Toyota Prius Complaints (2010)

2,829 consumer complaints on file.

#10306272February 5, 2010
SERVICE BRAKES, ELECTRIC
THIS IS TO REPORT THAT MY PRIUS 2010 CAR HAS EXPERIENCED THE DELAYED BRAKE PROBLEM. I FIND THIS HAPPENS WHEN I AM DRIVING OVER A CERTAIN ROAD THAT HAS SOME SMALL BUMPS. I AM GOING AROUND 20 OR LESS STOPPING FOR A STOP LIGHT AND I GET A VERY SLIGHT DELAY IN BRAKING, LESS THAN 1 SECOND I THINK. I HAVE NEVER HAD ANY TROUBLE STOPPING IN THE REQUIRED DISTANCE BEFORE THE STOP LIGHT, IT JUST GETS YOUR ATTENTION AND NEEDS CORRECTING BY TOYOTA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10306277February 5, 2010
VEHICLE SPEED CONTROL
I HAVE NOTICED ISSUE WITH BRAKING. I REMEMBER IT HAD RAINED THE PREVIOUS NIGHT AND THE MORNING IT WAS FREEZING. I WAS DRIVING ON RT. 76 TO DROP MY SON OFF TO HIS WORK. ON SMALL STRETCH OF RT. 76 HAS THE 'CEMENT PATCH' - THOSE YOU TYPICALLY SEE ON A OVER PASS. FEARING ICING, I HIT THE BRAKE ONLY TO FEEL IT NOT RESPONDING. IN FACT, I FELT THE CAR SPEEDING UP. THE PATCH WAS JUST ABOUT 10-15 FT WIDE; THE MOMENT WE WERE OVER IT, I FELT THE BRAKES RESPOND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10306293February 5, 2010
SERVICE BRAKES, ELECTRIC
I PURCHASED A 2010 TOYOTA PRIUS IN NOVEMBER 2009. ABOUT 10 TIMES SINCE THEN, I'VE FELT THE SENSATION OF 'GOING AIRBORNE' WHEN BRAKING ON A SPEED BUMP OR UNEVEN PAVEMENT. THE SENSATION IS MOMENTARY, AND THE BRAKES HAVE ALWAYS 'RECOVERED'. THERE WAS ONLY ONE TIME WHEN I THOUGHT THAT AN ACCIDENT MIGHT HAPPEN, WHEN I NEEDED TO BRAKE SUDDENLY BEHIND ANOTHER CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10306295February 5, 2010
SERVICE BRAKES, ELECTRIC
I AM THE OWNER OF A 2010 TOYOTA PRIUS, SINCE JULY 2009. I HAVE HAD SEVERAL (APPROX 5) INCIDENCES OF ODD BEHAVIOR WITH MY BRAKES. IT HAS HAPPENED EACH TIME WHEN I GO OVER A BUMPY SURFACE AND APPLY THE BRAKE PEDAL. THE CAR SEEMS TO LUNGE FORWARD FOR AN INSTANT AND THEN MAINTAINS. SEVERAL WEEKS BACK THIS HAPPENED AND WHEN I RESEARCHED THIS ON THE NET I FOUND MANY OTHERS HAD THIS SAME EXPERIENCE. WITH THE RECENT EVENTS, I FELT IT NECESSARY TO MAKE THIS REPORT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10306297February 5, 2010
ELECTRICAL SYSTEM
MY 2010 PRIUS STALLED IN TRAFFIC CUTTING OFF ALL POWER INCLUDING EMERGENCY FLASHERS. THE VEHICLE WOULD NOT RESTART FOR 8 MINUTES. I IMMEDIATELY TOOK CAR TO THE DEALER AND REPORTED MY PROBLEM. I WAS TOLD IT WAS A SOFTWARE GLITCH WHICH WAS IMMEDIATELY CORRECTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10306303February 5, 2010
SERVICE BRAKES, ELECTRIC
AFTER APPLYING BRAKES AT A BUMPY INTERSECTION THE CAR S BRAKES WERE NON FUNCTIONING AND IT TRAVELED INTO THE INTERSECTION. THIS HAS HAPPENED ON THREE SEPARATE OCCASIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10306271February 5, 2010
SERVICE BRAKES, HYDRAULIC
BRAKING ON ROUGH SURFACE RESULTS IN CAR JUMPING FORWARD AND THEN EVENTUALLY STOPPING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10306283February 5, 2010
VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS HYBRID. WHILE DRIVING APPROXIMATELY 20- 25 MPH ON A SLIGHTLY SNOW COVERED ROAD SURFACE THERE WAS PRESSURE APPLIED TO THE BRAKE PEDAL, FOLLOWED BY AN UNINTENDED ACCELERATION. THE DRIVER CONTINUOUSLY APPLIED PRESSURE TO THE BRAKE PEDAL; HOWEVER, THE VEHICLE FAILED TO SLOW DOWN WHILE PROCEEDING THROUGH AN INTERSECTION. AN OPPOSING VEHICLE CRASHED INTO THE FRONT PASSENGER SIDE AND THERE WERE NO INJURIES. THE POLICE WAS CALLED TO THE SCENE. THE VEHICLE WAS COMPLETELY DESTROYED AND TOWED TO A COLLISION CENTER. THE VIN WAS UNAVAILABLE. THE CAUSE OF THE FAILURE HAS NOT BEEN DETERMINED AT THIS TIME. THE FAILURE MILEAGE WAS 7,700. UPDATED 03/12/10. *LJ THE CONSUMER STATED WHEN HE APPROACHED A STOP SIGN WITH ADEQUATE DISTANCE TO STOP, PRESSURE WAS APPLIED TO THE BRAKE PEDAL. WHEN THE VEHICLE WOULD NOT STOP, HE HAD TO PRESS HARDER TO GET THE VEHICLE TO STOP. UPDATED 07/13/10.*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10306285February 5, 2010
SERVICE BRAKES, HYDRAULIC
WHEN APPLYING THE BRAKES ON MY 2010 PRIUS, THERE IS A SURGE IN THE CAR WHEN IT HIT A MANHOLE COVER (BUMP). THIS HAPPENED UNDER 20 MPH ON GENTLE BRAKE APPLICATION. UPON PUSHING ON THE PEDAL FURTHER, THE CAR RESUMED BRAKING AND STOPPED. THIS "SURGE" LASTED ONLY A FRACTION OF A SECOND BUT WAS VERY DISTURBING AND SHOULD NOT OCCUR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10306288February 5, 2010
SERVICE BRAKES, ELECTRIC
I CURRENTLY OWN A 2010 TOYOTA PRIUS AND OVER THE PAST FEW MONTH I'VE NOTICED A MOMENTARY LOSS IN MY BRAKING WHEN TURNING CORNERS OR COMING TO A STOP. I'M ALITTLE CONCERN THAT THIS MIGHT BE A DEGENERATIVE ISSUE THAT MAY CAUSE A SERIOUS ACCIDENT AT HIGH SPEEDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10306301February 5, 2010
SERVICE BRAKES, ELECTRIC
WE PURCHASED A 2010 PRIUS IN AUGUST OF 2009 AND HAVE HAD THE FOLLOWING RECURRING ISSUES: 1. LOSS OF BRAKING WHEN SLOWING DOWN OVER ROUGH OR UNEVEN PAVEMENT, GRAVEL, WET LEAVES, SNOW, ICE, CRACKED PAVEMENT, POT HOLES... THE BRAKES ENGAGE FOR A SECOND, AND THEN WE EXPERIENCE NO BRAKING AT ALL FOR NUMBER OF SECONDS. WE TOOK OUR PRIUS INTO JON LANCASTER TOYOTA IN MADISON, WI WHERE WE PURCHASED THE VEHICLE AND TOLD THE MECHANIC OF THE BRAKING ISSUES WE WERE EXPERIENCING . HE CHECKED OUT THE VEHICLE AND SAID HE COULD NOT FIND ANY ISSUES WITH THE BRAKING SYSTEM AND SAID THAT HE HAD NEVER HEARD OF THIS PROBLEM AND NEITHER HAD TOYOTA. THIS LACK OF BRAKING RESULTED IN A REAR END COLLISION IN DECEMBER 2009. MY HUSBAND WAS DRIVING AT VERY LOW SPEED IN TOWN ONE EVENING AND THIS LACK OF BRAKING ISSUE OCCURRED AND HE SLID INTO ANOTHER VEHICLE. MY HUSBAND PUMPED THE BRAKES FOUR TIMES AND EACH TIME THIS DELAY IN BRAKING OCCURRED. THERE WAS NO BRAKING HAPPENING AT ALL. THE CAR WAS SLOWING DOWN FASTER WHEN THE BRAKES WERE NOT APPLIED, THAN WHEN THE BRAKES WERE APPLIED. THERE WAS FRESH SNOW ON THE ROAD. THERE WAS A DANE COUNTY SHERIFF AT THE INTERSECTION AND MY HUSBAND AND THE PERSON HE HIT RAN THE INCIDENT BY THE STATE PATROL WHO AGREED THAT IT WAS APPROPRIATE FOR THE TWO PARTIES INVOLVED IN THE ACCIDENT TO EXCHANGE INSURANCE AND CONTACT INFORMATION AND LEAVE THE SCENE WITHOUT CALLING THE LOCAL POLICE. THERE WAS DAMAGE TO OUR PRIUS FRONT BUMPER, AND TO THE BACK BUMPER OF THE OTHER VEHICLE. 2. OCCASIONALLY WHEN STARTING UP THE PRIUS, THE BRAKE FEELS HARD AND CAN'T BE DEPRESSED ALL THE WAY. IF WE TRY TO DRIVE THE VEHICLE, THE BRAKES GRAB AND JERK THE CAR VIOLENTLY. THE ONLY SOLUTIONS SEEMS TO BE TO TURN THE CAR OFF AND RESTART THE CAR. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10306305February 5, 2010
SERVICE BRAKES, HYDRAULIC
I HAVE A 2010 PRIUS PURCHASED IN LATE JULY 2009. I HAVE DEFINITELY HAD PROBLEMS WITH THE BRAKING SYSTEM IN WINTER WEATHER ON SLIPPERY SURFACES. WHEN BRAKING, IT FEELS LIKE THE ANTILOCK BRAKE SYSTEM FAILS AND THE WHEELS LOCK UP MOMENTARILY. I DON'T LET MY WIFE OR KIDS DRIVE THE CAR IN SLIPPERY CONDITIONS. THIS IS DEFINITELY AN ISSUE FOR ME AND I BELIEVE IT SHOULD BE INVESTIGATED AND PURSUED. I HAVE CONTACTED THE DEALER - ALDERMAN'S TOYOTA OF RUTLAND, VT ABOUT THE ISSUE. THEY ARE AWARE OF THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10306307February 5, 2010
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING APPROXIMATELY BETWEEN 10 TO 20 MPH ON AN UNEVEN ROAD SURFACE; PROCEEDING TO A COMPLETE STOP AND APPLYING PRESSURE TO THE BRAKE PEDAL, WAS FOLLOWED BY A NO POWER RESPONSE. SUDDENLY, THE VEHICLE RESUMED NORMAL OPERATION WITHIN A FEW SECONDS. THE FAILURE CONTINUED TO OCCUR INTERMITTENTLY WHENEVER ENCOUNTERING AN UNEVEN ROAD SURFACE OR POTHOLE. THE VEHICLE HAS NOT BEEN INSPECTED FOR THE MALFUNCTION. THE FAILURE MILEAGE WAS 300. UPDATED 02/26/10 *BF THE CONSUMER STATED SHE WAS SATISFIED THAT THE COMPLAINT DESCRIBED THE PROBLEM SHE REPORTED. UPDATED 04/29/10.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10306274February 5, 2010
SERVICE BRAKES, HYDRAULIC
WE HAVE AN ONGOING PROBLEM WITH OUR 2010 PRIUS, PURCHASED IN 9/09. WHEN GOING OVER A DEPRESSION IN THE ROAD, OR A BUMP, WHEN BRAKES ARE PRESSED, WE FEEL LIKE THE CAR IS BUCKING/ACCELERATING. CLEARLY, IT'S REALLY THAT THE BRAKES AREN'T WORKING MOMENTARILY BUT IT'S FRIGHTENING. IF WE HAD TO STOP, WE COULDN'T. THIS HAPPENS EACH AND EVERY TIME IN THOSE CIRCUMSTANCES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10306279February 5, 2010
SERVICE BRAKES, ELECTRIC
BOUGHT 2010 TOYOTA PRIUS IN NOV 2009. OVER 20 TIMES SINCE I BOUGHT THE CAR, I HAVE EXPERIENCED SPLIT-SECOND LOSS IN BRAKING POWER WITH MY HYBRID CAR WHEN DRIVING OVER BUMPY OR SLIPPERY ROADS. THIS HAPPENED AGAIN YESTERDAY. ANXIOUSLY AWAIT A RECALL / REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10306331February 5, 2010
SERVICE BRAKES, HYDRAULIC
I PURCHASED A 2010 TOYOTA PRIUS IN JUNE, 2009. I NOTICED THAT THE VEHICLE SEEMED TO LURCH FORWARD WHEN BRAKING - SPECIFICALLY WHEN THE ROAD MAY HAVE EVEN THE SLIGHTEST BUMP OR UNEVENNESS. WHEN THIS OCCURS, I AM NOT CERTAIN THAT THE CAR WILL STOP. THIS DOES NOT OCCUR DURING BREAKING ON SMOOTH SURFACES. I REPORTED THE PROBLEM TO THE TOYOTA DEALER IN NOV. AND RECEIVED THIS RESPONSE: WEDNESDAY, NOVEMBER 04, 2009 1:05 PM: I'M RESPONDING TO YOUR QUESTION ABOUT THE PRIUS BRAKING CONDITION. ONE THING TO KNOW ABOUT THE PRIUS BRAKING SYSTEM IS THAT WHEN THE BRAKES ARE APPLIED THERE IS A SIGNAL TO THE GENERATOR TO ENGAGE. THIS DOES 2 THINGS, HELPS REGENERATE THE HYBRID BATTERY AND ASSISTS IN BRAKING THE VEHICLE, AND THE NORMAL BRAKES ALSO APPLY TO ASSIST IN BRAKING. I DID HAVE ANOTHER PRIUS OWNER ASK ABOUT THIS ALSO, I HAD HIM COME OUT AND DROVE WITH HIM AND COULD NOT DUPLICATE THE STATED CONDITION. I THINK HE WAS PUSHING TO FAST AND HARD ON THE BRAKE PEDAL CAUSING THE LURCH. WHEN I DROVE HIS VEHICLE I DID TELL HIM I WAS TRYING TO BE VERY CONSCIOUS OF HOW MUCH PRESSURE I WAS APPLYING TO THE PEDAL. I DID NOTICE THE BRAKES ARE VERY RESPONSIVE TO PEDAL PRESSURE. BEFORE RESPONDING TO YOUR E-MAIL I DID CHECK ONLINE WITH TOYOTA TECHNICAL GROUP TO SEE IF THEY HAD ANY PERTAINING SERVICE BULLETINS PERTAINING TO YOUR QUESTION, THERE WERE NO APPLICABLE BULLETINS. I HOPE THIS HELPS ANSWER YOUR QUESTION. THANKS FOR CHOOSING SEEGER TOYOTA, TIM EVERS, SERVICE MANAGER THE PROBLEM HAS CONTINUED AND I'VE NOTICED IT OCCURS WHEN BRAKING ON SNOW PACKED ROADS -- I NEARLY REAR-ENDED THE VEHICLE IN FRONT OF ME WHEN MY CAR SEEMED TO LURCH FORWARD - I COULD NOT STOP - I HAD TO SWERVE INTO ANOTHER LANE TO AVOID COLLISION. I REPORTED THIS PROBLEM TO ANOTHER TOYOTA DEALER (WEISS TOYOTA IN ST. LOUIS, MO.) THEY DID NOT HAVE ANY RESPONSE. WHEN I CONTACTED THE SERVICE MANAGER AGAIN ON 2/4/10, I WAS TOLD THAT THEY HAD NOT HEARD ANYTHING ABOUT A PROBLEM WITH THE PRIUS FROM TOYOTA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10306315February 5, 2010
SERVICE BRAKES, ELECTRIC
I HAVE BRAKE PROBLEMS WITH MY 2010 PRIUS. NOW THAT I SEE IT'S IN THE NEWS I REALIZE I'M NOT THE ONLY ONE. THE PRIUS HAS ISSUES WHEN I'M BRAKING AND I GO OVER ANY TYPE OF A BUMP IN THE ROAD, OR I GO OVER A POTHOLE COVER. REALLY THERE IS A BRAKING PROBLEM WHEN I AM BRAKING AND THE CAR IS DRIVING OVER DIFFERENT ROAD SURFACES, OR THERE IS BAD WEATHER. THE CAR LURCHES FORWARD- ALMOST FEELS LIKE IT'S SKIPPING A BEAT. IT MAKES MY HEART JUMP, SIMILAR TO A JOLT. I FEEL EVERY TIME THAT I WILL GET INTO AN ACCIDENT, BUT I HAVEN'T YET... THANKFULLY. THIS IS A PROBLEM WITH THE CAR AND NEEDS TO BE ADDRESSED IMMEDIATELY BEFORE SOMEONE DIES, OR GETS SERIOUSLY INJURED. THIS HAPPENS ON AVERAGE ABOUT 1-2 TIMES A WEEK. I DRIVE APPROX 150 MILES A WEEK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10306340February 5, 2010
VEHICLE SPEED CONTROL
WHEN THE ROAD SURFACE IS SLIPPERY AND/OR UNEVEN (I.E, POTHOLE IS BEGINNING TO FORM), MY 2010 TOYOTA PRIUS HAS "SURGED" OR ACCELERATED SUDDENLY AT LOW SPEEDS UNDER 30 MPH, FOR NO APPARENT REASON OTHER THAN COMING INTO CONTACT WITH THE BUMPY/SLICK ROAD SURFACE. THIS SUDDEN ACCELERATION RESPONDS TO BRAKING AND HAS OCCURRED APPROXIMATELY 5-8 TIMES, WITH MORE FREQUENCY SINCE THE RAINY WEATHER BEGAN. THIS IS FRIGHTENING FOR A FEW BRIEF SECONDS, ESPECIALLY IN HEAVY TRAFFIC. AS A CONSEQUENCE, I TRY TO AVOID UNEVEN ROAD SURFACES BUT IN HEAVY RAIN CONDITIONS WHEN THE ROAD IS COVERED WITH WATER, POT HOLES AND BRAKES IN THE BLACKTOP ARE NOT AS EASILY VISIBLE AND ONCE I SWERVED TO MISS IT BY MOVING INTO THE NEXT LANE A LITTLE BIT AND A BIG TRUCK WAS MERGING INTO THE SAME LANE AT THE SAME TIME AND BLEW HIS HORN SO HARD IT SCARED ME EVEN MORE SO THAT I SWERVED BACK INTO MY LANE, NEARLY CAUSING AN ACCIDENT. I PLAN TO CONTACT MY DEALER TODAY ABOUT THIS ACCELERATION DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10306343February 5, 2010
SERVICE BRAKES, ELECTRIC
WHILE ENGAGING THE BRAKE, BRAKES SEEM TO RELEASE FOR 1 SEC WHILE HOLDING DOWN BRAKE WHILE HITTING BUMP OR WHENEVER TRACTION CONTROL SYSTEM IS ENGAGED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10306361February 5, 2010
SERVICE BRAKES, HYDRAULIC
MOMENTARY LOSS OF BRAKING WHEN ABS ACTIVATES CAUSES CAR TO TRAVEL AN UNEXPECTED 12 FEET. HAS HAPPENED 4 TIMES SINCE DEC 2009. HAPPENS WHEN SLOWING DOWN FOR STOP SIGN, OR MAKING LEFT OR RIGHT TURN IN TRAFFIC, WHEN THERE IS A SLIPPERY PATCH CAUSING ABS TO TRIGGER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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