Toyota RAV4 Complaints

921 consumer complaints on file.

#11664847June 4, 2025
UNKNOWN OR OTHER
Bought a 2024 Rav 4 on Oct 4 ,2024. Has a little over two thousand miles in it now. On two different occasions the vehicle has lurched pulled forward while I was sitting stopped foot on the brake. The first incident I was stopped at a stop sign waiting to enter a highway. All of a sudden the motor revved up and vehicle began lurching forward the brake I was pushing on would not stop the vehicle. I was dragged from the stop sign to the highway. I had to turn the key off to stop the Vehicle. The second incident was about a week later. I was stopped at a red light. Foot again on the brake. Suddenly the engine began to rev up and lurching against the brake. I immediately turned the engine off this time. Finally got the vehicle towed to Postoak Toyota in Midwest City where I purchased it. Postoak had told me three different times that I would have to to pay the tow fee or drive the unsafe vehicle to them. About an hour and a half drive. Finally Triple AAA said I was covered through Postoak. Had vehicle towed on May 31 2025. On June 3,2025 I was informed by a Postoak mechanic there was nothing found wrong with my vehicle. I was informed the vehicle has a start stop feature and letting my foot off brake when stopped would cause a small lurch. What happened to me twice in the Rav 4 was no small lurch. Literally dragging me with my foot squarely on the brake. I drove an Escape for six years which had the same start stop feature. Never did the Escape lurch forward.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664728June 3, 2025
AIR BAGS, SEAT BELTS
UNKNOWN - My car system starting alerting me as if I had no seatbelt on (which I did) and said SRS Airbag Malfunction.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664612June 3, 2025
AIR BAGS
It's been 2 years now and the dealer and Toyota are saying there are no parts available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664517June 3, 2025
POWER TRAIN, VEHICLE SPEED CONTROL
The contact owns a 2022 Toyota Rav4. The contact stated that on several occasions while driving at undisclosed speeds and accelerating, the transmission momentarily shifted into 2nd gear and then into neutral(N), causing the vehicle to start coasting. The contact released and then depressed the accelerator pedal and instantaneously and the vehicle accelerated normally. The vehicle was taken to an independent mechanic where the transmission fluid was checked but the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664314June 2, 2025
POWER TRAIN, ENGINE
"What component or system failed or malfunctioned, and is it available for inspection upon request?" Coolant bypass valve is malfunctioning. "How was your safety or the safety of others put at risk?" unknown "Has the problem been reproduced or confirmed by a dealer or independent service center?" Service manager at Tuscaloosa Toyota confirmed problem without even inspecting the vehicle. He told me I am not the only Toyota customer experiencing this problem. "Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others?" Vehicle nor component has been inspected by manufacturer. "Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear?" Warning alert that reads 'engine maintenance required' has been appearing on the vehicle's dashboard for over a year now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664114May 31, 2025
UNKNOWN OR OTHER
I bought my car in the end of November 2024, and in April 2025 which is less than 5 months and the car's been driven less than 2,000 miles, I noticed the black plastic parts of my car in the front have been melting. This is a defect in the material composition. I see a good amount of other people sharing their similar melting experience on online platforms. When I brought the car and shown pictures to a local Toyota service center, Toyota says it's due to solar convergence. I also called Toyota corporate, and they told me it's not my fault. But they're not helping me fix the issue and repair my car. This should be under warranty. I just bought my car. I do not live somewhere with hot weather. It doesn't make sense, and it isn't acceptable for the car's plastic material on the outside to be melting like this. It's a safety concern that my car parts are melting.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664036May 30, 2025
STRUCTURE:BODY
When it rains, the water goes inside the door. So I have lots of water in my door. Toyota didn’t properly seal the outside of the door.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663790May 29, 2025
ENGINE, ELECTRICAL SYSTEM
During a rain Storm water was able to leak into my air intake box causing my air filter to become soaked. This caused my car to malfunction, come to an abrupt stop, alerting me of a "engine and steering failure" shutting my car off and becoming stranded on the highway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663426May 28, 2025
SEATS
Front drivers seat no longer capable of moving backwards and forwards. One of the rails will not move, causing the seat to rotate left and right and will not move back and forward. This is a hazard as it now no longer is safe for my Wife or I to drive. It is too far back for my wife and too far forward for me. The car is not that old and has not had that many times moving the chair that the expected failure is acceptable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663281May 27, 2025
ENGINE
I drove my car yesterday it was raining, pulled in the parking lot and the engine died out. I then got a warning message stating “Engine stopped, steering power low,” and the car will not start. 2022 Rav4 XLE 15k miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662941May 24, 2025
STRUCTURE:BODY, UNKNOWN OR OTHER
Enter water when open doors after to rain. All the doors. Dealer in Puerto Rico not resolver problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662882May 23, 2025
ENGINE, STEERING
I was sitting in my driveway 5 minutes after getting home from work and the car engine turned over and message on the screen said “engine stopped, power steering low”. I tried turning it back on and it turned over again with the same messsge.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662681May 22, 2025
UNKNOWN OR OTHER
Driving on the interstate highway when the sunroof glass just shattered. Luckily the cover was closed so no one was hit by the glass. Cars behind me could have been hit by flying glass. I have heard of this happening in the 2021 Rav 4's. The sunroof was looked by a Toyota dealership and they didn't say anything about it, only saying it was not covered under warranty. There not indications of cracking or any else prior to the shattering.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662534May 22, 2025
UNKNOWN OR OTHER
Vehicle Information: Year/Make/Model: 2022 Toyota RAV4 LE VIN: [XXX] Owner: [XXX] Summary of Problem: Water is building up inside the doors of my 2022 Toyota RAV4 LE. I purchased this vehicle brand new, and I’ve had several problems back-to-back. When I took the car to the Toyota dealership, the service technician told me this is a known issue with RAV4 models and may be caused by clogged drain holes inside the doors. This is a serious concern because the trapped water can lead to rust, mold, and electrical damage. I bought a Platinum extended warranty, but the dealership said this issue is not covered. I’m very frustrated because I maintain this car properly and expect better quality from Toyota, especially when the defect is known. Toyota has a Technical Service Bulletin (T-SB-0084-21 Rev1) about this problem, but no recall has been issued. I believe this is a design flaw and could turn into a safety hazard if the water affects electronics or mold forms inside the car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662468May 21, 2025
STEERING, ENGINE
Was driving in heavy rain after about a 35 mile commute and put the car in park. After about 5 minutes of sitting in park the car turned completely off by itself for a couple of seconds and restarted. Warning message “engine stopped steering power low” popped up on dash and was visible smoke coming from under the hood with a slight burning smell. This is a first incident for the car as it has been driven for about 2 years with a little over 35,100 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662256May 21, 2025
ENGINE, VISIBILITY/WIPER, STEERING
My Toyota RAV 4 the power steering light comes on and says low & it always happens when it’s heavy raining and my wipers are on. The car just stops & wont start again for about 20 mins. This is super dangerous and has happened 4 times now
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662210May 20, 2025
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM, ENGINE
Steering power low message appears and engine completely stops.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661696May 18, 2025
FORWARD COLLISION AVOIDANCE: WARNINGS
On my way home from work it started to rain, and my pre-collision light came on. The rain slowed down as I was home put the vehicle in park to take a picture of the pre-collision light, and the light went off. This happens around October to December of 2024. I checked and cleaned Front windshield and front Toyota emblem. I couldn't find anything wrong. One day in January 2025 after church on a sunny day as soon as I put my vehicle in gear the pre-collision light came on again which I was able to get a picture of. Each time I checked windshield and front emblem and found nothing wrong. I took the vehicle to Hendrick Toyota to have the pre-collision light checked January 23, 2025. I was told no codes were found and the reason my light came on it because my vehicle sensor is dirty. I told the service adviser when my light went of the vehicle was clean including all the sensor. The only reason the vehicle was dirty was because it had snowed the day before and I had to drive in the snow, slush, and salt to get to the dealership. I also informed them this not my first vehicle with forward Collison sensor. I had owned 3 Toyota Corolla with the same tocology. I was also told by another service advisor that She has seen other Rav4 with pre-collision light problems. About one week after dealership checked the pre-collision sensor it came on again and once again, I checked and made sure all sensors were clean. April 4/28/2025 I brought the vehicle to the dealership again to have the pre-collision sensor checked. This time they said they found codes from way back. I asked them how far back and were these codes back from my first service. Service adviser didn't know. But on my paper receipt it said they didn't find any codes but notice a very small rock chip in the glass and blamed it on that, which was not there when my problem had started with my issue of the pre-collision light. They said replace the windshield and that should fix it. I was told by another service advisor,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661600May 17, 2025
FUEL/PROPULSION SYSTEM, ENGINE, ELECTRICAL SYSTEM
Check engine light came on as well as hybrid malfunction message. While on the highway could not accel or go past 60 mph, gas pedal would then not work and speed went down, I pulled car over to breakdown lane and car abruptly stopped and would not move. Many warnings flashed and car needed to be towed. Temperature rose and ignition messages came up, steering wheel locked and car was not drivable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661521May 16, 2025
FORWARD COLLISION AVOIDANCE
The contact owns a 2024 Toyota Rav4. The contact stated while driving at an undisclosed speed, the pre-collision warning light illuminated. In addition, the contact stated that the pre-collision warning light illuminated; however, the warning light did eventually go off. The contact stated that the vehicle was taken to the dealer, however the cause of the failure was not determined. The contact was informed that the failure was due to a dirty screen and a rock chip in the windshield. The contact was informed that the front windshield needed to be replaced. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 4,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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