Toyota Prius Complaints (2007)

2,004 consumer complaints on file.

#10246459October 23, 2008
EXTERIOR LIGHTING
PASSENGER SIDE HEADLIGHT KEPT GOING OUT WHILE DRIVING THE CAR. IT WAS HARD TO NOTICE UNLESS YOU SAW THE CAR'S REFLECTION. IF WE TURNED THE LIGHTS OFF AND ON AGAIN, THE LIGHT WOULD SLOWLY COME BACK ON. THIS WOULD HAPPEN ON BOTH SHORT AND LONG TRIPS. WE TOOK IT TO THE DEALER ON APRIL 11, 2008, AND THEY REPLACED THE ENTIRE HEADLIGHT ASSEMBLY UNDER WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246463October 23, 2008
EXTERIOR LIGHTING
INTERMITTENT FAILURE HEADLIGHT. USUALLY GOES ON NEXT TIME CAR STARTS UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246064October 20, 2008
EXTERIOR LIGHTING
HEADLIGHTS GO OUT INTERMITTENTLY AND INDIVIDUALLY. TURNING THE LIGHTS OFF AND BACK ON SOLVES THE PROBLEM TEMPORARILY. HAVE HAD AN INSTANCE WHERE BOTH LIGHTS SHUT OFF AT THE SAME TIME, BUT ALL OTHER INSTANCES IT HAS BEEN EITHER THE LEFT OR RIGHT. HAD THE RIGHT SIDE CHANGED (WK. OF 10/6/08) AND THE LEFT IS BEING CHANGED TODAY (10/20/08). ACCORDING TO ONLINE CHAT THIS IS NOT AN ISOLATED INSTANCE. TO DATE, THE REPLACEMENT ON THE RIGHT SIDE HAS WORKED. SEE SITE BELOW: HTTP://PRIUSCHAT.COM/FORUMS/CARE-MAINTENANCE-TROUBLESHOOTING/34584-HEADLIGHT-PROBLEM.HTML. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246170October 20, 2008
EXTERIOR LIGHTING
THE HEADLIGHTS OF OUR 2007 TOYOTA PRIUS INTERMITTENTLY GO OUT, USUALLY JUST ONE STOPS WORKING WHILE DRIVING, OTHER TIMES WHEN WE START UP THE CAR. RECENTLY BOTH WENT OUT WHILE DRIVING. I STOPPED THE CAR ON THE INTERSTATE SHOULDER, GOT OUT TO MAKE SURE THEY WERE OUT AND THEY BOTH WERE. I GOT BACK IN THE CAR, TURNED THE LIGHTS OFF AND THEN BACK ON AND THEY BEGAN WORKING. HOWEVER, THIS PROBLEM RETURNS WITHOUT PATTERN, SOMETIMES IT IS JUST ONE, SOMETIMES THE OTHER, AND RECENTLY BOTH WILL STOP WORKING. SO FAR IT IS CORRECTABLE TO TURN LIGHTS COMPLETELY OFF AND THEN BACK ON, THEN THEY BOTH WORK. I BELIEVE THIS IS A SAFETY ISSUE AS THEY GO OUT WHILE DRIVING AT NIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10245990October 18, 2008
EXTERIOR LIGHTING
WE HAVE A 2007 TOYOTA PRIUS WITH HIGH INTENSITY HEAD LAMPS. WE NOTICED THAT WITHIN THE FIRST YEAR OF OWNERSHIP THE PASSENGER HEADLIGHT WOULD DO OUT WITHOUT FADING FIRST. WE ALSO FOUND OUT THAT IF WE TURNED OUR LIGHTS ON AND OFF THEY WOULD COME BACK ON. I HAVE BEEN STOPPED BY POLICE 3 TIMES BECAUSE OF THIS SAFETY ISSUE, BEEN TO THE DEALERSHIP TWICE (THEY CAN'T DUPLICATE MY EXPERIENCE), AND AM FINALLY HEADED BACK TO THEM AGAIN. THIS IS A SAFETY ISSUE AS IT OCCURS EVERY TIME I DRIVE WITH MY LIGHTS ON WHETHER FOR SAFETY OR FOR LIGHT. THIS HAS NOT BEEN A CRITICAL PROBLEM YET...LET'S NOT LET IT COME TO THAT BEFORE IT IS AN ISSUE WITH SOMEONE LOSING THEIR LIFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10245753October 17, 2008
ELECTRICAL SYSTEM
I HAVE A 2007 PRIUS, STARTING AROUND 39,000 MILES, I NOTICED MY RIGHT HEADLIGHT WAS OUT, BUT THE NEXT TIME I STARTED MY CAR IT WAS WORKING. AFTER A FEW WEEKS I NOTICED BOTH THE LEFT AND RIGHT HEADLIGHTS WOULD RANDOMLY GO OUT. I TOOK MY CAR INTO THE DEALER MULTIPLE TIMES, BUT WHEN I WAS AT THE DEALERSHIP THEY COULD NOT DUPLICATE THE PROBLEM. I WAS TOLD TO BRING MY CAR BACK WHEN THE PROBLEM EXISTED. I TOOK MY CAR IN TO THE DEALER AND AT THAT TIME BOTH LIGHTS WERE OUT, AT THE SAME TIME. THE TECH THAT WROTE UP MY TICKET SAW BOTH LIGHTS OUT, THE REACHED IN THE DRIVERS SIDE WINDOW AND TURNED THE LIGHTS OFF, THEN BACK ON. BOTH LIGHTS WORKED, THEY KEPT THE CAR OVERNIGHT AND COULD NOT DUPLICATE THE PROBLEM. I HAVE SINCE TAKEN IN THE CAR AND DUPLICATED THE PROBLEM, THE SERVICE MANAGER WAS MADE AWARE OF THIS PROBLEM. THEY CHECKED MY CAR OUT AND SUGGESTED TO CHANGE BOTH HID LIGHTS AND THE COMPUTER THAT CONTROLS EACH LIGHT, ONE FOR EACH SIDE. THE COST OF THIS REPAIR WILL BE OVER $1,500. LATELY THIS FAILURE OCCURS CONSISTENTLY EVERYTIME I START THE CAR. I DRIVE TO WORK AT 5:00AM IN THE MORNING SO THIS PROBLEM POSES A HAZARD AS NOW BOTH LIGHTS WILL GO OUT AT THE SAME TIME. I HAVE HAD CARS FLASH THEIR LIGHTS WHEN I HAVE NOT NOTICE BOTH LIGHTS HAVE GONE OFF. THE LIGHTS NOW SEEM TO DIM, THEN GO OUT SO I DO NOT NOTICE WHEN THE STREET LIGHTS ARE BRIGHT. I HAVE READ ON PRIUSCHAT.COM/FORUMS, THAT THIS IS A PROBLEM THAT MANY PEOPLE HAVE WRITTEN IN TO COMPLAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10245473October 14, 2008
EXTERIOR LIGHTING
HEADLIGHT ON PASSENGER GOES OUT INTERMITTENTLY. SOMETIMES THE HEADLIGHT ON THE DRIVER'S SIDE ALSO GOES OUT. DEALER TELLS ME THAT THERE IS SOMETHING WRONG WITH THE HEADLIGHT AND IT NEEDS TO BE REPLACED FOR A COST OF $492. HAVE LESS THAN 50,000 MILES ON MY CAR. IF BOTH HEADLIGHTS HAVE TO BE REPLACED, THAT WILL BE NEAR $1,000. THIS IS RIDICULOUS. TOYOTA SHOULD DO A RECALL AND FIX ALL OF THESE HEADLIGHTS AT NO COST TO OWNERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10245324October 13, 2008
EXTERIOR LIGHTING
ONE OR BOTH HEADLIGHTS WILL TURN OFF INTERMITTENTLY WHILE DRIVING, IF THE HEADLIGHT SWITCH IS TURNED OFF AND THEN ON AGAIN THE LIGHTS WILL COME BACK ON BUT MAY SHUT OFF AGAIN AFTER A FEW MINUTES. HEADLIGHTS ALSO WILL STAY ON BUT BECOME SO DIM AS TO NOT BE ABLE TO SEE WHILE DRIVING IN THE DARK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244763October 8, 2008
EXTERIOR LIGHTING
ONE OF MY HEADLIGHTS ON MY 2007 TOYOTA PRIUS KEEPS GOING OFF. IF I TURN THE LIGHTS OFF AND THEN BACK ON THE LIGHT WILL COME BACK ON IMMEDIATELY. THIS APPEARS TO HAPPEN MOSTLY IN MOIST CONDITIONS. THE DEALERSHIP WILL NOT COVER THIS UNDER WARRANTY AND HAS NO IDEA WHAT IS WRONG. THE DEALER WANTS $375 PLUS LABOR FOR JUST THE LAMP BUT WON'T GUARANTEE IT. STATES THEY HAVE NEVER HEARD OF THIS HAPPENING. HOWEVER, AFTER CHECKING THIS APPEARS TO BE A PROBLEM ALL ACROSS THE US WITH THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244423October 5, 2008
EXTERIOR LIGHTING
HID BULBS INTERMITTENT ON MY 2007 TOYOTA PRIUS. PROBLEM IS KNOWN TO TOYOTA, ACCORDING TO "PRIUSCHAT "WEBSITE FORUM POSTS. TOYOTA IS NOT CONSISTENT WITH RESOLUTION OF PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10243375September 24, 2008
EXTERIOR LIGHTING
SEVERAL MONTHS AGO ABOUT JUNE MY HEADLAMP INTERMITTENTLY WOULD GO OUT. WHEN I WOULD STOP TO TRY AND FIX IT OR SEE WHAT WAS WRONG IT WOULD BE WORKING AGAIN. I WOULD BE THINKING IT WAS WORKING UNTIL A POLICE MAN WOULD STOP ME TO TELL ME MY HEADLAMP WAS OUT. I FINALLY TOOK IT TO THE DEALERSHIP AND THEY CLAIMED THE BULB WAS BLOWN. I KNOW IT WAS NOT BECAUSE IT WAS WORKING INTERMITTENTLY. THEY REPLACED THE BULB AT A COST OF 400 DOLLARS. I THEN HEARD FROM A FRIEND WHO OWNS A PRIUS THEY HAVE THE SAME PROBLEM. I DECIDED TO LOOK ONLINE AND SEE IF ANYONE ELSE HAS HAD THIS PROBLEM AND IT SEEMS TO BE A COMMON PROBLEM WITH PRIUS OWNERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10242505September 16, 2008
EXTERIOR LIGHTING
WHILE DRIVING THE FRONT LEFT OR THE FRONT RIGHT HEADLIGHT GOES OUT, NO WARNING. I DON'T KNOW IF THEY HAVE EVER BOTH BEEN OFF AT THE SAME TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10242522September 16, 2008
EXTERIOR LIGHTING
HID BULBS INTERMITTENT ON MY 2007 TOYOTA PRIUS. PROBLEM IS KNOWN TO TOYOTA, ACCORDING TO "PRIUSCHAT "WEBSITE FORUM POSTS. TOYOTA IS NOT CONSISTENT WITH RESOLUTION OF PROBLEM. HAD PASSENGER-SIDE REPLACED AT NO COST, WAS TOLD WE WOULD HAVE TO PAY FOR OTHER SIDE IF PROBLEM OCCURS. I'VE BEEN HAVING A PROBLEM WITH THE DRIVER'S-SIDE LIGHT FOR A FEW WEEKS, ONLY 1 MONTH AFTER OTHER SIDE BULB WAS REPLACED. THE QUICK FIX IS TO TURN HEADLIGHTS OFF, THEN IMMEDIATELY BACK ON. THE LIGHTS WILL THEN WORK FOR A WHILE. OBVIOUSLY THIS IS CAUSING AN UNSAFE CONDITION ON THE ROAD! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10242372September 16, 2008
EXTERIOR LIGHTING, EXTERIOR LIGHTING:HEADLIGHTS
HEAD LIGHTS - SYMPTOMS EXCEPT THAT SOME TIMES ITS THE LEFT, SOMETIMES THE RIGHT. IF I TURN THE SWITCH OFF AND THEN BACK ON CORRECTS IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10242181September 15, 2008
EXTERIOR LIGHTING
TOYOTA PRIUS 2007, HEADLIGHTS GOES OFF AT VARIOUS TIMES, ON BOTH SIDES, TURNING THE HEADLIGHT SWITCH OFF AND ON FIXES THE PROBLEM TEMPORARILY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10242281September 15, 2008
EXTERIOR LIGHTING
LEFT HID HEADLIGHT ON 2007 TOYOTA PRIUS INTERMITTENTLY WENT OUT WITHOUT WARNING. TURNING LIGHTS OFF AND ON WOULD SOMETIMES TURN LIGHT BACK ON BUT IT WOULD SUBSEQUENTLY GO OFF AGAIN. THIS OCCURRED SPORADICALLY AND UNPREDICTABLY. VEHICLE TAKEN TO TOYOTA DEALERSHIP BUT DEALER WAS NOT INITIALLY ABLE TO REPRODUCE THE DEFECT. TAKEN TO DEALERSHIP AGAIN AND LEFT WITH DEALER FOR ONE WEEK. DEALER REPLACED COMPUTER UNDER EXTENDED VEHICLE WARRANTY AND REPLACED HEADLIGHT AT A COST OF $404 TO OWNER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240975September 4, 2008
EXTERIOR LIGHTING
HID LAMPS FAILING WITHIN 17 MONTHS AND 20 MONTHS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240719September 3, 2008
EXTERIOR LIGHTING
RIGHT FRONT HEADLIGHT GOES OUT, WHEN I TURN LIGHTS OFF AND BACK ON, THE LIGHT COMES BACK. WAS TOLD THAT UNLESS I CAN REPRODUCE THE PROBLEM, THE DEALER CAN'T FIX, BUT THEN WAS TOLD I WOULD HAVE TO REPLACE THE COMPUTER THAT CONTROLS THE HEADLIGHTS, FOR OVER $1000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240365August 31, 2008
EXTERIOR LIGHTING
THE PASSENGER-SIDE HEADLIGHT ON MY TOYOTA PRIUS 2007 HAS BEEN INTERMITTENTLY GOING OFF FOR ABOUT TWO WEEKS. I TOOK IT TO A LOCAL MECHANIC WHO COULD NOT DUPLICATE THE PROBLEM AND THEREFORE COULDN'T DIAGNOSE IT. A WEEK AGO, DRIVING ON HIGHWAY 287 IN NY AT NIGHT I WAS STOPPED BY HARRISON NY POLICE AND GIVEN A TICKET FOR A "CORRECTABLE DEFECT" - THE HEADLIGHT WAS OUT AGAIN. TOOK IT TO A DIFFERENT MECHANIC, COULDN'T REPRODUCE EFFECTS. TOOK IT TO TOYOTA, THEY COULDN'T DIAGNOSE IT EITHER, AND SAID I'D HAVE TO RETURN FOR A MULTI-HOUR PERHAPS MULTI-DAY APPOINTMENT, WHICH I MADE FOR TUESDAY COMING UP. THEY SAID IT WOULDN'T BE A SAFETY ISSUE. LAST NIGHT DRIVING HOME BOTH HEADLIGHTS WENT OUT. DRIVING ON A DARK ROAD, I PUT ON SAFETY FLASHERS WHICH PROVIDED SOME LIGHT, AND THEN FOUND THAT HOLDING THE BRIGHT LIGHTS ON (PULLING THE STICK TOWARDS ME) GAVE ME LIGHT TO DRIVE HOME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239692August 25, 2008
EXTERIOR LIGHTING
HID HEADLIGHT FAILURE ON 2007 TOYOTA PRIUS RESULTING IN OVER $500 WORTH OF REPAIRS. HEADLIGHT WOULD COME ON FOR A SHORT PERIOD OF TIME AND THEN GO OFF AND ON INTERMITTENTLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Toyota Prius