Toyota Sienna Complaints (2011)

615 consumer complaints on file.

#10957421February 27, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V340000 (AIR BAGS) AND 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956575February 23, 2017
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956012February 21, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956111February 21, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V560000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 05/16/17*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10955295February 17, 2017
AIR BAGS
TAKATA RECALL - I RECEIVED MY RECALL NOTICE IN JUNE/JULY 2016. IT'S NOW BEEN 8 MONTHS WITH STILL NO ETA ON WHEN MY VEHICLE CAN BE FIXED. I'M MAKING $500/MO PAYMENTS ON A VAN THAT I SPECIFICALLY BOUGHT FOR THE SEATING AND SPACE AMONG OTHER CAPABILITIES. A COUPLE OF MONTHS OF HAVING THE KIDS/GUESTS SIT IN THE BACK IS ONE THING BUT 8 MONTHS IS QUITE A LONG TIME AND HEARING RUMORS OF ANOTHER YEAR OF THIS IS NOT GOOD. NOW I'VE RECEIVED A RECALL NOTICE ON MY AUTOMATIC SLIDING DOORS AND THE WORKAROUND FOR THAT IS TO MAKE EVERYTHING MANUAL UNTIL I GET THE OKAY TO HAVE IT FIXED, AGAIN, WITH NO ETA. NOW, I'M DRIVING AROUND AND CAN'T PUT ANYONE IN THE FRONT SEAT AND HAVE TO HAVE EVERYTHING MANUAL. I BOUGHT THE XLE MODEL FOR THE 8 SEATS BECAUSE I NEED THEM AND THE AUTOMATIC DOORS FOR THE CONVENIENCE AND THIS IS REFLECTED IN THE PRICE I PAID FOR THE CAR AND THE PAYMENTS I'M MAKING ON IT. CONSUMERS NEED SOME TYPE OF ETA OR SOME TYPE OF COMPENSATION FROM EITHER TOYOTA AND/OR TAKATA. THIS RECALL/ISSUE IS OF NO FAULT OF THE CONSUMER YET THEY ARE THE ONES BEING INCONVENIENCED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954438February 14, 2017
STRUCTURE:BODY
"TAKATA RECALL" SLIDING DOOR BEHIND THE DRIVER SEAT IS NOT WORKING AUTOMATICALLY MANY TIMES. SOMETIMES IT DOESN'T WORK AND LEFT OPEN, SO HAVE TO PUSH HARD BY HAND FORCEFULLY. MY NHTSA RECALL NO. IS 16V-858 ON INTERIM NOTICE BUT TOOK ALMOST TWO MONTHS TO WAIT AND NEVER BEEN RECEIVED THE LETTER TO BRING TO THE DEALER TO BE REPAIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954270February 13, 2017
AIR BAGS
TAKATA RECALL - NO DEALER IN MY AREA WAS WILLING TO PROVIDE ME A LOANER VEHICLE AND THE $35 PER DAY FROM TOYOTA IS NOT SUFFICIENT FOR ME TO RENT ANOTHER 7 PASSENGER MINIVAN OR SIMILAR. UNDER MY STATE'S LEMON LAWS IN NC A COMPANY WHICH IS UNABLE TO FIX THE KNOWN ISSUE WITH IN 15 DAYS IS IN VIOLATION OF OUR LEMON LAWS. MY SON HAS SEVERE HEMOPHILIA ANY FLYING DEBRIS INCREASES HIS RISK TO A CATASTROPHIC LEVEL AND THE SOLUTIONS OFFERED BY TOYOTA ARE NOT REFLECTIVE OF THEIR ABILITY TO PAY FOR A SUITABLE REPLACEMENT VEHICLE. IF I AM NOT CONTACTED WITHIN 48 HOURS OR REASONABLE TIME I WILL PURSUE LEGAL AND CLASS ACTION RECOURSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10953713February 9, 2017
AIR BAGS
TAKATA RECALL VEHICLE'S PRIMARY USE IS FOR HIGHWAY TRIPS WITH MY WIFE WHICH ARE NOW DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10950096February 7, 2017
STRUCTURE:BODY, SEATS
TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. IN ADDITION, THE CONTACT OBSERVED AN ABNORMAL NOISE AND MOVEMENT FROM THE REAR SEATS. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 04/19/17 LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10949935February 6, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10949120February 2, 2017
AIR BAGS, STRUCTURE:BODY
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V858000 (STRUCTURE) AND 16V340000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948955February 1, 2017
STRUCTURE:BODY:DOOR, VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 10 MPH, THE DRIVER SIDE SLIDING DOOR OPENED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE OVERHEAD SWITCH WAS REPLACED. IN ADDITION, THE SUN ROOF GASKET DETACHED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V340000 (AIR BAGS) AND 16V858000 (STRUCTURE). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 106,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948663January 31, 2017
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 15 MPH, THE REAR PASSENGER SLIDING DOOR OPENED WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,500. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948427January 30, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948476January 30, 2017
AIR BAGS
TAKATA RECALL. I CALLED TOYOTA BACK ON 7/18/2016, OPENED CASE# 1607150375 AND TO THIS DAY ( 1/30/2017 ) THERE HAS BEEN NO REMEDY FOR MY VEHICLE. IT HAS BEEN QUITE ANNOYING FOR ME NOT TO BE ABLE TO SEAT SOMEONE ON THE PASSENGER SEAT OF MY VAN, ESPECIALLY MY WIFE. I ALSO HAD TO TAKE FAMILY TRIPS AND OUTINGS WITHOUT THE USE OF THE PASSENGER SEAT. THIS ISSUE IS VERY FRUSTRATING AND I NEED TO HAVE IT RESOLVED ASAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947928January 27, 2017
AIR BAGS
TAKATA RECALL - THE RECALL DATE IS MAY OF 2016 AND THE FIX IS STILL NOT AVAILABLE. IN THE MEAN TIME WE ARE SUPPOSED TO NOT ALLOW ANYONE TO RIDE IN THE PASSENGER SEAT. WE BOUGHT A MINI-VAN TO BE ABLE TO CARRY A LOT OF PASSENGERS! HOW LONG WILL WE HAVE TO WAIT FOR A SOLUTION!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947990January 27, 2017
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. WHILE DRIVING 50 MPH, THE REAR DRIVER'S SIDE DOOR OPENED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947577January 25, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947358January 24, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. ...UPDATED 03/13/17 *BF *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947436January 24, 2017
AIR BAGS, ELECTRICAL SYSTEM
TAKATA RECALL WE RECEIVE A RECALL NOTICE FOR THE TAKATA PASSENGER AIRBAG IN JUNE 2016. WE HAVE FOLLOWED THE RECALL NOTICE AND HAVE NOT HAD A PASSENGER IN THE FRONT SEAT. IT HAS BEEN OVER 6 MONTHS AND THERE HAS BEEN NO REPAIR FOR THIS RECALL. JUST YESTERDAY JANUARY 23, 2017 WE RECEIVED ANOTHER RECALL NOTICE FOR THE ELECTRICAL ISSUE FOR THE POWER DOORS AND IT INSTRUCTED TO SHUT THE POWER OFF THE POWER DOORS. AFTER RECEIVING THIS NOTICE THE VAN ITSELF IS ALMOST RENDERED USELESS WITH THE EXCEPTION OF TRANSPORTING DRIVER. THIS IS VERY UNPROFESSIONAL FOR TOYOTA TO NOT QUICKLY RESOLVE THESE MATTERS AND PROVIDE CUSTOMER SERVICE TO THEIR CUSTOMERS REGARDING THEIR MISTAKES. THERE SHOULD BE GREATER PRESSURE ON TOYOTA TO QUICKLY REMEDY THESE RECALLS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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