05V225000). THE DEALER STATED THAT THEY WERE UNABLE TO REPAIR THE RECALL BECAUSE OF AN AFTERMARKET FRONT END LIFT INSTALLED ON THE VEHICLE. AS OF MARCH 21, 200, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE CURRENT MILEAGE WAS 48,782 AND THERE HAD BEEN NO FAILURE TO DATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220938March 12, 2008
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE CONTACT STATED THAT HIS VIN WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER 05V225000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT) THAT WAS ISSUED IN 2005. SINCE THAT TIME, THE LOCAL DEALER HAS BEEN UNABLE TO RETRIEVE THE NECESSARY PARTS FOR THE REPAIR. THE TOYOTA MANUFACTURER STATED THAT THEY WERE HAVING DIFFICULTY OBTAINING THE PARTS, BUT THE PARTS SHOULD BE AVAILABLE. THE CONTACT ALSO HEARD A NOISE COMING FROM THE VEHICLE AND WAS UNSURE IF IT WAS RELATED TO THE RECALL. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 80,000 AND FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220519March 9, 2008
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
LAST YEAR I PURCHASED A 2002 TOYOTA TUNDRA. NOTHING BUT TROUBLE WITH THE FRONT BRAKES AND ROTORS. BURT TOYOTA, THE DEALERSHIP WHERE IT WAS PURCHASED, ACTS LIKE NOTHING IS WRONG AND WILL DO NOTHING ABOUT IT. NOW, I HAVE LEARNED THAT THIS IS A PROBLEM WITH MOST, IF NOT ALL, TUNDRAS. THEY MAKE LARGER ROTORS AND BRAKES FOR THE FRONT AT THE COST OF $2000 WITH LABOR. WHY SHOULD TOYOTA NOT BE RESPONSIBLE FOR SUCH AN CRITICAL PART OF THE VEHICLE? DO WE NEED A FEW DEATHS BEFORE PEOPLE LOOK FURTHER INTO THIS TUNDRA NIGHTMARE? TO DATE, 16 MONTHS, I HAVE SPENT MONEY ON SHOCKS, DRUMS, ROTORS, BRAKE PADS, ALIGNMENTS, TIRES, BALANCING OF TIRES, AND MY TIME SITTING ON MY BUTT WAITING FOR THE WORK TO GET DONE, ONLY TO FIND NOTHING HAS CHANGED. NOW I SEE THE TUNDRA FORMS OF COMPLAINTS OF THE SAME PROBLEMS THAT GO ON FOREVER. WHY IS TOYOTA NOT HELD LIABLE FOR THIS? PLEASE HELP US! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218198February 16, 2008
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
RECALL WAS NOT COMPLETED BECAUSE THEY SAID VEHICLE WAS NOT IN A REPAIRABLE CONDITION WHICH IT DEFINITELY WAS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214360January 9, 2008
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
FRONT SUSPENSION LOWER BALL JOINT FAILURE ON 2002 TOYOTA TUNDRA. I HAVE NOT HAD ANY PROBLEMS WITH THE BALL JOINTS LEADING UP TO THIS EVENT. THEY HAVE BEEN CHECKED OFF IN ROUTINE MAINTANENCE OF THE VEHICLE EVERY 3000-4000 MILES AS BEING IN GOOD CONDITION! FOR THIS REASON AND FOR THE RECALL (SPECIAL SERVICE CAMPAIGN 50J LOWER BALL JOINT) THAT WAS ISSUED ON THE SAME EXACT PART THAT FAILED ON MY VEHICLE. AFTER READING THE RECALL I WOULD LIKE TO KNOW WHY THIS SAME PART ON MY TRUCK WAS NOT COVERED WHEN IT APPEARED IN GOOD CONDITION TO THE SERVICE TECHNICIANS, BUT THEN FAILED WHILE DRIVING UNDER NORMAL ROAD CONDITIONS? " IN EXTREME CASES, THE FRONT SUSPENSION LOWER BALL JOINT MAY SEPARATE FROM THE KNUCKLE CAUSING A LOSS OF STEERING CONTROL, THUS INCREASING A POSSIBILITY OF A CRASH." QUOTED FROM (SPECIAL SERVICE CAMPAIGN 50J) THIS IS EXACTLY WHAT FAILED ON MY TRUCK AND I WAS LUCKY THAT I WAS GOING SLOW WHEN IT HAPPENED BECAUSE THE ENTIRE PASSENGER SIDE FRONT END SLAMMED DOWN TO THE TIRE HITTING THE PAVEMENT LOCKING UP THE TIRE PULLING THE AXLE SHAFT OUT OF THE AXLE AND PUSHING THE FENDER INTO THE PASSENGER SIDE DOOR! THERE IS NO DOUBT, IF THIS WOULD HAVE HAPPENED AT A HIGHER RATE OF SPEED, THE VEHICLE WOULD HAVE ROLLED CAUSING SERIOUS INJURIES! THIS VEHICLE HAS NEVER BEEN DRIVEN HARD OR HAS IT GONE OFF ROAD INTO A HOLE, OR THAT ANYTHING, THAT WOULD CAUSE THAT TYPE OF WEAR. FOR THESE REASONS I BELIEVE THAT THIS IS A MANUFACTURER DEFECT OF SOME KIND WHETHER IT WAS THE SCRATCHED SURFACE OF THE BALL PRIOR TO ASSEMBLY AS IN THE RECALL OR SOME OTHER TYPE I DON'T KNOW! I WOULD APPRECIATE AN INVESTIGATION INTO THE PARTS! THANK YOU *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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