Toyota Sienna Complaints (2004)

2,062 consumer complaints on file.

#10296960December 25, 2009
LATCHES/LOCKS/LINKAGES
TOYOTA SIENNA 2004. AUTOMATIC RIGHT SIDE DOOR PROGRESSIVELY GETTING HARDER AND HARDER FOR MOTOR TO CLOSE & LATCH PROPERLY. A WEEK AGO, VEHICLE WAS PARKED ON A SLIGHT DECLINE. MY CHILD OPENED DOOR, THE DOOR RECLINED 75% THEN, IN A MANUAL MODE, REVERSED AND STARTED CLOSING RAPIDLY. HAD HIS HAND OR FOOT BEEN IN THE WAY, IT WOULD HAVE CRUSHED THE LIMB. DEALER SAID, 'THIS IS A $1200 - $1700 REPAIR NOT COVERED BY TOYOTA AT THIS TIME" AND THAT A MOTOR AND CABLING, BOTH LOCATED INTERNALLY TO THE DOOR, WOULD HAVE TO BE REPLACED. I FEEL THIS IS A SAFETY ISSUE AND TOYOTA OUGHT TO BE FORCED TO REPAIR IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296815December 23, 2009
STRUCTURE:BODY:DOOR
I WISH TO COMPLAIN ABOUT THE TOYOTA SIENNA 2004 DRIVER DOOR. THERE IS A DOOR CHECK POPPING NOISE WHICH CAN LEAD TO THE DRIVER DOOR FALLING OFF. I BELIEVE THIS OUGHT TO BE RECALLED BY TOYOTA AND REPAIRED IN ALL VECHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296859December 23, 2009
EQUIPMENT:MECHANICAL, STRUCTURE:BODY:DOOR
POWER SLIDING DOOR CABLE SNAPPED ON A 2004 TOYOTA SIENNA XLE. DUE TO THIS ISSUE WE CAN NOT OPEN OR CLOSE THE DRIVER SIDE SLIDING DOOR. IN ORDER TO FIX THE PROBLEM, WE ARE TAKING TO THE DEALERSHIP AND ESTIMATED COST TO FIX IS $500.00 AND $100.00 TO IDENTIFY THE ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296137December 16, 2009
LATCHES/LOCKS/LINKAGES
WE OWN A 2004 TOYOTA SIENNA. BOTH SLIDING DOORS FAIL TO OPEN. THESE DOORS HAVE BEEN SERVICED AT LEAST ONCE PREVIOUSLY. THERE WAS NO ACCIDENT GIVING RISE TO THIS CONDITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295660December 14, 2009
STRUCTURE
MY DOOR HAS THE DOOR CHECK ISSUE TO THE POINT IT WILL NOT HARDLY CLOSE, AND TOYOTA FEELS SINCE IT WAS 5 YEARS , 3 MONTHS FROM DATE OF PURCHASE, THEY ARE NOT RESPONSIBLE FOR IT. I SUSPECT THIS WAS PRESENT AND ALL AFFECTED TOYOTAS SHOULD BE RECALLED TO FIX BOTH THIS DRIVER DOOR, BUT THE PASSENGER DOOR AS WELL. MAKE : TOYOTA MODEL : SIENNA YEAR : 2004 MANUFACTURER : TOYOTA MOTOR CORPORATION SERVICE BULLETIN NUMBER : 07017 DATE OF BULLETIN : OCT 23, 2007 NHTSA ITEM NUMBER : 10023697 COMPONENT : STRUCTURE:BODY:DOOR SUMMARY : CUSTOMER SUPPORT PROGRAM - WARRANTY COVERAGE EXTENSION FOR THE FRONT DOOR CHECK ON CERTAIN 2004-2007 MY SIENNA VEHICLES. *NJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295435December 12, 2009
STEERING
STEERING WHEEL ON TOYOTA SIENNA 2004 MAKING NOISE AND STIFF WHEN TURNING LEFT OR RIGHT. OCCURS WHEN TEMPERATURE DROPS BELOW 40 DEGREES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295166December 9, 2009
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES
I HAVE A 2004 TOYOTA SIENNA WITH ELECTRIC SLIDING SIDE DOORS. THE PASSENGER SIDE SLIDING DOOR LOCKED OPEN TODAY AND WOULD NOT MOVE. MY WIFE WAS TAKING CHILDREN TO SCHOOL. IT WAS VERY COLD. I TOOK THE VAN TO THE TOYOTA DEALER AND THEY SAID IT WOULD BE NEAR $2000 TO REPAIR IT. THEY HAD TO CUT THE DOOR CABLE SO WE COULD OPERATE IT MANUALLY. THIS IS UNACCEPTABLE. I OWN TWO TOYOTA'S AND WAS PLANNING TO BUY MORE. THEY NEED TO RECALL THIS ISSUE AS I HAVE READ MANY SIMILAR STORIES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294775December 7, 2009
VEHICLE SPEED CONTROL
FAILURE OF THE ADAPTIVE CRUISE CONTROL MODULE ON A 2004 TOYOTA SIENNA XLE LIMITED. THE ADAPTIVE CRUISE CONTROL MODULE, LOCATED UNDER THE FRONT BUMPER ON THE PASSENGER SIDE, FAILS COMPLETELY AND CONTINUOUSLY RESULTING IN COMPLETE FAILURE OF THE CRUISE CONTROL SYSTEM. THE MODULE IS NOT SEALED PROPERLY THEREBY ALLOWING MOISTURE INSIDE RESULTING IN CORROSION AND FAILURE OF THE PART. WHEN ACTUATED, THE PART IS DESIGNED TO AUTOMATICALLY SLOW THE VEHICLE WHILE APPROACHING SLOWER TRAFFIC FROM BEHIND. FAILURE OF THIS PART WHILE DRIVING COULD RESULT IN AN ACCIDENT IF THE MODULE DOES NOT AUTOMATICALLY SLOW THE VEHICLE PROPERLY. THE VEHICLE IN QUESTION HAS ONLY 85,000 MILES ON IT. THE VEHICLE HAS 88,000 MILES ON IT KNOW. THE VEHICLE WAS TAKEN TO KELSO TOYOTA IN APPLETON, WI WHERE I WAS TOLD THAT THE UNIT NEED TO BE REPLACED. I DISASSEMBLED THE UNIT AND FOUND THE CORROSION. I BELIEVE THE DEAL WOULD SIMPLY REPLACE THE UNIT WITH NEW AND THEN DISCARD THE OLD UNIT NOT KNOWING WHY IT FAILED. I BELIEVE THE WRONG ORING MATERIAL WAS USED. I BELIEVE IN COLD WEATHER THE ORING SHRINKS ALLOWING WATER INTO THE MODULES CABINET RESULTING IN THE FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294847December 7, 2009
STRUCTURE:BODY:DOOR
I HAVE A 2004 SIENNA XLE IN WHICH THE CABLE ON THE DRIVER'S SIDE SLIDING DOOR SNAPPED. THIS IS THE 4TH DOOR TO HAVE SAFETY ISSUES. THE CABLE HAS SNAPPED AND IS HANGING FROM THE BACK REAR WINDOW. IT'S FRAYED AND RUSTY! THE DOOR NOW WILL NOT OPEN.....VERY SCARY IN THE CASE OF HAVING TO EXIT THE VEHICLE QUICKLY!!WHEN I PURCHASED A TOYOTA (AT A PREMIUM COST , I BELIEVED THAT I WAS PAYING FOR QUALITY!). THIS VEHICLE'S DOOR ISSUES ARE A TIME BOMB! I HAVE READ ENOUGH TO KNOW THAT THIS IS A COMMON PROBLEM AMONG SIENNA OWNERS YET THERE IS NO RECALL! UNBELIEVABLE! SHAME ON TOYOTA FOR NOT STANDING BY THEIR "QUALITY" PRODUCT! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294640December 6, 2009
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
SLIDING SIDE DOORS FREEZE SHUT AND CAN NOT BE OPENED WHEN TEMPERATURE DROPS BELOW FREEZING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294661December 6, 2009
STRUCTURE, LATCHES/LOCKS/LINKAGES
DRIVER SIDE SLIDING DOOR WILL NOT STAY LOCKED AND LATCHED. THE FASTENERS THAT HOLD THE LOCKING MECHANISM PLACE PULLED THROUGH THE DOOR SHEET METAL. DEALER STATES IT CANNOT BE FIXED AND A NEW DOOR WOULD BE NEEDED AT $3500. DOOR CAN OPEN AT ANY TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294660December 6, 2009
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES
AUTOMATIC SLIDING PASSENGER SIDE DOOR CABLE BROKE. DOOR WILL NOT OPEN OR CLOSE. OCCUPANTS ARE TRAPPED IN VEHICLE. MUST CLIMB OVER FRONT SEAT OR OUT DRIVERS SIDE SLIDING DOOR (WHICH ALSO BROKE) TO EGRESS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294614December 5, 2009
STEERING
STEERING PROBLEM ON 2004 TOYOTA SIENNA. STEERING WILL JERK AS THE WHEEL IS TURNED - REQUIRES EXTRA EFFORT TO TURN THE WHEEL AND THEN WILL JERK THROUGH THAT DIRECTION. IT THEN HAS TENDENCY TO STICK, SO VEHICLE CONTINUES TURNING WHEN STEERING WHEEL GRASP IS RELAXED. OPERATOR NEEDS TO QUICKLY RESPOND TO AVOID LOSS OF CONTROL. PROBLEM IS MOST PRONOUNCED WHEN VEHICLE IS COLD BUT STILL NOTICEABLE AFTER IT HAS WARMED UP. THE PROBLEM CAME ON SUDDENLY ABOUT ONE WEEK AGO. VEHICLE HAS ~82,000MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294613December 5, 2009
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES
1. POWER SLIDING DOOR WORKED. 2. WENT TO OPERATE POWER DOOR, LOUD SOUND OF PLASTIC BREAKING, DOOR WOULD NOT OPEN OR CLOSE COMPLETELY. 3. AT HOME SAW THAT CABLE TO OPERATE POWER SLIDING DOOR HAD SNAPPED. CALLED DEALER SAID THEY WOULDN'T DO ANYTHING, OUT OF WARRANTY. CALLED TOYOTA SAID ISOLATED CASE SORRY CAN'T DO ANYTHING. CUT CABLE SO I WAS ABLE OPERATE DOOR MANUALLY. APPROX. 1 YEAR LATER CABLE ON OTHER DOOR SNAPPED. SAME PROCESS, SAME RESPONSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294477December 4, 2009
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
SLIDING PASSENGER DOOR PRONE TO FREEZING AND SQUEAKING IN COLD WEATHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294258December 2, 2009
STRUCTURE:BODY:DOOR
TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE THE CONTACT WAS ATTEMPTING TO CLOSE THE PASSENGER SIDE SLIDING DOOR SHE NOTICED THAT THE DOOR WAS STUCK IN THE OPEN POSITION. SHE WAS UNABLE TO OPEN OR CLOSE THE DOOR NORMALLY. A TOYOTA DEALER INFORMED THE CONTACT TO TAKE THE VEHICLE TO A LOCAL BODY SHOP. THERE WERE NO PRIOR WARNINGS. NO REPAIRS HAVE BEEN MADE TO THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 140,000. UPDATED 2/22/10 *CN THE REAR PASSENGER POWER SLDIND DOOR BECAME STUCK IN THE OPEN POSITION DUE TO A RUSTED AND FRAYED CORD. THE DEALER STATED THEY COULD NOT FIX IT, BECAUSE IT WAS A BODY SHOP ISSUE. UPDATED 06/18/10.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10293966November 30, 2009
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
UNDER NORMAL OPERATING CONDITIONS, 2004 TOYOTA SIENNA XLE LIMITED WITH HID HEADLIGHTS, HAD PREMATURE HEADLIGHT FAILURE. MECHANIC DIAGNOSED THE PROBLEM AS A FAULTY TRANSFORMER AND REPLACED IT UNDER WARRANTY. WITHIN A FEW WEEKS, THE OTHER SIDE TRANSFORMER FAILED. MECHANIC REPLACED THAT TRANSFORMER. WITHIN A FEW DAYS, THAT TRANSFORMER FAILED TOO. ISSUE CURRENTLY UNDER INVESTIGATION WITH TOYOTA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10293985November 30, 2009
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES
TOYOTA SIENNA LE 2004 PASSENGER SIDE POWER SLIDING DOOR DOES NOT WORK AS INTENDED. IT CAN ONLY BE OPERATED FROM THE OUTSIDE BY PULLING THE HANDLE AND GETTING THE DOOR STARTED. NONE OF THE REMOTE BUTTONS WILL CAUSE THE DOOR TO OPEN. THE DOOR CAN NOT BE OPENED FROM THE INSIDE OF THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10293994November 30, 2009
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE DRIVING 50 MPH SHE HEARD AN EXTREMELY LOUD NOISE COMING FROM THE ROOF OF THE VEHICLE. SHE PULLED OVER AND DISCOVERED THE NOISE SHE HAD HEARD WAS THE SUNROOF WHICH HAD VIOLENTLY EXPLODED. A TEMPORARY REPAIR WAS MADE TO THE VEHICLE. THE VEHICLE WAS IN THE PROCESS OF BEING TAKEN TO AN AUTHORIZED DEALER FOR REPAIR. THE FAILURE MILEAGE WAS 124,949. THE CURRENT MILEAGE WAS 125,249. UPDATED 01/25/10 *BF THE REPAIRS WERE PAID FOR THROUGH THE CONSUMERS INSURANCE COMPANY. THE REPAIR TECHNICIAN NOTED THAT THERE WAS NO EVIDENCE OF ANY FOREIGN OBJECT HAVING IMPACTED THE GLASS. NO FURTHER PROBLEMS SINCE THE REPAIR. UPDATED 01/26/10.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294004November 30, 2009
VEHICLE SPEED CONTROL
TOYOTA SIENNA LE 2004 SUDDENLY ACCELERATED WHILE BRAKE PEDAL WAS PRESSED ON A PARKING. CAR CRASHED INTO THE WALL BECAUSE IT WAS ONLY A FEW FEET IN FRONT OF THE VEHICLE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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