Toyota Sienna Complaints (2000)

363 consumer complaints on file.

#10034107August 18, 2003
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
WHEN ENTERING OR EXITING THE VEHICLE SLIDING DOOR WOULD AUTOMATICALLY CLOSE, TRAPPING THE CONSUMER, AND CAUSING MINOR INJURIES. DEALER NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10033565August 11, 2003
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
CONSUMER UNABLE TO OPEN REAR SLIDING DOOR FROM THE INSIDE. DEALER NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10032229August 6, 2003
ENGINE AND ENGINE COOLING:ENGINE, STEERING:HYDRAULIC POWER ASSIST:PUMP, SUSPENSION, POWER TRAIN:AUTOMATIC TRANSMISSION, TIRES
PROBLEMS WITH TIRE WEAR, TRANSMISSION AND POWER STEERING PUMP. THE VEHICLE IS ON IT'S FOURTH SET OF TIRES AT 45,000 MILES DUE TO TRACKING PROBLEM. THERE WAS A WHINE COMING FROM THE TORQUE CONVERTER PUMP. THE TRANSMISSION SHIFTED TO NEUTRAL ON THREE OCCASIONS. THE DEALER NEVER MENTIONED THERE WAS EARLY SLUDGE BUILDING UP IN THE OIL. THE ENGINE MADE NOISE AND VIBRATED. DEALER NOTIFIED. *MR *CB *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030732August 4, 2003
TIRES:TREAD/BELT
WHILE DRIVING ON INTERSTATE, RIGHT FRONT TIRE TREAD SEPARATED CAUSING MINOR DAMAGE TO FENDER/BUMPER. TIRE WAS A FIRESTONE MODEL FR 680 SIZE P205 WITH 37K MILES. PREVIOUSLY LEFT FRONT TIRE PARTIALLY SEPARATED BEFORE REPLACED WITH OTHER BRAND TIRE. CALLED FIRESTONE STORE AND MANAGER SAID THIS IS NOT A RECALL. FIRESTONE SHOULD RECALL AS THESE TIRES ARE UNSAFE AND COULD LEAD TO MAJOR DAMAGE OR LOSS OF LIFE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030598August 1, 2003
TIRES:TREAD/BELT, EQUIPMENT
TREAD SEPARATION,D10L DOT PDMO IMGI 1300 09R DOT PDMO IMHR 1300 DETAILS - I PURCHASED THE TWO TIRES SHOWN ABOVE ON 7/7/2000 TO REPLACE TWO OF THE ORIGINAL TIRES. I STILL HAVE THE TWO BUM GOODYEAR TIRES IN MY GARAGE. THIS WAS ON A 2000 TOYOTA SIENA MINIVAN WITH ONLY 9,916 MILES. I PURCHASED IT NEW. ON 8/9/2001 WITH 28,923 MILES I HAD THE TIRES ROTATED, BUT THE TECHNICIAN COULD NOT BALANCE THEM. HE SHOWED ME WHERE THE TREAD OF BOTH TIRES WAS SEPARATING FROM THE BODY. THE GOODYEAR DEALER THAT SOLD ME THE TIRES SAID I COULD GET REPLACEMENT BUT NO MONEY BACK. THUS I KEPT THE TIRES AND WENT TO ANOTHER SHOP. GOODYEAR DEALER WHO SOLD ME THE BUM TIRES: DANIELS TIRE SVC 14200 WHITTIER BLVD, WHITTIER, CA 90605 HONE: (562) 693-7721.TIRE DEALER WHOSE TECHNICIAN IDENTIFIED THE SEPARATION PROBLEM: DISCOUNT TIRE CTR . *AK 14101 WHITTIER BLVD, WHITTIER, CA 90605 PHONE: (562) 698-0503
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10031563July 30, 2003
STRUCTURE:BODY
CONSUMER STATED VEHICLE WAS NOT CAPABLE TO TOW A TRAILER WITH SMALL BOAT OF 23OO POUNDS. HOWEVER, THE INSTRUCTION STATE THAT VEHICLE'S CAPABILITY IS UP TO 5000 POUNDS. MANUFACTURER STATED NOTHING THEY COULD DO. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030464July 30, 2003
SEAT BELTS:FRONT, SEAT BELTS:FRONT:WARNING LIGHT/DEVICES
FOR REASONS UNKNOWN TO ME, THE DRIVERS SIDE SEAT BELT ON MY 2000 TOYOTA SIENNA IS TWISTED ALL THE WAY INTO THE ASSEMBLY. IT DOESN'T RETRACT PROPERLY OR LOCK TO RESTRAIN THE DRIVER, AND THE WARNING LIGHT STAYS ON EVEN WHEN THE SEAT BELT IS BUCKLED. I WAS SHOCKED TO FIND OUT THAT SUCH AN IMPORTANT SAFETY MEASURE IS ONLY COVERED BY TOYOTA FOR 5 YEARS/60K MILES, WHILE OTHERS LIKE HONDA HAVE LIFETIME COVERAGE. I BELIEVE THAT THERE MAY BE SIMILAR INCIDENTS LIKE THIS OUT THERE AND I AM CONCERNED ABOUT THE SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029979July 23, 2003
SUSPENSION
CUSTOMER STATED THAT TOWING PACKAGE ON THIS VEHICLE WAS INSTALLED TOO LOW TO THE GROUND. THE TOWING PACKAGE COMPACITY IS LISTED AT 5000 LBS. CONSUMER OWNS A BOAT THAT WEIGHS 2300 LBS, AND WHEN HE HITS A BUMP IN THE ROAD, THE BOTTOM OF THE VEHICLE SCRAPES THE GROUND. MANUFACTURER AND THE DEALER HAVE BEEN NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028766July 21, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
MY 2000 TOYOTA SIENNA (VIN # [XXX]) ANTI-LOCK BRAKES HAVE FAILED.I TOOK IT IMMEDIATELY TO TOYOTA. VAN MILEAGE WAS ONLY 66,706. TOYOTA DEALER SAID ABS PUMP MOTOR FAILED. THERE IS NO RECALL....IF I WANTED THIS FUNCTION I COULD PAY FOR THE PART $1,471.00.....LABOR NOT QUOTED.THIS SAFETY FUNCTION WAS ONLY ACTIVATED AUTOMATICALLY 4 OR 5 TIMES SINCE I PURCHASED IT NEW.*AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025436July 5, 2003
SEAT BELTS:REAR/OTHER
SINCE LEASING THE CAR NEW 3 YRS. AGO, WE'VE TAKEN THE CAR BACK TO THE DEALER A COUPLE OF TIMES BECAUSE THE MIDDLE ROW SEAT BELTS LOCK UP. TWO WEEKS AGO WE WERE IN A CAR ACCIDENT, THE FRONT PASSENGER SEAT BELT DID NOT LOCK, ALLOWING THE PASSENGER TO BE THROWN TO THE DASH AND BACK.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10026580July 3, 2003
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE PASSENGER'S SLIDING DOOR WILL OPEN AND CLOSE INTERMITTENTLY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023581June 23, 2003
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
PASSENGER SIDE POWER WINDOW OPERATES INCONSISTENTLY. WILL GO DOWN BUT WILL NOT GO UP. AFTER A SHORT PERIOD OF TIME, WINDOW WILL OPERATE AND GO UP. DEALER REPAIRED 2 YEARS AGO, BUT NEVER OPERATED CORRECTLY BEFORE OR AFTER REPAIR. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10024415June 19, 2003
ENGINE AND ENGINE COOLING:ENGINE, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC, SUSPENSION
LTR FWD FM FHWA RE THEIR DEFECTIVE 2000 TOYOTA SIENNA XLE, THE VAN HAS PROBLEMS WITH ENGINE SLUDGE...*MR THE VEHICLE STARTED TO BLOW BLUE SMOKE AND RAN ROUGH. THE DEALER DISCOVERED ENGINE GEL DEPOSITS. THE MALFUNCTIONING LIGHT HAD COME ON DUE TO THE OXYGEN SENSOR PER DEALER, THE BRAKES SQUEALED WHEN STOPPED AT LOW SPEEDS(PROBLEM CONTINUED), AND PULLED TO THE LEFT. THE DEALER COULD NOT DUPLICATE. THE ENGINE SLUDGE HAD COME BACK AGAIN DUE TO A BURNT HOLE IN THE VALVE WHICH WAS IN THE PISTON. THE TACHOMETER ILLUMINATION APPEARED TO BE OUT AND THE BULB WAS REPLACED. THE CONSUMER REQUESTED REIMBURSEMENT FOR THE HOTEL STAY AND THE VEHICLE RENTAL. *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10024281June 18, 2003
ENGINE AND ENGINE COOLING:ENGINE, POWER TRAIN, TIRES
LTR FWD FM FHWA RE HIS DEFECTIVE 2000 TOYOTA SIENNA XLE THAT EMITS A LOUD BEARING WHINE, THE TRANSMISSION RANDOMLY SHIFTED INTO NEUTRAL. THE TIRES WERE REPLACED 3 TIMES DUE TO TRACKING & PULLING PROBLEMS. *MR THE CONSUMER WAS TOLD BY THE REP THAT 31K MILES ON A MICHELIN WAS ALL TO EXPECT ON THIS VEHICLE. THE VEHICLE WAS ON IT'S FOURTH SET OF TIRES AT 55K MILES. THE TRACKING PROBLEMS WERE RESOLVED ON THE TWO SETS OF FOUR WITHIN THE FIRST 15K MILES. THE VEHICLE DOWNSHIFTED WHEN GOING BETWEEN THE SECOND AND THIRD GEARS. THERE WERE RESULTS FORM AN ENGINE OIL ANALYSIS THAT MAY INDICATE EARLY SLUDGE BUILD UP. *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10024638June 18, 2003
TIRES
FR 680 02 FIRESTONE TIRE FAILURE ON 2000 TOYOTA SIENNA. *MR LOW TIRE PRESSURE INDICATOR LIGHT CAME ON. DRIVER SIDE REAR TIRE LOST PRESSURE REPEATEDLY. DEALER CLAIMED THERE WAS A NAIL IN THE TIRE. HOWEVER, AT A LATER DATE THE CONSUMER FOUND A BULGE IN THE REPAIRED TIRE. FURTHER INSPECTION REVEALED TIRE HAD SPLIT FROM THE INSIDE. THE TIRE WAS REPLACED WITH A SPARE TIRE. CONSUMER WAS AWARE OF FIRESTONE RECALL AND REQUESTED THAT ALL TIRES BE REPLACED AS WELL AS THE SPARE TIRE. HOWEVER DEALER WAS NOT WILLING TO REPLACE TIRES INCLUDING THE SPARE UNDER WARRANTY. DOT # UNKNOWN. *TT *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021310June 9, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING ON I-95 AT 75-80 MPH, THE TRANSMISSION ALL OF THE SUDDEN STOPPED WORKING. THE ENGINE RACES WHEN GAS PEDAL DEPRESS AND NO TRANSMISSION ENGAGEMENT RIGHT IN THE MIDDLE OF THE HIGHWAY. LUCKILY, WAS ABLE TO WEAVE OUT OF HARMS WAY AND COAST TO AN EXIT AND ENOUGH SPEED TO STOP AT A GAS STATION. CALL FOR TOW TRUCK AND TOWED INTO O'STEEN TOYOTA @ BRUNSWICK. LONG WEEKEND PREVENTING ANY CAR RENTAL (ALL CLOSED) AND ENDED UP TAKING A TAXI (58 MILES AWAY) ALL THE WAY TO JACKSONVILLE AIRPORT FOR A CAR RENTAL TO GO BACK TO MELBOURNE, FL. TO TAKE ON VACATION THE NEXT DAY. CAR LEFT AT O'STEEN AND WAS TOLD A RE-MANUFACTURED TRANSMISSION IS REPLACED AND POSSIBLE THOUGHT OF PINION GEAR FAILURE. SINCE THEY CANNOT OPEN UP THE TRANSMISSION FOR ANY DETAIL LOOK AT FAILURE. SERIOUS ACCIDENT CAN OCCUR IN THIS KIND OF FAILURE. LOOKS LIKE A WHOLE LOT OF SAME PROBLEMS SINCE 2000, WHY IS THERE NO EQUIPMENT RECALLS IS BEYOND ME. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10018701May 14, 2003
ENGINE AND ENGINE COOLING:COOLING SYSTEM
I OWN A 2000 TOYOTA SIENNA LE. I NOTICED A COOLANT LEAK. I TOOK IT IN TO A TOYOTA DEALER AND DISCOVERED THE PROBLEM WAS THE LEAK FROM THE COOLING PIPE. THE CAUSE OF THE PROBLEM WAS THE COOLING PIPE WAS RUBBING AGAINST THE POWER STEERING LINE (ACCORDING TO THE SERVICE ADVISOR) AND THE COOLING PIPE WORE OUT. I ASKED IF IT WAS A DESIGN FLAW. HE REPLIED THAT HE NEVER SAW THIS BEFORE, BUT THERE SHOULD BE SOMETHING BETWEEN THE COOLING PIPE AND THE POWER STEERING LINE TO PREVENT THE RUBBING. THIS FIX IS $410 FOR PARTS AND LABOR AND IS NOT COVER UNDER THE EXTENDED WARRANTY SINCE IT IS A PIPE THAT BROKE. I FEEL LIKE THIS IS A DESIGN FLAW BY TOYOTA. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10017050May 5, 2003
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
POWER WINDOW FAILURE- FIRST DRIVER'S SIDE IN 2002, NOW THE PASSENGER SIDE- HAVE SEEN OTHER COMPLAINTS RE. POWER WINDOW FAILURES IN 2000 TOYOTA SIENNA MADE IN KENTUCKY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10017700April 28, 2003
TIRES:TREAD/BELT
WHILE DRIVING, ONE OF THE TIRES EXPERIENCED TREAD SEPARATION, WHICH CAUSED THE TIRE TO BLOW OUT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10016445April 24, 2003
SEAT BELTS:REAR/OTHER
CHILD WRAPPED REAR SEAT BELT AROUND NECK. SEAT BELT WOULD NOT RELEASE. HAD TO CUT SEAT BELT TO RELEASE CHILD. THIS WAS THE REAR SHOULDER HARNESS. CHILD WAS HANGING BY THE NECK. SHOULD NOT HAVE TO FULLY RETRACT SEAT BELT TO HAVE SOME SLACK. I HAVE HAD OTHER PASSENGERS REFUSE TO WEAR THE OTHER SEAT BELTS COMPLAINING THEY "LOCK UP" AND SOMETHING WAS WRONG. A CHILD COULD BE CHOKED TO DEATH. *NLM
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

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