Toyota Sienna Complaints (2004)

2,062 consumer complaints on file.

#10702655March 30, 2015
STRUCTURE:BODY:DOOR
AFTER OPENING THE REAR DRIVER SLIDER, THE DOOR WOULD NOT LATCH CLOSED.... CAN NOT GET THE DOOR TO STAY CLOSED.. BROUGHT IT IMMEDIATELY TO A DEALERSHIP, THEY GOT IT TO LATCH, BUT DRIVING HOME THE SLIDER COMPLETELY OPENED. THANKFULLY ONE OF MY CHILDREN WERE NOT IN THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702761March 30, 2015
SERVICE BRAKES
WHILE DRIVING 55 MPH ON A STRAIGHT STRETCH OF ROAD, THE CAR CAREENED TO THE RIGHT AND THE AUTOMATIC BRAKING SYSTEM SUDDENLY BECAME ENGAGED AND OUR CAR WAS FORCED TO STOP ON THE SIDE OF THE ROAD. AFTER TURNING OFF THE CAR AND RESTARTING, THE PROBLEM APPEARED TO BE A SINGULAR INCIDENT. HOWEVER, ABOUT ONE YEAR LATER, ON MARCH 27TH, 2015 A SIMILAR OCCURRENCE HAPPENED BUT AT ONLY 25 MPH. THE CAR, HOWEVER, WAS NOT DRIVABLE. AFTER DRIVING ABOUT 25 FEET, THE TRACTION LIGHT CAME ON, THE SIGNAL SOUNDED AND THE CAR BRAKES BEGAN TO PUMP AS THOUGH THE CAR WAS SKIDDING. AS THE CAR SLOWED ALMOST TO A STOP, STEPPING ON THE BRAKE MANUALLY STOPPED THE SIGNAL AND THE LIGHT , AS WELL AS, THE ABS SYSTEM TEMPORARILY ALLOWING THE CAR HAD DRIVEN A SHORT DISTANCE. AFTER ANOTHER 25 FEET, THE TRACTION LIGHT WENT ON AGAIN, THE WARNING BELL WENT OFF AND THE ABS SYSTEM WAS ACTIVATED AGAIN. THIS CONTINUED FOR A SIGNIFICANT DISTANCE BEFORE I DETERMINED THAT THE CAR COULD NOT BE DRIVEN WITHOUT A SIGNIFICANT ACCIDENT OCCURRING. UNFORTUNATELY IN THE FIRST INCIDENT, WE WERE ALMOST STRUCK FROM BEHIND BY A CLOSELY FOLLOWING VEHICLE. IN THE SECOND CASE, THE SAME NEARLY OCCURRED AS I TRIED TO EXIT ONTO A ROADWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701215March 23, 2015
TIRES, STRUCTURE
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V273000 (TIRES) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 5/12/15*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10700861March 21, 2015
STEERING, VEHICLE SPEED CONTROL, SERVICE BRAKES
AT VARYING RATES OF SPEED, ON DRY ROADS, MY VAN'S VSC AND TRACTION CONTROL ICONS WILL ILLUMINATE ON THE DASH, THE ACCELERATION WILL CEASE AND THE BRAKES WILL PUMP 2-4 TIMES, AND THE STEERING WILL STICK. ORIGINALLY, THIS OCCURRED ONLY ON ROADS THAT CURVED HOWEVER THE FREQUENCY OF OCCURRENCE IS INCREASING AND IT NOW OCCURS ON STRAIGHT ROADS AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10700788March 20, 2015
STRUCTURE:BODY
DRIVER SIDE DOOR WELD HAS FAILED ON THE HINGE. THIS CAUSES THE DOOR TO EXTEND BEYOND THE INTENDED RANGE OF MOTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694781March 17, 2015
STEERING
IMMEDIATELY AFTER TURNING THE STEERING WHEEL IN EITHER DIRECTION WHILE DRIVING, IT PULLS BACK IN THE OPPOSITE DIRECTION IN A JERKING MOTION. I HAVE TO HOLD THE STEERING WHEEL TIGHTLY AT EVERY TURN AND ANTICIPATE THE JERKING OF THE WHEEL SO I DO NOT CROSS OVER TO THE WRONG SIDE OF THE ROAD OR OFF THE ROAD. I TOOK MY VAN TO DIAGNOSE THE PROBLEM AT MY LOCAL AUTO REPAIR SHOP AND WAS INFORMED THAT THE UNIVERSAL SHAFT WAS CORRODED AND NEEDED FULLY REPLACED. BOTH JOINTS WERE RUSTED AND STIFF WHICH IS CAUSING THE ERRATIC MOVEMENT OF THE STEERING DURING TURNS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694438March 16, 2015
TIRES
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V273000 (TIRES) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694496March 16, 2015
VISIBILITY/WIPER
REAR DRIVER SIDE QUARTER PANEL GLASS FELL OFF VAN WHEN POWER WINDOW WAS OPENED. IT WAS FORTUNATE THAT THE GLASS WINDOW DID NOT HIT ANOTHER VEHICLE ON HIGHWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693432March 10, 2015
STEERING
MY 2004 TOYOTA SIENNA HAVE A NOISY STEERING AND STIFF STEERING IN COLD WEATHER WHEN TURNING AT LOW SPEEDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693154March 9, 2015
ELECTRONIC STABILITY CONTROL (ESC)
THIS HAS BEEN HAPPENING REGULARLY FOR AT LEAST TWO YEARS: TRACTION CONTROL SEIZES CONTROL OF CAR WHEN TRAVELING ANYWHERE FROM 35-65MPH, BUT IT HAPPENS MOST FREQUENTLY ON FREEWAY AT ABOUT 60MPH. THE CAR IS USUALLY ON A GRADUAL CURVE BUT IT ALSO HAPPENS WHEN THE VEHICLE IS TRAVELING ON A STRAIGHTAWAY. VEHICLE BECOMES DIFFICULT TO CONTROL, STEER, ACCELERATE, LIGHTS ON THE DASH LIGHT UP AND A TERRIBLE NOISE ENSUES. ONE INDEPENDENT MECHANIC AND TWO TOYOTA DEALERS HAVE ATTEMPTED TO TROUBLESHOOT THE PROBLEM AND HAVE BEEN UNSUCCESSFUL. WHEN TRACTION CONTROL IS MANUALLY TURNED OFF AT ENGINE POWER-ON, THE LIGHTS STILL LIGHT UP SHOWING IT IS ATTEMPTING TO SEIZE CONTROL, AND IN ONE INSTANCE, CONTROL WAS SEIZED DESPITE THE SYSTEM SUPPOSEDLY BEING SHUT DOWN. IT IS TERRIFYING FOR THE DRIVER AS WELL AS ANY PASSENGERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692883March 9, 2015
STRUCTURE, AIR BAGS
THE DASHBOARD OF MY SIENNA 2004, CRAKING ALL OVER (HORIZONTAL AND VERTICAL). FOLLOWING THE SAME LINES OF THE DESIGN. MY MINIVAN HAS NOT BEEN IN ANY ACCIDENT. *TR -THIS CAN PROVOQUE THE AIR BAGS INSIDE THE DASH ICAN BEE LOOSE IN ANY MOMENT AND CAUSE AN ACCIDENT. -ALL THE ELECTRIC WIRE CAN BE IN DANGER BECAUSE THE DASHBOARD IS BROKEN AND NOW IS NOT 1 PIECE SO IS NOT HOLD TO THE CAR 100%
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692499March 6, 2015
STRUCTURE:BODY
TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE DRIVER SIDE DOOR WELD HAD FRACTURED WHICH CAUSED THE DOOR TO CRACK AND MOVE OUT OF PLACE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR A DIAGNOSIS. THE TECHNICIAN STATED THAT THE HINGES NEEDED TO BE REPLACED AND WELDED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692014March 4, 2015
ELECTRICAL SYSTEM
PASSENGER REAR SLIDING AUTOMATIC DOOR'S CABLE FRAYED. CALLED TOYOTA AND THEY STATED THERE WAS AN EXTENDED WARRANTY AND IT WOULD BE COVERED AT NO CHARGE. I HAD NOT BEEN ABLE TO LEAVE THE VEHICLE BECAUSE IT WAS NEEDED AND MADE OUR WAY AROUND THE ISSUE. I WOULD LIKE TO SELL THE VAN BUT NOW I AM TOLD IT WILL BE ALMOST 2000 TO FIX BECAUSE IT IS OUT OF WARRANTY?? MAKES NO SENSE AS WHEN I INITIALLY CALLED, THEY STATED IT WOULD BE NO CHARGE AND NEVER MENTIONED ANYTHING ABOUT TIME OR MILEAGE. I BEG TO DIFFER ON THIS ISSUE AS WHEN I MADE THE INITIAL CALL IT WAS COVERED. SO SHOULDN'T IT STILL BE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691503March 2, 2015
POWER TRAIN, ELECTRICAL SYSTEM
TOYOTA DEALER (VICTORY TOYOTA OF CANTON , 46352 MICHIGAN AV, CANTON, MI 48188) FAILED TO FIX THE SHIFT LOCK SOLENOID ASSEMBLY THAT A SUBJECT OF A RECALL AND PROMISED TO CALL ONCE THE NEW PARTS ARE AVAILABLE. IT HAS BEEN MORE THAN 2 MONTHS AND THE PART HAS NOT BEEN REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690277February 24, 2015
POWER TRAIN
TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 13V429000 (POWER TRAIN). THE CONTACT STATED THE VEHICLE WAS SEEN BY THE DEALER FOR REPAIRS. THE CONTACT STATED THAT WHEN ATTEMPTING TO START THE IGNITION, THE VEHICLE WOULD NOT START. THE VEHICLE WAS EVENTUALLY ABLE TO START AND TAKEN TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 57,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690057February 23, 2015
VEHICLE SPEED CONTROL, ELECTRONIC STABILITY CONTROL (ESC)
PURCHASED 2004 SIENNA XLE AWD LIMITED 2/18/15. WHILE COMMUTING TO WORK THE TRACTION CONTROL SYSTEM RANDOMLY ACTIVATES IN DRY CONDITIONS (USUALLY ON DOWNHILL ANGLED TURN) CAUSING LOSS OF POWER, ACTIVATION OF FRONT RIGHT BRAKES, AND THE STEERING WHEEL JERKED FROM MY HANDS (RESULTING IN TRANSIENT OVERALL LOSS OF CONTROL OF VEHICLE). THIS DEFECT HAS OCCURRED 6 TIMES IN 2 DAYS AND I AM CURRENTLY AFRAID TO DRIVE THE CAR, ESPECIALLY WITH A 3 MONTH OLD. THERE HAVE BEEN MULTIPLE REPORTS ON EDMUNDS.COM AND OTHER TOYOTA FORUMS THAT SUPPORT THIS IS AN ONGOING PROBLEM WITH THIS MODEL/YEAR VEHICLE. THIS IS A SAFETY DEFECT AND THE VEHICLE SHOULD BE RECALLED TO PREVENT INJURY OR FATALITY AND TO RESOLVE THE ISSUE WITH THE TCS. THERE IS NO WAY TO TURN OFF THE TCS MANUALLY AND THIS ISSUE CAN CAUSE AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10689426February 19, 2015
SERVICE BRAKES, ENGINE, VEHICLE SPEED CONTROL
THE OUTSIDE TEMPERATURE WAS BELOW 32 AND IT WAS CLOSE TO 25 OR SO. WHEN I WAS DRIVING THE CAR AT 40 MPH WITH ENGINE TEMP STILL SLIGHTLY ABOVE COLD(NOT AT OPTIMAL WHICH IS ALMOST HALF WAY) AND SLOWED DOWN BY USING GENTLE BRAKES(NOT HARD BRAKES). JUST BEFORE THE VEHICLE COMES TO A FULL STOP, THERE IS UNINTENDED ACCELERATION AND I COULD SEE EVEN THE RPM(SCALE) TO SPIKE TEMPORARILY. THIS HAS BEEN HAPPENING EVERY TIME WHEN OUTSIDE TEMP IS COLD AND VEHICLE IS DRIVEN WITH COLD OR SLIGHTLY ABOVE COLD ENGINE TEMPERATURE. THERE IS A RISK OF HITTING ANOTHER VEHICLE OR MEETING ACCIDENT IF MISJUDGE MY BRAKING BECAUSE OF THIS PROBLEM.. PLEASE NOTE : THIS PROBLEM DISAPPEARS WHEN ENGINE TEMPERATE IS AT OPTIMAL AND I HAVE DRIVING A HONDA ACCORD 2008 EXL FOR LAST 7 YEARS(WAS BOUGHT NEW ONE), I NEVER HAD EXPERIENCED THIS PROBLEM IN THAT CAR EVEN WHEN DRIVEN WITH COLD ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10684098February 18, 2015
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS, STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE ATTEMPTING TO OPEN THE HATCHBACK, IT FAILED TO FULLY OPEN. THE CONTACT HAD TO APPLY FORCE TO THE LID IN ORDER FOR IT TO FULLY OPEN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. IN ADDITION, THE CONTACT STATED THAT THERE WAS A NOISE COMING FROM THE FRONT DRIVER SIDE DOOR AND THE DOOR OPENED FURTHER THAN NORMAL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE DOOR ARM NEEDED TO BE WELDED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682165February 9, 2015
STRUCTURE:BODY, ELECTRICAL SYSTEM
AFTER DRIVING THE MINIVAN TO DROP OFF THE CHILDREN AT DAYCARE, THE DRIVER SIDE POWER DOOR WAS OPEN AUTOMATICALLY BUT AFTERWARD, WOULD NOT CLOSE. THE MOTOR THAT OPENS AND CLOSES THE DOOR WOULD NOT RESPOND TO THE BUTTON THAT OPENS AND CLOSES THE DOOR. IT WOULD NOT RESPOND TO THE REMOTE CONTROL BUTTON THAT OPEN AND CLOSES THE DOOR. THAT DRIVER SIDE DOOR STAYED STUCK IN THE OPEN POSITION. I ATTEMPTED BUT COULD NOT PUSH IT TO GET IT CLOSE. I ATTEMPTED TO PRESS AND USE THE BUTTON ON THE DASHBOARD THAT WOULD MAKE THE DOOR GO INTO MANUAL MODE BUT ONCE THE MOTOR IS ENGAGE TO DRIVE OPEN THE DOOR, IT SEEMS THAT IT WOULD NOT DISENGAGED. AGAIN, THE DOOR JUST STAY STUCK IN THE OPEN POSITION. I ENDED UP DRIVING THE MINIVAN SLOWLY ON THE SIDE ROADS FOR ABOUT 5 MILES TO GET BACK HOME WITH THE DRIVER SIDE DOOR OPEN AND PARK IT BACK IN MY GARAGE. I CALLED TOYOTA HEADQUARTER TODAY (2-9-2015) TO FILE MY SAFETY CONCERN/COMPLAINT AND AM GIVEN A COMPLAINT #[XXX] TOYOTA WILL NOT HELP ME RECTIFY THE SAFETY DEFECT, THEY SAID IT WAS OUT OF WARRANTEE. I WOULD HAVE TO TAKE CARE OF THE SAFETY DEFECT MYSELF. PLEASE LOOK INTO THIS MATTER. LUCKILY, THIS INCIDENT HAPPENED IN PHOENIX, ARIZONA WHERE WEATHER IS USUALLY NOT AN ISSUE. I USE TO LIVE IN MINNEAPOLIS, MINNESOTA. THIS VAN WAS PURCHASE THERE IN MINNESOTA IN FACT. I CAN IMAGINE A SCENARIO WHERE IF THE DOOR WOULD NOT CLOSE DURING WINTER WITH CHILDREN IN IT, IT COULD BE DANGEROUS AND CATASTROPHIC IN TERMS OF EXPOSING THE PASSENGERS TO THE HARSH ELEMENTS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681776February 6, 2015
WHEELS
TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V273000 (TIRES). THE CONTACT STATED THAT THE DEALER TOOK THE TIRE FROM UNDERNEATH THE VEHICLE AND PUT THE TIRE INSIDE THE VEHICLE. THE CONTACT STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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