Toyota Sienna Complaints (2012)

247 consumer complaints on file.

#10991603May 25, 2017
UNKNOWN OR OTHER
VAN HAS JUST OVER 50,000 MILES. POWER SLIDING DOOR OPENED AND STUCK OPEN NEXT TO MY 10-YEAR OLD DAUGHTER. DEALERSHIP CALLS THIS WEAR AND TEAR AND CHARGES ALMOST $1700 TO REPAIR. NOT INCLUDED IN DOOR RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10986222May 17, 2017
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS UNABLE TO CONFIRM WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985827May 15, 2017
AIR BAGS, STRUCTURE:BODY
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V006000 (AIR BAGS) AND 16V858000 (STRUCTURE); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984852May 11, 2017
AIR BAGS, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA. WHILE THE VEHICLE WAS PARKED, THE DRIVER SIDE MIDDLE SLIDING DOOR INDEPENDENTLY OPENED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V006000 (AIR BAGS) AND 16V858000 (STRUCTURE); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT HE NEEDED TO WAIT FOR THE SECOND NOTICE FOR WHEN THE PART BECAME AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980669May 10, 2017
AIR BAGS, STRUCTURE:BODY:DOOR
2012 TOYOTA SIENNA. CONSUMER WRITES IN REGARDS TO DEFECTS WITH AIRBAG DEFLATOR AND AUTOMATIC SIDE DOORS. *LD THE CONSUMER STATED A REASONABLE AMOUNT OF TIME HAS BEEN EXCEEDED FOR THE RECALL TO BE PERFORMED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983492May 4, 2017
UNKNOWN OR OTHER
G1P4302 SAFETY RECALL GOP(INTERIMG1P) MODEL YEARS TAKATA FRONT PASSENGER OPEN) VEHICLE NOT COMPLETED BECAUSE TOYOTA DEALER COULD NOT COMPLETE, HAVE TO ORDER, WILL BE IN THREE MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983496May 4, 2017
UNKNOWN OR OTHER
G1P4302 SAFETY RECALL GOP( INTERIM G1P) MODEL YEARS TAKATA FRONT PASSENGER OPEN). TOYOTA DEALER-SHIP EXPLAIN BEFORE PART COME IN WILL BE 3 MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983291May 3, 2017
AIR BAGS
TAKATA RECALL TO WHOM IT MAY CONCERN, MY TOYOTA SIENNA HAS BEEN UNDER RECALL FOR THE TAKATA AIRBAG ISSUE SINCE JANUARY. MY FAMILY IS IMPACTED AS WE ARE NOT ABLE TO USE OUR VEHICLE AS WE NEED WITH THE ADDITION OF A THIRD CHILD. MY INTERACTIONS WITH TOYOTA SINCE JANUARY HAVE BEEN VERY DISPLEASING INCLUDING THEM TELLING MY WIFE TO "GO AHEAD AND USE THE FRONT PASSENGER SEAT" SINCE THE RESEARCH AND DATA SHOW THE PROPELLANT WILL NOT DEGRADE UNTIL NEXT SUMMER. THIS WAS BLATANT DISREGARD FOR THE HEALTH AND SAFETY OF MY FAMILY SINCE WE HAD A RECALL NOTICE THAT TOLD US NOT TO USE THE FRONT PASSENGER SEAT. THE "PROJECTED" FIX FOR THIS PROBLEM IS SEPTEMBER 2017. IN MY OPINION, TOYOTA HAS NOT CORRECTED THIS ISSUE IN A TIMELY FASHION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981569May 1, 2017
AIR BAGS, STRUCTURE:BODY
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V006000 (AIR BAGS) AND 16V858000 (STRUCTURE); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND GAVE THE CONTACT CASE NUMBER: 1702280759. THE CONTACT WAS INFORMED BY THE REPRESENTATIVE THAT PARTS WOULD BE AVAILABLE IN APPROXIMATELY 3 TO 5 MONTHS. THE CONTACT HAD NOT EXPERIENCED A FAILURE VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 07/25/17*LJ *AS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981482April 30, 2017
AIR BAGS
TAKATA RECALL. OUR MINIVAN IS RECALLED. BOLD LETTERS INDICATE WE "DO NOT OPERATE THE VEHICLE WITH AN OCCUPANT IN THE FRONT PASSENGER SEAT". TOYOTA HAS NO KNOWN REMEDY DATE. WE NEED A MINIVAN TO ACCOMMODATE OUR LARGE FAMILY AND CAR SEATS. TOYOTA WILL ONLY OFFER US A TOYOTA COROLLA WHILE WE WAIT INDEFINITELY FOR OUR AIRBAG TO BE FIXED. THIS IS UNACCEPTABLE. I HAVE SPENT HOURS TALKING WITH TOYOTA. WE PURCHASED A MINIVAN BECAUSE WE NEED A MINIVAN. NOW BECAUSE OF THE TAKATA RECALL, THEY REFUSE TO PUT US IN A MINIVAN RENTAL. HOW CAN THIS POSSIBLY BE ALLOWED? OUR MINIVAN IS BASICALLY USELESS TO US FOR A PERIOD THAT COULD BE YEARS! I DON'T KNOW WHERE ELSE TO TURN FOR GUIDANCE, AS OUR CONCERNS FALL ON DEAF EARS AT TOYOTA. VERY FRUSTRATING!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981298April 28, 2017
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE:BODY:DOOR). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS UNABLE TO CONFIRM WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981008April 27, 2017
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND PROVIDED THE CONTACT WITH CASE NUMBER: 1703170483. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. UPDATED 06/23/17*LJ UPDATED 09/1/2017 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980921April 26, 2017
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE); HOWEVER, THE REMEDY FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE, BUT WAS UNABLE TO PROVIDE AN ESTIMATED TIME FRAME FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980196April 24, 2017
AIR BAGS, STRUCTURE:BODY
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V006000 (AIR BAGS) AND 16V858000 (STRUCTURE). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979730April 21, 2017
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. IN ADDITION, THE CONTACT STATED OCCASIONALLY THE DOOR WOULD NOT LATCH. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND STATED THAT THEY DID NOT HAVE A TIME OF WHEN THE PARTS WOULD BE MADE AVAILABLE. TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 07/13/17*LJ UPDATED 10/13/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979775April 21, 2017
STRUCTURE:BODY
TOYOTA SIENNA OWNERS RECEIVED A SAFETY RECALL NOTICE IN NOVEMBER 2016 FROM TOYOTA WARNING OF ISSUES WITH THE VEHICLE'S DOORS, AND HOW THEY CAN SLIDE OPEN UNINITIATED WHILE DRIVING, THUS INCREASING THE RISK OF INJURY TO A VEHICLE OCCUPANT. TODAY IS APRIL 21, 2017, AND THERE HAS BEEN NO UPDATE TO THIS ISSUE, AND NO FIX TO THE PROBLEM. THE OVERWHELMING MAJORITY OF SIENNA OWNERS DRIVE THEIR CHILDREN IN THE BACK SEATS WHERE THESE SLIDING DOORS CAN OPEN ON THEIR OWN WHILE DRIVING. WHEN ARE THEY GOING TO FIX IT? ALTERNATIVELY, THEY NEED TO GIVE US OUR MONEY BACK ON OUR VEHICLES SO WE CAN GET ONE WITHOUT THIS CONCERN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979694April 20, 2017
STRUCTURE:BODY, ELECTRICAL SYSTEM
OUR 2012 SEINNA HAS BOTH SLIDING DOORS CLOSED ONLY BY RACHET TIES DUE TO THE ISSUES WITH THE DOORS OPENING. THIS HAS BEEN HAPPENING FOR SO LONG THAT WE ARE NO LONGER ABLE TO KEEP THE DOORS LATCHED OR LOCKED. THE DOOR AJAR LIGHT AND WARNING BELLS FREQUENTLY SOUND AS WE ROUND CORNERS OR IF THERE IS A STRONG WIND. OUR CAR ALARM ALSO IS SENSITIVE TO WIND AND SOUNDS FREQUENTLY DUE TO DOORS UNABLE TO LATCH AND LOCK. WE FEAR THIS POSES A GREAT SAFETY ISSUE FOR OUR CHILDREN AND GRANDCHILDREN. CERTAINLY THE TIES ARE NOT SAFETY FEATURES KEEPING DOORS CLOSED DURING AN ACCIDENT. ANYONE ENTERING THE VAN MUST DO SO VIA THE FRONT PASSENGER/DRIVER DOORS OR THE REAR HATCH DOOR. NOW, THE SUNROOF IS STICKING OPEN. ALL PROBLEMS BEGAN WITH THE POWER DOORS. WE HAVE HAD IT IN FOR REPAIR BEFORE THE RECALL, AS WE HAVE HAD ISSUES WITH OUR DOORS SINCE SHORTLY AFTER PURCHASE. MANY MORE TIMES THAN THEY WERE SEEN FOR REPAIR. THIS NEEDS ADDRESSED IMMEDIATELY SO WE CAN SAFELY DRIVE OUR $30,000 VEHICLE THAT WE PURCHASED AND PAID FOR. THIS HAPPENS AT ALL TIMES. THE DATE GIVEN "WHEN DID THIS HAPPEN" IS THE DATE WE COULD NO LONGER CLOSE THE SECOND DOOR. WE TOOK THE VEHICLE TO TWO MECHANICS WHO DID NOT KNOW HOW TO REPLACE THE MOTORS. WE THEN TOOK THE VEHICLE TO TOYOTA IN CRITTENDEN KY. THEY GAVE US A COSTLY QUOTE TO REPLACE THE MOTORS. DUE TO OUR VACATION, THEY GOT BOTH DOORS TO LATCH...WE DID NOT MAKE IT 5 MILES TO OUR HOME BEFORE BOTH DOORS WERE OPENING ON THE ROAD. SHORTLY AFTER, THE DOORS WERE RECALLED AND WE HAVE YET TO RECEIVE REPAIRS FOR OUR VEHICLE. THIS IS VERY UNSAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10978471April 19, 2017
AIR BAGS
2012 TOYOTA SIENNA. CONSUMER WRITES IN REGARDS TO TAKATA FRONT PASSENGER AIRBAG INFLATOR SAFETY RECALL. *LD UPDATED 04/19/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10978572April 14, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10978581April 14, 2017
AIR BAGS
TAKATA RECALL-TOYOTA STILL DOES NOT HAVE THE PARTS TO REPLACE THE AIRBAG ON MY VAN. I FOUND OUT ABOUT THE RECALL IN FEBRUARY. I DIDN'T RECEIVE A RECALL NOTICE UNTIL THE END OF FEB. THE RECALL NOTICE IS DATED JAN 9
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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