Toyota Tacoma Complaints

8,484 consumer complaints on file.

#11462715April 29, 2022
UNKNOWN OR OTHER, STRUCTURE:BODY
Never received notice for XX Warranty Enhancement Program and found out in March 2022 as vehicle cannot pass inspection due to rusty on frame. BRAND ENGAGEMENT ADVOCATE March 09, 2022 at 12:18 PM Dear [XXX], Thank you for contacting Toyota Motor Sales, U.S.A., Inc. regarding your frame concern in your 2009 Tacoma. We are sorry to learn you're experiencing a concern with your vehicle. We were able to further look into your frame concern and have verified your vehicle is beyond the parameters of the Warranty Enhancement Program for this concern. This warranty enhancement program was an extension of the vehicle's Basic Warranty. Primary coverage for this program expired on 01/31/19 and Secondary coverage for your vehicle expired 12 years after the date of first use: 06/30/20. Once the vehicle is outside of the program parameters, the cost of repairs becomes the owner’s responsibility, as the component is now outside of all factory coverage. We have also verified that one letter was sent to you at the mailing address we have on file. The remedy letter for the XX Warranty Enhancement Program was sent on 11/08/2018. We hope this provides clarity to your inquiry. Your comment has been documented at our National Headquarters under your case number. If we can be of further assistance, please feel free to contact us. Sincerely, [XXX] Toyota Brand Engagement Center INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462798April 29, 2022
STRUCTURE:BODY
Frame badly Rotted Purchased used, previous owner stated Frame recall/inspection was preformed Advertised on CL as NO ROT Frame is so bad it can not be safely driven
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462628April 28, 2022
UNKNOWN OR OTHER
Owned Toyota Tacoma since 2005...recently took vehicle for muffler repair and discovered my frame was rusted out and in an unsafe condition, when I contacted Toyota @ customer assistance center they advised me that jy vehicle was too old to be covered by ant warranty...they also stated that they had contacted me about the defective steel used on these trucks....I have no proof of any notification, nor any recall of such notice Trucks like mine are still on the road with no problems, NOT MINE.....defective steel, improper rust prevention and lack of notification has left me with a vehicle I cannot drive, sell or repair... My safety and others on the road have been put at risk I would like my truck to get fixed and or compensated for the loss Toyota should stand by my vehicle ( in which they used substandard defective steel) regardless of any time factor. Courts have already determined their negligence....my vehicle should be included in this settlement
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461873April 23, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
My wife was backing up in our driveway, and hit another vehicle parked in our driveway. The backup pre-collision system did not issue any warning, and did not stop the vehicle (as it is supposed to do).
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11461180April 18, 2022
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
Full tank of fuel and dashboard is showing 30 miles until empty warning. I have received the engine warning ⚠️ sign on my dashboard as well when this happens. This issue also affects me on the road when I am pressing the accelerator and the engine will not respond, this gas been an issue since they did the fuel pup recall. With a delay in acceleration comes a delay on the brake system as well, two intenses that I've had to press my foot as hard as possible on the brake to avoid a collusion with another vehicle. The last time this happened was on 4/17/2022
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460626April 13, 2022
STRUCTURE:FRAME AND MEMBERS
The contact owns a 2007 Toyota Tacoma. The contact stated that the passenger's side frame, driver's side frame, and the subframe of the vehicle were severely corroded, including the area where the fuel tank was located. The vehicle was taken to the dealer to be repaired under NHTSA Campaign Number: 14V604000 (Suspension) however, the dealer informed the contact that they could not mount the leaf springs as the frame was severely corroded. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459879April 6, 2022
ELECTRICAL SYSTEM, SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
The contact owns a 2016 Toyota Tacoma. The contact stated that while attempting to activate the seat warmer, he noticed that the seat warmer was inoperable. The contact researched and read that the module underneath the seat could potentially burn causing the seat warmer not to operate as designed. The contact stated that it was a common failure. The contact stated that he then looked at the module in his vehicle and saw that it was melted. The contact had not noticed any smoke or a burning odor. The dealer and manufacturer were notified of the failure. The failure mileage was 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459755April 5, 2022
POWER TRAIN, VEHICLE SPEED CONTROL, ENGINE
The truck will accelerate on its own during highway speeds of 60+ MPH and residential 25+ MPH. Also accelerates when coming up to a stop sign causing me to almost hit a child in a crosswalk. There was no cruise control engaged during the incidents. I took it into the Autonation toyota dealership twice and they said they could not reproduce and or duplicate the problem. It is very frightening when it happens as it lasts between 4-5 seconds if you do not apply the brakes hard. There has not been any warning lights or anything that comes up on the dash board.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458584March 28, 2022
UNKNOWN OR OTHER
- 2001 Toyota Tacoma New Replacement Frame Rusted, it is available for inspection. - The frame is rusted to the point you can push your finger through it, failure concern while driving. -The local Toyota dealership and corporate office, states the vehicle is not covered in any way. - At this time the vehicle has not been inspected due to dealership stating there are no recalls on the second frame that was installed in the 2001 Toyota Tacoma for the original rusting problem. This vehicle likely will not pass state inspection. - There are no warning devices for this problem. The rust/corrosion was located during an oil change.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458694March 28, 2022
SERVICE BRAKES, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
PCS malfunction, VSC malfunctions, Data transmitter for codes to dealership doesn't work, Transmisson jerk/lost in gears, from stop to go would jerk into gear, hot air comes out of steering wheel (video proof), air coming through window controls. when the Pre-collision system had its malfunction the truck took complete control which gave me no access to breaks or gas, when PCS system kicked off truck jerked really hard & started accelerating on its own causing very high RPMs then just stopped accelerating. Transmission would occasionally seem to have an improper shift & jerk. I took my vehicle to Toyota of Denton for the 5k service, & stated issues with the PCS & VSC malfunctions shown on the dashbord. Denton Dealership said don't worry we will take care of it. The itemized reciept doesn't show issues were looked at; & I kept having the same issues. So I took my truck back to the Denton dealership 2nd time & was told "no malfunction light so no ssues were there" by the Service Manager. who also said "the truck sends malfunction codes to a computer at the dealership, but no codes were sent." Which made me feel like there was more wrong with the truck, including electronics, data sender/reciever, & vehicle alert system relay via dash board aswell. Contacted Corp. Informing them of my issues & concerns making it the 3rd time trying to resolve ongoing issues & requested a field inspector from Corp. look at it instead of a dealership. When complaining to Corp. I stated hot air comes from the steering wheel after 1 hr driving it. Field inspector only drove it 45 miles & said nothings wrong with it. I drove this truck for 8,557 & he didnt find anything wrong in the little 45 mile test; yet the black box showed several pending codes on my truck & also the inspectors truck which is the same year & model. Black box data shows pending code on 1/12/21, 4 days before I acquired it; none again until 2/6/21 & then pending codes AT LEAST twice a month until 11/22/21. BBD pic proof
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457891March 22, 2022
UNKNOWN OR OTHER
The Audio system sound cuts out intermittently when the vehicle is in motion. This occurs when using the AM radio, the FM radio, the SiriusXM radio, and when the phone is connected. The display on the Audio head unit remains on and shows the radio station and information about what's being broadcast, while the connection to the speakers cuts out at random. This has been an ongoing problem for the past 6 months. I have made 8 trips to a Toyota dealer to have this diagnosed and fixed to no avail as the dealer is often unable to replicate the problem. The Audio head unit has been replaced twice (3rd Audio head unit now) and the problem persists. I have cell phone video of the problem as proof. This would be a "safety" issue if I were attempting to be informed of an imminent severe weather event, or in the event I was attempting to make a phone call in the case of an emergency.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457797March 22, 2022
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
The contact owns a 2022 Toyota Tacoma. The contact stated that while parked outside his residence and while depressing the brake pedal, the vehicle accelerated on its own. The contact stated that vehicles steering wheel had locked and he was not able to stop the vehicle , causing him to crash into his neighbors home. The contact stated that no warning lights had illuminated at the time the failure occurred. The contact stated that the police was contacted and a police report was filed. There were no injuries reported. The contact stated that the police then had the vehicle towed to a tow yard. The contact stated that he then contacted the manufacturer who advised him that would contact him within 72 hours. The contact stated that he had not contacted the dealer. The failure mileage was 3,500.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11457397March 19, 2022
EXTERIOR LIGHTING
Water leaked through the third brake light gasket at the rear, top of the cabin. There is a service campaign, I believe, for 2016-2018 Double Cab Tacomas. However, this issue is present in my Access Cab Tacoma. I have water leaking through onto the rear windshield.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457240March 18, 2022
UNKNOWN OR OTHER
The paint is chipping/flaking around the windows and along the edges on both rear doors. I have taken my Tacoma into two dealerships, Santa Maria Toyota, Santa Maria, CA and Arlington Toyota, Jacksonville, FL. I first reported this to The Service Manager Stacy at Santa Maria Toyota in July 2021 for the rear driver side door paint damage. Then on 16 March 2022 I reported the rear passenger side door damage to Body Shop Arlington Toyota. Both inspected my vehicle and stated this is a common problem with the Super white paint. I contacted Toyota Corporate both times and today they advised me to file this with you guys. I bought this 2017 Tacoma new and it has been garaged.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456959March 16, 2022
SERVICE BRAKES
The contact owns a 2018 Toyota Tacoma. The contact stated that after her husband parked the vehicle at a private property and shifted into gear and releasing the clutch, the rear passenger’s side tire locked up. The driver stated no warning light was illuminated. The driver and his son manually replaced the 8 springs, 8 retainers, and 8 pins on the rear brakes. The vehicle was not diagnosed. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 102,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456901March 15, 2022
UNKNOWN OR OTHER
Left and right Frame members forward of the rear leaf spring mounts are severely rusted. According to the Toyota dealership who inspected it, the frame is compromised and their is a potential for structural failure in a collision. I purchased the vehicle in October of 2020 from the original owner who maintained it in immaculate condition. The rusted areas are not very obvious while inspecting the outside of the frame, however the interior portions have severe damage. I contacted Toyota Brand Enhancement, on the dealerships recommendation and was told they would not assist based on the lack of a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456604March 14, 2022
SUSPENSION, UNKNOWN OR OTHER
The chassis of my truck is rusting through. I took it to the dealership and was told that the recall for the vehicle chassis expired in 2019. I told them I was not aware of the recall. They then told me the recall was extended until 2021. I told them I brought the vehicle in for a recall repair in 2020 and asked that they check for all recalled repairs. They said they couldn't help me and directed me to the manufacturer. I called Toyota and they claimed that I was ineligible for a recall. Every repair shop I've gone to told me that this is a very common defect with Toyota and everyone gets it resolved through recall. Please assist me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456610March 14, 2022
SUSPENSION
Mileage 64000: Vehicle went in for oil change and the mechanic noticed an issue with the differential mounts. The right bolt was corroded and broken leaving that side unsecured. The other bolt was heavily corroded also but still "intact". I had the support bolts, nuts and washers replaced on both sides for safety. These bolts were in a bad condition in relationship to a everything else under the vehicle. I want to make sure there isn't an issue with the bolts failing this early.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456290March 11, 2022
FUEL/PROPULSION SYSTEM
The rear strap that holds the gas tank to the bottom of the truck broke. When It came loose on one side it dropped to the street and was bounced up and bent up against the flexible, rear brake line. The brake line was not cut. The strap end dragged on the street causing sparks. I had no idea what all the noise was coming from. I thought I might have a loose exhaust pipe. I drove it a couple days until I noticed the metal hanging down. I used a mirror to see what it was and took it in right away for replacement. It cost me $330. The bracket could have cut the brake line, or pierced the gas tank. The tank could have dropped and blown up. I have never heard of this problem before. I've had older pick ups for 40 years with no such problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456382March 11, 2022
UNKNOWN OR OTHER, SUSPENSION
MY FRAME IS COMPLETELY RUSTED AND ALL THE CAPOMINTES ARE ALSO. I CANT CHANGE ANYTHING PUT BECAUSE OF IT. MY LEAF SPRINGS ARE SHOT WHERE THEY ARE MOUNTED TO THE FRAME. IS WEAKING WHICH IS MOVING MY BACK AXLE OFF BALANCE. MY FRONT AILMENT IS COMPLETELY OFF. I AND DREAK ANYTHING LOSE TO FIX THE ISSUE'S. IT FEELS LIKE THEY COMPLETELY FORGOT TO SPRAY MY FRAME ON MY TRUCK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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