Toyota Sienna Complaints (2000)

363 consumer complaints on file.

#8020066October 2, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
CONSUMER STATES THAT THE ABS LIGHT CAME ON AND STAYED ON, HAD VEHICLE DIAGNOSIS. THE ABS SYSTEM HAD FAILED. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8019288September 24, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
CONSUMER STATES WHILE DRIVING THE ABS BRAKE LIGHT ILLUMINATED. TOOK TO DEALER AND THEY STATED THE ABS PUMP HAD LOCKED UP AND NEEDED REPLACING. PLEASE PROVIDE ANY FURTHER INFORMATION.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8019066September 19, 2002
STRUCTURE:BODY:DOOR
INTERMITTENTLY POWER SLIDING DOOR WILL NOT CLOSE ALL THE WAY, DOOR ALARM WILL CHIME. VEHICLE WAS TAKEN TO DEALER NUMEROUS TIMES, DID NOT FIND A PROBLEM. IN JULY OF 2002, DEALER REPLACED ACTUATOR AND POWER MODULE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8019075September 19, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
AIR PRESSURE GAUGE LIGHT CAME ON. DEALER EXAMINED VEHICLE, AND FOUND NOTHING WRONG. WHEN BRAKING BRAKES SQUEAK. DEALER REPLACED ABS ACTUATOR. AT THIS TIME, AIR PRESSURE GAUGE LIGHT IS ON AGAIN. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#767116September 13, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, UNKNOWN OR OTHER, POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, EXTERIOR LIGHTING:HEADLIGHTS
THIS 2000 SIENNA IS A LEMON. AT 50 MILES THE TORQUE CONVERTER NEEDED TO BE REPLACED. AT 100 MILES I NOTICED THAT THE VAN PULLS TO THE LEFT AT HIGHWAY SPEEDS OF 65 TO 70 MPH. AT 28,000 MILES THE FRONT TIRES FIRESTONE WERE ALL CHEWED UP BELTS SHOWING EVEN THOUGH WE HAD 3 ALIGNMENTS DONE IN LESS THAN A YEAR. THE AUTOMATIC SIDE PASSENGER DOOR GOT STUCK AND WOULD NOT CLOSE, DEALER REPLACED DOOR COMPUTER, AT 15,000MILES PAINT WAS CHIPPING OFF THE DOOR HANDLES AND A SHORT TIME LATER PAINT WAS CHIPPING OFF THE FRONT HOOD AS WELL. AT AROUND 20K THE REMOTE KEY/ALARM STARTED BLOWING FUSES, IT'S BEEN BACK 4 TIME TO GET FIXED W/ NOTHING DONE TO FIX IT. THIS IS THE CIRCUT THAT HAS THE ALARM, CLOCK AND DOME LIGHT. FROM THE VERY BEGINING THE TRANS. SOMETIMES WOULD SHIFT EITHER HARD OR W/ A DELY BETWEEN 1ST & 2ND GEAR THEN AT ABOUT 30,100 MILES THE CLUTCH CABLE WAS REPLACED. A CLUNK NOW HAPPENS WHEN GOING FROM PARK TO REVERSE ESP. WHEN ON A HILL. IT STILL DOES NOT SHIFT FROM 1ST TO 2ND RIGHT ALL THE TIME. THE SUN VISOR, WHEN IT'S COVERING THE LEFT DRIVERS SIDE WINDOW, WILL MOVE AND HIT THE DRIVER WHEN MAKING A LEFT TURN AT ANYTHING OVER 5 MPH. SO NOW EVERY TIME I MAKE A LEFT HAND TURN ONE HAND IS ON THE VISOR AND THE OTHER ON THE WHEEL, WHEN I BLEW ONE OF THE FRONT TIRES THE AAA SERVICEMAN COULDN'T CRANK THE CABLE THAT HOLDS THE TIRE BACK UNDER THE VAN, DEALER REPLACED CABLE AND OTHER PARTS. THE RADIOCD PLAYER SKIPS A LOT WHEN GOING OVER BUMPS, HAVE BEEN WAITING ALMOST 2 MONTHS FOR THE REPLACMENT. MIND YOU WE'VE ONLY HAD THIS VAN LESS THAN 2 YRS!!! OTHER STUFF, BATTERY WAS REPLACE WITHIN A YEAR, WHY I DON'T KNOW, CHANGE DOOR KEEPS POPPING OPEN (DRIVERS LEFT SIDE) WEATHER STRIPPING ON DRIVERS SIDE AT THE BOTTOM ON THE CAR (NOT DOOR) IS FALLING APART. HEAD LIGHTS ARE EITHER NOT AIMED RIGHT WHEN IN SPEC. OR BAD DESIGN. I THINK THIS IS DUE TO THE WAY THE LIGHTS ARE SHAPED, THERE IS VERY LITTLE LIGHT DIRECTLY IN FRONT OF YOU BUT PLENTY OF LIGHT ON THE 2 SIDES OF THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#766808September 6, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, POWER TRAIN:AUTOMATIC TRANSMISSION
I BOUGHT THIS 2000 SIENNA NEW. I HAVE HAD THREE MAJOR PROBLEMS IN TWO YEARS. THE LATEST FAILURE IS ON TRANSMISSION. TOYOTA REPLACED IT WITH A REBUILT AND IT IS GIVING ME ALL SORTS OF PROBLEMS THAT TOYOTA IS REFUSING TO ACKNOWLEDGE AND UNWILLING TO REPLACE THE SUBSTANDARD TRANSMISSION WITH A NEW PART. THE TRANSMISSION IS NOISEY. I HAVE EXPERIENCED SLIPS IN GEARS, HESITATION IN SHIFTING , UNDERPOWER WHEN ACCELERATING BEYOND 60-65 MPH OR DRIVING ON HILLS. I HAVE DIFFICULTIES CHANGING IN AND OUT OF FAST LANES, IT IS DANGEOURS AND TOYOTA INSISTED THAT IT MEETS THE STANDARD. THE SAME ARROGANCE THAT THEY HAVE DISPLAYED WHEN I PRESENTED THEM WITH THE POWER DOOR PORBLEM. NOW THEY REVEALED TO ME THAT THEY ACKNOWLEDGED THE DOOR PROBLEM BUT WHY AREN'T THEM ISSUING A RECALL. THERE WAS ALSO PROBLEM WITH THE ANTILOCK BRAKES. I NNED YOU ASSISTANCE TO RESOLVE MY TRANSMISSION PROBLEM AS WELL AS BRING THE SAFETY ISSUE ON SIENNA TO THE PUBLIC AWARENESS!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#766023August 22, 2002
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
POWER DOOR WOULD NOT REOPEN WHILE IN MOTION TO CLOSE (BY USING INSIDE POWER DOOR BUTTON). DAUGHTERS FINGER GOT CAUGHT IN THE DOOR, NO SAFETY FEATURE IN PLACE FOR DOOR TO RECOGNIZE THERE WAS AN OBSTACLE. HAD TO WAIT FOR DOOR TO CLOSE IN ORDER TO RE-OPEN IT.*AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#765719August 15, 2002
TIRES
STEERING ON THE CAR STARTED SHAKING AT SPEEDS OF 65 MPH. THE TOYOTA DEALERSHIP STATED THAT I NEEDED NEW TIRES. A CALL TO FIRESTONE SENT ME TO CADILLAC TIRE AND INDEPENDENT DEALER. THE OWNER ACKNOWLEDGED THAT THE TIRES WERE PREMATURELY WORN. HE CONTACTED FIRESTONE AND SPOKE WITH 2 INDIVIDUALS. A LADY TOLD HIM THEY ARE AN 80000 MILE TIRE. HOWEVER SHE COULDN'T DO ANYTHING SO WAS REFERRED TO ANOTHER PERSON. HE STATED THAT THERE IS NO MILEAGE WARRANTY ON THOSE ORIGINAL EQUIPMENT TIRES. THEY SENT ME TO THE TIRE STORE BUT WOULDN'T EVEN CONSIDER ANY TYPE OF ALLOWANCE FOR ANYTHING. I ALSO ROTATED THE TIRES AS RECOMMENDED BY THE MANUFACTURER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8015935August 9, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS PUMP LIGHT ILLUMINATED. TOOK VEHICLE TO DEALER, AND THEY STATED THAT ABS PUMP FAILED. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765395August 8, 2002
TIRES:TREAD/BELT
WE HAVE HAD MULTIPLE COMPLAINTS ABOUT THE TIRES SINCE WE PURCHASED THE VAN APRIL2000. DEALER SAYS NOTHING WRONG. WE HAVE TO CHECK TIRE PRESSURE FREQUENTLY AND ADD AIR. TODAY, DURING A TRIP FROM NORFOLK TO WADESBORO, NC, VIBRATIONS WERE FELT. PULLED INTO FIRESTONE STATION. SAID NOTHING WRONG. UPON ARRIVAL IN WADESBORO, WE HAD THE TIRES CHECKED AGAIN (NOT FIRESTONE STORE) AND WERE TOLD THE TREAD IS SEPARATING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765303August 7, 2002
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
INTERMITTENTLY THE RIGHT SIDE POWER SLIDING DOOR WOULD NOT CLOSE. MOST OF THE TIME, I COULD FIDDLE WITH THE DOOR AND GET IT TO WORK. I REPORTED THIS SEVERAL TIMES, AND ONE TIME IN THE SUMMER OF 2001 THE SERVICE PERSON HAD A TECHNICION LOOK AT IT BRIEFLY WHO GET IT TO WORK PART OF THE TIME. I WAS ADVISED TO SET AN APPT FOR A THOROUGH INSPECTION BEFORE MY WARRANTY WAS UP. THE SUMMER OF 2002 THE PROBLEMS BEGAN AGAIN. ON 06/03/02 THE DOOR FROZE OPEN COMPLETELY WITH THREE CHILDREN IN THE VAN. I HAD TO DRIVE IT TO THE DEALERSHIP WITH THE CHILDREN IN THE CAR AND THE DOOR OPEN. BY THE TIME I GOT TO THE DEALERSHIP, I HAD BEEN ABLE TO CLOSE THE DOOR AND THEY COULD FIND NOTHING WRONG. EVENTUALLY THEY SET APPT FOR REPLACEMENT OF THE ELECTRONIC SWITCH. THREE DAYS LATER THE DOOR FROZE OPEN AGAIN AND I WAS REQUIRED TO DRIVE VEH TO DEALERSHIP WITH DOOR OPEN, COMPROMISING THE SAFETY OF THE CHILD. THIS TIME THE DOOR FROZE COMPLETELY AND THEY WERE ABLE TO SEE THE PROBLEM. ON 07/22/02 THEY DETERMINED THE PROBLEM TO BE THE ECU, GAVE ME A RENTAL, KEPT THE VEH FOR 2 WEEKS, THEN DISABLED THE COMPUTER TO THE DOOR SO I COULD OPERATE IT MANUALLY, TOOK BACK THE RENTAL, AND ADVISED THE NEW PART WOULD BE IN APPROX 08/15/02. SINCE TOYOTA HAS HAD A PROBLEM WITH THIS COMPUTER NATIONWIDE (THERE ARE 162 ON BACKORDER) AND THE GUARANTEE ON THE NEW PART IS ONLY 12 MONTHS, I BELIEVE THIS PROBLEM COULD ARISE AGAIN AFTER THE NEW PART IS INSTALLED. I AMANXIOUS ABOUT THE SAFETY IMPLICATIONS OF THIS, AM TIRED OF THE INCONVIENCE THIS HAS CREATED. AM AFRAID TO TAKE TEH VEH OUT OF TOWN, AND ASSERT THAT TOYOTA HAS DONE THE LEAST IT COULD AND THE LATEST POSIBLE TIME. I HAVE ASKED FOR AN UNCONDITIONAL GUARANTEE ON THESE PARTS AND LABOR FOR THE FUTURE OR REPLACEMENT OF THE VEH (ALTHOUGH NOT WITH AN AUTOMATIC DOOR), BUT BELIEVE THIS WILL NOT BE SUCCESSFUL. I YOU CAN BE OF ANY ASSISTANCE, I WOULD APPRECIATE IT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8015727August 7, 2002
TIRES:TREAD/BELT
WHILE DRIVING AT 75 TO 80 MPH, CONSUMER STARTED TO HEAR A FLAPPING SOUND IN REAR OF VEHICLE, IT WAS DETERMINED THAT THE TREAD HAD COME OFF THE REAR DRIVER'S SIDE TIRE (ORIGINAL TIRES ON TOYOTA, SIENNA, 2000, FIRESTONE P20570R15 95 S M&S, DOT W2MO F6L 096 FR 680). *AK *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8015650August 6, 2002
TIRES:TREAD/BELT
ORIGINAL TIRES, DOTW2VF239 ON INFINITI, FOREST, ST P21565R15. DRIVER'S FRONT TIRE COMPLETELY DEFLATED WHILE DRIVING. PASSENGER'S SIDE FRONT TIRE WAS SHOWING PREMATURE SEPARATION. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763765July 2, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE RIGHT SLIDING DOOR OF THE 2000 SIENNA HAS A BIG PROBLEM WITH THE LOCK. MOST OF THE TIME, THE INSIDE LOCK GETS STUCK FROM THE INSIDE AND THERE IS NO WAY THAT THE PASSENGER CAN GET OUT THAT DOOR. AND IT TAKES TIME BEFORE IT GETS FIXED -- MORE OFTEN THAN NOT I HAVE TO CONTEND MYSELF MOVING THE CAR WITHOUT THE BENEFIT OF THE RIGHT SIDE DOOR SLID CLOSED, BUT NOT LOCKED. THIS IS NOT SAFE, ESPECIALLY FOR A PARENT LIKE ME WITH PASSENGER KIDS. ALSO, THE SIENNA HAS BEEN GOING BACK AND FORTH TO THE TOYOTA SERVICE CENTER FOR THE "UNUSUAL NOISE" BECOMING APPARENT ESP. WHEN THE CAR ACCELERATES FROM 0-30 MPH. I HAVE REPORTED THE NOISE WHEN I HAD MY BELTS CHANGED, TRANSMISSION FLUID FLUSHED, AND POWER STEERING BELT REPLACED -- BUT THE NOISE IS STILL THERE AFTER THE SERVICE AND AFTER IT COSTS ME $400.00! THEN I BROUGHT THE CAR BACK TO THE SHOP AND AFTER VISUALLY CHECKING IT, THE SERVICE GUY AT TOYOTA OF TEMECULA VALLEY SAID THAT MY TRANSMISSION IS THE PROBLEM AND IT HAS TO BE REPLACED FOR $3,500.00 + TAX!! I ASKED HOW COME - CONSIDERING THAT THE CAR OBSERVES THE MAINTENANCE SCHEDULE RIGIDLY, NO ROUGH DRIVING, OILS/FILTERS CHANGED REGULARLY, FLUIDS FLUSHED-DRAINED-REFILLED PROPERLY, ETC. I EVEN HAVE A LIFETIME ALIGNMENT THAT IT GETS REGULARLY CHECKED AND BROUGHT BACK TO SPECS. THE SERVICE GUY SAID THAT "IT IS A COMMON PROBLEM WITH ALL SIENNAS" AND IT IS NO LONGER SURPRISING FOR THEM. I CHECKED ON THE REVIEWS AND FEEDBACKS AND TO MY SURPRISE, OTHER SIENNA OWNERS HAD THEIR TRANNYS REPLACED 2-3 TIMES ALREADY, THE VAN WILL EMIT THE SAME NOISE EVEN IF IT GETS FIXED, TRANNYS ACT OUT EVEN AT 15,000 MILES! MY CONTENTION IS THAT IS THE SERVICE SHOPS OF TOYOTA ARE ALREADY AWARE OF THAT PROBLEM, HOW COME IT DOESN'T GET RECALLED AND LET THEM FIX THE PROBLEM BEFOREHAND? I AM A SINGLE PARENT AND GETS NO CHILD SUPPORT FROM ANYBODY -- AND FOR A YOUNG CAR LIKE MINE IN YEARS AND VERY WELL MAINTAINED AND DEAL WITH A BIG TRANNY PROBLEM INSTANTLY REQUIRING BIG CASH, I FIND IT UNFAIR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8010499May 28, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
WHILE VEHICLE WAS IN REVERSE APPLIED BRAKES AND IT WOULD NOT STOP. VEHICLE ROLLED DOWN HILL. DEALER CONTACTED. PLEASE ADD VIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8010240May 21, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
WHILE VEHICLE WAS IN PARK POSITION AND KEY WAS IN IGNITION VEHICLE WENT OUT OF PARK INTO REVERSE, AND VAN RAN INTO A TREE BEFORE COMING TO A STOP. CONTACTED DEALER, AND DEALER WAS NOT WILLING TO DO ANYTHING.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#761912May 14, 2002
WHEELS:LUGS/NUTS/BOLTS/STUDS
TWO TIMES I ROTATED THE TIRES AND THE LUG NUTS CRACKED IN TWO. SOME FILL REAL SPOUNGY. I WENT TO TOYOTA DEALER BUT THE WOULD NOT REPLACE THEM, THE SAID THEY WERE TIGHTED TO MUCH. IN 25 YEARS WORKING ON CARS I NEVER SEEN LUG NUTS BREAK. SO I PURCHASE NEW ONE AND RIGHT AWAY I NEW THEY WERE BETTER. SO I SHOWED THEM TO THE SERVICE MANAGER, HE STILL SAID THERE IS NO PROBLEMS. I SAID THERE MUST BE, THE NEW ONES ARE BETTER (MORE THEADS, WT. MORE, & BETTER STEEL ) ALSO TWO LUG NUTS BROKE TAKING THEM OFF.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761627May 7, 2002
TIRES
TIRE DELAMINATED, DAMAGED BUMPER, ETC.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8008978May 2, 2002
WHEELS:LUGS/NUTS/BOLTS/STUDS
THE CONSUMER STATES ONE LUG NUT ON TWO TIRES HAD BROKEN AND SHEARED PARTIALLY OFF. THE CONSUMER WAS ROTATING THE TIRE WHEN THE PROBLEM WAS FOUND. THE DEALER WAS NOTIFIED AND HAD NO KNOWLEDGE OF OTHER FAILURES. THE LUG NUTS WERE REPLACED.*JB.*JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761125April 24, 2002
TIRES
VAN EXPERIENCED EARLY AND SEVERE TIRE WEAR. TIRES REPLACED AFTER ROTATIONS AND 33,000 MILES. VAN STILL PULLED LEFT. DEALER REALIGNED VAN, BUT IT STILL PULLED LEFT. SENT US BACK TO TIRE STORE. TIRES REBALANCED TWO MORE TIMES (FOR A TOTAL OF 3) AND VAN STILL PULLS LEFT. DEALER CLAIMS IT IS THE TIRES AND WILL NOT FIX EVEN THOUGH CAR IS UNDER WARRANTY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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