Toyota Tundra Complaints (2002)

482 consumer complaints on file.

#10290056October 28, 2009
STRUCTURE:FRAME AND MEMBERS, STRUCTURE:BODY
DEALER DISCOVERED RUST ALL OVER MY TOYOTA TUNDRA TRUCK. HE SAID HE HAS NEVER SEEN THAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10289342October 22, 2009
STEERING, POWER TRAIN
PARTS FAILURE DUE TO EXCESSIVE RUST...POWER STEERING RACK AND COUPLING ASSY. REAR AXLE HOUSING FAILURE DUE TO EXCESSIVE RUST . POWER STEERING LINES RUSTED OUT.2002 TUNDRA TRD...TOTAL REPAIR COST $3900.00 OVER 1 YEAR PERIOD. ---LAST REPAIR 11 SEP 2009...AL PAPER WORK ON FILE AT NASSIEF FORD & TOYOTA JEFFERSON,OH 44047--PH 4405761010. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10288797October 17, 2009
STRUCTURE:BODY
THE SPARE TIRE JUST FELL OFF THE TRUCK WHEN THE TIRE CARRIER RUSTED THROUGH. *TR CONSUMER IS ADDING PICTURE. 10/26/09. *NJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10288689October 16, 2009
STRUCTURE:FRAME AND MEMBERS
RUST ON UNDERCARRIAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10288577October 15, 2009
STRUCTURE:FRAME AND MEMBERS, PARKING BRAKE, SERVICE BRAKES, HYDRAULIC, SUSPENSION:FRONT
FRONT DRIVERS SIDE SWAY BAR LINK IS CORRODED THROUGH. NO ACCIDENT OR INJURY BUT ONLY BECAUSE I KNEW WHAT WAS GOING ON AFTER I SAW THE BROKEN LINK AND DROVE ACCORDINGLY. AFTER FURTHER INVESTIGATION WE FIND THAT THE BRAKE CALIPERS ARE CORRODED BEYOND SALVAGE AND THE FRAME HAS HEAVY RUST IN A NUMBER OF AREAS. IT IS CLEAR THAT THIS TRUCK WILL BE WORTHLESS IN A FEW YEARS DUE TO THE HEAVY CORROSION AND WE WILL ALL BE LUCKY IF SOMEONE IS NOT KILLED DUE TO CORROSION DAMAGE CAUSING SOMETHING TO FALL OFF AND CAUSE A WRECK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10286774October 8, 2009
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
TL*THE CONTACT OWNS A 2002 TOYOTA TUNDRA. WHILE RECEIVING AN OIL CHANGE A TECHNICIAN STATED THAT THE FRAME WAS CORRODED. THERE WAS ALSO A FUEL LEAK ON THE SEAM OF THE FUEL TANK. THE SERVICE AND PARKING BRAKES WERE REPLACED. THE OXYGEN SENSOR FOR THE CHECK ENGINE LIGHT HAD TO BE REPLACED TWICE. THE TECHNICIAN CONCLUDED THAT THE VEHICLE WAS NON-REPAIRABLE. THE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10286819October 8, 2009
SUSPENSION, STRUCTURE
YESTERDAY, HAD $1300.00 WORK DONE ON MY 2002 TOYOTA TUNDRA. MECHANIC ADVISED ME THAT MY SPRINGS NEED REPLACEMENT AS THEY ARE COMPLETELY RUSTED. THIS EVENING, SUSAN WORNICK OF CHANNEL 5 INVESTIGATIVE TEAM, DID A REPORT ON TOYOTA TUNDRAS RUSTING OUT. SPECIFICALLY SPRINGS AND FRAME. MS. WORNICK INFORMED ANY OWNERS OF TUNDRAS (2000-2001 AND POSSIBLY 2002) TO FILE COMPLAINT WITH NHTSA. HENCE THIS EMAIL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10286404October 6, 2009
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
I HAVE HAD THE TUNDRA AND 5TH WHEEL TRAILER COMBINATION SINCE THEY WERE BOTH NEW IN 2002 AND TOWING HAS BEEN EXCELLENT. THIS TRIP HOWEVER, I HIT A 'BUMP' ON RT. 93 SOUTHBOUND (HEAVY TRAFFIC) IN MEDFORD, MA AND THE SPARE TIRE BROKE OFF OF THE HOLDER. IT PROCEEDED TO BOUNCE UP INTO THE FRONT COMPARTMENT OF THE TRAILER AND THEN DROPPED DOWN AND LODGED BETWEEN THE TRAILER'S AXLES. AT LEAST NO ONE WAS INJURED, BUT THE VEHICLES WERE DAMAGED. I HAD ABOUT $5,000 IN REPAIR BILLS RELATING TO THE 'ACCIDENT'. MY CONCERN IS THAT THE SPARE TIRE/WHEEL HAD NEVER BEEN OFF OF THE TUNDRA AND THEY WERE 'NEW' EXCEPT FOR THEIR AGE. IT APPEARS THAT THE AMOUNT OF RUST ON THE TIRE HANGER BRACKET WAS A MAJOR CAUSE OF THE WHEEL DROPPING. I HAVE PICTURES AND THE REPLACED PARTS FOR YOUR INSPECTION IF DESIRED; YOU CAN SEE RUST-OUT HOLES RIGHT THROUGH THE BRACKET! I AM CONCERNED THAT THIS COULD BE HAPPENING TO MANY OTHER TUNDRA'S OF A SIMILAR AGE. I WOULD LIKE TO AT LEAST OFFER SOME FORM OF WARNING TO OTHER OWNERS. AFTER TOYOTA'S EMAIL RESPONSE, BASICALLY SAYING THIS WAS NEVER HEARD OF BEFORE AND CALLING THE HOLDER BRACKET A 'COVER', I SENT A SECOND EMAIL: MY CONCERN NOW IS THAT YOU HAVE REFERRED TO THE RUSTED-OUT BRACKET THAT HOLDS THE TIRE UNDER THE TRUCK'S BED (PART # 51900-0C010 ON MY REPAIR INVOICE.) AS A 'COVER, I'M HOPING THAT WE ARE SPEAKING OF THE SAME PIECE OF EQUIPMENT. MY SUGGESTION INVOLVES SAFETY MORE THAN WARRANTY OR MONEY. IF OTHER TUNDRA'S HAVE THE SAME ROTTING OUT OF THAT BRACKET, OTHER TIRES WILL FALL OFF OF THOSE TRUCKS. BY THE WAY, MY TUNDRA LOOKS LIKE NEW AND IS IN EXCELLENT CONDITION; SO I'M PRESUMING THAT OTHERS MAY BE EVEN WORSE AND THAT MY VEHICLE IS LIKELY IN AVERAGE OR BETTER CONDITION. IF THIS TRULY IS A POTENTIAL ISSUE FOR OTHERS, AT LEAST WARNING THEM TO EVALUATE IT WOULD BE APPROPRIATE; I SURELY WOULD HAVE APPRECIATED IT! *TR UPDATED 03/25/10 *BF PICTURES RECEIVED. UPDATED 10/05/10
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284792September 21, 2009
STRUCTURE:FRAME AND MEMBERS
TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE CONTACT WAS PERFORMING MAINTENANCE ON THE VEHICLE TO REPLACE THE SHOCK ABSORBERS WHEN HE DETECTED THAT THE MAIN FRAME EXHIBITED SEVERE RUST CORROSION. THE CORROSION PROGRESSED OVER A PERIOD OF TIME AND RESULTED IN THINNING AND WARPING OF THE FRAME. THE VEHICLE IS IN THE PROCESS OF BEING TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THE MANUFACTURER HAS BEEN NOTIFIED. THE CONTACT HAD CONCERNS OF THE SAFETY RISK INVOLVED. THE FAILURE MILEAGE WAS 92,000. THE CURRENT MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284252September 17, 2009
STRUCTURE:FRAME AND MEMBERS
REPORT OF SEVERE RUST TO THE FRAME STRUCTURE OF TOYOTA TUNDRA PICKUP. UPON DISCOVERY OF CORROSION OWNER CALLED TOYOTA AND WAS ADVISED TO TAKE VEHICLE TO DEALER FOR FRAME INSPECTION. FRAME WAS INSPECTED AND ONE LARGE HOLE WAS MADE BY DEALER IN FRAME ON FRONT DRIVERS SIDE. UPON QUESTIONING OF DEALER OWNER WAS TOLD THAT THE HOLE WAS MINOR COMPARED TO HOLES FOUND ON OTHER TUNDRA PICKUPS. DEALER SAID TRUCK WAS OK TO DRIVE, BUT UPON DOING RESEARCH IT SEEMS THAT TRUCK WOULD NOT HAVE PASSED INSPECTION IF HOLE HAD BEEN VISIBLE 1 WEEK BEFORE. THERE IS A CLEAR ISSUE WITH FRAME CONSTRUCTION AND UPON CONTACTING TOYOTA AFTER INSPECTION TOYOTA CLAIMS THAT THERE IS NO PROGRAM TO ADDRESS ISSUE AND WILL NOT COMMENT ON VEHICLE SAFETY WITH THIS INTENSE FRAME CORROSION. AT THIS TIME THERE IS NO DOCUMENT PROVIDED BY EITHER DEALER OR TOYOTA THAT STATES IN WRITING THAT TRUCK IS ROAD WORTHY AND SAFE TO DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283563September 10, 2009
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*- THE CONTACT OWNS A 2002 TOYOTA TUNDRA/SR5. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH THE LOWER BALL JOINTS SEPARATED FROM THE KNUCKLE, WHICH CAUSED HIM TO CRASH INTO A DITCH. AS A RESULT OF THE CRASH, HE SUSTAINED MODERATE INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER, AND REPAIRED ACCORDING TO RECALL# 05V225000 (SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT). THE MANUFACTURER WAS NOTIFIED. THE CURRENT AND THE FAILURE MILEAGE WERE 50,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10283281September 8, 2009
SUSPENSION:FRONT
TOYOTA TUNDRA 2002 THE LEFT LOWER BALL JOINT BROKE WHILE DRIVING APPROX 30 MPH. THE TRUCK LOST ALL STEERING CONTROL AND VEERED TO THE RIGHT IMMEDIATELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282636September 2, 2009
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
TL*THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT CONSISTENTLY ILLUMINATED ON THE INSTRUMENT CONTROL PANEL. AS A CONSEQUENCE IN A SITUATION THAT WARRANTS THE FRONTAL AIR BAGS COULD FAIL TO DEPLOY, WHICH INCREASED THE RISK IF A SERIOUS INJURY. THE VEHICLE WAS TAKEN TO THE DEALER AND A TECHNICIAN CONCLUDED THAT THE AIRBAG SENSOR IN THE FLOOR BOARD NEEDED TO BE REPLACED. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 186000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280822August 18, 2009
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
WHILE THE CONTACT WAS DRIVING 10 MPH SHE NOTICED THAT THE FRONT DRIVER SIDE TIRE HAD FELL UNDER THE VEHICLE CAUSING THE VEHICLE TO DROP ON THE DRIVER SIDE CAUSING THE VEHICLE TO SLIDE FOR AN ADDITIONAL 50 FEET. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALERSHIP AND THE CONTACT DID NOT NOTICE ANY DIFFERENCES BEFOREHAND. THE CURRENT AND FAILURE MILEAGE WAS AT 125000. UPDATED 09/18/09. *LJ THE CONSUMER WAS INFORMED A RECALL HAD BEEN ISSUED REGARDING THE LOWER BALL JOINT. THE CONSUMER STATED SHE WAS NOT NOTIFIED OF A RECALL. UPDATED 09/21/09. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280852August 18, 2009
AIR BAGS
TL*THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE CONTACT STATED THAT ON TWO OCCASIONS AFTER HAVING THE VEHICLE DETAILED THE PASSENGER SIDE AIR BAG LIGHT CAME ON WHEN THE VEHICLE WAS STARTED. THE DEALER COULD NOT FIND A HARD COMPUTER CODE TO TURN OFF THE LIGHT. THE DEALER LATER DIAGNOSED THE FAILURE AND STATED THAT THE AIR BAG SWITCH WAS FAULTY AND NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE MANUFACTURER SHOULD ASSUME THE COST FOR THE REPAIRS. THE CURRENT MILEAGE WAS 185,000 AND THE FAILURE MILEAGE WAS 182,000. UPDATED 09/01/09 *BF UPDATED 09/04/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280364August 13, 2009
STRUCTURE:FRAME AND MEMBERS
TL*THE CONTACT OWNS A 2002 TOYOTA TUNDRA. WHEN THE CONTACT TOOK THE VEHICLE TO BE STATE INSPECTED, HE WAS INFORMED THAT THE FRONT PASSENGER SUSPENSION SUB-FRAME WAS RUSTED AND HAD HOLES. AS A RESULT, THE VEHICLE FAILED INSPECTION. THE CONTACT TOOK THE VEHICLE TO A REPAIR SHOP TO BE WELDED, BUT THE MECHANIC STATED THAT THIS WAS NOT POSSIBLE. HE THEN TOOK THE VEHICLE TO THE DEALER AND THEY ADVISED HIM NOT TO DRIVE THE VEHICLE BECAUSE IT COULD NOT BE REPAIRED. REPORT NUMBER 0906143367 WAS FILED WITH THE MANUFACTURER, BUT THEY WOULD NOT ASSIST. THE CURRENT AND FAILURE MILEAGES WERE 114,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275822July 6, 2009
STRUCTURE
I HAVE A 2002 TOYOTA TUNDRA THAT HAS BEEN RUSTING AWAY SINCE THE DAY I BOUGHT IT NEW OFF THE LOT. IT STARTED WITH THE WHEELS RUSTING. I BROUGHT THIS UP TO THE DEALERSHIP MANY TIMES AND THEY SAID NOTHING COULD BE DONE ABOUT IT. NEXT WAS THE TAILGATE AND NOW THE UNDERSIDE OF MY TRUCK LOOKS LIKE A 20 YEAR OLD VEHICLE THAT WAS SITTING FOR YEARS. I HAVE HEARD AND READ THAT OTHER TUNDRA OWNERS ARE HAVING THE SAME PROBLEM AND I AGREE THAT TOYOTA NEEDS TO DO SOMETHING ABOUT THIS. TOYOTA'S ARE NOT CHEAP, I BOUGHT THIS VEHICLE BECAUSE I THOUGHT THE QUALITY WAS SUPPOSE TO BE EXCELLENT. I ALSO HAVE A CLAIM IN WITH TOYOTA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10270256May 28, 2009
SERVICE BRAKES, HYDRAULIC
I HAVE HAD NOTHING BUT PROBLEMS WITH MY 02 TUNDRA. .THE TRUCK SHAKES VIOLENTLY WHILE BRAKING I HAVE HAD BRAKES AND ROTORS REPLACED 3 TIMES WITHIN 4 MONTHS I LEARNED ABOUT THIS SERVICE BULLETIN THROUGH ANOTHER WEBSITE WHILE LEARNING THAT HUNDREDS IF NOT THOUSANDS OF PEOPLE ARE HAVING THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10267528May 2, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING ON THE FREEWAY MY TRUCK MADE A BAD SOUND FROM THE TRANSMISSION A GEAR GRIND CLUNK NOISE. I PULLED OFF THE FREEWAY ASAP AND PUT IT IN PARK. THERE WAS NO FLUID DRAINING OR ANY THING. WHEN I WENT TO PUT IT IN DRIVE IT WAS HARD TO GO INTO GEAR. BUT IT DROVE OK SO I WENT TO MY APPOINTMENT LESS THAN A MILE AWAY. FROM THERE MY WIFE PICKED ME UP AND WE DID SOME CHRISTMAS STUFF AND GOT BACK TO THE CAR LATER THAN EXPECTED AND I HAD TO DRIVE IT HOME (APROX 5-7 MILES). AT FIRST IT WAS OK THEN CLUNK GRIND JUMP NEUTRAL IN A BAD SPOT ON THE FREEWAY. I WAS ABLE TO GET IT ABOUT ANOTHER MILE TO SAFETY IT JUMPED AGAIN AND NO GEARS. I HAD TO PUSH IT OUT OF HARMS WAY AND JACKED UP MY BACK. I WAS TRYING TO STAY OFF THE OPERATING TABLE FOR MY BACK NOW IF IM ON MY FEET MORE THAN COUPLE OF HOURS I AM BED RIDDEN FROM DAYS TO WEEKS. AT THE BEGINNING OF THE DAY PERFECT VEHICLE WITH 34000 MILES NOW NEEDING A $4500 TRANSMISSION. I CHECKED WITH SOME SHOPS AND A COUPLE OF DEALERS AND THEY ALL SAID THE SAME THING BROKEN MAIN SHAFT, FACTORY DEFECT WEAK MAIN SHAFT. TOYOTA WOULD NOT PAY FOR IT. 2002 VEHICLE. I NOTIFIED TOYOTA THE VEHICLE WAS IN STORAGE IN CALIFORNIA AND WOULD BE STARTED FROM TIME TO TIME TO KEEP MY WARRANTY AS I AM HANDICAPPED AND COULD NOT GET BACK TO IT. NOW THEY HAD NO INFO ON THIS AND I HAD TO PAY TO FIX A 34K MILE TOYOTA FOR A DEFECT AND NOW GET A BACK OPERATION. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10266618April 24, 2009
STRUCTURE:FRAME AND MEMBERS
TL*THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE VEHICLE FAILED INSPECTION DUE TO A FRACTURE ON THE FRAME CAUSED BY EXCESSIVE RUST. THE MANUFACTURER ADVISED THE CONTACT TO SPEAK WITH A DEALER. THE DEALER STATED THAT SINCE THE VEHICLE EXCEEDED ITS WARRANTY THEY WOULD NOT ASSUME ANY RESPONSIBILITY. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 40,000. UPDATED 05/15/09 *BF UPDATED 05/18/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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