Toyota Sienna Complaints (2011)

615 consumer complaints on file.

#10928363November 28, 2016
AIR BAGS
TAKATA RECALL. THE DEALER HAS HAD MY VEHICLE FOR 3 MONTHS AND THEY STILL DON'T HAVE A FIX FOR THE RECALL. MEANWHILE, I AM STILL MAKING MY PAYMENT ON THE VEHICLE. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928386November 28, 2016
INTERIOR LIGHTING, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT STATED THAT THE INTERIOR LIGHTING ILLUMINATED UPON MAKING A TURN. THE LIGHTS DIMMED AFTER THE TURN WAS COMPLETED. THE CONTACT WAS UNCERTAIN IF THE VEHICLE WOULD BE REPAIRED BY A DEALER OR AN INDEPENDENT MECHANIC. THE DEALER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER ADVISED THE CONTACT TO TAKE THE VEHICLE TO A DEALER TO SCHEDULE AN APPOINTMENT. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926637November 17, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V285000 (AIR BAGS). HOWEVER THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926691November 17, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PART NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926377November 16, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 02/16/17*LJ UPDATED 02/21/17.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926427November 16, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926428November 16, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925218November 9, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924730November 8, 2016
AIR BAGS
LETTER TO THE ADMINISTRATOR REGARDING THE SAFETY RECALL ON THEIR 2011 TOYOTA SIENNA; SEEKING REIMBURSEMENT ON UNREASONABLE OUT-OF-POCKET EXPENSES THAT THEY INCURRED WHICH ARE THE DIRECT RESULT OF THIS RECALL. *SMD THE CONSUMER REFERENCED THE AIR BAG RECALL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925042November 8, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924638November 7, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V340000 (AIR BAGS) AND 11V560000 (EQUIPMENT) HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924659November 7, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/10/2017*CT UPDATED 01/11/17.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920440November 1, 2016
AIR BAGS, EQUIPMENT
TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V340000 (AIR BAGS) AND 11V560000 (EQUIPMENT); HOWEVER, THE PARTS FOR THE RECALL REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE AND PARTS DISTRIBUTION DISCONNECT. UPDATED 01/06/17*LJ UPDATED 01/23/17
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920352October 31, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919309October 27, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918652October 24, 2016
AIR BAGS
WE PURCHASED A 7 PASSENGER TOYOTA SIENNA IN 2011. WE STILL HAVE A LOAN ON THIS VEHICLE. IN OR ABOUT THE SUMMER OF 2016, WE RECEIVED A RECALL NOTICE FROM TOYOTA WITH THE ADDRESS AND PHONE NUMBER LISTED ABOVE. AMONG OTHER INFORMATION, IT STATES "UNTIL THE REMEDY BECOMES AVAILABLE WE RECOMMEND THAT YOU DO NOT OPERATE THE VEHICLE WITH AN OCCUPANT IN THE FRONT PASSENGER SEAT." IN THE FAQ, IT STATED, THAT TOYOTA WILL PROVIDE A LOANER VEHICLE FOR THOSE CUSTOMERS WITH VEHICLES CURRENTLY UNDER RECALL. IN ANOTHER PORTION OF THE LETTER, IT STATES THAT CA IS IN ZONE 1 AND THAT OUR VEHICLE IS IN ZONE A OF THE RECALL, THE MOST DANGEROUS AREA WITH RESPECT TO THE SAFETY OF THE RECALL. WHEN WE CONTACTED TOYOTA FOR A LOANER VEHICLE, THEY OFFERED A 5 PASSENGER TOYOTA CAMRY. THEY ALSO STATED WE COULD HAVE A 7 PASSENGER SIENNA IF WE PAID AN ADDITIONAL $500 A MONTH. WE TOLD THEM THIS WAS UNACCEPTABLE AS WE PURCHASED (AND ARE STILL PAYING TOYOTA FOR) A 7 PASSENGER VEHICLE. WE ESCALATED THIS NUMEROUS TIMES INCLUDING TO THE BBB AT WHICH TIME THEY SUDDENLY SAID THIS WAS A TEXAS COMPANY AND THAT THEY WOULD NOT BE OFFERING ANY ADDITIONAL REMEDY. WE WOULD LIKE A REPLACEMENT VEHICLE AT NO EXTRA CHARGE. PLEASE NOTE THAT THERE IS NO TIMELINE FOR THE RECALL SO THEY ARE SAYING INDEFINITELY THAT WE CANNOT USE THE CAR AS THEY SOLD IT TO US.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917796October 21, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917577October 20, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916176October 14, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915941October 13, 2016
STEERING
MY TOYOTA SIENNA 2011 WAS ON PARKED AND STATIONARY. WHEN I RESTARTED VEHICLE ELECTRIC POWER STEERING FAILED. MY STEERING BECAME MANUAL. IT IS HARD TO TURN. I HAD TO TOW MY CAR TO TOYOTA DEALER. AFTER THE CHECK AND BASED ON THEIR EXPERIENCE, TOYOTA DEALER SAID THAT IT IS AN ELECTRIC FAILURE IN POWER STEERING SYSTEM AND I HAVE TO REPLACE THE WHOLE POWER STEERING SYSTEM. I HAVE TO PAY $2032. BASED ON INTERNET SEARCH, TOYOTA SIENNA 2011 HAS THIS ISSUE ON THE MARKET. OTHER TOYOTA CARS WHICH USED THE SAME SYSTEM AND BUILT IN 2011 HAD THE RECALL. ONLY TOYOTA SIENNA 2011 IN NOT IN RECALL. CALLED MANUFACTURER AND TOYOTA DISAGREED TO CALL AS A RECALL ITEM. RATHER THEY PAID ME $750, AND I HAD TO PAY $840 FOR THE FIX. TOYOTA SIENNA 2011 POWER STEERING ELECTRIC FAILURE IS COMMON, SHOULD BE A RECALL ITEM. TOYOTA SIENNA 2011, MILEAGE 63000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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