Toyota Sienna Complaints (2004)
2,062 consumer complaints on file.
- #10440838December 21, 2011STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE PARKED, THE CONTACT NOTICED A CRACK ON THE PASSENGER SIDE DASHBOARD WHERE THE FRONT AIR BAG WAS LOCATED. THE CONTACT STATED THAT PIECES OF THE DASHBOARD WERE DETACHING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIANS STATED TO THE CONTACT THAT THE DASHBOARD WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10440532December 20, 2011STRUCTURE
DASHBOARD HAS SUSTAINED MULTIPLE SIGNIFICANT CRACKS. NOT INVOLVED IN ANY ACCIDENT, NOR WAS DASHBOARD CUT IN ANY WAY. DASH MATERIAL IS STILL SOFT. MANY SIMILAR COMPLAINTS NOTED ONLINE. VERY CONCERNED ABOUT FUNCTION OF AIRBAGS SHOULD ACCIDENT OCCUR. TOYOTA HAS BEEN UNRESPONSIVE TO COMPLAINTS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10440540December 20, 2011STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE DASHBOARD WAS DEFECTIVE. THE DASHBOARD WAS CRACKED NEAR THE AIR BAG AREA AND THE CONTACT WAS CONCERNED THAT THE FAILURE COULD CAUSE A DISRUPTION IN AIR BAG DEPLOYMENT IN THE EVENT OF A CRASH. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 114,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10440390December 19, 2011STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT NOTICED THERE WAS A CRACK IN THE DASHBOARD THAT EXTENDED TO THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC. THE TECHNICIAN STATED THE DASHBOARD WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 26,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10440276December 17, 2011STRUCTURE, AIR BAGS, STEERING
CRACKS ALONG THE ENTIRE DASHBOARD AND AIRBAG AREAS OF THE FRONT DASH. CONCERN ABOUT PROPER AIRBAG DEPLOYMENT OR FAILURE AND LACK OF STRUCTURAL INTEGRITY OF THE DASH ALONG WITH STEERING CONTROL DURING A VEHICLE CRASH. DASH FAILURE AND DEBRIS FROM DASH MAY AFFECT THE STEERING CONTROL IF DASH DEBRIS IS LODGED AGAINST STEERING AREA. NOTICED DASH CRACKS AT ABOUT 60K MILES AND THE CRACKS CONTINUE TO GROW WITH EACH USE OF VEHICLE. CURRENTLY VEHICLE HAS 79K MILES. DEALER/MANUFACTURER DID NOT WANT TO FIX OR REPLACE THE DASH CITING OUT OF WARRANTY ISSUE. HOWEVER, THIS ISSUE IS ON ALL 04 AND UP TOYOTA SIENNA'S AND POSSIBLY MORE VEHICLES WITH THIS TYPE OF DASHBOARD MATERIAL. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10439937December 14, 2011SEAT BELTS
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE FRONT SEAT BELTS FAILED AND WOULD BECOME JAMMED WHEN RETRACTED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE DEALER ADVISED THE CONTACT THAT THE SEAT BELTS FOR THE FRONT DRIVER AND PASSENGER SIDES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 66,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10439332December 11, 2011STRUCTURE:BODY
PASSENGER SIDE AUTOMATIC SLIDING DOOR REQUIRES MANUAL FORCE TO ASSIST ELECTRIC MOTOR DURING OPENING AND CLOSING. DOOR APPEARS OUT OF VERTICAL ALIGNMENT AND IMPACTS CAR FRAME DURING OPENING PROCEDURE. EXPOSED METAL OCCURS WHERE DOOR HAS RUBBED PAINT OFF OF FRAME. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10439227December 9, 2011STRUCTURE:BODY:DOOR
BOTH SLIDING DOORS WORKED ONLY INTERMITTENTLY. THEN DRIVER'S SIDE DOOR GOT STUCK OPEN AND WE HAD TO DRIVE WITH THE ALARM BLARING. COULD NOT GET THE DOOR OPEN OR SHUT. APPROX 3 DAYS LATER, THE PASSENGER SLIDING DOOR GOT STUCK SHUT AND WHEN I TRIED TO OPEN IT I HEARD A LOUD SOUND. THE CABLE SNAPPED AND THE DOOR IS STUCK SHUT. OUR KIDS HAD TO GET IN AND OUT OF THE VAN BY GOING IN THE FRONT DOOR AND CLIMBING AROUND TO THE BACK. IF THERE IS A REASON TO NEED TO GET OUT OF THE VAN QUICKLY THEY WILL NOT BE ABLE TO DO SO. THIS IS AN ONGOING ISSUE W/ SIENNAS AND IS A BIG PROBLEM THAT NEEDS TO BE ADDRESSED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10438814December 6, 2011STRUCTURE:BODY:DOOR
THE MOTOR IN THE POWER SLIDING DOOR BURNT OUT. THE PULLEY CABLE GOT CAUGHT AND OVERHEATED THE MOTOR. NOW THE DOOR IS STUCK IN THE OPEN POSITION THE PULLEY CABLE IS TAUGHT AND IT WILL NOT CLOSE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10438695December 6, 2011STRUCTURE:BODY:DOOR
AUTOMATIC SLIDING DOOR LEFT AND RIGHT ARE NOT OPERATIONAL. ONLY WORKS MANUALLY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10438596December 5, 2011STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THERE WAS A CRACK IN THE DASHBOARD. THE DEALER WAS CONTACTED AND ADVISED THAT THAT THEY WOULD REPLACE THE DASHBOARD AT THE CONTACT'S EXPENSE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 78,000 AND THE CURRENT MILEAGE WAS 102,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10438132December 2, 2011ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
AS CAR WAS BEING DRIVEN IN A PARKING LOT THE BRAKES WERE SUDDENLY APPLIED AS THE VSC DASHBOARD LIGHT WAS LITE. THE CAR VIBRATED AND SLOWED IN A NEAR STOP. BRAKE PEDAL WAS NEARLY USELESS. THE CONDITIONS WERE CLEAR WITH A DRY MOSTLY LEVEL PAVEMENT. ATTEMPTED TO DRIVE VEHICLE ABOUT ONE MILE TO HOME NOT KNOWING IF INCIDENT WOULD BE REPEATED. HOWEVER, IT WAS REPEATED WITHOUT WARNING ABOUT EVERY 5 TO 10 SECONDS. SPEED NEVER EXCEEDED ABOUT 10 MILES PER HOUR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10438137December 2, 2011STRUCTURE:BODY:DOOR
THE DRIVER'S SIDE DOOR CHECK STRAP IS FAILING. MY UNDERSTANDING IS THAT IT HAS TO DO WITH THE FAILURE OF WELDS WHERE THE STRAP CONNECTS TO THE DOOR. THERE HAVE BEEN OTHER COMPLAINTS I HAVE SEEN ON LINE OF SIMILAR FAILURES. SOME AS EARLY AS 35,000 MILES INTO THE VAN'S LIFE. THE REPAIR FOR THIS DEFECT IS EXPENSIVE AND REQUIRES THE RE-WELDING OF THE STRAP TO THE INTERNAL PORTION OF THE DOOR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10437727November 29, 2011SEAT BELTS
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE REAR SEAT BELTS WOULD NOT SECURE IN THE LATCH. THE DEALER AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT DENIED ANY ASSISTANCE WITH REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1 AND THE CURRENT MILEAGE WAS 129,000. THE VIN WAS UNAVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10437384November 27, 2011ELECTRICAL SYSTEM, STRUCTURE
THE DASH HAS DEVELOPED SEVERAL LONG CRACKS AND THE MATERIAL IS DETERIORATING, THE VEHICLE HAS BEEN KEPT GARAGED. I AM CONCERNED ABOUT THE AIR BAGS OR OTHER DASH COMPONENTS BEING EFFECTED. ## VIN PASSED ## TOYOTA SIENNA LE 2004 ##. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10436296November 18, 2011STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM
THE SLIDING DOORS WILL NOT OPEN WHEN OUTSIDE TEMPERATURE IS BELOW FREEZING. IF YOU NEED TO ENTER AND EXIT THE VEHICLE YOU MUST CRAWL THROUGH THE FRONT SEAT. THE AUTOMATIC DOOR WILL SOMETIMES OPEN WITHOUT BEING MANUALLY ACTIVATED. THE AIR IN THE REAR WILL AUTOMATICALLY COME ON AND SHUT OFF AFTER A FEW SECONDS WITHOUT BEING MANUALLY ACTIVATED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10436404November 18, 2011STRUCTURE:BODY
THE CABLE FOR THE MOTORIZED SLIDING DOOR RUSTED AND SNAPPED. I'VE BEEN TOLD THIS IS A COMMON PROBLEM BUT TOYOTA HAS NOT RECALLED THE PROBLEM. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10436248November 17, 2011STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE PARKED, THE CONTACT NOTICED THAT THE REAR DRIVER SIDE SLIDING DOOR WOULD NOT OPEN MANUALLY. THE CONTACT INSPECTED THE SLIDING DOOR CABLE AND NOTICED THAT IT WAS CORRODED. THE REAR PASSENGER SIDE SLIDING DOOR WAS ALSO CORRODED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN STATED THAT THE DOOR PANEL AND THE SLIDING DOOR CABLE WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 151,000. UPDATED 10/10/12 *CN THE CONSUMER STATED THE REAR DOOR WAS REPAIRED WITH RECALL BUT IT WOULD STILL FAIL. IT WAS DIFFICULT TO CLOSE THE DOOR. UPDATED 10/15/2012 *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10435285November 11, 2011STRUCTURE:BODY:DOOR
1. SINCE LAST YEAR, THE LEFT SIDE OF SLIDING DOOR WILL CLOSE BY ITSELF. 2. THE RIGHT SIDE OF SLIDING DOOR WILL NOT ABLE TO CLOSE UNLESS PULL FROM OUTSIDE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10434960November 9, 2011STEERING
STEERING BINDS WHEN MAKING TURNS. THIS HAPPENS AT ALL SPEEDS AND COMPROMISES MY ABILITY TO SAFELY MANEUVER THE VEHICLE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0