Toyota Prius Complaints (2007)

2,004 consumer complaints on file.

#10275748July 4, 2009
EXTERIOR LIGHTING
I HAVE A 2007 TOYOTA PRIUS, VIN AND THE DRIVERS SIDE HEADLIGHT KEEPS GOING OFF WHEN WE ARE DRIVING. IT COMES BACK ON IF YOU TURN THE LIGHTS OFF COMPLETELY BUT WHEN YOU ON THE HIGHWAY IT IS HARD TO TELL IF THE LIGHT IS ON OR OFF. *TR THANKS, ROBERT HARTMAN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275768July 4, 2009
EXTERIOR LIGHTING
2007 PRIUS WITH 45K MILES. HEADLIGHTS HAVE STARTED TO INTERMITTENTLY GO ON AND OFF . CAN TURN THE LIGHTS COMPLETELY OFF THEN BACK ON AND THE HEADLIGHT WILL COME BACK ON. SO FAR, JUST THE DRIVER SIDE HEADLIGHT. I NOTICE THE HEADLIGHT FLICKERS AND FADES IN INTENSITY AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275714July 3, 2009
EXTERIOR LIGHTING
NORMAL USE OF HEADLIGHTS; HOWEVER, AROUND 45K MILES THE RIGHT FRONT HEADLIGHT WILL TURN ON, BUT THEN CUTS OUT AFTER 5 MINUTES. I HAVE TO REPEATEDLY TURN THE HEADLIGHT SWITCH ON AND OFF, AGAIN AND AGAIN, TO GET THE HEADLIGHT TO OPERATE CORRECTLY (I.E. STAY ON). THIS IS A SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275625July 2, 2009
EXTERIOR LIGHTING:HEADLIGHTS
PRIUS INTERMITTENT HEADLIGHT FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275640July 2, 2009
EXTERIOR LIGHTING
INTERMITTENT HID HEADLIGHT FAILURE ON MY 2007 TOYOTA PRIUS. FIRST NOTICED WHEN PULLED OVER BY POLICE - RIGHT HEADLIGHT OUT, BUT CAME BACK ON WHEN TURNED LIGHTS OFF THEN ON. LEFT HEADLIGHT HAS SINCE PERIODICALLY FAILED TOO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275426July 1, 2009
EXTERIOR LIGHTING:HEADLIGHTS
TL*THE CONTACT OWNS A 2007 TOYOTA PRIUS. WHILE DRIVING APPROXIMATELY 35 MPH AT NIGHT, THE PASSENGER SIDE HEADLIGHT FAILED WITHOUT WARNING. THE DRIVER EXPERIENCED EXTREMELY LIMITED VISIBILITY. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION AND THEY RECOMMENDED THAT BOTH HEADLIGHTS BE REPLACED AT THE ESTIMATED COST OF $425. THE VEHICLE HAS NOT BEEN REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 36,000 AND CURRENT MILEAGE WAS 45,500. UPDATED 09/01/09 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275462July 1, 2009
EXTERIOR LIGHTING
2007 TOYOTA PRIUS HID HEADLIGHT FAILURE. PASSENGER SIDE IS INTERMITTENT,, QUITE OFTEN BOTH LIGHTS WILL FAIL LEAVING NO LIGHTS AND A VERY DANGEROUS SITUATION. DRIVER HAS NO WARNING THAT HEADLIGHTS ARE OFF , ESPECIALLY DURING POOR WEATHER,, BUT DAYLIGHT CONDITIONS. JUST AFTER WARRANTY PERIOD ENDED. DEALER SUGGESTS BULBS,, OTHERS SUGGEST CONTROLLER. NEW (EXPENSIVE) BULBS ARE PROBABLY ONLY A TEMPORARY FIX,, LEADING TO CONTINUED FUTURE FAILURES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275500July 1, 2009
EXTERIOR LIGHTING
2007 TOYOTA PRIUS RIGHT HID HEADLIGHT CONSTANTLY GOES OFF AND NEEDS REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275360June 30, 2009
ELECTRICAL SYSTEM
I WAS DRIVING DOWN A FAMILIAR ROAD WHEN MY HEADLIGHTS WENT OUT. MY CAR IS A 2007 PRIUS. IN TALKING TO A REPAIRMAN AT THE SHOP I DISCOVERED THAT HIGH INTENSITY (AND HIGH HEAT) BULBS WOULD STOP WORKING WITHOUT ANY WARNING IF THE BULBS BECAME TOO HOT. IF THEY WERE TURNED OFF FOR A FEW SECONDS THEY WOULD COOL OFF AND WORK AGAIN. AS A RESULT I HAVE NO WAY OF KNOWING WHEN THE BULBS ARE GOING TO GO OFF. I TOOK THE CAR INTO THE TOYOTA DEALER AND WAS TOLD THAT ALTHOUGH BOTH BULBS APPEARED TO BE WORKING, THE FACT THAT THEY HAD BOTH STOPPED WORKING INDICATED THAT THEY MUST HAVE AN INTERNAL SHORT AND SHOULD BE REPLACED BY THE SAME TYPE OF BULB, WITH THE SAME PROBLEM AT A COST OF $807.00. THE ONLY REASON I AM ALIVE TO REPORT THIS INCIDENT IS BECAUSE I WAS ON A STRAIGHT STRETCH OF A FAMILIAR ROAD, AND THERE WERE OTHER CARS AROUND. I TURNED MY LIGHTS FOR 30 SECONDS AND THEN TURNED THEM BACK ON. AT LEAST ONE OF THE HEADLIGHTS CAME BACK ON SO I COULD CONTINUE HOME. I REQUESTED HEADLIGHTS THAT WOULD NOT GO OFF AND ON WITHOUT WARNING HOWEVER SO FAR TOYOTA HAS ONLY OFFERED TO REPLACE THE HEADLIGHTS WITH THE SAME UNRELIABLE HEADLIGHTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275404June 30, 2009
EXTERIOR LIGHTING
2007 TOYOTA PRIUS - ONLY HAVE 46000 MILES AND PASSENGER SIDE HEADLIGHT FLICKERS AND THEN DIES. SEEMS TO BE AN EPIDEMIC WITH PRIUS OWNERS. REPLACEMENT BY DEALER WOULD COST $465.00. I'VE TALKED TO MANY OTHER PRIUS OWNERS AND ALMOST 80% HAVE HAD THE SAME PROBLEM AND THE REMAINING 20% HASN'T REACHED THAT PROBLEM YET. THE HEADLIGHT ASSEMBLY IS OF POOR QUALITY THAT (1) GOES THROUGH LIGHT BULBS EVERY 40000 - 45000 MILES, (2) THE COST FOR THE REPLACEMENT IS EXTRA FOR A $10 BULB, (3) TOYOTA WILL NOT REPLACE THE HEAD LAMP UNIT. IF I TURN THE LIGHT OFF AND THEN ON, IT WILL LIGHT UP FOR A COUPLE OF MINUTES AND THEN FLICKER BEFORE GOING OUT AGAIN. I HAVE BEEN STOPPED 4 TIMES FOR THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275208June 29, 2009
EXTERIOR LIGHTING
HEADLIGHTS ON 2007 TOYOTA PRIUS INTERMITTENTLY FLICKER ON AND OFF. CURRENTLY, MANUALLY TURNING THE LIGHTS ON AND OFF TEMPORARILY FIXES THE PROBLEM, BUT THE PROBLEM STILL REMAINS. I WAS TOLD BY THE TOYOTA DEALER, WHERE WE BOUGHT THE CAR, THAT I NEED TO REPLACE THE BALLAST AND BOTH BULBS, WHICH IS EXPECTED TO BE ~$1400. I'VE READ THAT THIS IS A COMMON PROBLEM FOR THE PRIUS (2004-2008) THAT IS USUALLY NOTICED AT AROUND 40,000-45,000 MILES; MY PRIUS HAS ~40,000 MILES. MY PRIUS IS CURRENTLY NO LONGER UNDER WARRANTY, BUT WAS TOLD THAT THE REQUIRED PARTS ARE NOT UNDER WARRANTY ANYWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275268June 29, 2009
EXTERIOR LIGHTING
2007 PRIUS HEADLIGHTS TURN OFF UNEXPECTEDLY. PASSENGER SIDE ABOUT EVERY 10 MINUTES, BUT NOT ALWAYS NOTICED, AND IF THE DRIVER SIDE THEN CUTS OUT, YOU ARE DRIVING IN THE DARK! NOT GREAT FOR COUNTRY ROADS! THE PROBLEM STARTED ABOUT 6 MONTHS AGO AND IS SLOWLY GETTING WORSE. TURNING THE HEADLIGHT SWITCH OFF AND ON AGAIN CLEARS THE PROBLEM. TOYOTA SERVICE SAYS REPAIR WILL BE $88432 FOR PARTS, AND ABOUT $200 MORE FOR LABOR. PROBLEM REPORTED TO TOYOTA USA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275170June 28, 2009
EXTERIOR LIGHTING
I HAVE A 2007 PRIUS THAT HAS INTERMITTENT HEADLIGHT PROBLEMS. THE RIGHT HEADLIGHT WILL SPORADICALLY GO OFF AND ON. IT HAS BEEN TO THE DEALER TWICE WITH THE LAST TIME THE DEALER BLAMING IT ON LOW BATTERY CHARGE. WELL THE BATTERY IS CHARGED AND IT STILL REFUSES TO WORK. AT THIS POINT IT IS UNPREDICTABLE AS TO WHETHER OR NOT IT WILL BE WORKING AT ANY SPECIFIC TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275094June 27, 2009
EXTERIOR LIGHTING
2007 TOYOTA PRIUS - DIVER SIDE HEADLAMP GOES OUT INTERMITTENTLY WHILE DRIVING. IF THE HEADLIGHT SWITCH IS TURNED OFF AND THEN ON AGAIN THEN THE LIGHTS GO ON AGAIN. FAILURE REPEATS ITSELF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275046June 26, 2009
EXTERIOR LIGHTING
ABOUT A MONTH AGO, MY PRIUS'S DRIVER SIDE HEADLIGHT STARTED INTERMITTENTLY GOING OFF WITHOUT ANY WARNING. I WAS PULLED OVER BY POLICE WHEN I DISCOVERED IT. THE LIGHT WOULD COME BACK ON WHEN I TURN IT OFF THEN ON AGAIN, BUT IT WILL GO OFF AGAIN SOMETIME AFTERWARDS. I PURCHASED TWO NEW BULBS, THINKING THE PROBLEM WAS IN THE BULBS; SAME PROBLEM CONSISTENTLY HAPPENS. THE DRIVER HEADLIGHT NOW DOES NOT FUNCTION ANY LONGER, EVEN WITH A NEW BULB. I PLAN TO TAKE IT TO THE DEALER FOR REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10274695June 23, 2009
EXTERIOR LIGHTING
2007 TOYOTA PRIUS HEADLIGHT/LAMP FAILURE RIGHT AND LEFT SIDE. DEALER REPLACED RIGHT HEADLIGHT AFTER WE NOTICED THE LIGHT WOULD GO OUT (SOMETIMES TURNING LIGHTS OFF AND BACK ON CAUSES IT TO COME BACK ON, BUT THEN THE LIGHT WOULD GO OUT INTERMITTENTLY DRIVING). THE NEXT DAY, WE EXPERIENCED THE LEFT SIDE HEADLIGHT DOING EXACTLY THE SAME THING. DID A SEARCH ON THE INTERNET AND FOUND THAT PE09-019 HAD BEEN OPENED FOR THIS EXACT ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10274696June 23, 2009
EXTERIOR LIGHTING
HID HEADLIGHTS ON MY 2007 TOYOTA PRIUS REGULARLY BURN OUT AFTER A FEW MINUTES DRIVING TIME. USUALLY THE DRIVER'S SIDE, SOMETIMES THE PASSENGER SIDE, AT LEAST ONCE BOTH WENT OUT. WHEN THEY ARE TURNED OFF FOR A SHORT TIME AND TURNED ON AGAIN, THEY BOTH COME BACK ON, AT LEAST FOR A WHILE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10274777June 23, 2009
EXTERIOR LIGHTING
PASSENGER SIDE HEADLIGHT WENT OUT DURING ROAD TRIP AND OUT FOR ABOUT 3 DAYS, BUT THEN CAME BACK ON AGAIN SUDDENLY (I DID NOT REALIZE IT--SOMEONE ELSE SAW IT FROM OUTSIDE AND TOLD ME). SOME OTHER PRIUS OWNERS HAVE ALSO COMPLAINED OF HEADLIGHTS SUDDENLY GOING OUT AND THEN SOME TIME LATER COMING BACK ON AGAIN AND REPLACING LAMP OR OTHER THINGS DOES NOT HELP. THIS IS DANGEROUS BECAUSE DRIVERS CANNOT TELL WHILE DRIVING THAT THE LIGHT HAS GONE OUT AND PARTICULARLY DANGEROUS ON POORLY LIT ROADS AT NIGHT. PLEASE INVESTIGATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10274396June 20, 2009
EXTERIOR LIGHTING
HEADLIGHT ON 2007 TOYOTA PRIUS GOES OUT UNEXPECTEDLY. SOMETIMES ON THE RIGHT, SOMETIMES ON THE LEFT, SOMETIMES BOTH. YOU CAN TURN THEM OFF AND BACK ON AGAIN AND THEY WILL BE FINE...FOR AWHILE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10274315June 19, 2009
AIR BAGS
MULTIPLE TIMES MY 2007 TOYOTA PRIUS AIRBAG SYSTEM HAS FAILED DUE TO A PASSENGER WEIGHING OVER 250 POUNDS SITTING IN THE PASSENGER SEAT. THE PROBLEM SEEMS TO HAPPEN WHEN THE PASSENGER WIGGLES WHEN GETTING IN OR HAVING A WALLET IN HIS BACK POCKET. AFTER HE GETS IN THE RED AIRBAG WARNING LIGHT COMES ON AND IT IS MY UNDERSTANDING THAT THE AIRBAG IS THEN DISABLED. THE AIRBAG LIGHT WILL REMAIN ON UNTIL THE DEALER SERVICES THE CAR. THE DEALER?S HAND DIAGNOSTIC TOOL ONCE REPORTED THAT THE CODE WAS ACCIDENT DETECTED, BUT I CHALLENGED THIS AND IT WAS DISCOVERED THAT THE CODE ACTUALLY MEANS OCCUPANT CLASSIFICATION SYSTEM FAIL. UNHOOKING THE 12V BATTERY WILL CLEAR THE SYSTEM AND SUPPOSEDLY MAKE THE AIRBAG WORK PROPERLY AGAIN. THE PROBLEM WILL REOCCUR WHEN THE SAME PASSENGER GETS IN THE PASSENGER SEAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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