Toyota Sienna Complaints (2016)

76 consumer complaints on file.

#11005304July 14, 2017
UNKNOWN OR OTHER, EXTERIOR LIGHTING
2016 TOYOTA SIENNA DASH HEAD DISPLAY, RADIO GO OUT. WHEN THIS HAPPENS HEADLAMPS GO DIM TO POINT WHERE YOU CAN BARLEY SEE AND HAVE TO STOP THE VEHICLE. TOOK THIS IN TO LOCAL DEALERSHIP SEVERAL TIMES THEY STATED THAT UNTIL IT WAS HAPPENING IN THEIR PRESENCE THERE WAS NOTHING THEY COULD DO. WE WERE ABLE TO VIDEO RECORD THE ISSUE AND SHOWED DEALERSHIP. THEY REPLACED THE RADIO HEAD BUT ISSUE STILL OCCURS. ALSO HAVE PROBLEM WITH RECALL ON SLIDING DOOR. DEALER STATED THAT TOYOTA WAS STILL LOOKING FOR A FIX. I HAVE HAD DOOR OPEN AND CLOSE ON MY YOUNG CHILDREN WITHOUT NOTICE. HAVE THE POWER TURNED OFF TO DOORS NOW BUT BOUGHT THIS MODEL FOR THE POWER DOORS DUE TO BEING A DISABLE VET THIS FEATURE HELPS ME OUT A LOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001273June 25, 2017
UNKNOWN OR OTHER
PASSING A CONSTRUCTION ZONE ON HIGHWAY (AT SPEED ABOUT 40MPH) , SEVERAL SMALL GRAVELS HIT THE WINDSHIELD AND MADE A FEW CHIPS. SOMETHING LIKE THIS HAPPEND TO MY PREVIOUS CAR TOO, BUT NEVER MADE ANY DAMAGE AT ALL. SO I SUSPECT THE WINDSHIELD ON 2016 SIENNA IS NOT STRONG ENOUGH AND WORRY ABOUT ITS SAFETY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001276June 25, 2017
SEATS
WITH SECOND CENTER SEAT INSTALLED (8-PASSENGER VAN), THE RECLINER COULD NEVER AUTOMATICALLY COME BACK UP WHEN PULL THE LEVER. DEALER INSPECTED IT AND DIDN'T FIND ANY ISSUE. HOWEVER, IT IS NOT NORMAL TO PULL THE LEVER AND SEAT BACK UP AT THE SAME TIME, ESPECIALLY WHEN SITTING ON THE CHAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000200June 20, 2017
STRUCTURE:BODY, SEAT BELTS
RIGHT SIDE PASSENGER DOOR, OPENED BY ITSELF WHILE DRIVING. MY JIDS WERE SEATED ON THE BACK WITH GRANDMA. DOOR ALSO, CLOSES BY ITSELF HURTING THE PASSENGER WHO IS TRYING TO GET INTO. IT HURT SEVERAL TIMES MY 8YR OLD DAUGHTER, MY 11 YR OLD BOY AND GRANDMA. EVEN CLOSES WHEN YOU ARE PUTTING STUFF IN THE PASSENGER SIDE.
Crash:
No
Fire:
No
Injuries:
3
Deaths:
0
#10993732June 7, 2017
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2016 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (CAVENDER TOYOTA 5730 NW LOOP 410 SAN ANTONIO, TX, 78238) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992966June 3, 2017
UNKNOWN OR OTHER
TOYOTA SIENNA FAULTY POWER SLIDING DOORS. THE VEHICLE WAS PARKED. WHEN WE TRIED TO OPEN THE DOOR, THE CABLE SNAPPED. THEN WE WON'T BE ABLE TO CLOSE IT. WE HAD TO CUT THE REMAINING CABLE BEHIND THE SLIDING WHEEL TO MANUALLY CLOSE THE DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992737June 1, 2017
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2016 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PART NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991019May 22, 2017
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2016 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE); HOWEVER, THE REMEDY WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10986022May 16, 2017
TIRES
TL* THE CONTACT OWNS A 2016 TOYOTA SIENNA EQUIPPED WITH FIRESTONE FR710 TIRES, SIZE 205/65R16. WHILE THE VEHICLE WAS PARKED, THE CONTACT HEARD AN EXPLOSION. UPON INSPECTION, THE CONTACT DISCOVERED THAT THE FRONT DRIVER SIDE TIRE EXPLODED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE TIRE AND VEHICLE FAILURE MILEAGE WAS 3,750.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983060May 2, 2017
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2016 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACT AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980066April 24, 2017
BACK OVER PREVENTION: CAMERA SYSTEM
TL* THE CONTACT OWNS A 2016 TOYOTA SIENNA. WHILE OPERATING THE VEHICLE, THE REARVIEW CAMERA, WHICH WAS INTEGRATED INTO THE RADIO SYSTEM, MALFUNCTIONED AND STOPPED OPERATING. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE CAMERA/RADIO UNIT WAS REPLACED, BUT THE FAILURE CONTINUED. THE CONTACT INDICATED THAT THE CAMERA/RADIO WAS REPLACED ON FOUR SEPARATE OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980270April 24, 2017
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2016 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (LATCHES/LOCKS/LINKAGES). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND INFORMED THE CONTACT NOT TO USE THE FEATURE FOR THE POWER DOORS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971615April 10, 2017
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2016 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967776March 22, 2017
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2016 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966565March 17, 2017
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2016 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10955462February 19, 2017
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE DASH BOARD LIGHTS AND ALL INTERIOR LIGHTS CONTINUE TO GO OUT WITH OUT WARNING. IT REQUIRES STOPPING THE VAN SHUTTING IT OFF AND RESTARTING IT. THE HEADLAMP DIM THEMSELVES AND THEN BRIGHTEN WHILE DRIVING. TOOK IT TO DEALERSHIP TWICE NOW FOR ISSUE. DEALER STATED SINCE PROBLEM WAS NOT OCCURRING AT THAT MOMENT THERE IS NO TEST THEY COULD DO. SERVICE MANAGER ALSO STATED THAT TOYOTA DOESN'T LIKE THE DEALERSHIPS TRYING TO GUESS AT WHAT MAYBE WRONG. THIS IS A MAJOR SAFETY ISSUE WHEN DRIVING AT NIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10955237February 17, 2017
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2016 TOYOTA SIENNA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE: BODY) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10950460February 9, 2017
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2016 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10950364February 8, 2017
STRUCTURE:BODY, UNKNOWN OR OTHER
RECEIVED NOTICE IN THE POWER SLIDING DOOR MALFUNCTIONING. TOYOTA HAS FAILED TO PROVIDE A SOLUTION AND REFUSES TO PROVIDE A LOANER CAR. TOYOTA INDICATED THAT ONE SHOULD NOT DRIVE IN THE BACK SEAT BECAUSE THE DOOR COULD POTENTIALLY OPEN. WITH SOMETHING THIS SERIOUS, HOW CAN THEY NOT PROVIDE A LOANER CAR TO THEIR CUSTOMERS UNTIL A RESOLUTION IS FOUND?! THIS IS HIGHLY UNACCEPTABLE AND HORRIBLE CUSTOMER SERVICE FROM TOYOTA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948674January 31, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 2016 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 15 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT IT WAS DIFFICULT TO STOP THE VEHICLE. THE CONTACT HEARD A CLICKING NOISE AT THE TIME OF THE FAILURE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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