Toyota Sienna Complaints (2004)

2,062 consumer complaints on file.

#10820640January 16, 2016
UNKNOWN OR OTHER
TOYOTA SIENNA DOOR CHECK SPOT WELD FAILURE - DRIVER'S SIDE FRONT DOOR WAS MAKING LOUD NOISE, SO I HAD IT REPAIRED AT A REPAIR SHOP AROUND JAN 15, 2015 AT 98985 MILEAGE AND PAID $224.56. SAME PROBLEM CAME BACK AFTER LITTLE LESS THAN 1 YEAR AT 102,000 MILEAGE. YOUTUBE LINK WITH SIMILAR ISSUE - HTTPS://WWW.YOUTUBE.COM/WATCH?V=BXKWZLGUAK4
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820547January 15, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. ON SEVERAL OCCASIONS, IT TOOK SEVERAL ATTEMPTS TO SHIFT THE VEHICLE INTO PARK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V429000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 107,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818762January 7, 2016
UNKNOWN OR OTHER
MY DASHBOARD HAS BEEN CRACKING FOR A COUPLE OF YEARS NOW. THE HEAT HAS BEEN CAUSING IT TO BUBBLE UP AND CRACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816206December 25, 2015
STRUCTURE:BODY
BOTH SLIDING DOORS BROKE WITHIN 6 MONTHS OF ONE ANOTHER; ONE STILL OPERATES MANUALLY, THE OTHER CANNOT BE OPENED AT ALL. TOYOTA STATES THE $3000 REPAIR WILL NOT BE CONVERTED UNDER WARRANTY THOUGH THIS APPEARS TO A VERY FREQUENT PROBLEM DISCUSSED ON ONLINE CHATROOMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811398December 21, 2015
STRUCTURE:BODY
THE DRIVER'S SIDE DOOR HINGE IS BROKEN AND MAKES OPENING AND CLOSING OF THE DOOR DIFFICULT AND SEEMS UNSAFE. WE TOOK IT TOO THE DEALER AND THEY TOLD US IT'S NOT COVERED AND WILL COST TOO MUCH MONEY FOR US TO REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810622December 16, 2015
STRUCTURE:BODY
DUE TO WHAT I HAVE LEARNED IS AMONG NEARLY ALL 2004 TOYOTA SIENNA OWNERS, THE SLIDING CAN DOORS FREEZE SHUT AND CAN'T BE OPENED. ON CHRISTMAS DAY 2012, MY VAN WAS PARKED ON THE STREET, AND AT ABOUT 1AM I WENT OUT TO START THE VAN AND WARM IT UP FOR MY FAMILY, ABOUT 15 MINUTE LATER I CAME OUT WITH THE KIDS TO LEAVE. I THEN DISCOVERED THAT THE DOORS WERE FROZEN SHUT. I TRIED PULLING MANY TIMES AND THEN TRIED HAVING SOMEONE GO INSIDE THE VAN AND PUSH WHILE I PULLED, IT DIDN'T WORK. THEN I HAD MY WIFE TAKE THE KIDS BACK IN THE HOUSE WHILE I WORKED ON IT, I GOT THE DOOR TO OPEN ABOUT AN INCH AND I STUCK MY FINGERS IN AND GRIPPED THE EDGE OF THE DOOR FOR BETTER LEVERAGE AND TO AVOID DAMAGING THE HANDLE. I THEN PULLED REALLY HARD AND IT CAME A LITTLE FURTHER OPEN. IT THEN ENGAGED THE AUTOMATIC CLOSE AND SHUT MY 4 FINGERS INTO THE DOOR. I WAS THEN ALONE OUTSIDE WITH ONE HAND STUCK IN THE DOOR, I SCREAMED FOR HELP AND FINALLY SOME PEOPLE CAME OUTSIDE AND RAN INSIDE THE VAN FROM THE DRIVERS DOOR AND TWO PEOPLE KICKED ON THE DOOR FROM THE INSIDE WHILE ONE PULLED FROM THE OUTSIDE UNTIL THEY BROKE THE FROZEN SEAL. MY FINGERS WERE IN EXTREME PAIN AND I COULDN'T BEND ANY OF THEM FOR SEVERAL HOURS. I HAD DEEP GROOVES ON EITHER SIDE OF MY FINGERS AND TO THIS DAY I HAVE SCAR TISSUE BUILD UP ON THE BACKSIDE OF MY FINGERS FROM HE COMPRESSION DAMAGE. THIS AGAIN HAPPENED TO MY 3 YEAR OLD DAUGHTER A YEAR LATER WHEN SHE RAN AND TRIED TO OPEN THE DOOR. FORTUNATELY HER FINGERS WERE SMALLER SO THERE WAS LESS DAMAGE TO HER FINGERS THAN MINE. BUT IN EITHER CASE, HAD THERE NOT BEEN OTHER PEOPLE THERE TO HELP. THERE WOULD BE NO HOPE OF SAVING YOURSELF. I SHOULD NOTE THAT I AM A 6' 28 YEAR OLD MALE WHO WORKS IN CONSTRUCTION AND IS IN GOOD SHAPE. WITH ALL OF MY EFFORT, INCLUDING PUTTING MY FEET ON THE PASSENGER DOOR AND PULLING I COULDN'T OPEN THE DOOR. THIS HAS BROKEN BOTH OF OUR AUTOMATIC DOORS.
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#10809299December 9, 2015
UNKNOWN OR OTHER
BOUGHT 4 NEW GOODYEAR VIVA 2 TIRES IN 2014 AT WALMART IN HAINES CITY, FLORIDA JUST HAD MY 2ND BLOWOUT DUE TO SIDEWALL SEPARATION AT 55 MPH. BALANCED TIRES AND CHECK PRESSURES ALWAYS. FAULTY PRODUCT - WALMART NOT WILLING TO WARRANTY SAID IT'S A MANUFACTURERS PROBLEM. PLEASE INVESTIGATE THIS TIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808386December 4, 2015
STRUCTURE:BODY
THE DRIVER DOOR WELDS HAVE BROKEN, WHICH CAUSES THE DOOR TO BE DIFFICULT TO OPEN AND CLOSE. RESEARCH ON THE MATTER REVEALED EVENTUALLY THE ENTIRE DOOR CHECK MOUNTING PANEL CAN FAIL, CAUSING THE DOOR TO CLOSE UNEXPECTEDLY AND BECOME A SAFETY ISSUE. I CALLED TOYOTA'S CONSUMER AFFAIRS DEPARTMENT, AND THEY REFUSED TO TAKE ANY CORRECTIVE ACTION. TOYOTA WAS AWARE OF THIS PROBLEM YEARS AGO, WHICH WAS DOCUMENTED IN THEIR OWN TSB #NV003-07. AS A SENIOR CITIZEN, I AM AFRAID I WILL BE INJURED BY THIS DEFECT, WHICH IS BECOMING WORSE AS TIME PROGRESSES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808299December 3, 2015
STRUCTURE:BODY
2004 TOYOTA SIENNA XLE LIMITED: THE REAR DOOR/HATCH CLOSES RANDOMLY AFTER OPENING. THE METHOD OF OPENING DOES NOT SEEM TO MAKE A DIFFERENCE WHETHER BY REMOTE OR INTERIOR DOOR CONTROLS. THREE TIMES NOW I WAS NEARLY CRUSHED IN THE DOOR, BARELY ESCAPING IN TIME. IT IS BEYOND REASON WHY THIS HAS NOT BEEN ADDRESSED ALREADY AS IT IS CLEARLY AN ISSUE THAT HAS OR WILL CAUSE BODILY HARM AND NOT A NEW ISSUE. A WELL DOCUMENTED DEFECT THAT IS NOT ADDRESSED...WOW. THE VEHICLE WAS PARKED WHEN THE INCIDENCE(S) OCCURRED. WHOEVER HAS THE AUTHORITY PLEASE PUT THIS ITEM ON RECALL BEFORE SOMEONE IS SERIOUSLY INJURED OR WORSE! THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808013December 2, 2015
STRUCTURE:BODY
THE VEHICLE WAS PARKED IN A SHOPPING CENTER PARKING LOT. I HAD LIFTED THE TALIGATE WITH THE POWER LIFTER. AS MY WIFE WAS BENDING INTO THE CARGO AREA TO GET TOTE BAGS, THE DOOR CAME DOWN ON HER. SHE JUMPED ASIDE. THE DOOR CONTINUED TO COME DOWN. THIS HAPPENED AGAIN IN THE MANUAL MODE. WE TOOK THE VAN TO THE DEALER. THEY "VERIFIED CUSTOMER'S CONCERN." BECAUSE THESE STRUTS HAVE BEEN THE SUBJECT OF A RECALL OR EXTENDED WARRANTY AND BECAUSE THIS IS A SAFETY ISSUE, I CONTENDED THAT TOYOTA SHOULD PAY FOR THE REPAIR/REPLACEMENT, ALTHOUGH THE WARRANTY HAD EXPIRED. WE DID NOT GO FORWARD WITH THE WORK. THE DEALER REFERRED ME TO CORPORATE, WHERE I HAD ALREADY ESTABLISHED A CASE. I HAVE TALKED AGAIN WITH CORPORATE. THE CASE IS UNDER REVIEW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10806503November 24, 2015
STRUCTURE:BODY:HATCHBACK/LIFTGATE
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE LIFTGATE CLOSED INDEPENDENTLY. AS A RESULT, THERE WERE THREE INJURIES. MEDICAL ATTENTION WAS NOT REQUIRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 89,000.
Crash:
No
Fire:
No
Injuries:
3
Deaths:
0
#10788278November 4, 2015
ENGINE, UNKNOWN OR OTHER
WHEN NEGOTIATING MOVING INTO TRAFFIC AT SLOW SPEEDS, WHEN A SMALL AMOUNT OF ACCELERATOR MOVEMENT IS MADE THE VEHICLE RAPIDLY ACCELERATES MAKING IT NECESSARY TO QUICKLY APPLY THE BRAKES TO AVOID COLLISION. THE VEHICLE WAS PURCHASED USED FROM A DEALER AND THERE WAS A RECALL BULLETIN (TECH SERVICE BULLETIN ISSUED 11/7/2003 FOR 04-05 SIENNA BULLETIN NO TC007-03 OUT ON THE ENGINE CONTROL MODULE. WHEN POINTED OUT TO THE DEALER THEY SIMPLY STATED THAT THAT RECALL WAS ONLY AVAILABLE TO THE ORIGINAL PURCHASER AND THEN ONLY IF REPORTED WITHIN THE FIRST THREE MONTHS AFTER PURCHASE. WAS TOLD BY TWO DEALERS THAT THE RECALL DID NOT APPLY TO OUR VEHICLE AND LATER THAT A RECALL WAS NOT ISSUED FOR THAT PROBLEM. ( I HAVE A COPY OF THE ORIGIONAL RECALL NOTICE STATING THE ABOVE PROBLEM)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785813October 24, 2015
STRUCTURE:BODY
THERE IS AN ISSUE WITH THE DOOR CHECK MOUNTING PANEL ON BOTH OF THE MINIVAN'S FRONT DOORS. THE DOOR CHECK MOUNTING PANEL IS THE PIECE THAT KEEPS THE DOOR OPEN, AND IF THE PART FAILS THE DOOR CAN SWING FREELY AND UNEXPECTEDLY SHUT ' OBVIOUSLY A CONCERN FOR PARENTS WITH KIDS. TOYOTA HAS TRACED THE PROBLEM BACK TO BAD SPOT WELDS PERFORMED AT THE AUTOMAKER'S PRINCETON, INDIANA FACTORY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785173October 21, 2015
UNKNOWN OR OTHER
2004 TOYOTA SIENNA RIGHT SIDE REAR POWER DOOR WILL NOT CLOSE. OPENS HALF WAY AND THEN MUST BE MANUALLY CLOSED. CABLE BROKEN. CAUSES SAFETY CONCERN FOR PASSENGERS IN REAR SEATS ABILITY TO EXIT CAR IN EMERGENCY. MY GRANDCHILDRENS LIVES ARE PRECIOUS TO ME!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785180October 21, 2015
UNKNOWN OR OTHER
2004 TOYOTA SIENNA DRIVERS SIDE DOOR BROKEN. INTERNAL DOOR ASYMBLY BROKE INSIDE DOOR. DOOR HINGES ALSO BROKE. DEALER SAID IT WOULD COST $2000 TO FIX. AUTO BODY SHOP REPAIRED FOR $300. THIS WAS A SAFETY ISSUE AND TOYOTA SHOULD RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780622October 7, 2015
STRUCTURE:BODY
DRIVER SIDE SECOND ROW PASSENGER POWER SLIDING DOOR SUDDENLY STOPPED WORKING. ONLY SLIGHTLY BUDGES MANUALLY AND ELECTRICALLY THEN HAS TO BE FORCED CLOSED. MECHANIC SUSPECTS BROKEN CABLE AND QUOTED ME $1,500 - $2,000 TO REPAIR. REALLY? AND IF THE OTHER DOOR STOPS WORKING LIKE THE HUNDREDS OF COMPLAINTS I AM READING ON JUST ONE BLOG (REPAIRPAL)? I LOVE THIS VAN AND HAVE BABIED IT WITH ON-TIME MAINTENANCE AND REPAIRS BUT THIS IS TOO MUCH! I CAN'T AFFORD THIS BUT SAFETY IS A MAJOR CONCERN TO ME AS THIS EXIT NO LONGER EXISTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779699October 5, 2015
ELECTRICAL SYSTEM, STEERING
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE DRIVING AT 35 MPH, THE VSC AND THE ABS WARNING LIGHTS ILLUMINATED INTERMITTENTLY. THE CONTACT ALSO STATED THAT WHEN THE FAILURE OCCURRED, THE FRONT OF THE VEHICLE BEGAN TO SWERVE INTO OTHER LANES WHILE THE REAR OF THE VEHICLE WENT IN THE OPPOSITE DIRECTION. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE STEERING SENSOR WAS REPLACED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 264,888.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779252October 2, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 25 MPH, THE TRANSMISSION FAILED TO RESPOND. IN ADDITION, WHENEVER SHIFTING INTO THE PARK POSITION, THE VEHICLE WOULD ROLL A SHORT DISTANCE. THE CONTACT ENGAGED THE EMERGENCY BRAKE WHEN PARKED BEHIND ANOTHER VEHICLE DUE TO THE UNINTENDED ROLLING. THE VEHICLE WAS TOWED TO THE DEALER. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V429000 (POWER TRAIN) HOWEVER, THE FAILURE CAUSED INTERNAL DAMAGE TO THE TRANSMISSION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778983October 1, 2015
ELECTRICAL SYSTEM, STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE ATTEMPTING TO OPEN THE VEHICLE'S AUTOMATIC DOORS, THE CONTACT HEARD AN ABNORMAL NOISE. WHILE TRYING TO CLOSE THE DOORS, THE DRIVER SIDE SLIDING DOOR WOULD NOT CLOSE. THE CONTACT TOOK A CLOSER LOOK AND NOTICED THAT THERE WAS A FRAYED CABLE ON THE TOP SIDE OF THE AUTOMATIC DOOR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CABLE WAS CUT FOR THE CONTACT TO BE ABLE TO CLOSE THE DOOR MANUALLY. THE CONTACT STATED THAT THE PASSENGER SIDE SLIDING DOOR BECAME INOPERABLE APPROXIMATELY THREE WEEKS LATER WITH THE CABLE BEING FRAYED AT THE TOP OF THE DOOR AND WOULD NOT CLOSE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE CABLE WAS CUT AND THE DOOR WAS CLOSED. THE CONTACT STATED THAT THE MECHANIC STOPPED ELECTRICITY FROM GOING TO THE DOOR SO THAT THE DOOR COULD BE OPENED AND CLOSED MANUALLY AS AN INTERIM REPAIR. SINCE THE DOORS WERE ORIGINALLY AUTOMATICALLY POWERED TO OPEN AND CLOSE, THEY BECAME VERY HARD TO OPERATE. THE FAILURE MILEAGE WAS 134,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10777777September 25, 2015
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL, SERVICE BRAKES
IT STARTED A YEAR OR SO AGO THE WHILE DRIVING ON DRY ROAD ABOVE 50MILES THE VSC LIGHT WOULD LIT WITH A ALARM SOUND, THE VAN WILL AUTOMATICALLY APPLY BRAKES AND SLOW THE SIENNA. SINCE THIS WAS EXTRA VAN AND WE WERE DRIVING MOSTLY SEDANS WE HAD AND DUE TO BUSINESS I COULD NOT SPEND ANY TIME ON IT.. NOW IT HAPPENS MORE FREQUENTLY AND IT RISK OUR LIFES ON HIGHWAY. UPON SEARCHING INTERNET VARIOUS FORUMS CAME WITH WITH PROBLEMS PERTAINING ONLY TO THIS YEAR AND MODEL, PLEASE SEARCH (SUDDEN VSC ACTIVATION) AND YOU WILL FIND MULTIPLE OWNER ONLY OF 2004 COMPLAINING FOR SAME ISSUE.. IN FACT THERE ARE TO TWO TSB ARTICLES TO POINT TO THIS PROBLEM ( TSB-BR001-04 AND TSB-BR004-03) . I WOULD KINDLY REQUEST TO INVESTIGATE THE SUDDEN VSC ACTIVATION IN MIDDLE OF HIGHWAY. I HAVE SPENT MONEY TO REPLACE TIRES, ALIGMENT BALANCING TO FIND THE ISSUE IS WIDESPREAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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