Toyota Sienna Complaints (2004)

2,062 consumer complaints on file.

#10098821November 14, 2004
EQUIPMENT:MECHANICAL, TRAILER HITCHES
I BOUGHT A 2004 TOYOTA SIENNA VAN, PUT A HITCH ON IT AND IT SCRAPES THE GROUND GOING OVER SPEED BUMPS, STEEP DRIVEWAYS, ETC WITHOUT ANY LOAD ON THE HITCH MOUNT. THE VEHICLE SHOULD BE EQUIPPED WITH AIR SHOCKS IF TOYOTA WANTS TO ADVERTISE THAT THE VAN CAN TOW TRAILERS. THIS IS A DESIGN FLAW DUE TO THE TRUNK SPACE REQUIRED FOR STOWING THE REAR FOLDING SEATS. A HITCH CAN NOT BE MOUNTED ANY HIGHER OR CLOSER TO THE BUMPER BECAUSE OF THE SEAT STORAGE AREA. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099670November 9, 2004
SEATS:FRONT ASSEMBLY:RECLINER
CONSUMER STATED THAT WHEN THE BRAKES WERE APPLIED THE PASSENGER FRONT SEAT MOVED ABOUT A 1/4". MANUFACTURER SENT A REPRESENTATIVE TO INSPECT THE VEHICLE. HOWEVER, AFTER TESTING THE BRAKES AND THE MOVEMENT OF THE SEAT, MANUFACTURER TOLD CONSUMER THAT THIS WAS NORMAL, AND THAT OTHER VEHICLES WERE SIMILAR. CONSUMER WAS VERY DISAPPOINTED WITH THE RESULTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101138November 3, 2004
INTERIOR LIGHTING
THE DOOR WAS LEFT AJAR WHICH CAUSED THE BATTERY TO GO DEAD. THE VEHICLE WAS SUPPOSED TO BE DESIGNED SO THAT THE INTERIOR LIGHTS SHUT OFF AFTER TWENTY MINUTES IF THE IGNITION WAS OFF AND ANY DOORS ARE LEFT OPEN. *NM THE CONSUMER WAS TOLD THAT THIS FEATURE WAS ONLY AVAILABLE IN CANADIAN OR AUSTRALIAN VEHICLES. *TC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098200November 3, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
2004 SIENNA LTD AWD HAS BOTH A HESITATION IN ACCELERATION AND SHIFTING PROBLEMS IF THE VEHICLE IS AT LOW SPEED AND THEN THE ACCELERATOR IS DEPRESSED. THE ENGINE DOES NOT RESPOND TO THE ACCELERATOR PEDAL THEN AFTER A DELAY, CAN OVER REV AND THEN ENGAGE THE TRANSMISSON. THERE HAVE BEEN INCIDENTS WHERE IT CAUSES DANGEROUS DELAYS IN AVOIDING A POTENTIAO ACCIDANT SITUATION. TAKEN THE CAR BACK AND WAS TOLD THAT TOYOTA SAYS THIS IS OPERATING ACCORDING TO THE DESIGN. THIS IS AN UNSAFE SITUATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096512October 27, 2004
WHEELS:LUGS/NUTS/BOLTS/STUDS
LEFT REAR WHEEL STUD BROKE WHEN TORQUED TO 85 FT.LB. TORQUE SPECS IS 76 FTLB AS MENTIONED IN THE OWNERS MANUAL; AND IF ONE STUD CAN FRACTURE AT 85 FTLB, IT IS POSSIBLE THAT THE OTHERS HAVE GONE INTO YIELD ZONE, TOO. THIS IS A VERY POOR DESIGN AND A SAFETY RISK. DESIGN SHOULD BE ROBUST TO HANDLE DC NUT RUNNER, PNEUMATIC DRIVES, AND MANUAL DRIVERS; WHICH THIS STUD WAS NOT CAPABLE TO HANDLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10097528October 22, 2004
SEATS:MID/REAR ASSEMBLY
WHILE LIFTING UP THE DRIVER'S SIDE OR PASSENGER'S SIDE SECOND ROW SEATS THE SEAT SPRING JUMPED BACK FORCEFULLY AND HARD. CONSUMER DROVE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE VEHICLE OPERATED AS DESIGNED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096958October 15, 2004
ENGINE AND ENGINE COOLING
DRIVING 55 MPH THE ENGINE WARNING LIGHT ILLUMINATED. SMOKE CAME FROM THE REAR OF THE VEHICLE. THE CONSUMER MANAGED TO PULL OVER AND HAD THE VEHICLE TOWED. THE DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. THE CAUSE WAS NOT DETERMINED. PLEASE PROVIDE MORE INFORMATION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093792October 7, 2004
VEHICLE SPEED CONTROL
THERE IS A DISTINCT DELAY IN THE ACCELERATION OF MY 2004 TOYOTA SIENNA VAN WHEN THE ACCELERATOR PEDAL IS DEPRESSED QUICKLY. THIS DELAY IS NOT NOTICEABLE UNLESS THE DRIVER IS ALREADY MOVING AND THE ACCELERATOR IS DEPRESSED IN SITUATIONS SUCH AS PASSING OR SOME OTHER ACTIVITY THAT REQUIRES QUICK ACCELERATION. I WAS TRYING TO SPEED UP WHILE DRIVING IN THE RIGHT HAND LANE OF A HIGHWAY BECAUSE THE LEFT LANE WAS ALREADY OCCUPIED AND A VEHICLE WAS ATTEMPTING TO MERGE ONTO THE ROADWAY. MY VAN DID NOT SPEED UP UNTIL IT WAS TOO LATE AND THE VEHICLE ATTEMPTING TO MERGE ONTO THE HIGHWAY DROVE OFF OF THE ROAD TO AVOID AN ACCIDENT. DURING ANOTHER OCCASION REQUIRING QUICK ACCELERATION A TRUCK LOCKED UP ITS' BRAKES TO AVOID HITTING ME FROM BEHIND WHEN I MERGED INTO HIS LANE AS I DEPRESSED THE ACCELERATOR ONLY TO HAVE THE VAN FAIL TO SPEED UP FOR TWO SECONDS. TOYOTA PERSONNEL FROM THE DEALERSHIP WHERE I PURCHASED THE VAN (WORLD TOYOTA OF CHAMBLEE, GA) INFORMED ME THAT THEY HAVE RECEIVED SIMILAR COMPLAINTS BUT THEY ARE UNABLE TO CORRECT THE PROBLEM BECAUSE IT IS THE RESULT OF A DESIGN FLAW IN THE VEHICLE IN THAT TOYOTA INSTALLED A LASER CONTROL ON THE ACCELERATOR IN LIEU OF AN ACCELERATOR CABLE THAT COULD BE ADJUSTED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093610October 5, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN SLOWING TO MAKE A TURN THE TRANSMISSION WILL ON OCCASION HESATATE AND THEN SURGE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093312September 29, 2004
VEHICLE SPEED CONTROL
2004 TOYOTA SIENNA EXHIBITS POOR LOW SPEED DRIVABILITY WHEN ACCELERATING FROM SLOW SPEED. THROTTLE DOES NOT RESPOND TO PEDAL ACTION WHICH RESULTS IN UNPREDICTABLE ACCELERATION TIME AND AMOUNT. POOR, OR NO, ENGINE RESPONSE IS FOLLOWED BY LURCH FORWARD AS THROTTLE (OVER) REACTS AND TRANSMISSION SEARCHES FOR THE PROPER GEAR. MANY 'NEAR MISSES' IN TRAFFIC MERGING SITUATIONS. THE PRIMARY DRIVER, MY WIFE, WILL NO LONGER USE THIS VEHICLE. SEVERAL DEALERS HAVE REVIEWED THIS ISSUE AND STATE THAT TOYOTA CLASSIFIES THIS PERFORMANCE AS A 'CHARACTERISTIC' OF THE 3.3L PLATFORM. THIS PERFORMANCE IS NOT ACCEPTABLE TO ME AND VEHICLE WILL BE REPLACED IF NOT REPAIRED SOON.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083670September 28, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
WHILE VEHICLE WAS SITTING IN CONSUMER'S DRIVEWAY CONSUMER'S CHILD KNOCKED THE GEAR SHIFT INTO DRIVE AND VEHICLE ROLLED BACKWARDS, SLAMMING INTO A WALL ACROSS THE STREET. THE CHILD WAS NOT HURT, BUT THE VEHICLE AND THE WALL WERE DAMAGED. VEHICLE'S MANUAL STATED THAT VEHICLE COULD NOT BE SHIFTED INTO GEAR WITHOUT A KEY BEING IN THE IGNITION.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10092945September 21, 2004
ELECTRICAL SYSTEM
THE VEHICLE COMPUTER SENSOR DID NOT WORK. THE TIRE PRESSURE WARNING SYSTEM WAS DEFECTIVE. THE VEHICLE HAD A FLAT TIRE AND THE WARNING SYSTEM DID NOT DETECT ANYTHING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10094034September 21, 2004
FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY
CONSUMER RECEIVED RECALL 03V291000 FOR REPLACEMENT FOR THE FUEL TANK. NO PARTS WERE AVAILABLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091249September 18, 2004
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
2004 SIENNA HESITATES WONT ACELL WHEN RELEASING GAS PEDAL AND REAPPLYING GAS JUST BOGGS DOWN SITS THERE FOR SECS. AND THEN GOES AFRAID OF GETTING HIT WHEN GOING AROUND TURNS OR PULLING OUT IN FRONT OF OTHER CARS JUST DOES NOT RESPOND.TOYOTA PERFORMED 2 BULL.UPDATES DOES NOT FIX PROBLEM AT ALL.FEEL VERY UNSAFE IN THIS VEHICLE HAVE PULLED OFF ROAD A COUPLE TIMES TO AVOID GETTING HIT BY OTHER CAR CATCHING UP VERY QUICKLY WHILE MY CAR DOES NOT REPONED TO PEDAL.NOTE HAVE TALKED TO NUMEROUSE OTHER 04 SIENNA OWNERS WITH SAME COMPLAINT CONCERNS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091149September 16, 2004
EQUIPMENT
THE DESIGN OF THE 2004 TOYOTA SIENNA DOESN'T PERMIT ADEQUATE GROUND CLEARANCE WHEN A TRAILER HITCH IS INSTALLED. THIS IS A SAFETY HAZARD AS CONNECTING ANY TRAILER TO THE HITCH WILL RESULT IN LOST OF PROPER SUSPENSION CLEARANCE AND POTENTIAL LOST OF STEERING CONTROL. TOYOTA SAYS THIS IS NOT A PROBLEM AND THEY HAVE NO SOLUTION TO INCREASE GROUND CLEARANCE WHEN THERE IS A LOAD ON THE TRAILER HITCH. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091900September 13, 2004
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
REAR DRIVER'S SIDE DOOR CAME OFF THE TRACK. AS A RESULT, DOOR DID NOT SHUT PROPERLY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091969September 13, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE MERGING ONTO ANOTHER LANE TRANSMISSION DOWN SHIFTED ON ITS OWN. CONSUMER APPLIED THE ACCELERATOR PEDAL AND VEHICLE WOULD NOT ACCELERATE. THEN, CONSUMER NOTICED THAT THE RPM GAUGE REGISTERED HIGH ON THE DASHBOARD. CONSUMER TOOK VEHICLE TO DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT TRANSMISSION FLUID WAS LEAKING FROM UNDERNEATH, AND NEEDED TO BE REPLACED. THE OTHER PROBLEM COULD NOT BE DUPLICATED BY THE MECHANIC. CONSUMER INFORMED MECHANIC THAT THIS PROBLEM RECURRED AND HAD NOT BEEN RESOLVED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090608September 8, 2004
SEAT BELTS:REAR/OTHER, CHILD SEAT, EQUIPMENT:MECHANICAL, CHILD SEAT:HARNESS RETAINER/CHEST CLIP
MID-ROW PASSENGER SIDE SEAT BELT GUIDE/COVER BROKEN JAMMING THE SEAT BELT PREVENTING IT TO RETRACT. FAILURE REPEATED THREE TO FOUR TIMES AFTER EACH SEPARATE REPAIRS. I'M CONCERN FOR MY 7-YEAR OLD DAUGHTER WHO MAY NOT BE PROPERLY RESTRAINTED AFTER SHE LEANS FORWARD AND THE SEAT BELT DOES NOT RETRACT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090557September 7, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, TIRES:TREAD/BELT
BRAKE DEGRADATION ON 2004 TOYOTA SIENNA. TOYOTA SIENNA BRAKES BEGAN TO SEVERLY DETERIORATE AT 14,000 MILES. PADS WORN BEYOND SAFE USE AND ROTORS GLAZED AND WARPED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090308September 2, 2004
ENGINE AND ENGINE COOLING
WHILE AT A STOP VEHICLE HESITATED BEFORE ACCELERATING. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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