Toyota Sienna Complaints (2000)

363 consumer complaints on file.

#10625809August 17, 2014
ENGINE
I DROVE MY VAN FROM WORK TO MY HOUSE WHICH IS AROUND 18 MILES. WHEN I GOT HOME I COULD SEE SMOKE COMING FROM UNDER THE HOOD. I QUICKLY GOT OUT AND PULLED MY BABY OUT OF HER CAR SEAT. WITHIN A FEW MINS THE SMOKE INCREASED BY A LOT AND I CALLED 911. BY THE TIME THEY ARRIVED THE VAN WAS COMPLETELY ENGULFED IN FLAMES, IT WAS COMPLETELY GUTTED BY THE TIME THEY PUT OUT THE FIRE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10621413August 11, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2000 TOYOTA SIENNA. WHILE DRIVING 60 MPH, THE VEHICLE STALLED AND WOULD ONLY SHIFT INTO REVERSE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. AN INDEPENDENT MECHANIC STATED THAT THE TRANSMISSION WAS DEFECTIVE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 155,000. UPDATED 10/2/14*CN THE CONSUMER STATED THE BRAKES FAILED MULTIPLE TIMES MOSTLY IN WINTER AND THE TRANSMISSION FAILED WITHOUT WARNING. UPDATED 3/9/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10620673August 7, 2014
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2000 TOYOTA SIENNA. THE CONTACT STATED THAT THE PASSENGER'S SIDE DOOR HANDLE DETACHED. THE CONTACT MENTIONED THAT THE PASSENGER'S SIDE DOOR COULD NOT BE OPENED OR CLOSED FROM THE OUTSIDE OR INSIDE OF THE VEHICLE. THE VEHICLE WAS DIAGNOSED AND NEEDED THE PLASTIC ASSEMBLY DOOR HANDLE REPLACED WITH A METAL INSERT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 37,700.00.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593901May 24, 2014
STRUCTURE:BODY:DOOR
WITHOUT WARNING, PLASTIC DOOR HANDLES BREAK, RENDERING ABILITY TO OPEN, CLOSE HATCH OR DOOR IMPOSSIBLE. HATCH DOOR BROKE FIRST APPROXIMATELY JANUARY 2013, THEN REAR SLIDING DOOR, AND THEN TODAY, PASSENGER FRONT DOOR. HATCH HAS NO INSIDE DOOR HANDLE, SO WITHOUT WARNING DOOR IMMEDIATELY INOPERABLE. REAR DRIVERS SIDE SLIDING DOOR BROKE ON OUTSIDE FIRST, THEN INSIDE WITHIN A DAY, SO THAT EMERGENCY EXIT IMPOSSIBLE. TODAY, FRONT PASSENGER DOOR OUTSIDE BROKE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584983April 25, 2014
FUEL SYSTEM, GASOLINE, VEHICLE SPEED CONTROL
VEHICLE SUDDENLY ACCELERATES WHEN THE GAS PEDAL IS LIGHTLY TAPPED. THE ENGINE WILL ACCELERATE OVER 2000 RPM A STAY THERE UNTIL THE IGNITION IS TURNED OFF. IF THE BRAKES ARE NOT HELD DOWN DURING THIS TIME THE VEHICLE WOULD CERTAINLY CRASH INTO ANYTHING IN ITS WAY. GAS PEDAL IS NOT STICKY OR STUCK, FLOOR MATS ARE NOT IN VEHICLE, AND THROTTLE IS CLOSED YET THE VEHICLE STILL ACCELERATES? CAN NOT FIND ANY OTHER ISSUES FOR THIS MODEL AND YEAR ONLINE FOR HELP OR ADVICE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563127February 5, 2014
SERVICE BRAKES
I LIKE MY TOYOTA SIENNA VAN (2000) SERVING ME FAITHFULLY. LAST WEEK, IT WAS VERY COLD - WITH ALL THE WINTER STORMS. I WARMED UP THE VAN FOR A FEW MINUTES AND THEN STARTED TO DRIVE. WITHIN A FEW MINUTES, I NEED TO PICK UP ANOTHER CHILD FOR CAR POOLING AND WHEN I TRIED TO MAKE A TURN, I APPLIED BRAKES AND THEY DID NOT WORK AT ALL. I GOT SUDDENLY SCARED AND SOMEHOW MANAGED TO TURN IN THE SAME SPEED. THEN I WAS RUNNING VERY SLOWLY (AND PERIODICALLY CHECKING THE BRAKES) UNTIL I FELT CONFIDENT THAT THE BRAKES STARTED WORKING AGAIN. IT WAS A ONE-TIME EVENT SO FAR AND I HAVE GONE THROUGH THE ONLINE POSTINGS (NOT THIS GOV.'T ONE) TO SEE THAT THIS HAS HAPPENED TO A FEW PEOPLE EARLIER FOR 2000 MODEL VANS. INTERESTING! I NEED TO BE CAREFUL WHILE APPLYING BRAKES IN COLD WEATHER. THANKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563125February 5, 2014
ELECTRICAL SYSTEM
I LIKE MY TOYOTA SIENNA VAN (2000) - WHICH HAS BEEN SERVING ME QUITE WELL FOR SEVERAL YEARS. IN THE LAST FEW WEEKS, STRANGE PROBLEMS OCCUR INTERMITTENTLY. WHILE MOVING AT AROUND 20+ MILES OR SO AND TURNING RIGHT, THE "BRAKE" LIGHT COMES OFF. UPON COMPLETING THE TURN, IT GOES OFF IN ABOUT 8 SECONDS OR SO. SAME WAY, WHILE TURNING LEFT AROUND THAT SPEED, THE DOORS GETS UNLOCKED AUTOMATICALLY (AUTO UNLOCKING POWER LOCK) AND I HAVE TO PRESS THE LOCK BUTTON TO LOCK THE DOORS. IT IS UNSAFE TO AUTOMATICALLY UNLOCK WHILE THE VEHICLE IS IN MOTION. NOT SURE WHY THIS IS HAPPENING. SEARCHED IN PRODUCT RECALLS AND IT IS NOT THERE. GOING TO TALK TO THE DEALER TO SEE WHY. THANKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520610June 19, 2013
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2000 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE WINDSHIELD BECAME UNLATCHED AND OPENED UPWARD, SHATTERING THE WINDSHIELD. THE VEHICLE WAS TAKEN TO A BODY SHOP WHERE THE CONTACT WAS INFORMED THAT THE HOOD LATCH WOULD NOT ENGAGE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 135,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10487690December 7, 2012
AIR BAGS, STRUCTURE:BODY
ON MY WAY TO WORK WHEN A DEER RAN OUT IN FRONT OF ME. I HIT THE DEER ON THE FRONT PASSENGER SIDE CAUSING ME TO LOSE CONTROL. RAN OFF INTO DITCH FLIPPED OVER AND WAS TRAPPED. THE AIRBAG DID NOT DEPLOY EVEN WHEN THE FIRE DEPT CUT ME OUT. THEY HAD TO CUT THE STEERING WHEEL OFF MY LEGS. NO AIRBAG DEPLOYED ON EITHER SIDE. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10470821August 15, 2012
SERVICE BRAKES
I WAS DRIVING IN TOWN ON DRY PAVEMENT ON A RELATIVELY FLAT STREET. I STARTED BRAKING FOR A STOP LIGHT. THE ABS SYSTEM KICKED IN AND WAS MAKING THAT AWFUL PULSING NOISE THAT IT USUALLY MAKES ON ICY ROADS. THEN SUDDENLY THERE WERE NO BRAKES AT ALL. I THINK THE PEDAL WENT TO THE FLOOR. I COULD NOT BRAKE AND RAN INTO THE CAR IN FRONT OF ME. WE PULLED INTO A PARKING LOT AND THEN THE BRAKES WERE WORKING FINE. ON THE DRIVE TO THE REPAIR PLACE THEY WORKED. THEY COULD NOT FIND ANYTHING WRONG. I'M SCARED TO DRIVE IT. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10467143July 23, 2012
POWER TRAIN
THE VEHICLE (2000 TOYOTA SIENNA) WAS STOPPED ON A RESIDENTIAL STREET AND I SHIFTED THE VEHICLE FROM DRIVE TO PARK. THE SHIFTER SHEARED OFF THE STEERING COLUMN. UPON TAKING OFF THE STEERING COLUMN COVER, I NOTICED THE SHIFTER HAD BROKEN OFF THE COLUMN IN THREE AREAS WHERE IT IS ATTACHED TO THE ALUMINUM HOUSING THAT SURROUNDS THE STEERING COLUMN. I COULD NOT REMOVE THE KEY NOR DRIVE THE CAR FROM THE STOPPED LOCATION. THE SIENNA WAS LOCATED IN THE MIDDLE OF A RESIDENTIAL STREET. I WAS ABLE TO GET THE VEHICLE TOWED TO A DEALERSHIP. THE DEALERSHIP INDICATED THAT TOYOTA HAD MADE TWO REVISIONS TO THIS PART AND IT WAS A KNOWN PROBLEM, HOWEVER IT HAD NOT BEEN RECALLED. I BELIEVE THIS PIECE BROKE DUE TO METAL FATIGUE AND POTENTIALLY COULD CAUSE A SERIOUS ACCIDENT IF THIS WERE TO HAPPEN ON AN ARTERIAL OR IF SOMEONE WERE TO SHIFT FROM DRIVE TO THE LOWER GEARS WHILE UNDER MOVEMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448309February 17, 2012
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2000 TOYOTA SIENNA. THE CONTACT STATED THAT IN EXTREMELY COLD WEATHER, THE BRAKE PEDAL WOULD BECOME RESISTANT. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000 AND THE CURRENT MILEAGE WAS 113,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428023September 30, 2011
STRUCTURE:BODY:DOOR
THE POWER DOOR WILL NOT OPEN/CLOSE CAUSING SERIOUS SAFTEY ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10424284September 8, 2011
STEERING
I WAS TRAVELING TO NORTHWEST ARKANSAS ON I 540 ROUNDING LEFT A CURVE AND MY STEERING DID NOT RESPOND UNTIL TURNING IT A HALF OF A TURN MORE ON THE STEERING WHEEL. THE STEERING WHEEL DID NOT RETURN TO CENTER. I FOUND A DOCUMENT ON THE NHTSA ODI ACTION NUMBER PE99-070 INDICATING OTHERS HAVE HAD THIS SIMILAR PROBLEM. I ALMOST WENT OFF THE SIDE OF A MOUNTAIN. I TOOK IT TO A FIRESTONE SHOP AND THE REPLACED LOWER BALL JOINTS, INNER AND OUTER TIE ROD ENDS AND SAID IT WAS "TIGHT". I EXPLAINED THAT I WAS VERY CONCERNED ABOUT RETURNING THROUGH THE MOUNTAINS AND ASKED FOR A THOROUGH CHECK. THEY SAID IT WAS AS GOOD AS NEW AND SHOULD NOT HAVE ANY OTHER PROBLEMS. THE FIRST MAJOR LEFT TURN ON THE WAY HOME HAD THE SAME RESULTS. I TOOK IT TO FIRESTONE IN MY HOMETOWN AND THEY SAID THE RACK AND PINION BUSHINGS WERE DEFECTIVE AND THE RACK AND PINION NEEDED TO BE REPLACED COSTING ME $900. I AM VERY CONCERNED FOR THE SAFETY OF THIS VEHICLE AND IF I HAD NOT BEEN THE ONLY ONE ON THE ROAD WOULD MOST CERTAINLY HAVE CAUSED AN ACCIDENT. I WOULD LIKE THE INVESTIGATION TO BE RE-OPENED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10424055September 7, 2011
STRUCTURE:BODY
SLIDING DOOR WILL NOT OPEN ELECTRICALLY AND/OR MANUALLY. CLICKS WHEN ACTIVATED BUT DOESN'T OPEN EITHER WAY. DISCONNECTED BATTERY AS SUGGESTED BY DEALER, TO RESET THE MECHANISM, BUT TO NO AVAIL; STILL DOESN'T WORK AND IS A LARGE PAIN TO DEAL WITH! IT FORCES ENTRY ON THE DRIVERS SIDE ONLY AND THAT IS NOT SAFE WHEN THERE IS SPEEDING BY ONLY A FEW FEET AWAY WITH TRAFFIC! THERE ARE THOUSANDS OF COMPLAINTS IN ALL THE TOYOTA FORUMS ON THE NET. I THINK IT IS PAST TIME FOR A FACTORY RECALL ON THESE AUTOMATIC SLIDING DOORS!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416366July 30, 2011
TIRES, TIRES:TREAD/BELT
CAR AND TIRES INSPECTED BY PROFESSIONAL FOR 2,500MI ROAD TRIP. ALL TIRES APPEARED FINE AND WERE ROTATED; HAVE 40,000MI WEAR (70,000MI RATED). WITHIN LAST 250MI, CAR BECAME IMBALANCED AND LACKED STABILITY WITH COMPUTERIZED VAN TIRE MONITOR ALSO RESPONDING. PROFESSIONAL INSPECTION REVEALED LEFT-REAR STEEL BELT VISIBLE AND TIRE SEPARATED AND FRONT-RIGHT HAVING EARLY SIGNS FOR SAME FAILURE. LEFT REAR TIRE REPLACED WITH FULL (NEW) SPARE, TRIP COMPLETED BUT LAST 25MI OF TRIP, VAN TIRE MONITOR ENGAGED AGAIN. PROFESSIONAL INSPECTION REQUIRED ALL TIRES BE REPLACED; LAST THREE TIRES WERE NOT TRUSTWORTHY FOR ANY DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408475June 22, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2000 TOYOTA SIENNA. THE CONTACT STATED WHILE DRIVING 55 MPH WITH THE BRAKES APPLIED THE VEHICLE WOULD NOT STOP. THE CONTACT DROVE ONTO THE EMERGENCY LANE AND THE VEHICLE TOWED TO THE DEALER. THE DEALER DIAGNOSED THE FAILURE AND DISCOVERED THAT THE ENGINE MOUNTS WERE BROKEN. THE CONTACT TOOK THE VEHICLE TO A DIFFERENT DEALER FOR A SECOND DIAGNOSTIC TEST WHO DID NOT STATE WHAT CAUSED THE FAILURE TO OCCUR. THE CONTACT STATED THE VEHICLE WAS UNSAFE TO DRIVE AND COULD HAVE CAUSED A CRASH. THE FAILURE MILEAGE WAS 219,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10394305April 5, 2011
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
TL*THE CONTACT OWNS A 2000 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 25 MPH, THE HOOD ABRUPTLY OPENED AND SHATTERED THE WINDSHIELD. THE CONTACT STATED THAT THE HOOD WAS PULLED DOWN AND THE VEHICLE WAS DRIVEN TO HIS PLACE OF RESIDENCE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS CONTACTED AND A COMPLAINT WAS FILED. THE CONTACT WAS AWAITING A CALL BACK FORM THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 155,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392231March 19, 2011
STRUCTURE:FRAME AND MEMBERS
POWER PASSENGER BACK DOOR HAS CEASED TO FUNCTION. THEE IS A WAY TO TURN OFF THE POWER DOOR, BUT THE MANUAL DOOR IS TOO DIFFICULT FOR THE CHILDREN TO OPERATE, THEY MUST ENTER AND EXIT ON THE DRIVERS SIDE REAR DOOR...TOYOTA WANTS 2300 TO REPAIR! I HAD PREVIOUSLY PAID 800 TO REPAIR, BUT THEY CLAIM THAT IT'S A DIFFERENT SET OF PARTS...AND DID NOT FIX THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384582February 26, 2011
STRUCTURE:BODY
2000 TOYOTA SIENNA PASSENGER SLIDING DOOR QUIT WORKING. WILL NOT OPEN AT ALL. I FEEL IT IS A DANGEROUS SITUATION, DUE TO DELAYED EXITS IN CASE OF EMERGENCY, AND CAN NO LET KIDS OUT CURB SIDE AT ALL. VERY DISAPPOINTED TOYOTA WON'T FIX IT. $1200 REPAIR. WHO HAS THAT? WON'T EVEN OPEN MANUALLY. I LOVE MY VAN! BUT THIS IS A HUGE SET BACK! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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