Toyota Tundra Complaints (2002)

482 consumer complaints on file.

#10428939October 6, 2011
STEERING
TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE CONTACT STATED THAT THE STEERING WHEEL WOULD SHAKE ABNORMALLY. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO PERFORMED A DIAGNOSTIC AND LOCATED THE FAILURE AS THE STEERING RACK BEING CORRODED. THE MANUFACTURER ADVISED THE STEERING RACK FAILURE WAS NOT RECALLED AND DENIED ANY ASSISTANCE WITH THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGE WAS 128,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429024October 6, 2011
STEERING, POWER TRAIN
I HAVE A 2002 TUNDRA SR5 WITH ~65K MILES. THIS MORNING WHEN I TRY TO PULL ON THE DRIVE GEAR SHIFT HANDLE TO MOVE FROM PARK TO REVERSE. THE SHIFT HANDLE SNAPPED OFF UNEXPECTED - BROKE. TOYOTA DEALER WANTS TO CHARGE ~$600.00 TO REMOVE AND REPLACE WITH A USE STEERING COLUMN (IF THE USE CAN BE FOUND), AS THE NEW STEERING COLUMN WILL COST OVER $1K. I BELIEVE THIS IS APPEAR TO BE A FLAWED DESIGN FOR ATTACH THE SHIFT LEVER. THE SHIFT LEVER HANDLE SHOULD BE OUT LIVE THE TUNDRA WITH ONLY ~65K MILES. I NEED HELP TO GET TOYOTA TO COVER THIS DESIGN DEFECT AS THIS COULD RESULT SAFETY AND COSTLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427737September 28, 2011
STRUCTURE:FRAME AND MEMBERS
FRAME RECALL 90M AND A0F I AM GETTING DIFFERENT STORIES FROM TOYOTA DEALERS AND FROM TOYOTA CORPORATE ABOUT THE NUMBER OF YEARS TOYOTA IS WILLING TO INSPECT THE FRAME AND CROSS MEMBER AND COVER THE COST OF REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425060September 12, 2011
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE CONTACT STATED THAT THE REAR FRAME MOUNTS WERE RUSTED AND THE REAR CAB OF THE VEHICLE WAS NO LONGER CONNECTED PROPERLY. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR REPAIRS UNDER NHTSA RECALL CAMPAIGN ID NUMBER: 09V444000 (STRUCTURE: FRAME AND MEMEBERS: UNDERBODY SHIELDS), BUT WAS ADVISED THAT THE FRAME MOUNTS WERE NOT INCLUDED IN THE RECALL AND WOULD HAVE TO BE REPAIRED AT THE OWNER'S EXPENSE. THE FAILURE MILEAGE WAS 162,052.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10420911August 22, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
TL* THE CONTACT OWNS 2002 TOYOTA TUNDRA. THE CONTACT STATED THAT THE TRANSMISSION SHIFT LEVER BROKE LOOSE FROM THE COLUMN INTERNALLY AND BROKE INTO SEVERAL PIECES.. THE LEVER WOULD NOT ENGAGE INTO GEAR AND THE CONTACT INSPECTED THE VEHICLE AND FOUND THAT THE STEERING METAL HOUSING WAS FRACTURED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 69,800. UPDATED 10/5/11 *CN UPDATED 10/24/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399786May 10, 2011
EQUIPMENT:MECHANICAL, EQUIPMENT, STEERING
I HAVE A 02 TUNDRA SR5 HAVE A SERIOUS PROBLEM W/STEERING COLUMN SHAFT WHEN I TRY TO PUT ON DRIVE THE GEAR SHIFT LEVER BROKE FREE CAUSING UNEXPECTED GEAR SELECT. I HAVE TO REMOVE THE PLASTIC COVER IN ORDER TO HAND SELECT THE GEAR THE ALUMINUM SHAFT SUB-ASSY CONTROL BROKE OFF AT THE SCREW ATTACH TO THE COLUMN SUPPORT THIS IS APPEAR TO BE A FLAWED DESIGN FOR ATTACH THE SHIFT LEVER. I HAVE TO REPLACE THE WHOLE HOUSING FOR THE COLUMN SHIFTER AND THEIR SUPPORT. THE OLD PART IS AVAILABLE FOR FURTHER STRESS ANALYSIS / DESIGN MODIFICATION FOR SUBSEQUENCE MODEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398915May 4, 2011
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
TL*THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE CONTACT STATED THAT THE FRONT AREA OF THE FRAME WAS RUSTED SIGNIFICANTLY. THE VEHICLE WAS TAKEN TO THE DEALER PREVIOUSLY FOR A REPAIR UNDER NHTSA CAMPAIGN ID NUMBER 09V444000 (STRUCTURE: FRAME AND MEMBERS: UNDERBODY SHIELDS), THE TECHNICIAN INSPECTED THE VEHICLE AND ADVISED THAT THE RECALL REPAIR WAS NOT NECESSARY. HE ALSO NOTICED THAT THE FUEL TANK STRAPS EXHIBITED RUST CORROSION AND THEY WERE REPLACED. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED FOR THE MOST RECENT FRAME DEFECT. THE FAILURE MILEAGE WAS 39,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10393212March 23, 2011
VEHICLE SPEED CONTROL
2002 TOYOTA TUNDRA. CONSUMER WRITES REGARDING PROBLEMS WITH ACCELERATION *TGW THE CONSUMER STATED AS HE PREPARED TO PULL AWAY FROM A SIDE STREET ONTO A MAJOR ROADWAY, HE REMOVED HIS FOOT FROM THE BRAKE AND PRESSED THE ACCELERATOR. THE VEHICLE MOVED FORWARD AT WHAT HE CONSIDERED IDLE SPEED, BUT DID NOT RESPOND TO HIM PRESSING THE ACCELERATOR. THE CONSUMER PRESSED THE ACCELERATOR REPEATEDLY, BUT THE VEHICLE DID NOT RESPOND. HE THEN OBSERVED THE CHECK ENGINE LIGHT HAD ILLUMINATED. THE CONSUMER TOOK THE VEHICLE TO HIS MECHANIC WHO INFORMED HIM, THE ACCELERATOR ELECTRONIC RELAY SWITCH WAS BAD. THE COST TO REPLACE THE SWITCH WAS $500.00. THE CONSUMER PAID FOR THE REPAIRS. HOWEVER, MONTHS LATER AS THE CONSUMER PREPARED TO EXIT A SIDE STREET TO MAKE A LEFT TURN ONTO A MAJOR ROADWAY, HE EXPERIENCED THE SAME FAILURE. THE CONSUMER RETURNED TO HIS MECHANIC AND WAS INFORMED THE SAME RELAY SWITCH WAS BAD. THE DEALER WOULD ONLY WARRANT THE PART IF THE THROTTLE BODY WAS REPLACED AS WELL. THE DEALER STATED A DEFECTIVE THROTTLE BODY COULD CAUSE THE RELAY SWITCH TO BURN OUT. THE RELAY SWITCH AND THROTTLE BODY WERE REPLACED AT A COST OF $ 1000.00. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392240March 19, 2011
FUEL SYSTEM, GASOLINE, STRUCTURE
NO MAJOR EVENTS BUT THE PAINT BEGAN FALLING OFF MY 2002 TUNDRA IN 2009. I WAS JUST TOLD THE TOP OF THE GAS TANK IS NOW RUSTED OUT AS WELL. $900 TO REPLACE. I HAVE KEPT THIS TRUCK UP WELL. NEVER HAD A GAS TANK RUST OUT IN ANY VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10381244February 9, 2011
VEHICLE SPEED CONTROL, ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2002 TOYOTA TUNDRA. WHILE STOPPED WITH THE VEHICLE SHIFTED INTO PARK, THE ENGINE BEGAN TO REV LOUDLY MOMENTARILY BEFORE STOPPING. THE FAILURE OCCURRED APPROXIMATELY 20 TIMES WHILE SHIFTED INTO PARK OR STOPPED WITH A FOOT ON THE BRAKE PEDAL. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED. THE FAILURE MILEAGE WAS 15,000 AND THE CURRENT MILEAGE WAS 26,000. UPDATED 3/22/11 *CN UPDATED 05/05/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373892January 3, 2011
SUSPENSION:FRONT
TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE FRONT DRIVER SIDE TIRE AND WHEEL FRACTURED FROM THE VEHICLE CAUSING THE FRONT END TO COLLAPSE. THE VEHICLE WAS TOWED TO A DEALER WHERE THE CONTACT WAS ADVISED THAT THE UPPER AND LOWER CONTROL ARMS HAD MALFUNCTIONED AND CAUSED THE WHEEL TO FRACTURE. THERE WERE NO RECALLS ON THE VEHICLE PERTAINING TO THE UPPER CONTROL ARM. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10374435January 3, 2011
SERVICE BRAKES, HYDRAULIC, FUEL SYSTEM, GASOLINE, STRUCTURE:BODY
TOOK MY 2002 TUNDRA TO A LOCAL TOYOTA DEALER FOR A SECOND TIME TO INSPECT FRAME AFTER BEING TOLD BY AN INDEPENDENT LICENSED MECHANIC THAT MY FRAME WAS PERFORATED/ROTTED, THE REAR END HOUSING WAS LEAKING, THE SPARE TIRE HANGER WAS BROKEN,(TIRE MISSING), ALL HEAT SHIELDS WERE EITHER BROKEN,LOOSE OR MISSING AND FRONT BRAKES WERE IN NEED OF BEING REPLACED AGAIN. FRONT BRAKE ROTORS, PADS AND CALIPERS WERE REPLACED 11/09/07. ALL OF THIS HAD OCCURRED SINCE 05/06/2010 WHEN THE TRUCK WAS LAST ON HIS LIFT. HARR TOYOTA PERFORMED A FRAME INSPECTION AND VERIFIED ALL OF THE ABOVE FAILURES. THEY ALSO DID THE FRAME CROSSMEMBER INSPECTION IN 01/10 AND THE TRUCK PASSED. THEY SPECIFIED THAT THE FRAME FAILURE WAS @LT RAIL/TRANS MT. THEY ALSO SAID THE RT FT SWAY BAR LINK WAS BROKEN, AND NOTICED AN EXHAUST LEAK. THEY DECLARED THAT IN SPITE OF THE FRAME FAILURE IT WAS SAFE TO DRIVE JUST DON'T DO ANY OFFROADING! SO I GUESS THAT HITTING A POTHOLE WOULD NOT BE ADVISED.! THEY TOLD ME THAT THE BRAKES WERE UNSAFE, AND NOT COVERED UNDER ANY RECALL. I AM VERY UPSET AT THE CONDITION/VALUE OF MY TRUCK. I AM ALSO VERY UPSET THAT NHTSA IS LETTING TOYOTA GET AWAY WITH THE "WARRANTY ENHANCEMENT" OF REPLACING THE FRAME ONLY OF THESE TRUCKS. TOYOTA AND ITS DEALERS DENIED THE RUST PROBLEM FOR YEARS. MY PROBLEM STARTED WHEN THE VEHICLE WAS STILL UNDER WARRANTY, AND I WAS BLAMED FOR THE FAILURE. IN THE YEARS THAT TOYOTA HAS DENIED A PROBLEM WITH THE TUNDRA, THE FRAME RUST HAS INFECTED, MOST IF NOT ALL, OF THE TRUCK. BOTH BUMPERS ARE ROTTING OFF. THE GAS TANK HAD TO BE PATCHED (05/2010) BECAUSE IT WAS LEAKING FUEL FROM A RUST SPOT UNDER ONE OF THE SUPPORT STRAPS. TOYOTA WILL REPLACE OTHER COMPROMISED PARTS AT THE OWNERS FULL EXPENSE. IN MY OPINION THEY ARE USING THE FRAME REPLACEMENT TO GENERATE PART SALES AND REPAIR BUSINESS TO HELP DEFER COSTS. NHTSA- PLEASE FORCE A MORE COMPREHENSIVE RECALL! !
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10372698December 28, 2010
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS 2002 TOYOTA TUNDRA. THE CONTACT WAS TRAVELING 30 MPH WHEN HE BEGAN TO SMELL GASOLINE FUMES IN THE INTERIOR OF THE VEHICLE. THE CONTACT FURTHER INSPECTED THE VEHICLE AND FOUND THAT THE FUEL LINE WAS DRY ROTTEN. THE LEAK HAD CAUSED GASOLINE TO LEAK ONTO THE MANIFOLD AND ALL OVER THE REAR OF THE VEHICLE. THE CONTACT WAS CONCERNED OF A POTENTIAL FIRE HAZARD. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 42,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10371932December 21, 2010
STRUCTURE:FRAME AND MEMBERS
TL*THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE CONTACT STATED THAT THE REAR END HOUSING WAS LEAKING WHICH CAUSED THE TRANSMISSION TO MALFUNCTION. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE GEAR OIL WAS ADDED TO THE TRANSMISSION, BUT THE FAILURE CONTINUED. THE CONTACT STATED THAT THE ENTIRE FRAME NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 53,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10368976December 6, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
2002 TOYOTA TUNDRA. CONSUMER STATES THERE IS A SERIOUS PROBLEM WITH THE STEERING COLUMN HOUSING SUPPORT. *KB THE CONSUMER STATED AFTER STARTING THE VEHICLE AND SUBSEQUENTLY ATTEMPTING TO SHIFT THE GEAR INTO REVERSE , THE GEAR SHIFT LEVER BROKE FREE AT THE STEERING COLUMN. DESPITE THE FAILURE THE CONSUMER WAS ABLE TO STOP THE VEHICLE. WHEN THE CONSUMER ARRIVED HOME, HE WAS ABLE TO PARK THE VEHICLE, BUT HE WAS UNABLE TO SHIFT INTO ANY OTHER GEAR. THE CONSUMER STATED IT APPEARED THE CAST ALUMINUM COMPONENTS SUPPORTING THE TRANSMISSION SHIFT LEVER APPEARED TO BE FLAWED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10365111November 9, 2010
STRUCTURE:FRAME AND MEMBERS, EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES
2002 TOYOTA TUNDRA RECALLED FOR FRAME RUST ISSUES. TOOK NEARLY 5 MONTHS FOR REPAIRS, EVEN WITH MULTIPLE CALLS TO DEALER AND CORPORATE. VEHICLE NEEDED FURTHER REPAIRS WHEN RETURNED FOR BROKEN RIGHT FRONT STABILIZER BAR. THEN FAILED STICKER INSPECTION BECAUSE OF DRY ROT IN TIRES PRESUMABLY FROM SITTING SO LONG? 1) NHTSA NEEDS TO SET A REASONABLE TIME FRAME FOR VEHICLES TO BE REPAIRED ONCE RECALLED. FIVE MONTHS IS UNACCEPTABLE. (2) NHTSA SHOULD REVIEW WHETHER COMMINGLED OLD RUSTY 'RE-USABLE' PARTS WITH A NEW SOLID FRAME ISN'T IN FACT CREATING ANOTHER ISSUE CAUSING THE OLDER PARTS TO FAIL (THERE ARE MANY REPORTS BY BLOGGERS OF OTHER THINGS BREAKING OR NEEDING REPAIR POST THE FRAME REPLACEMENT . I PERSONALLY FEEL LESS SAFE POST RECALL THAN BEFORE (3) NHTSA SHOULD BE DOING POST RECALL FOLLOW UPS TO ENSURE THAT TOYOTA IS PROPERLY REPAIRING RECALLED VEHICLES, ESPECIALLY TOYOTA'S GIVEN THEIR RECENT HISTORY. THERE ARE REPORTS OUT THERE THAT THINGS LIKE TOW HITCHES ARE NOT BEING REPLACED BECAUSE THEY WERE 'AFTER MARKET' AND IN MY CASE, THE SIDE STEPS WERE SIMPLY THROWN IN THE BACK OF THE TRUCK BECAUSE THEY WERE TOO RUSTY TO RE-INSTALL. THEY ALSO DID NOT REPLACE FRONT AND REAR SHOCKS AND STRUTS WHICH HAVE TO HAVE BEEN COMPROMISED BY THE OTHER RUST ISSUE? AND (4) TOYOTA HAS SOME SEVERE CUSTOMER SERVICE ISSUES THAT IT NEEDS TO ADDRESS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360683October 15, 2010
STEERING
2002 TOYOTA TUNDRA APPROXIMATELY 91K MILES. V6 AUTOMATIC. RACK AND PINION ASSEMBLY RUSTED THROUGH LEAKING POWER STEERING FLUID. VEHICLE TAKEN TO DEALERSHIP FOR REPAIRS. DEALERSHIP SERVICE DEPARTMENT REPLACED THE RACK AND PINION ASSEMBLY. DEALERSHIP KEPT OLD PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359437October 6, 2010
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
TL*THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE CONTACT NOTICED AN OIL LEAK AFTER PARKING THE VEHICLE. AFTER HE INSPECTED, HE SAW THAT THE REAR DIFFERENTIAL WAS LEAKING THE OIL THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE ENTIRE AXLE HOUSING HAD RUSTED COMPLETELY, THUS LEAKING OIL. . THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THEY WOULD CALL HIM BACK AND DETERMINE IF THEY WOULD ASSIST WITH REPAIRS. THE FAILURE MILEAGE WAS APPROXIMATELY 89,000. UPDATED 01/14/11 *BF THE ENTIRE DIFFERENTIAL NEEDED TO BE REPLACED. UPDATED 04/19/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353161September 1, 2010
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
2002 TOYOTA TUNDRA. CONSUMER REQUESTS REIMBURSEMENT *TGW THE CONSUMER STATED TOYOTA DID SEND HIM A CHECK FOR $ 61.63. BUT, THEY DIDN'T REIMBURSE FOR HIS TIME FOR INSTALLING THE FUEL SUPPORT STRAP THAT HAD COMPLETELY RUSTED. WHEN HE CONTACTED TOYOTA, HE WAS INFORMED IT WAS THEIR POLICY TO ONLY PAY FOR INSTALLATION WHEN A BUSINESS PERFORMED THE INSTALLATION NOT INDIVIDUALS. THE CONSUMER STATED THE DEALER WAS BUSY AND COULDN'T INSTALL THE STRAP, SO HE AND A FRIEND PERFORMED THE INSTALLATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353132August 31, 2010
STRUCTURE:FRAME AND MEMBERS
I NOTICED A LEAK IN THE DIFFERENTIAL OF MY 2002 TOYOTA TUNDRA. AN INDEPENDENT MECHANIC VERIFIED MY OBSERVATION THAT THE DIFFERENTIAL WAS RUSTED THROUGH. I CONTACTED TWO TOYOTA DEALERS. ONLY ONE WAS RESPONSIVE WITH THE INFORMATION THAT TOYOTA ISN'T GOING TO PAY FOR THE REPAIR. A SEARCH ONLINE REVEALS THAT MY SITUATION IS NOT AN ISOLATED INCIDENT. I AM STUNNED THAT NO GOVERNMENT AGENCY INVOLVED IN SAFETY AND CONSUMER PROTECTION IS ON THIS. THE TRUCK HAS ABOUT 80000 MILES ON IT. THE BODY IS EXCELLENT. THE FRAME IS FAIR AND OF COURSE THE DIFFERENTIAL/REAR AXLE HOUSING IS DUST. THE VEHICLE IS A POTENTIAL ROAD HAZARD AND TO PROTECT CEO SALARIES POSSIBLY, THERE IS A LACK OF GOVERNMENT AND CORPORATE ACTION--IF THERE IS ANY SEPARATION THERE. AS EVIDENCED BY MY SITUATION AND THOSE OF MANY OTHERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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