Toyota Sienna Complaints (2002)

181 consumer complaints on file.

#10020734May 30, 2003
FUEL SYSTEM, GASOLINE
TOYOTA SIENNA SLUDGE & FUEL SYSTEM FAILURE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021772May 28, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
VEHICLE WAS BLOWING WHITE SMOKE OUT, AND WHEN YOU REMOVED THE OIL REFILL CAP THERE WAS A GEL TYPE SUBSTANCE ON IT, THE MECHANIC CALLED IT OIL GEL. TOYOTA KNEW ABOUT THIS AND TOLD CONSUMER THAT THEY ARE NOT MAINTAINING THEIR AUTO, BUT WITH HER VEHICLE THIS IS NOT TRUE. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10019908May 15, 2003
SERVICE BRAKES, HYDRAULIC
THE REAR BRAKES SQUEAKED EXCESSIVELY WHEN BRAKING. THE DEALER ADVISED THAT THE PROBLEM WAS CAUSED BY THE FEDERAL GOVERNMENT'S CHANGE IN THE WAY MANUFACTURERS MAKE BRAKE SHOES AND WERE UNABLE TO REMEDY THE PROBLEM. THE CONSUMER IS VERY CONCERNED ABOUT THE EFFECTIVENESS OF THE BRAKES. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10014910April 15, 2003
ENGINE AND ENGINE COOLING:ENGINE
TOYOTA SIENNA ENGINE FIRE. THE CONSUMER INQUIRED WHEN THE RESULTS OF THE FIRE INVESTIGATION WOULD BE PUBLISHED. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10012434March 25, 2003
SERVICE BRAKES, HYDRAULIC
THE BRAKES FAILED, WHICH CAUSED CONSUMER TO LOSE CONTROL OF THE VEHICLE, WHICH RESULTED IN AN ACCIDENT. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10009680March 3, 2003
ENGINE AND ENGINE COOLING:ENGINE
THE ENGINE LOCKED UP.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10008298March 1, 2003
STRUCTURE:BODY:DOOR
AUTOMATIC DOOR OPENS, BUT WILL NOT CLOSE. OWNERS MANUAL RESCUE INFORMATION DOES NOT WORK. THREE MAJOR AND SEVERAL MINOR FAILURES. DOOR OPENED WHILE ON VACATION AND WAS NOT CLOSED UNTIL WE COULD GET AWAY FROM THE BEACH. TODAY OPENED DOOR IN RAIN STORM AND IT WOULD NOT CLOSE. HAVE TAKEN IT IN UNDER WARRANTY REPAIR WAS LUBRICANT. TODAY TOOK IT IN AND THEY WANT 70.00 DOLLARS TO DIAGNOSE THE PROBLEM PLUS REPAIR. THEY CLOSED IT AGAIN WITH MASSIVE LUBRICATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10000410December 28, 2002
ENGINE AND ENGINE COOLING:ENGINE
I OWN A 2002 TOYOTA SIENNA. THE VEHICLE WAS PURCHASED NEW FROM MAGIC TOYOTA IN EDMONDS WA. THE VAN HAS 20000 MILES ON IT AND IS NOW IN NEED OF A NEW ENGINE. I HAVE HAD IT SERVICED BUT APPARENTLY THE TOYOTA ENGINES HAVE AN OIL SLUDGE BUILD UP PROBLEM WHICH DESTROYS THE ENGINE IF IT OCCURS. TOYOTA IS UNCERTAIN AT THIS JUNCTURE IF THEY ARE GOING TO REPAIR THE ENGINE WHICH IS STILL UNDER WARRANTY. I HAD IT SERVICED ON 11/20/02 AT MAGIC TOYOTA. FOUR WEEKS LATER THE ENGINE IS DEAD LINED WITH BLUE SMOKE, POOR COMPRESSION, AND A KNOCK. I HAVE RECENTLY READ THAT TOYOTA ENGINES FROM 2000 ON WERE HAVING THIS PROBLEM. I AM ALSO UNDERSTANDING THAT THE STATE OF IDAHO AND POSSIBLY CALIFORNIA ARE FORMULATING A CLASS ACTION LAWSUIT ON THIS ISSUE. TOYOTA IS CLAIMING THAT IT IS AN OWNER MAINTENANCE ISSUE NOT A DEFECT. I REQUEST TO FILE AN OFFICIAL COMPLAINT AGAINST TOYOTA IN REFERENCE TO THIS ENGINE DEFECT. THEY ARE NOT STANDING GOOD FOR IT. AN ENGINE WITH 20,000 MILES ON IT SHOULD NOT BE DEAD LINED. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8023184November 22, 2002
SEAT BELTS:FRONT:RETRACTOR
MIDDLE TO REAR SEAT W/FAILURE; THE SEAT BELTS LOCK-UP UPON MOVEMENT WHERE THE SHOULDER PORTION GETS TIGHTER WITH THE SLIGHTEST MOVEMENT. IN ORDER TO MAINTAIN USAGE OF THE SHOULDER BELT, THE OCCUPANT(S) MUST REMOVE THE SEAT BELT AND REFASTEN. PLEASE DESCRIBE DETAILS. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#767439September 20, 2002
AIR BAGS:FRONTAL
NO SUMNMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#8018984September 18, 2002
STRUCTURE:BODY
WHILE DRIVING 45MPH SUNVISOR MOVED TO SIDE WINDOW, SUNVISOR DANGLES OVER CONSUMER'S HEAD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765743August 16, 2002
TIRES
I REPORTED THE INCIDENT TO TOYOTA AND GOT FILE#200208160275 AND TO DUNLOP AND GOT REPORT#568588, NONE OF THE TWO SEEM TO REALLY CARE ABOUT THE PROBLEM, TOYOTA MENTIONED IT WAS A DUNLOP PROBLEM AND THAT TOYOTA DOES NOT WARRANTY THE TIRES, DUNLOP MENTIONS THAT I HAVE TO TAKE THE TIRE TO A DUNLOP DEALER AND THEY WILL ONLY REPLACE THE TIRE BLOWN BUT NOT THE ONE AT THE OTHER SIDE OF THE CAR. WE FEEL REALLY UNSAFE WITH THESE TIRES AS THERE WAS NO VISIBLE CASUE TO THE PROBLEM EXCEPT FOR THE HEAT AND THE SPEED, WE ALMOST LOST CONTROL OF THE CAR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8016054August 12, 2002
SUSPENSION:FRONT
WHILE TRAVELING ON HIGHWAY VEHICLE VEERS TO LEFT. DEALERSHIP IS AWARE OF PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#566772July 26, 2002
STEERING:RACK AND PINION
THE CONSUMER STATED THAT THE POWER STEERING RACK WAS DEFECTIVE. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#762428May 29, 2002
STRUCTURE:BODY:DOOR
POWER SLIDING DOOR WILL NOT CLOSE. WHEN PUSHED BY HAND, THE SAFETY MECHANISM ENGAGES AND RE-OPENS THE DOOR. I HAVE DISENGAGED POWER TO DOOR USING DASHBOARD SWITCH. WILL BRING IN FOR REPAIR LATER THIS WEEK.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8008181April 22, 2002
AIR BAGS
ANOTHER VEHICLE HIT CONSUMER'S VEHICLE AT 70 MPH IN REAR, CONSUMER RAN HEAD ON INTO THE GUARDRAIL, VEHICLE WAS TOTALED, NONE OF THE AIR BAGS DEPLOYED. CONTACTED DEALER. CONSUMER STATES THAT THE VEHICLE ALSO HAS SIDE AIRBAGS. *AK *TT
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10006509April 16, 2002
STRUCTURE:BODY:DOOR
POWER DOORS CAN NOT BE STOPPED BY A CHILD. REQUIRES CONSIDERABLE FORCE TO REVERSE DIRECTION. DEALER TOLD ME THEY WILL INFORM TOYOTA. NO FURTHER INFO. THERE WAS NO CRASH. *JB **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT OVER TO ARTEMIS**760751 ***DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS***760751
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755152December 1, 2001
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#753968November 1, 2001
TIRES
TIRE BURST AT LESS THAN 30MPH. 3+ INCH RIP THROUGH EXTERIOR SIDEWALL ALONG RADIAL LINE OF TIRE. NO IMPACTS OR OTHER ADVERSE INITIATING EVENTS. NO SIGNS OF OTHER PUNCTURE. MY WIFE WAS ACCELERATING FROM A STOP LIGHT. WE ARE IN THE DC AREA AND STILL HAVE THE TIRE (AT THE MOMENT) FOR EXAMINATION. THIS IS A BRAND NEW TIRE WITH ABOUT 1000 MILES ON IT. *AK (TIRESIZE: P215/65R15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#896902September 26, 2001
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
CONSUMER WAS TRAVELING ABOUT 40MPH ON HIGHWAY COMMING FROM DEALERSHIP WITH A BRAND NEW VEHICLE. SMOKE WAS COMMING FROM ENGINE DEPARTMENT. THEN, THE FIAMES STARTED COMING FROM HOOD. VEHICLE BURNED DOWN TO THE GROUND AND WAS TOTALED. THERE WERE NO INJURIES. DEALERSHIP WAS AWARE OF PROBLERM.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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