Toyota Sienna Complaints (2000)

363 consumer complaints on file.

#10076017November 22, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
WHILE SHIFTING GEARS THE GEAR SHIFTER BECAME LOOSE AND BROKE. THIS CAUSED THE VEHICLE TO STALL. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION, AND THE MECHANIC DETERMINED THAT THE GEAR SHIFTER NEEDED TO BE REPLACED. *AK THE GEAR SHIFTER BROKE WHEN PLACED IN PARK. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096534October 27, 2004
ENGINE AND ENGINE COOLING
2000 TOYOTA SIENNA'S ENGINE WAS REBUILT LAST FEBRUARY/MARCH 2004 DUE TO ENGINE OIL GEL. HAD AN OIL CHANGE AT TOYOTA DEALERSHIP LAST JUNE. HAD 82,500 MAINTENANCE DONE AT ANOTHER TOYOTA DEALERSHIP DURING THE FIRST WEEK OF SEPTEMBER. IT CAUGHT FIRE. DROPLETS OF FIRE SEEN FALLING UNDERNEATH THE ENGINE. NEIGHBOR TRIED TO EXTINGUISH THE FIRE BUT TO NO AVAIL. CALLED 911 AND THEY EXTINGUISHED THE FIRE.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10093170September 27, 2004
SERVICE BRAKES, AIR:ANTILOCK, SERVICE BRAKES, AIR:DRUM:SHOES/LININGS
I PURCHASED A TOYOTA SIENNA NEW IN 4/2000. WITHIN A FEW MONTHS THE BRAKES BEGAN TO SQUEAK EVERY TIME I BRAKED. THE LOCAL DEALERSHIP HAS TOLD ME COUNTLESS SIENNA'S FROM 1998-2003 HAVE EXPERIENCED THIS. TOYOTA TRIED A FIX THAT WORKED 8 MONTHS. IT IS A SHAME THAT YOU PAY $30,000 FOR A VEHICLE AND THE CO. WILL NOT STAND BEHIND IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091017September 14, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
I BACKED DOWN THE DRIVEWAY. THERE WAS A TRASH CAN IN THE WAY AT THE BOTTOM OF THE DRIVEWAY, SO I PUT THE CAR IN PARK AND HOPPED OUT TO MOVE THE CAN. I TURNED TO GET BACK IN THE CAR AND FOUND IT MOVING FORWARD UP THE DRIVEWAY. I CHASED THE CAR UP THE DRIVEWAY. IT RAN OVER A JOGGERBUGGY AND STRUCK A RETAINING WALL BEFORE I WAS ABLE TO GET INTO IT AND STOP IT.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10091984September 13, 2004
TIRES:SIDEWALL
WHILE DRIVING CONSUMER HEARD A NOISE COMING FROM THE REAR. CONSUMER PULLED OVER, AND NOTICED THAT THE PASSENGER'S SIDE TIRE SIDEWALL SEPARATED FROM THE WHEEL. CONSUMER WAS ABLE TO CHANGE THE TIRE. FEDERAL, SUPER STEEL, P215/65R15, DOT UXKW0303.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083828September 8, 2004
SUSPENSION:FRONT:CONTROL ARM
WHILE DRIVING OVER UNEVEN PAVEMENT CONSUMER HEARD A KNOCK NOISE COMING FROM FRONT END OF VEHICLE. TECHNICIAN SERVICED VEHICLE, AND DETERMINED THAT CONTROL ARM BUSHING NEEDED TO BE REPLACED.*AK *TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088553August 25, 2004
SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE
PURCHASED TOYOTA CERTIFIED USED IN 2000. ABS PUMP FAILED WITHIN ONE MONTH. NOT PART OF POWER TRAIN, NOT COVERED UNDER WARRANTY. THIS IS A SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082468July 22, 2004
ENGINE AND ENGINE COOLING:ENGINE
2000 TOYOTA SIENNA EXPERIENCED SERIOUS SLUDGING PROBLEM AND HAD "SLUDGE/GEL REPAIR" DONE BY TOYOTA AT 58K MILES. SERVICE DATES: OCT 14 AND 15, 2002. ON JULY 18, 2004, THE SIENNA (WITH 81K MILES) BROKE DOWN DURING A VACATION TRIP. DIAGNOSIS: RESIDUAL ENGINE DAMAGE FROM SLUDGE PROBLEM AND INADEQUATE REPAIR LED TO FAILURE OF A THRUST WASHER/BEARING THAT CAUSED EXTENSIVE DAMAGE TO THE ENGINE FROM METAL FRAGMENTS THAT SPREAD THROUGHOUT THE ENGINE. ESTIMATED REPAIR COST: $7,300. I AM CURRENTLY TRYING TO GET TOYOTA TO REPAIR THE ENGINE AT THEIR COST AND TO COVER ALL OF MY RELATED COSTS DUE TO THE FAILURE (E.G. HOTEL COSTS, RENTAL CAR). *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082183July 19, 2004
ENGINE AND ENGINE COOLING
WHILE DRIVING BETWEEN 60 TO 65 MPH, THE VEHICLE INTERMITTENTLY STALLED OUT WITHOUT ANY WARNING, WHICH CAUSED LOSS OF STEERING, AND BRAKES. THIS INCIDENT HAPPENED THREE TIMES ON THE SAME DAY WHILE DRIVING LONG HOURS. VEHICLE WAS TAKEN TO TWO DIFFERENT DEALERSHIPS, AND THEY COULDN'T FIND ANYTHING WRONG WITH THE VEHICLE. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081342July 19, 2004
ENGINE AND ENGINE COOLING:ENGINE
TOYOTA SIENNA LS, YEAR 2000, APPROX 73000 MILES. ALWAYS SERVICED BY TOYOTA, ELECTRICAL SYSTEM / ENGINE NOT MODIFIED OR ALTERED. DROVE LAST FRIDAY MORNING (JULY 16, 2004) FROM NC TO THE DC AREA. JUST BEFORE DC, CAR COMPLETELY STALLED 3 TIMES ON I-95, AT INTERSTATE SPEED, APPROX 15 TO 20 MINUTES APART. EACH TIME, THE ABS AND LOW TIRE PRESSURE DASHBOARD LIGHT CAME ON. CLOCK FLASHED. NO CHECK ENGINE LIGHT CAME ON. THE CAR RECOVERED WITHIN 2 TO 3 SECONDS WHILE MOVING, BUT LOST SPEED, AS THE ENGINE WAS NOT RUNNING. RADIO WAS NOT TURNED ON, NOT SURE IF IT WOULD HAVE LOST POWER ALSO. COULD DUPLICATE ONE STALL BY TURNING THE HEADLIGHTS ON WHILE MOVING. AGAIN, ENGINE STALLED FOR 2 TO 3 SECONDS, ABS AND LOW TIRE PRESSURE DASHBOARD LIGHT CAME ON. I'M NOT TOTALLY SURE, BUT I THINK THAT THE RPM AND THE ODOMETER NEEDLE WENT BACK TO 0 DURING THE ENGINE STALLS. BUT AGAIN, I'M NOT 100% SURE ON THE ODOMETER NEEDLE GOING TO "0" , AS IT ALL HAPPENED FAIRLY FAST. REPAIR ATTEMPTS: DROVE TO THE NEAREST TOYOTA DEALER IN DC ON THE SAME DAY, CAR STALLED AGAIN AS WE DROVE INTO THE DEALER SHIP AND CAME TO A COMPLETE STAND STILL. (TOYOTA OF STAFFORD, TEL: 1-540-720-4700, REPAIR TICKET 16153) THEY TEST DROVE CAR FOR 2 X 20 MINS, FOUND NO PROBLEM, COMPUTER DID NOT LOG ANY ERROR CODES WHAT SO EVER ACCORDING TO DEALER. DROVE BACK TO NC, WENT TO TOYOTA DEALER IN DURHAM, NC TODAY (JULY 19). DEALER TOLD ME THAT THERE IS NOTHING THEY CAN DO, UNLESS THE CAR IS STALLING RIGHT NOW AND TOLD US TO RETURN ONCE THE "CHECK ENGINE" LIGHT IS ON. IT IS VERY DISAPPOINTING FOR ME THAT THE DEALERS CAN NOT LOCATE THIS PROBLEM AND THAT THERE IS APPARENTLY NO PROCEDURE FROM TOYOTA FOR FINDING CRITICAL PROBLEMS THAT DO NOT SHOW UP IN THE COMPUTER LOG. IT IS CERTAINLY NO FUN TO HAVE AN ENGINE STALLING ON I-95, WHILE THE 18 WHEELERS CATCH UP WITH YOU. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081951July 14, 2004
AIR BAGS:FRONTAL
DURING A 45 MPH FRONTAL COLLISION FRONT AIR BAGS DID NOT DEPLOY. THE DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10081956July 14, 2004
SEATS:FRONT ASSEMBLY:POWER ADJUST
WHEN ATTEMPTING TO DECLINE THE SECOND ROW RIGHT PASSENGER SEAT CONSUMER NOTICED THAT THE LEVER DETACHED FROM THE SEAT.THIS CAUSED THE SEAT NOT TO ADJUST. CONSUMER MADE CONTACT WITH THE DEALER ABOUT THIS ISSUE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081587July 8, 2004
AIR BAGS:FRONTAL
WHILE DRIVING 12 MPH CONSUMER LOST CONTROL OF THE VEHICLE AND IT CRASHED INTO A POLE. UPON IMPACT, BOTH FRONTAL AIR BAGS FAILED TO DEPLOY. DRIVER SUSTAINED MAJOR INJURIES, BUT WAS NOT TRANSPORTED TO THE HOSPITAL. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10079151July 1, 2004
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
DRIVER SIDE WINDOW BEGAN TO OPERATE INTERMITTENTLY, WOULD GO DOWN, BUT NOT UP UNTIL SEVERAL MINUTES WENT BY. FINALLY, THE WINDOW WOULD NOT OPERATE AT ALL, RESULTING IN A REPAIR COST OF $418. APPARENTLY, THIS IS A WIDESPREAD PROBLEM WHICH TOYOTA REFUSES TO DO ANYTHING ABOUT. IT APPEARS THAT THE WINDOW MOTORS USED ARE DEFECTIVE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073589May 13, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
WHILE PRESSING THE BUTTON TO OPEN THE SLIDING DOOR IT FAILED TO OPEN. CONSUMER TRIED NUMEROUS TIMES, BUT THIS CAUSED THE BUTTON TO STICK. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC REPLACED THE BUTTON DUE TO WORN OUT WIRES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073503May 11, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
POWER SLIDING DOOR WILL NOT ENGAGE. WHEN USING THE LOCK OUT BUTTON IT IS STILL DIFFICULT TO OPEN AND CLOSE THE DOOR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064071March 29, 2004
TIRES:TREAD/BELT
THE BELTS ON ALL FOUR OF MY BRIDGESTONE BLIZZAK SNOW TIRES SEPARATED AND MOVED WITHIN THE TIRES CREATING EXTREMELY ROUGH AND DANGEROUS RIDE. THE OCCURENCE DEVELOPED FROM AN EVEN, SMOOTH RIDE TO SLIGHT WHEEL SHIMMY TO EXTREME BUMPY AND WOBBLY RIDE - ALL WITHIN ONE HUNDRED MILES OF HIGHWAY DRIVING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063713March 23, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
OUR KEYS WOULD NOT WORK TO START OUR VAN, WE WERE STRANDED FOR 45 MINUTES WITH OUR 3 CHILDREN. DEALERSHIP SAYS BROKEN TUMBLER, $250 TO REPLACE NOT COVERED BY WARRANTY. WE REPORTED SAME PROBLEM 5-6 MONTHS AGO DEALERSHIP MADE NEW KEY WHICH WORKED BRIEFLY. OBVIOUSLY A MAJOR DEFECT, VERY DISSAPPOINTED IN TOYOTA.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063581March 22, 2004
STEERING:LINKAGES:TIE ROD ASSEMBLY
WHILE DRIVING AT 20 MPH RIGHT TIE ROD END SEPARATED AT THE BALL JOINT. THIS RESULTED IN LOST OF STEERING. WHEN THIS OCCURRED CONSUMER WAS ABLE TO CONTROL VEHICLE AND BRING IT TO A COMPLETE STOP. VEHICLE WAS TOWED TO A MECHANIC. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10059959February 27, 2004
ENGINE AND ENGINE COOLING:ENGINE
2001 TOYOTA SIENNA HAD SLUDGE PROBLEM. TOYOTA FIXED BUT STILL CALLS THIS AN OWNER ISSUE!?? HAVE SEEN COMPLAINTS THAT THESE ENGINES HAVE STILL FAILED A COUPLE THOUSAND MILES AFTER FIX. TOYOTA ORIGINALLY INSISTED PEOPLE BUY NEW ENGINES BUT ONLY CLEANS THEM NOW. WHAT ABOUT THEIR MODIFYING THIS ENGINE STARTING IN JULY 2001? NO PROBLEMS WITH THOSE ENGINES. THIS V6 IS IN 9 MODELS OVER 6 YEARS AND SOMEHOW IT'S THE OWNERS? THEY REPLACED MY VALVE COVERS STATING THE PCV SYSTEM IS INETGRATED INTO THE VALVE COVERS. THEY GET CLOGGED AND CAN'T BE CLEANED. WILL IT TAKE AN ENGINE SEIZING UP DUE TO ENGINE FAILURE AT HIGHWAY SPEEDS, AND A FATALITY TO GET TOYOTA'S ATTENTION ON THIS? I NEVER RECEIVED THEIR "LETTER" OF NOTIFICATION. I HAD OWNED IT BRAND NEW OFF THE LOT. I CAN'T AFFORD TO KEEP A TICKING FINANCIAL TIME BOMB IN MY GARAGE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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