Toyota Sienna Complaints (2003)

105 consumer complaints on file.

#10354141September 7, 2010
LATCHES/LOCKS/LINKAGES
I NEVER HAD A PROBLEM OPENING OR CLOSING THE TRUNK DOOR OF MY 2003 SIENNA VAN. SHORTLY AFTER I PURCHASE MY SIENNA IN 2007, I DID NOTICE THE TRUNK HANDLE, WHICH IS COVERED FROM ALL ELEMENTS, WAS COMPLETELY CORRODED. TO SEE THE CORROSION YOU MUST GET ON YOUR KNEE AND LOOK UP PAST THE LICENSE PLATE OR OPEN THE TRUNK DOOR AND LOOK UP INTO THIS SAME GROOVE.. I INFORMED THE TOYOTA SERVICE CENTER ABOUT THE CORROSION WHILE THE VEHICLE WAS UNDER WARRANT AND WAS TOLD THAT WAS NOT A PROBLEM THAT WAS COVERED BY THE WARRANTY. AFTER A TRIP TO THE GROCERY STORE ON LABOR DAY, THE TRUNK WOULD NOT OPEN. I HAD TO CLIMB OVER THE REAR SEAT TO UNLOAD THE VAN. WHEN I CONTACTED TOYOTA I WAS INFORMED THAT THERE WERE NO RECALLS FOR THAT PARTICULAR PROBLEM AND THAT I WOULD HAVE TO PAY THE COST OF THE REPAIR. HOW CAN THAT PART BE TOTALLY CORRODED THE WAY IT IS COVER? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10350358August 18, 2010
STRUCTURE
TL* THE CONTACT OWNS A 2003 TOYOTA SIENNA XE. THE CONTACT STATED HE RECEIVED A RECALL NOTIFICATION UNDER THE NHTSA CAMPAIGN ID NUMBER 10V160000 (STRUCTURE). THE AUTHORIZED DEALER WAS NOTIFIED TO SCHEDULE AN APPOINTMENT FOR THE REMEDY REPAIR; HOWEVER, THE TIME FRAME PROVIDED FOR THE REPAIR WAS NOT COMPATIBLE WITH THE CONTACT'S WORK HOURS. ALSO, THE CONTACT STATED THE DEALER SHOULD PROVIDE A FREE RENTAL VEHICLE DURING THE TIME OF THE RECALL REPAIR. THERE WAS NO FAILURE RELATED TO THE RECALL DEFECT. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347933August 7, 2010
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:TAILGATE
OPENED TAIL GATE ON 03 TOYOTA SIENNA VAN. REACHED IN TO GET SOMETHING AND GATE SUDDENLY CAME DOWN STRIKING ME ON THE TOP OF MY HEAD CAUSING A CONCUSSION. GAS STRUTS WERE REPLACED AT A COST OF OVER $300. OLD PARTS NOT AVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10340434June 28, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE I WAS FULLY STOPPED, WITH MY FOOT ON THE BRAKE, MY 2003 TOYOTA SIENNA UNEXPECTEDLY AND SUDDENLY ACCELERATED. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10340074June 22, 2010
WHEELS:LUGS/NUTS/BOLTS/STUDS
2003 TOYOTA SIENNA,WHEEL BROKE LOOSE FROM VEHICLE. *BF ACCORDING TO THE POLICE REPORT, THE WHEEL BROKE FROM THE LUGS. ROTOR. (OHIO TRAFFIC CRASH REPORT # 10-0221-91. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328934May 5, 2010
STRUCTURE
I OWN TOYOTA SIENNA 2003 CE. I AM NOT ABLE TO OPEN PASSENGER SLIDING DOOR FROM INSIDE. THIS IS BEEN PROBLEM FOR A WHILE. IT IS VERY INCONVENIENT THAT EVERY TIME SOME ONE HAS TO STEP OUT TO OPEN THE DOOR FROM OUTSIDE. THIS CAN BE SOME TIME SAFETY ISSUE IF DRIVER HAS TO STEP OUT TO OPEN PASSENGER DOOR, RISKING DRIVER OPEN TO INCOMING VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327063April 22, 2010
STRUCTURE:BODY:DOOR
TL*THE CONTACT OWNS A 2003 TOYOTA SIENNA. THE CONTACT STATED THAT BOTH SLIDING DOORS WOULD NOT OPEN INTERMITTENTLY. ALSO, THE SLIDING DOOR LIGHT WOULD ILLUMINATE ON THE INSTRUMENT PANEL UNTIL THE VEHICLE WAS TURNED OFF. THE VEHICLE HAD NOT BEEN TAKEN TO AN AUTHORIZED DEALERSHIP AT THE TIME OF THE COMPLAINT. THE VIN WAS NOT AVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 17,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326506April 19, 2010
STRUCTURE, LATCHES/LOCKS/LINKAGES
2003 TOYOTA SIENNA MINIVAN, BOTH SLIDING DOORS DO NOT OPERATE PROPERLY. THE DRIVER SIDE STAYS SHUT ALWAYS AND WILL NOT OPEN FROM THE INSIDE OR THE OUTSIDE. THE PASSENGER SLIDER WILL OPEN FROM THE OUTSIDE IF YOU PLACE THE CHILDPROOF LOCK ON. THIS HAPPENED ON AND OFF AND GOT TO BE CONSTANT AFTER THE 3 YEAR WARRANTY IS UP. THIS IS NOT FROM WEAR AND TEAR. IT IS A KNOWN 'SIENNA PROBLEM FORUM' ISSUE AND EVERY TIME SOMEONE GOES TO TOYOTA, THEY DENY THAT A PROBLEM EXISTS. DOES THAT SOUND FAMILIAR? IS IT SAFE WHEN YOU CANNOT GET OUT OF YOUR DOOR? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10323325April 1, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2003 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE SUDDENLY ACCELERATED CRASHING INTO THE FRONT OF THE CONTACTS HOME. THERE WAS NO POLICE REPORT TAKEN. THE CONTACT DIDN'T SAY IF THERE WERE ANY INJURIES. THE CONTACT DID NOT REPORT ANY INJURIES. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 30,000. UPDATED 05/18/10. *LJ
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10321390March 22, 2010
LATCHES/LOCKS/LINKAGES
2003 SIENA, SLIDING DOORS DON'T WORK AT ALL. *DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10319618March 15, 2010
ENGINE AND ENGINE COOLING, SERVICE BRAKES, HYDRAULIC
HERE IS A LIST OF MECHANICAL MALFUNCTIONS INDICATING MANUFACTURING DEFECTS ON MY TOYOTA SIENNA. THE CURRENT MODELS RECALLED BY TOYOTA MOTORS DO NOT COVER ALL VEHICLES WITH DEFECTS. BASED ON MY PERSONAL EXPERIENCE IN THE PAST FEW YEARS, TOYOTA MOTORS HAVE A LOT OF LYING EMPLOYEES IN THEIR AUTHORIZED DEALERSHIP. IN SHORT, TOYOTA MOTORS PUT THEIR BUSINESS INTEREST WAY AHEAD OF THE LIFE SAFETY OF AMERICAN PEOPLE. I HOPE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION WILL CHECK THIS MANNER AND ENFORCE PROPER REGULATION. UPDATED 03/14/10 *BF *TR THE CONSUMER STATED THE ENGINE WOULD STALL. THE DEALER REPLACED THE UPPER RADIATOR HOSE AND COOLANT. THE CONSUMER ALSO STATED HE HAD PROBLEMS STOPPING THE VEHICLE, WHICH LED TO AN ACCIDENT. UPDATED IVOQ 10/12/10
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10317294March 6, 2010
VEHICLE SPEED CONTROL, FUEL SYSTEM, GASOLINE
I TURNS MY TOYOTA SIENNA INTO A DRIVEWAY OF A STORAGE FACILITY AND PLACED THE VEHICLE INTO PARK WHILE TRAFFICPASSED BY AS THIS ROAD WAS ALSO THE EXIT ROAD FROM COSTCO. WHEN IT WAS SAFE FROM OTHER VEHICLES AND IS WAS SAFE TO BACK OUT OF THE DRIVEWAY I TOOK THE VEHICLE OUT OF PARK AND SUDDENLY THE VEHICLE LURCHED FORWARD RAMMING INTO AN IRON GATE BENDING IT WIDE OPEN. THE VEHICLE CONTINUED THROUGH THE GATE EVEN THOUGH I TURNED OFF THE IGNITION , JAMMED MY BRAKES AN TRIED TO PLACE IT INTO PARK ALL TO NO AVAIL. CONTINUING THROUGH THE GATE I WAS ABLE TO REACH A LARGE OPEN AREA WHEREUPON I TURNED THE STEERING WHEEL AS HARD AS I COULD TO MAKE SURE THE VEHICLE WOULD ONLY CIRCLE. AFTER A BIT OF TIME THE ENGINE ROARED PICKUP SPEED THEN STOPPED. THIS SAME SURGE OCCURRED ON SEVERAL OCCASIONS BUT I THOUGHT I DID SOMETHING TO CAUSE THIS PROBLEM. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10314733February 26, 2010
FUEL SYSTEM, GASOLINE, VEHICLE SPEED CONTROL
I HAVE OWNED A 2003 TOYOTA SIENNA SINCE NEW. I HAD A EXTENDED 100K WARRANTY ON THIS VEHICLE. AT 80,000 MILES A CHECK ENGINE LIGHT CAME ON, IT WAS REPLACED, AT 82,000 MILES IT CAME ON AGAIN AND WAS REPLACED., THEN AT 94,000 MILES THE CAR STARTED STALLING AND WOULD NOT CRANK FOR SEVERAL MINUTES, THE DEALER TOLD ME THAT IT WAS IN MY HEAD, NOTHING WAS WRONG, IT CONTINUED TO DO THIS MORE OFTEN, AT 94,400 I TOLD IT BACK AND THE IDIOTS TOLD ME THE SAME THING, I FOUGHT WITH THIS CONDITION UNTIL IT FINAL EFFECTED THE ACCELERATOR, THE CAR REVVED UP WIDE OPEN AND CONTINUED UNTIL I GOT IT TO THE DEALER WHILE IT WAS DOING THE REVVING WITHOUT TOUCHING THE GAS PEDAL, THEY FINALLY REPAIRED THE VALUE . I WROTE TO TOYOTAS AND TOLD THEM AND THEY SAID IT WAS NOT OF THERE CONCERN, IDIOTS KNEW THERE IS A PROBLEM AND WOULD NOT FIX IT, BUT 800 DOLLARS LATER THEY DID AND NOT UNDER THE WARRANTY. THOSE PEOPLE NEED TO BE HELD ACCOUNTABLE FOR HIDING ALL THE CONCERNS, I WANT ME REPAIR MONEY BACK AND PLAN ON CAUSING ENOUGH CRAP WITH THE NEWS MEDIA UNTIL I DO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10314030February 24, 2010
VEHICLE SPEED CONTROL
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) 2003 TOYOTA SIENNA MY VEHICLE WAS ACCELERATING FROM A RAMP ONTO THE HIGHWAY WHEN I DISCOVERED TO MY HORROR THAT EVEN AFTER I TOOK MY FOOT OFF THE GAS PEDAL (ABOUT 60 MPH), THE VEHICLE CONTINUED TO ACCELERATE (UP TO 90 MPH). I EVEN TRIED USING MY FOOT TO HOOK THE GAS PEDAL TOWARD ME TO STOP THE CAR. WHEN THAT DID NOT SUCCEED, I PRESSED ON THE PARKING AND NORMAL BRAKES TO SLOW DOWN THE CAR AND TURNED OFF THE CAR. THE VERY NEXT DAY, I HAD MY CAR TOWED TO , DIEHL TOYOTA OF YORK [XXX] . THEY DID NOT DISCOVER ANY ISSUES. HOWEVER IN LIGHT OF THE MASSIVE TOYOTA RECALLS, I BELIEVE THAT MY CAR IS SIMILARLY DEFECTIVE. I HAD TRIED CALLING 800 331 4331, THE PHONE NUMBER PROVIDED BY TOYOTA FOR SUCH DEFECTIVE VEHICLE ISSUES BUT NO ONE EVER PICKS UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10312619February 22, 2010
TIRES
THE SPARE TIRE IN OUR 2003 SIENNA FELL OFF THE BOTTOM OF THE VAN. LUCKILY WE WERE ONLY GOING 25 MPH AND NO ONE WAS BEHIND US. IT APPEARS THE WIRE HOLDING THE TIRE RUSTED AND BROKE, CAUSING THE TIRE TO FALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10311942February 18, 2010
VEHICLE SPEED CONTROL
DEFECTIVE VEHICLE CONTROL SENSOR ON 2003 TOYOTA SIENNA CAUSED AUTOMATIC BRAKING ON DRY PAVEMENT (CAR WAS NOT IN A SKID) AT OVER 10 MPH. THIS FIRST HAPPENED IN NOVEMBER/DECEMBER 2008 TIMEFRAME. AFTER READING BLOGS IN HTTP://TOWNHALL-TALK.EDMUNDS.COM/[email protected]@.F0FA178/49#49, WE FOUND THAT THIS WAS A PROBLEM THAT WAS AT THE TIME COMMON TO TOYOTA RAVS. SINCE THEN THERE HAVE BEEN MANY MORE PROBLEMS REPORTED INCLUDING THOSE THAT HAVE OCCURRED WITH TOYOTA SIENNAS. THIS CAUSED US TO REMOVE THE SENSOR, WHICH MAY HAVE BEEN THE CAUSE FOR AN ACCIDENT IN WHICH WE SLID OUR MINIVAN OFF OF AN ICY ROAD AND DROPPED 7 FEET INTO A EMBANKMENT WHILE TRAVELING WITH OUR 4 CHILDREN. FORTUNATELY, NO ONE WAS INJURED, HOWEVER WE BELIEVE THAT IF THE VSC HAD BEEN PROPERLY FUNCTIONING IT WOULD NOT HAVE CAUSED US TO DISABLE IT, AND IT MAY HAVE PREVENTED THE ACCIDENT WHICH OCCURRED IN JANUARY OF 2009. MY HUSBAND HAD THE VSC SENSOR SUBSEQUENTLY REPLACED THIS PAST YEAR AND HE REPORTED RECENTLY THAT THE VSC HAD AGAIN AUTOMATICALLY ACTIVATED ON DRY PAVEMENT (NO SKID). I BELIEVE THAT THEIR IS A DEFECT IN THE VSC SENSOR OR THE COMPUTER CONTROL SOFTWARE WHICH ACTIVATES THE BRAKES. I AM REQUESTING THAT NHTSA INVESTIGATE THIS FAILURE AS I BELIEVE THERE HAS BEEN ENOUGH INCIDENTS TO WARRANT INVESTIGATION. I ALSO KNOW THIS TO BE A SAFETY ISSUE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10311603February 17, 2010
ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC)
ON 09/04/09, MY 2007 TOYOTA COROLLA COMPUTER FAILURE RESULTED IN POWER LOSE WITHIN SECONDS AT TRAFFIC LIGHT AND STOPPED. THIS HAS BEEN REPORTED TO NHTSA ON 09/08/09 AND COMPLAINT # IS 10283338. HOWEVER, MY ANOTHER TOYOTA CAR ALSO HAD COMPUTER FAILURE IN NOV 2009. ALL OF MY 2 TOYOTA CARS HAD COMPUTER FAILURE IN 2009. I BELIEVE THE TOYOTA CARS HAVE COMPUTER PROBLEMS AND I SUGGEST NHTSA TO OPEN INVESTIGATION. 2003 TOYOTA SIENNA COMPUTER FAILURE RESULTED ENGINE LIGHT ILLUMINATED AROUND NOV. 21, 2009. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10311473February 17, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE OWNED 3 TOYOTA SIENNA'S. IN ALL OF THE MODELS I IDENTIFIED A PROBLEM WHICH THE DEALERS TOLD ME WAS NORMAL. I THEN MADE SURE TO ADVISE ANYONE DRIVING MY CARS OF THIS ISSUE. NOW THAT YOU ARE LOOKING MORE CLOSELY AT SAFETY I THOUGHT I WOULD BRING THIS TO YOUR ATTENTION. WHEN A SIENNA IS IN DRIVE AND ON A HILL WITH THE FRONT END UP AND THE BACK END DOWN. AND WHEN YOU THEN REMOVE YOUR FOOT FROM THE BRAKE THE CAR WILL IMMEDIATELY ROLE BACKWARDS. I LEARNED TO PRESS THE GAS SLOWLY AS I WAS RELEASING THE BRAKE SLOWLY TO AVOID THIS, BUT IT IS VERY DANGEROUS. IF A PERSON WAS BEHIND THE VEHICLE AND THE DRIVER DID NOT KNOW THIS OCCURS THEY COULD BE RUN OVER. THANKS FOR CHECKING ON THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305394February 4, 2010
SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL
2003 TOYOTA SIENNA MAY ALSO HAVE SUDDEN ACCELERATION PROBLEM. WHY ISN'T 2003 TOYOTA SIENNA ON TOYOTA'S RECENT RECALL LIST YET? THIS HAPPENED TO ME ONCE, I AM STILL VERY SCARED NOW, BUT I AM PUZZLED WHY 2003 TOYOTA SIENNA IS NOT ON TOYOTA'S RECENT RECALL LIST YET. PLEASE SEE THE FOLLOWING LINK FIRST. HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F105086 I BELIEVE MY ACCIDENT HAPPENED ON SATURDAY, JANUARY 17, 2009. VERY FORTUNATELY, THERE WAS NO INJURY, AND THAT'S ONE OF THE REASONS WHY I DID NOT REPORT THE ACCIDENT THEN. I WAS DRIVING MY 2003 TOYOTA SIENNA FROM HOUSTON TO AUSTIN, TX. MY OLDEST SON WAS A FRESHMAN AT THAT TIME AND THE SPRING SEMESTER WAS ABOUT TO BEGIN. MY WIFE, MY YOUNGEST SON, WERE ALSO IN THE CAR AT THE TIME. THERE WERE TOTAL OF FOUR IN THE CAR. I WAS DRIVING ON HIGHWAY 71 USING THE CRUISE CONTROL. ABOUT 50 MILES (I DON'T KNOW EXACTLY THE LOCATION, BUT I CAN FIND THAT LOCATION IF I DRIVE ON HIGHWAY 71 AGAIN) FROM AUSTIN, THERE WAS A TRAFFIC LIGHT. WHEN I WAS APPROACHING TO THAT TRAFFIC LIGHT, IT ALREADY TURNED TO RED, AND I IMMEDIATELY PUT MY RIGHT FOOT ON THE BRAKE TO TRY TO STOP THE CAR IN FRONT OF THE TRAFFIC LIGHT. AT THIS MOMENT, SOMETHING SCARING HAPPENED. THE BRAKE DID NOT SEEM TO WORK, AND THE CAR STARTED TO ACCELERATE IN STEAD. I COULD NOT CONTROL THE CAR, AND MY CAR RUN THROUGH THE TRAFFIC LIGHT, AND EVERYONE IN THE CAR WAS VERY VERY SCARED. WE WERE VERY FORTUNATE BECAUSE THE CARS IN THE OTHER DIRECTION WERE STILL WAITING FOR THEIR GREEN LIGHT. FINALLY THE CAR WAS STOPPED APPROXIMATELY 40 YARDS AFTER THE TRAFFIC LIGHT. I SLOWLY DROVE MY CAR INTO A GAS STATION NEARBY AND CHECKED THE CAR (BUT I COULD NOT FIND ANY PROBLEMS BECAUSE I AM NOT A MECHANIC). AFTER THAT, I SLOWLY DROVE THE CAR TO AUSTIN TO DROP MY SON THERE, AND I DROVE BACK TO HOUSTON THROUGH HIGHWAY 290 VERY SLOWLY. AFTER THE ACCIDENT, I TOLD THE STORY TO MY COLLEAGUES AND MY CHURCH GROUP. I TOLD THEM IT WAS THE GOD WHO STOPPED THE CARS IN OTHER DIRECTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10303716February 1, 2010
ENGINE AND ENGINE COOLING
2003 TOYOTA SIENNA, SPONTANEOUS, UNCONTROLLED ACCELERATION. FIRST OCCURRENCE ON OR ABOUT 7/20/09. AT LEAST 3 SUCCESSIVE OCCURRENCES. TOYOTA DEALER (LARRY H MILLER BIG TOYOTA CITY) WAS ABLE TO DUPLICATE PROBLEM IN ROAD TESTS. WHEN IT HAPPENED TO ME, I THREW TRANSMISSION IN NEUTRAL. ENGINE HIT REDLINE IN TIME IT TOOK TO TURN KEY TO OFF.(1-2 SECONDS) FIRST MIS IDENTIFIED AS STICKING THROTTLE CABLES. TOYOTA REPLACED CABLES EVENTUALLY (AFTER RECURRENCE) REPLACED THROTTLE BODY. WIFE NEARLY HAD ACCIDENT WITH FIRST OCCURRENCE, HAD TO STAND ON BRAKES TO GET CAR STOPPED. SHUT DOWN VEHICLE IN LEFT TURN LANE ON BUSY SIX LANE ROAD. VEHICLE TOWED. I HAD TO REPLACE BRAKES/ROTORS. ABLE TO AVOID ACCIDENT WITH RECURRENCE BY SHOWING WIFE HOW TO THROW TRANSMISSION IN NEUTRAL AND SHUT DOWN VEHICLE. WIFE DOES NOT TRUST VEHICLE ALTHOUGH NEW THROTTLE BODY SEEMS TO HAVE SOLVED PROBLEM. TOYOTA KEPT VEHICLE TWICE FOR TOTAL OF TWO WEEKS, WE PAID OVER $1,300. TOYOTA NEVER ACKNOWLEDGED NOR ACCEPTED RESPONSIBILITY FOR THIS SERIOUS SAFETY ISSUE. OFFERED FREE CAR WASH WHEN WE COMPLAINED TO SERVICE MANAGER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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