Toyota Sienna Complaints (2004)

2,062 consumer complaints on file.

#10317831March 8, 2010
STEERING
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. HE STATED THAT WHILE DRIVING AT VARIOUS SPEEDS THE STEERING WHEEL IS VERY HARD TO TURN AND STAY IN ONE POSITION . HE STATED THAT HIS VEHICLE WAS FINE UNTIL IT SNOWED AND THE SALT ON THE ROADS MADE THE STEERING INTERMIATE SHAFT CORRODE. THE DEALER WAS CONTACTED AND THEY STATED THAT THERE WAS NO RECALL AND THAT THEY WILL REPAIR THE VEHICLE AT THE OWNER'S EXPENSE. THERE HAD BEEN NO REPAIRS DONE TO THE VEHICLE AT THE TIME OF THE COMPLAINT . THE FAILURE MILEAGE WAS 81000 AND CURRENT MILEAGE WAS 82000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10317851March 8, 2010
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
WE PURCHASED THE NEW 2004 TOYOTA SIENNA ON OR ABOUT AUGUST OF 2004. IN ABOUT LATE SEPTEMBER OF 2009 I NOTICED A POPPING SOUND COMING FROM THE DRIVER'S DOOR WHEN OPENING AND CLOSING IT. IT BECAME PROGRESSIVELY WORSE IN THE FOLLOWING WEEKS. I CHECKED ON-LINE AND DISCOVERED IT TO BE A COMMON PROBLEM WITH OTHER 2004, 05, 06, 07 AND 08 SIENNAS. I HAD A 5 YEAR EXTENDED WARRANTY AND CALLED THE TOYOTA CUSTOMER SERVICE HERE IN HAWAII AND WAS TOLD THAT THE WARRANTY HAD EXPIRED SO THEY WERE NOT GOING TO DO ANYTHING. I ASKED IF TOYOTA FACTORY WELDS WERE ONLY GOOD FOR THE LIFE OF THE WARRANTY AND WAS NOT GIVEN AN ANSWER. I LATER DISCOVERED THAT A TECHNICAL SERVICE BULLETIN TSBNV003-07 WAS ISSUED BY TOYOTA BUT NOT A RECALL. THEY CLAIM THAT A NOTICE ABOUT THE PROBLEM WAS MAILED TO THE OWNERS BUT WE HAVE NEVER RECEIVED IT AND HAVE BEEN LIVING AT THE SAME ADDRESS FOR 18 YEARS. THE BROKEN PART IS AN ENGINEERING FLAW WITH THE DESIGN OF THE PLATE WELDED TO THE DOOR THAT CAUSES THE DOOR STRAP WELDS TO BREAK LOOSE IF THE BROKEN PART IS NOT REPLACED OR REPAIRED THE DOOR WILL SWING FREELY OPEN TO IT'S EXTREME AND CLOSE SUDDENLY WITHOUT RESTRICTION WHEN OPENING OR CLOSING THE DOOR. REPAIRS TYPICALLY COST AROUND $2,000.00 OUTSIDE OF WARRANTY WITH THE REPLACEMENT OF THE DRIVERS SIDE DOOR. RE-WELDING THE FAILURE POINTS IS NOT RECOMMENDED AS THEY ARE PRONE TO FAIL AGAIN SOONER THAN REPLACING THE DOOR. THIS FAILURE ALSO OCCURS ON THE PASSENGER DOOR. DUE TO THE COST OF THE REPAIR I HAVE MADE MY OWN MODIFICATIONS BY INSTALLING 3 NUTS AND BOLTS THROUGH THE DOOR INTO THE BROKEN PART, BUT HAVE NOTICED THAT THE PART HAS ABOUT A ONE INCH CRACKED DUE TO THE ORIGINAL POPPING OF THE WELDS. I HAVE YET TO HAVE THE CRACK WELDED, IF POSSIBLE. ALSO SEE THE FOLLOWING SITE FOR A BETTER DESCRIPTION AND UNDERSTANDING OF THIS AND OTHER SIMILAR PROBLEMS: HTTP://SITES.GOOGLE.COM/SITE/TOYOTASIENNADEFECTS/. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10317397March 6, 2010
STRUCTURE:BODY:DOOR
AUTOMATIC SLIDING PASSENGER DOOR CABLE SNAPPED AND IT DOESN'T WORK EVEN MANUALLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10317418March 6, 2010
VEHICLE SPEED CONTROL
SUDDEN UNEXPLAINED ACCELERATION AND BRAKE FAILURE ON MY 2004 TOYOTA SIENNA. I WAS ALMOST AT A STOP AT A TRAFFIC LIGHT WHEN THE LIGHT TURNED GREEN. I PRESSED THE ACCELERATOR. MY VAN SHOT OFF! IT ACCELERATED VERY RAPIDLY. I PRESSED THE BRAKE. THEY DID NOT ENGAGE. I PRESSED THE BRAKE AGAIN. THEY WENT TO FLOOR. WITH ONCOMING TRAFFIC ON MY LEFT AND A CAR IN THE RIGHT LANE, I HAD NOWHERE TO GO. I HIT THE TRUCK IN FRONT OF ME WHO WAS STOPPING AT THE NEXT TRAFFIC LIGHT. HAD I BEEN ON A CURVY ROAD OR THE INTERSTATE, I COULD HAVE BEEN SERIOUSLY INJURED. I DID NOT LOOK AT THE SPEEDOMETER TO SEE HOW FAST THE VAN GOT. I WAS TOO BUSY TRYING TO FIND A WAY NOT TO HIT SOMEONE. THIS WAS VERY SCARY. UPDATED 04/22/10 *BF UPDATED 05/10/10 *BF UPDATED IVOQ 05/12/10 UPDATED 09/28/10
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10316992March 5, 2010
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
I DRIVE A 2004 TOYOTA SIENNA XLE. ON 3/4/10 AT 1030 AM, I WAS COMING TO A STOP LIGHT ON BROKEN LAND PKWY. AS I COMPLETED A FULL STOP, MY SIENNA TRIED TO ACCELERATE WHILE MY FOOT WAS DEPRESSING THE BRAKE PEDAL. THE VEHICLE LURCHED BUT DID NOT STALL OUT AND I WAS ABLE TO CONTINUE ON MY WAY. DURING THE REST OF THE MORNING, I DID NOT EXPERIENCE ANY MORE ACCELERATION TROUBLE THE REST OF THE DAY. I DID INFORM MY HUSBAND AND HE SUGGESTED I RESEARCH 2004 TOYOTA SIENNA ACCELERATION. I DID THAT AND FOUND A VARIETY OF COMPLAINTS FROM 2004 TOYOTA SIENNA OWNERS ON SEVERAL INTERNET AUTO WEB SITES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10317237March 5, 2010
VEHICLE SPEED CONTROL
3-5-10 AT ABOUT 11:39AM I WAS MAKING A LEFT TURN INTO A PARKING SPACE IN FRONT OF MY CONDOMINIUM WHEN MY 2004 TOYOTA SIENNA SUDDENLY LURCHED FORWARD AND JUMPED THE PARKING STOP AND HIT A CEMENT WALL. I TRIED TO BRAKE THE CAR AND THEY DID NOT WORK. I HAD NEW BRAKE PADS ON 3-1-10 AND MY CAR SERVICED. THE CAR WAS TOWED TO BEACHSIDE AUTO BODY REPAIR, INDIAN HARBOUR BEACH, FL 32937. FRONT END DAMAGE. WE ASKED THAT THEY HAVE A MECHANIC INSPECT THE CAR. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10316557March 4, 2010
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY
TOYOTA 2004 SIENNA - POWER SLIDING DOOR FAILURES. DRIVER SIDE SLIDING DOOR FAILED TO OPEN AS CABLE SNAPPED. DOOR WAS JAMMED SHUT SO WE TOOK THE CAR TO THE DEALERSHIP AND WERE TOLD WE WOULD HAVE TO REPLACE THE WHOLE MOTOR UNIT AT A COST OF $1,700. SERVICE DEPT DISCONNECTED MOTOR UNIT SO THAT DOOR WOULD OPEN AND CLOSE (BUT WITH NO POWER OPTION). TWO DAYS LATER THE CABLE SNAPPED ON THE PASSENGER SIDE SLIDING DOOR WITH THE DOOR OPEN. IT WOULD NOT CLOSE. RETURNED TO THE DEALERSHIP AND SAME ACTION WAS TAKEN AS DRIVER SIDE DOOR. WILL NOW COST $3,400 TO FIX. WITH 3 CHILDREN THE SAFETY ASPECT OF A DOOR CABLE SNAPPING WITH EITHER THE DOOR JAMMED OPEN OR CLOSED IS OBVIOUSLY A MAJOR CONCERN. HAVING RESEARCHED THIS ISSUE OVER THE PAST FEW DAYS I CAN SEE THAT MANY SIENNA OWNERS HAVE HAD THE SAME PROBLEM. THIS IS A MAJOR SAFETY AND COST ISSUE THAT SHOULD BE INVESTIGATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10316884March 4, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TOYOTA 2004 SIENNA. IT'S THE MOST DANGEROUS CAR I EVER HAD, WHENEVER I SLOW DOWN AND TEND TO ACCELERATE, THE CAR HESITATE TO GO FOR ABOUT 1 TO 3 SECONDS DELAY. I TOOK IT TWICE TO THE DEALER BUT DID NOT FIX THE PROBLEM, THE THIRD TIME I WENT BACK THEY DENIED THAT IT IS A PROBLEM. IT IS DANGEROUS SPECIALLY WHEN YOU TEND TO PASS A CAR ON A TWO WAY ROAD AND THE CAR WONT ACCELERATE AT DESIRED TIMING. MY COMPLAIN WAS TOYOTA DENIES THAT THERE IS A PROBLEM. THIS PROBLEM IS AN ONGOING SINCE I PURCHASED IT IN 2004 TO PRESENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10316209March 3, 2010
STRUCTURE:BODY:DOOR
I HAVE A 2004 TOYOTA SIENNA AND THE REAR PASSENGER SLIDING DOOR IS MOTORIZED. A FEW DAYS AGO, SOMETHING WITHIN THE MOTOR THAT OPENS THE DOOR BROKE. IF IT HAD BEEN A CASE OF THE MOTOR WEARING OUT, I WOULD HAVE BEEN FINE WITH IT, BUT WHEN IT BROKE, IT PREVENTED THE DOOR FROM OPENING MORE THAN 3 INCHES, WHICH I BELIEVE TO BE A SAFETY HAZARD. THE INTERESTING THING ABOUT THIS IS THAT THE PART TO REPLACE IT COST ROUGHLY $1100 FROM TOYOTA, AND WHEN THE MECHANIC CALLED FOR THE PART, HE SAID THAT TOYOTA HAD 5 OF THEM IN STOCK. HIS COMMENT WAS THAT NO ONE KEEPS FIVE OF A $1100 PART IN STOCK UNLESS THEY KNOW THEY ARE GOING TO NEED IT. WHEN I SEARCHED THE INTERNET, I FOUND A LOT OF POSTINGS FROM OTHER PEOPLE EXPERIENCING SIMILAR ISSUES. SEEMED LIKE THERE MIGHT BE MORE OF THESE CASES OUT THERE, AND SINCE THE SAFETY OF PASSENGERS IN THE REAR SEEMED LIKE THEY COULD HAVE BEEN COMPROMISED WITH THE DOOR UNABLE TO BE OPENED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10316369March 3, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE DRIVING WITH THE CRUISE CONTROL ENGAGED AND THE VEHICLE ACCELERATED BEYOND THE SET SPEED. WHEN THE VEHICLE WILL DECREASED IN SPEED THE SENSORS DETECTED ANOTHER VEHICLE APPROACHING. THE CONTACT SWITCHED LANES AND THE VEHICLE WOULD START TO ACCELERATE UP TO 10 MPH BEYOND THE SET SPEED. AFTER THE VEHICLE HAS PASSED THE APPROACHING VEHICLE, THE VEHICLE WILL DECREASE BACK TO THE SET SPEED. THE CONTACT HAS NOT CONTACTED THE MANUFACTURER. THE FAILURE MILEAGE WAS 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10316164March 3, 2010
STRUCTURE:BODY:DOOR
MY AUTOMATIC SLIDING DOOR FELL OFF MY 2004 TOYOTA SIENNA. THIS OCCURRED WHILE DRIVING OUT MY DRIVEWAY. ALTHOUGH THE DOOR COMPLETELY FELL TO THE GROUND AND MY TWO CHILDREN, AGES 5 AND 6 WERE PRESENT, NOBODY WAS HURT IN THE INCIDENT. I AM THANKFUL IT HAPPENED WHILE THE VEHICLE WAS MOVING SLOWLY. ODDLY, DARCARS TOYOTA OF SILVER SPRING, MARYLAND CHARGED ME OVER $1000.00 TO FIX THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10315511March 2, 2010
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
I HAVE A 2004 TOYOTA SIENNA LE. I AM UNABLE TO OPEN MY RIGHT REAR POWER SLIDING DOOR WITH THE KEY FOB, BUTTON ON THE B-PILLAR, OR BUTTON ON THE DRIVER OVERHEAD CONSOLE. THIS PROBLEM OCCURS AT ALL TEMPERATURES. FOR NOW, I CAN OPEN THE DOOR MANUALLY. I HAVE NO CONFIDENCE THE PROBLEM WILL NOT GET WORSE. THE DEALER DIAGNOSIS IS A DEFORMING REAR ROLLER DOOR HINGE. A DOOR HINGE BENDING DURING UNDER NORMAL USE SHOULD NOT LEAD TO A FAILURE AT ANY TIME. AFTER SOME RESEARCH ON THE INTERNET, I HAVE DISCOVERED MANY PEOPLE ARE HAVING THE SAME PROBLEM AND OTHER PROBLEMS. I AM FORTUNATE MY SLIDING DOOR POWER CABLE HAS NOT BROKEN AND I HAVE A GARAGE SO MY DOORS DO NOT FREEZE SHUT IN COLD WEATHER (HAVE EXPERIENCED ON SKI TRIPS). THESE ARE SEPARATE PROBLEMS BUT INDICATIVE OF QUALITY PROBLEMS AT TOYOTA ON THE SIENNA DOORS. IN THE EVENT OF A CRASH, I HAVE NO CONFIDENCE I WILL BE ABLE TO OPEN THE DOOR AND GET THE CHILDREN OUT. THE SLIDING DOORS IN THE 2004 TOYOTA SIENNA APPEAR TO BE POORLY DESIGNED AND THE HINGE DEFORMING UNDER NORMAL USE. THE VEHICLE SHOULD BE RECALLED TO FIX THESE ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10315547March 2, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA CE. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH. WHEN RELEASING THE FOOT FROM THE ACCELERATOR PEDAL, THE VEHICLE MOMENTARILY CONTINUED TO ACCELERATE. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE CONTACT WAS UNDER THE IMPRESSION THE FAILURE WAS DUE TO DRIVER ERROR. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10315760March 2, 2010
SERVICE BRAKES, HYDRAULIC
2004 TOYOTA SIENNA XLE LTD. THERE WERE TIMES WHEN THE GAS PEDAL WOULD GET STUCK AT 60 MPH OR WHEN I WAS TURNING ON A LONG FREEWAY ON RAMP GOING ABOUT 30-35, THE VAN WOULD ACCELERATE WHEN I DID NOT WANT IT TO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10315231March 1, 2010
SERVICE BRAKES, HYDRAULIC
1. EVENTS LEADING TO THE FAILURE: MY WIFE WAS TRAVELING NORTH ON PEEBLES RD IN ALLISON PARK, PA IN OUR 2004 TOYOTA, SIENNA. AFTER MY WIFE PROCEEDED THROUGH THE INTERSECTION WITH DUNCAN AVENUE THE DRIVER OF THE VEHICLE IN FRONT OF MY WIFE SUDDENLY STOPPED SHORT AND THAT PERSON'S BRAKE LIGHTS DID NOT COME ON. WHEN MY WIFE REALIZED THE SITUATION SHE HIT HER BRAKES HARD AND THE PEDAL WENT QUICKLY TO THE FLOOR PROVIDING NO BRAKING AND RESULTING IN MY WIFE?S VEHICLE TO HIT THE VEHICLE IN FRONT OF HER. WHILE ALL VEHICLES WERE TRAVELING WELL WITHIN THE SPEED LIMIT THE DAMAGE WAS EXTENSIVE AS THE VEHICLE IN FRONT OF MY WIFE WAS A FORD EXPLORER. 2. THE FAILURE, FREQUENCY, AND CONSEQUENCES: I HAVE TRIED TO REPLICATE THIS FAILURE AND CAN READILY RECREATE IT. IN A SAFE ENVIRONMENT I HAVE TRIED TO SUDDENLY AND DRAMATICALLY HIT THE BRAKES AND THE PEDAL QUICKLY GOES RIGHT TO THE FLOOR. SOME FAIRLY LIMITED BRAKING DOES OCCUR DURING THESE ATTEMPTED RE-CREATIONS BUT IT SEEMS TO BE TOO LITTLE AND DELAYED. MY WIFE'S VEHICLE WAS SIGNIFICANTLY DAMAGED REQUIRING $7,083.61 IN TOTAL REPAIR COST (DOCUMENTATION IS AVAILABLE). 3. WHILE THE CRASH WAS THE FIRST TIME FOR SUCH A DRAMATIC FAILURE, OUR CONCERNS OF THE SOFTNESS OF THE BRAKING SYSTEM HAD BEEN PREVIOUSLY REPORTED TO A LOCAL TOYOTA DEALER AND THEIR RESPONSE WAS "THAT IS HOW THOSE BRAKES ARE". SO NOTHING HAS REALLY BEEN DONE TO CORRECT THE FAILURE AND I BELIEVE ALL THE PARTS IN THE BRAKING SYSTEM CURRENTLY ARE ORIGINAL TO THE VEHICLE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10314839February 27, 2010
VEHICLE SPEED CONTROL
I DROVE A 2004 TOYOTA SIENNA. MY CAR IS NOT PART OF THE RECALL. HOWEVER, I HAD AN INCIDENT SIMILAR TO THE GAS ACCELERATION. THIS INCIDENT HAPPENED LAST YEAR, WHERE I WAS IN MCDONALD PARKING LOT. I TOOK MY FOOT OFF THE GAS PEDAL TO SLOW DOWN IN ORDER TO PARK, SUDDENLY THE CAR ACCELERATED (ABOUT 20 MPH) AND I HAD TO STEP ON THE BRAKE BUT THE CAR DID NOT SLOW DOWN. I HAD TO STEP ON THE BRAKE THE SECOND TIME FOR THE CAR TO STOP. THIS INCIDENT LAST ONLY A FEW SECONDS. I DID NOT HAVE ANY MORE INCIDENT AFTER THAT ONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10314903February 27, 2010
STRUCTURE:BODY
POWER SLIDING DOOR STUCK PARTIALLY OPEN. SEVERAL ATTEMPTS TO OPEN OR CLOSE IT WITH THE REMOTE RESULTED IN TWO CABLES SNAPPING AND THE POWER DOOR MOTOR BREAKING INTO SEVERAL PIECES. WHEN I REMOVED THE INSIDE PANEL, SEVERAL BROKEN PARTS FELL OUT. THE DEALER CHARGES APPROXIMATELY $1800. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10314466February 26, 2010
VEHICLE SPEED CONTROL
I OWN A 2004 TOYOTA SIENNA. I PURCHASED IT AUG, 2009 AND 2 WEEKS LATER WHILE FLOORING THE ACCELERATOR, THE ENGINE ACCELERATED THE VEHICLE SPONTANEOUSLY AFTER PULLING MY FOOT OFF THE PEDAL. I FRANTICALLY STOMPED ON THE PEDAL AND APPROXIMATELY 3 SECONDS PASSED UNTIL THE ENGINE DECREASED R.P.M. ADMITTEDLY I HAD JUST PREVIOUSLY PLACED AN "AFTER MARKET" FLOOR MAT IN THE DRIVER COMPARTMENT AND REMOVED IT IMMEDIATELY WHEN REACHING MY DESTINATION. HOWEVER, THIS FLOOR MAT AND THE ORIGINAL ONE WERE NOWHERE NEAR THE GAS PEDAL. I CAN ONLY EXPLAIN THE REASON WHY I NEVER REPORTED THIS UNTIL NOW AS: I REALLY DON'T EVER HAVE TO "FLOOR" THE ACCELERATOR ANYWAY. IN LIGHT OF THE ONGOING EXPOSURE IN THE MEDIA OF THESE TYPES OF PROBLEMS WITH TOYOTAS. I AM COMPELLED TO VOICE MY EXPERIENCE IN HOPES THAT THIS MAY AVOID HARM AND EVEN SAVE LIVES. MY TOYOTA CURRENTLY IS NOT INCLUDED IN A RECALL RELATED TO THIS ISSUE, EVEN THOUGH OTHER REPORTS ARE ALREADY PUBLISHED IN THE MEDIA SIMILAR TO MY EXPERIENCE WITH THE SIENNA. PERSONALLY, I BELIEVE THAT THE FLOOR MAT RECALL WAS A HOAX, AND THE CLAIM THAT THE GAS PEDAL SENSOR, MADE BY A U.S. FIRM, BEING AT FAULT IS JUST A DELIBERATE DISTRACTION TO THE COSTLY TRUTH. I BELIEVE TOYOTA HAS ELECTRONIC, AND PROBABLY EVEN COMPUTER RELATED PROBLEMS WITH IT'S VEHICLES, AND IF ALL OF THIS DUE PROCESS GOES AS IT SHOULD, MY PREDICTION IS THIS: ALL TOYOTAS WITH "DRIVE BY WIRE" SYSTEMS WILL BE RECALLED, AND IT WILL INVOLVE MORE THAN JUST PEDAL SENSORS AND FLOOR MATS. SERIOUSLY, PEOPLE ARE IN JAIL BECAUSE TOYOTAS HAVE ACCELERATED OUT OF CONTROL, BUT WHAT CONCERNS ME THE MOST IS THAT I HAVE A WIFE AND FOUR CHILDREN THAT I LOVE MORE THAN CAN BE DESCRIBED, THAT DEPEND ON THIS TOYOTA TO FUNCTION SAFELY FOR US ON A DAILY BASES. PLEASE USE THIS COMPLAINT TO MAKE AN IMPROVEMENT IN SAFETY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10314465February 26, 2010
STRUCTURE:FRAME AND MEMBERS
POWER DOORS ON 2004 TOYOTA SIENNA SNAPPED. ONE DOOR WILL NOT OPEN EVEN MANUALLY. THE DEALER TELLS ME THE HINGE IS BROKEN. THE VAN IS ONLY 7 YEARS OLD AND NEVER IN AN ACCIDENT, ALSO GARAGE KEPT. TOYOTA WILL FIX THE DOORS FOR 2,000 A DOOR. IF THERE WAS AN ACCIDENT IT WOULD BE IMPOSSIBLE TO REMOVE THE PASSENGERS IN THE BACK OF THE VAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10314386February 25, 2010
VEHICLE SPEED CONTROL
IN MAY OF 2008, I WAS ATTEMPTING TO PULL MY 2004 TOYOTA SIENNA INTO THE GARAGE. I WAS IDLING WHEN SUDDENLY THE VEHICLE TOOK OFF. I WAS STANDING WITH BOTH FEET ON THE BRAKE AND COULD NOT STOP. I CRASHED THROUGH THE REAR OF THE GARAGE AND HIT A TREE WHICH RIPPED THE RIGHT TIRE AND AXLE FROM THE DRIVE SHAFT. AT THAT POINT, I CAN TO A STOP HOWEVER THE ENGINE CONTINUED TO RACE UNTIL I TURNED OFF THE VEHICLE. MY 2 YEAR OLD DAUGHTER HAD BEEN RIGHT OUTSIDE THE BACK DOOR OF THE GARAGE WHEN I CRASHED THROUGH. SHE WAS SOMEHOW PUSHED OFF TO THE SIDE. THE BACK PORTION OF THE WALL AND THE BACK DOOR WENT ABOUT 30 FEET INTO THE BACKYARD. THE TREE I HIT WAS ABOUT 45 FEET BEHIND THE GARAGE. I TRAVELED FOR ANOTHER 50 FEET AFTER HITTING THE TREE AND LOSING MY RIGHT FRONT TIRE. WHEN WE HAD THE VEHICLE LOOKED AT BY THE TOYOTA DEALERSHIP IN SIOUX CITY, IA, THEY SAID NOTHING WAS WRONG WITH THE VEHICLE. SINCE IT HAS BEEN REPAIRED, THE ELECTRONIC SPEED CONTROL WILL QUIT WORKING AT TIMES AND THERE ARE ERROR LIGHTS THAT SHOW UP ON THE DASHBOARD. I BELIEVE IT IS AN ESC LIGHT AND THE CHECK ENGINE LIGHT THAT SHOW UP WHEN THE SPEED CONTROL QUITS WORKING. ONCE THESE LIGHTS GO AWAY, THE SPEED CONTROL WILL CONTINUE WORKING AGAIN. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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