Toyota Tacoma Complaints
8,484 consumer complaints on file.
- #10597936June 12, 2014STRUCTURE:BODY
WE RECEIVED A RECALL NOTICE ON THE VEHICLE FOR THE FRAME RUSTING TO QUICKLY. THE COMPANY'S RECALL NOTICE STATED WE COULD TAKE IT TO THE LOCAL DEALERSHIP FOR THE FRAME TO BE SPRAYED WITH AN UNDERCOAT. WHEN WE TOOK IT TO A DEALERSHIP, WE WERE TOLD WE HAD "MISSED THE WINDOW OF OPPORTUNITY TO HAVE IT SPRAY COATED." WE MISSED IT BY ONE WEEK. TWO DEALERSHIPS WERE NOT WILLING TO SPRAY THE FRAME OF THE VEHICLE. WHEN WE RECEIVED THE RECALL NOTICE, THERE WAS NO NOTIFICATION WE HAD UNTIL A CERTAIN DATE TO GET THIS DONE. MANY PEOPLE LEAD BUSY LIVES, WORKING. WE MISSED IT BY ONE WEEK. I HAVE WRITTEN TO THE TOYOTA CO. IN MA. AND I HAVEN'T HEARD BACK AT ALL. NOW I HAVE A VEHICLE I CAN NOT DRIVE, INSPECT, OR REGISTER, DUE TO THE POOR QUALITY WHEN IT WAS MANUFACTURED. NOW THE CO. ISN'T WILLING TO STAND BEHIND ITS PRODUCT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10597608June 11, 2014SERVICE BRAKES, SUSPENSION
8/4/14 THE LEFT REAR SPRING BROKE SEVERING THE BRAKE LINE, LEAVING HER WITH NO ABILITY TO STOP THE TRUCK. 7/12/13 THE RIGHT REAR SPRING WAS FOUND TO BE BROKEN. BOTH THE TOYOTA DEALER AND THE SHOP THAT FIXED THE SPRINGS TOLD ME THAT THIS WAS VERY COMMON IN THESE TRUCKS. HAD MY DAUGHTER LOST HER BRAKES TEN MINUTES EARLIER, SHE WOULD HAVE BEEN ON THE INTERSTATE AND THE RESULTS COULD HAVE BEEN TRAGIC.. UPDATED 08-20-14 *BF. UPDATED 08/27/2014 *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10597785June 11, 2014VEHICLE SPEED CONTROL
WHILE DRIVING ON INTERSTATE HIGHWAY AT THE POSTED LIMIT, THE VEHICLE SET SPEED WOULD SAG BY 2 MPH AT THE BOTTOM OF A HILL AS THE ROAD LEVELED OUT, THEN IT WOULD START UP THE NEXT HILL WITH A 2 MPH DEFICIT. AS T PROCEEDED UP THE HILL,IT WOULD DOWNSHIFT TO MAINTAIN SPEED, THEN DOWNSHIFT AGAIN TO 3RD GEAR AND ACCELERATE OVER THE TOP OF THE HILL IN 3RD GEAR UNTIL IT WOULD OVERSPEED, EXCEEDING THE SET SPEED BY 3 MPH AS IT WENT OVER THE TOP OF THE HILL. THIS WOULD CAUSE THE VEHICLE TO ACCELERATE CLOSER TO THE VEHICLES IN FRONT OF IT THAT WERE MAINTAINING THEIR SET SPEED. I BELIEVE THIS IS CAUSED BY THE SLOW THROTTLE RESPONSE OF THE SPEED CONTROL SYSTEM. THE SLOW RESPONSE CAUSES THE SYSTEM TO MISS ITS ASSIGNED SPEED, THEN IT OVERCOMPENSATES TO "MAKE UP FOR IT". I BELIEVE THIS IS UNSAFE AS IT CREATES A SPEED DIFFERENTIAL IN A PLATOON OF VEHICLES THAT HERETOFORE HAVE BEEN MAINTAINING A SET SPEED IN CONCERT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10597196June 9, 2014STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
PERFORMING AN INSPECTION ON THE CHASSIS OF MY 2005 TOYOTA TACOMA AND DISCOVERED RUSTED HOLES IN THE FRAME (ONE ON EACH FRAME RAIL) JUST BEHIND THE FRONT SUSPENSION LARGE ENOUGH TO PUT MY HAND THROUGH. TOYOTA HAS ISSUED A LIMITED SERVICE CAMPAIGN E0D TO COAT OR REPLACED ROTTED FRAMES (RELEASED 5/4/14) BUT SINCE I AM A RESIDENT OF THE STATE ON MARYLAND AND THE CAMPAIGN HAS NOT BEEN RELEASED IN MY AREA YET THEY WILL NOT DO ANYTHING TO RESOLVE MY SAFETY ISSUE. MY LOCAL DEALERSHIP HAS BEEN HELPFUL AND MADE TEMPORARY REPAIRS TO MY FRAME. I HAVE AN OPEN CASE WITH TOYOTA BUT THEY TELL ME THERE IS NOTHING THEY CAN DO UNTIL THE LSC E0D IS RELEASED IN MY AREA. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10596930June 8, 2014STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
ON MAY 27TH 2014 I TOOK MY TRUCK TO BE INSPECTED TO FIND OUT THAT THE FRAME HAS A HOLE CREATED BY RUST ON THE ON THE DRIVERS SIDE OF THE TRUCK. I CONTACTED TOYOTA TO FIND OUT THERE IS NO RECALL AVAILABLE AND THAT THERE HAS BEEN RECALLS IN THE PAST FOR OLDER YEAR MODELS OF THE TOYOTA TRUCKS. I FEEL WHEN I WAS TALKING WITH TOYOTA THEY WEREN'T WILLING TO TAKE ANY PART IN HELPING ME WITH MY PROBLEMS AND I FEEL IT IS A PRODUCTION ERROR. THANK YOU *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10596868June 7, 2014SUSPENSION, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
MY 2006 TOYOTA TACOMA FRAME IS TERRIBLY RUSTED EVEN THOUGH I HAVE HAD IT CLEANED AND UNDERCOATED FOR BEGINNERS. BUT MY MAIN ISSUE IS THE FACT THAT MY LEAF SPRINGS ALREADY NEED REPLACED. THEY HAVE BEEN MAKING CREAKING NOISES FOR SEVERAL MONTHS BECAUSE THEY ARE JUNK ALREADY. BUT THEN, THE LEFT SIDE LEAF SPRING COMPLETELY CRACKED AND THAT'S NOT EVEN EFFECTED BY THE RUST. IT'S VERY FRUSTRATING TO PAY SO MUCH JUST TO TRY TO KEEP THE VEHICLE BODY IN WORKING ORDER. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10596675June 6, 2014STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS, SUSPENSION
I PURCHASE MY TOYOTA TACOMA USED IN JAN. 2013. I NOTICED LAST MONTH THAT THE FRAME WAS GETTING HOLES IN IT. THE INFORMATION I LOOKED UP SAID THAT TOYOTA DID A RECALL ON THIS PARTICULAR TRUCK. I WAS TOLD BY TOYOTA THAT IT IS NOW TOO LATE TO GET IT TAKEN CARE OF. I WAS NOT AWARE OF THE RECALL OR AN ARBITRARY ENDING DATE. CAN YOU HELP ME GET TOYOTA TO TAKE CARE OF THIS PROBLEM. THE TRUCK IS NOW WORTH NOTHING WITH THE FRAME AS IT IS. [XXX]. THANK YOU FOR YOUR ASSISTANCE IN THIS MATTER. THIS IS THE CASE # THAT TOYOTA HAS ASSIGNED TO MY SITUATION: #[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10596419June 5, 2014STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS, STEERING, SUSPENSION, ENGINE
THE FOLLOWING IS THE DEALER INSPECTION REPORT FOR MY TRUCK: "FOUND EXTREME CORROSION TO FRAME. TOW HOOK AND DRIVER SIDE SWAY BAR MOUNT UNABLE TO RE-ATTACH DUE TO FRAME PERFORATION FRONT CROSS MEMBER MISSING (RUSTED OFF) FOUND HOLE IN LEFT SIDE OF FRAME. STEERING RACK MOUNTS EXTREMELY PERFORATED, READY TO DETACH. DO NOT RECOMMEND DRIVING VEHICLE DUE TO EXTREME DAMAGE TO FRAME" TRUCK PURCHASED NEW, SINGLE OWNER, WELL MAINTAINED. ...UPDATED 06/10/14 *BF
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10596430June 5, 2014STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
I CONTACTED TOYOTA IN NOVEMBER OF 2013 PRIOR TO PURCHASING A USED 2002 DOUBLE CAB TACOMA. I WAS AWARE OF THE FRAME ISSUE SO I CALLED TO CHECK TO SEE IF IT HAD BEEN SERVICED. I GAVE THE VIN TO THE CUSTOMER SERVICE ASSOCIATE AND HE WAS ABLE TO PULL RECORDS ON THE VEHICLE. HE TOLD ME THAT IT HAD NOT HAD THE CORROSION TREATMENT, HOWEVER, THE CORROSION TREATMENT FAILED AND WAS IN THE PROCESS OF BEING REFORMULATED. HE SAID THAT THE PROGRAM HAD BEEN REOPENED DUE TO THE FACT THAT THE TREATMENT FAILED. HE SAID AFTER PURCHASING THE VEHICLE I SHOULD TAKE IT TO BE INSPECTED AND IF ANY RUST WAS FOUND IT WOULD BE COVERED UNDER THE FRAME PROGRAM. I PURCHASED THE VEHICLE IN NOVEMBER OF 2013 AND UPON INSPECTION WE FOUND THAT THE FRAME WAS RUSTED. IN JANUARY OF 2014 MY HUSBAND CALLED A LOCAL TOYOTA DEALER TO SET UP AN APPOINTMENT FOR THE FRAME INSPECTION AND THEY SAID THAT THEY HAD NO IDEA ABOUT THE FRAME PROGRAM BEING REOPENED. MY HUSBAND CALLED TOYOTA AND THEY PULLED UP THE VEHICLE AND SAID SINCE THE ORIGINAL TREATMENT HAD NOT BEEN APPLIED THEY WOULD NOT HONOR THE FRAME PROGRAM. WE SPOKE TO SEVERAL TOYOTA ASSOCIATES AND WE WERE TOLD THAT NOTHING COULD BE DONE. WE HAVE CONTACTED THE TOYOTA LEGAL DEPARTMENT AND THE VIRGINIA ATTORNEY GENERAL WITH NO SUCCESS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10596458June 5, 2014STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS, STRUCTURE:BODY
TL* THE CONTACT OWNS A 1996 TOYOTA TACOMA. THE CONTACT STATED THAT THE CHASSIS, FRAMING AND SUB FRAME WERE COMPLETELY RUSTED WITH CORROSION TO THE POINT OF DETERIORATION. THE VEHICLE WAS TAKEN FOR AN INSPECTION AND WAS NOT ABLE TO PASS. THE INSPECTION SHOWED THAT THERE HAD BEEN SO MUCH CORROSION THAT THE PARTS COULD POTENTIAL DETACH FROM THE FRAMING. THE VEHICLE WAS TO BE INSPECTED, DIAGNOSED AND REPAIRED BY AN AUTHORIZED DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN. UPDATED 08/11/14*LJ THE CONSUMER STATED THE VEHICLE DID NOT PASS THE NEW YORK STATE INSPECTION. NO BUY BACK WAS AVAILABLE. TOYOTA DID NOT OFFER ANY ASSISTANCE. UPDATED 08/12/2014 *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10596508June 5, 2014POWER TRAIN
6 SPEED TRANSMISSION LOCKED IN GEAR WHEN ATTEMPTING TO SHIFT INTO FIRST GEAR. APPEARS TO BE STUCK IN 4 TH GEAR ? WAS ABLE TO GET IN DRIVEWAY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10595762June 3, 2014STRUCTURE:BODY
TL* THE CONTACT OWNS A 2006 TOYOTA TACOMA. THE CONTACT STATED THAT WHILE HAVING AN OIL CHANGE, THE TECHNICIAN NOTIFIED HIM THAT THE FRAME WAS COMPLETELY CORRODED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED TO SPRAY PAINT THE FRAME. THE FAILURE AND CURRENT MILEAGE WAS 75,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10595778June 3, 2014SERVICE BRAKES, SUSPENSION
A BROKEN LEAF SPRING CUT MY BRAKE LINE AND MY BRAKES STOPPED WORKING WITH MY 8 YEAR OLD CHILD IN THE TRUCK. I HAD ALREADY REPLACED A LEAF SPRING ON THE OTHER SIDE. THIS COULD HAVE CAUSED A VERY SERIOUS ACCIDENT, LUCKILY THE BRAKES STILL HAD SOME FLUID IN THEM WHEN I REALIZED THERE WAS AN ISSUE. THE TRUCK HAD TO BE TOWED TO THE DEALERSHIP FOR REPAIR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10595864June 3, 2014STRUCTURE:BODY:TAILGATE
TL* THE CONTACT OWNS A 2010 TOYOTA TACOMA. THE CONTACT STATED THE TAIL GATE FAILED TO LATCH OR LOCK, CAUSING IT TO OPEN INDEPENDENTLY WITHOUT ANY WARNING. THE VEHICLE WAS TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE APPROXIMATELY WAS 100.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10595872June 3, 2014ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
FIRST 3 WEEKS AGO OR SO MY RADIO SHUT ITSELF OFF THEN ON AGAIN, REPEATED THAT 3 TIME SINCE THEN. SEATBELT CHIME WENT OFF LIKE I JUST STARTED DRIVING AGAIN WHILE I WAS DRIVING. DASH TRANSMISSION INDICATOR LIGHT FADED AND RE-LIT. WHILE PARKED AND ENGINE RUNNING TRAC CONTROL OFF LIGHT AND AUTO LSD LIGHT CAME ON. TODAY 6/3/14 THE RADIO TOTALLY RESET BACK TO A DIFFERENT STATION WHEN I TURNED TRUCK ON . *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10595684June 2, 2014STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
I PURCHASED THIS VEHICLE IN 02/11, FROM MY BROTHER. I HEARD ABOUT A RECALL AND CALLED BETTEN TOYOTA, NOW TOYOTA OF GRAND RAPIDS, BUT WAS TOLD THE VIN WAS NOT AFFECTED BY THIS RECALL. EARLY IN 2014, I NOTICED THE CAB CORNER HAD DROPPED DOWN. I LOOKED UNDERNEATH THE VEHICLE AND SAW THE FRAME WAS RUSTED. I CALLED TOYOTA OF GR; THEY TOLD ME TO CALL TOYOTA CUSTOMER SERVICE. I CALLED TOYOTA'S MAIN OFFICE (CUSTOMER SERVICE); THEY ASSIGNED ME A CASE NUMBER AND TOLD ME TO BRING IT TO A LOCAL DEALER AND HAVE THEM CHECK IT. I BROUGHT IT TO TOYOTA OF GR WHERE THEIR MECHANIC DEEMED IT UNSAFE TO DRIVE. TOYOTA OF GR SENT THIS REPORT TO TOYOTA CUSTOMER SERVICE. ON 4/24/14 I RECEIVED A LETTER FROM TOYOTA CUSTOMER SERVICE THAT "TOYOTA EXTENDED THE WARRANTY ON YOUR TACOMA FOR A PERIOD OF 15 YEARS WITH NO MILEAGE LIMITATION FROM THE VEHICLE'S IN SERVICE DATE, FOR PERFORATION OF THE VEHICLE'S FRAME CAUSED BY RUST CORROSION. BASED ON A RECENT INSPECTION OF YOUR TACOMA, IT APPEARS THAT THE FRAME IS INDEED PERFORATED. AS A RESULT, TOYOTA IS PREPARED TO REPURCHASE YOUR TACOMA." ON 4/25/14 I RECEIVED A LETTER FROM TOYOTA MOTOR SALES, U.S.A. INC. STATING THAT THEY WOULD REPURCHASE MY VEHICLE SUBJECT TO THE CONFIRMATION THAT MY VEHICLE COMPLIES WITH ALL OF THE CONDITIONS OF THE WARRANTY EXTENSION. I WAS ASKED TO SIGN AN AGREEMENT ACCEPTING THEIR REPURCHASE AMOUNT AND SEND IT BACK TO THEM WITH A COPY OF THE TITLE. THIS WAS COMPLETED ON 4/28/14. I RECEIVED A CALL FROM TOYOTA 4/30/14 STATING THAT THE TRUCK DID NOT QUALIFY BECAUSE OF THE DATE IT WAS PUT INTO SERVICE. I FOUND OUT I MISSED IT BY FOUR MONTHS. IF THEY WOULD HAVE TOLD ME WHEN I PURCHASED THE VEHICLE 3 YEARS EARLIER THAT IT DID QUALIFY, THIS WOULD HAVE BEEN TAKEN CARE OF AT THAT TIME. THEY HAD MY VIN BEFORE THEY SENT THE LETTER OUT ON 4/25/14 WHEN THEY SAID THEY WOULD BUY IT BACK. WE WOULD APPRECIATE YOUR HELP WITH THIS SITUATION. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10595343May 31, 2014ENGINE
AT COLD START UP, OIL PUMP MAKES A HIGH PITCH WHINE NOISE. DEALER SAYS ITS NORMAL DOES NOT CHECK THE ENGINE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10595055May 30, 2014VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2012 TOYOTA TACOMA. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE VIOLENTLY SURGED FORWARD. THE CONTACT WAS NOT ABLE TO CONTROL THE VEHICLE AND CRASHED INTO A TREE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE NECK, THE BACK AND THE HANDS THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN. UPDATED 10/23/2014*LJ UPDATED 05/21/2015 *JS
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10594741May 29, 2014STEERING
PULLED OUT OF MY DRIVEWAY TO FIND THAT THE STEERING WHEEL WAS INTERMITTENTLY STIFF DURING TURNING. BECAME PROGRESSIVELY WORSE UNTIL I TOOK IT TO A DEALER TO FIND THAT THE INTERMEDIATE STEERING SHAFT WAS APPARENTLY BAD. DOING SOME RESEARCH ONLINE FOUND THAT THIS IS A COMMON ISSUE WITH THIS VEHICLE. I CAN NO LONGER HAVE MY WIFE OR CHILDREN USE MY TOYOTA TACOMA FOR FEAR THAT SHE DOES NOT HAVE THE PHYSICAL STRENGTH TO AVOID AN ACCIDENT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10594786May 29, 2014SUSPENSION, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
VEHICLE TAKEN IN FOR RECALL UNDERCOATING FOR DEFECTIVE FRAME. SERVICE ADVISED FRAME PERFORATED AND WOULD NOT DO UNDERCOATING. VEHICLE PAST 15-YEAR WARRANTY BUY-BACK PROGRAM (150% OF BLUEBOOK) BY ABOUT TWO DAYS. NO ACTION AVAILABLE. 2014 CONTINUED USE AND ATTEMPTED SERVICING. REFUSED DUE TO FRAME DETERIORATION. CONTACTED DEALER FOR COST ESTIMATE OF FRAME REPLACEMENT. ADVISED BY PARTS THAT FRAME WAS DISCONTINUED IN 2006 (2006!) AND NO ALTERNATIVES AVAILABLE. VEHICLE NOW HAS 77500 MILES ON IT AND IN GOOD CONDITION SAVE FOR THE DEFECTIVE FRAME THAT IS IRREPARABLE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0