Toyota Prius Complaints (2010)

2,829 consumer complaints on file.

#10307431February 8, 2010
SERVICE BRAKES, ELECTRIC
THE BRAKES ON MY PRIUS HAVE FAILED NUMEROUS TIMES OVER 7 MONTHS IN BOTH CITY AND RURAL DRIVING CONDITIONS. WHEN BRAKE FAILURE OCCURS, THE PRIUS BRAKES NOT ONLY DISENGAGE (FAIL) BUT THE CAR SEEMS TO LUNGE FORWARD. IT'S AS IF I AM BRAKING WITH MY FOOT ON THE GAS PEDAL AND THEN LET UP ON THE BRAKE WHILE THE GAS PEDAL IS STILL DEPRESSED. IT IS NOT A SAFE VEHICLE. I HAVE GREAT CONCERN FOR MY SAFETY AND THE SAFETY OF MY FAMILY AND OTHERS, PARTICULARLY PEDESTRIAN SAFETY AT INTERSECTIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307451February 8, 2010
SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES, ELECTRIC, SERVICE BRAKES, AIR
I WAS DRIVING DOWN A HILL THAT HAS A SLIGHTLY UNEVEN SURFACE AND WAS A BIT ICY AND WHEN APPLYING THE BRAKE IN MY PRIUS, MY CAR SPED UP SLIGHTLY WHEN IT HIT THE UNEVEN SURFACE AND SEEMINGLY JUMPED FASTER BEFORE THE BRAKES KICKED IN AND BROUGHT MY CAR TO A STOP. THIS HAS HAPPENED TWICE ON DIFFERENT ROADS, BOTH OF THE ROAD SURFACES BEING SLIGHTLY UNEVEN. NOTHING HAS BEEN DONE TO CORRECT THIS PROBLEM, WHEN I CALLED TOYOTA THEY TOLD ME THAT THERE WAS NOTHING THEY COULD DO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307454February 8, 2010
SERVICE BRAKES, HYDRAULIC
2010 TOYOTA PRIUS BRAKING PROBLEM. GOING DOWN STEEP LONG HILL, WITH ROUGH SURFACE, WE ENCOUNTER THIS PROBLEM 1 OR 2 TIMES A WEEK, REPEATEDLY. IT FEELS LIKE WE ARE "FLYING" DOWN THE HILL BRIEFLY, OUT OF CONTROL, WHILE IN FACT, WE ARE GOING APPROXIMATELY 15 MILES PER HOUR AND ARE APPLYING THE BRAKE IN THE SAME MANNER AS ALWAYS. THIS IS VERY SCARY, AS THE HILL HAS A HUGE DEEP RAVINE ON ONE SIDE, AND A HIGH CLIFF ON THE OTHER SIDE, AND A CLIFF OFF A BEACH INTO THE SALT WATER AT THE BOTTOM OF THE HILL. THE ROAD IS VERY NARROW, WITH 2 VEHICLES GOING UP AND DOWN ONLY ABLE TO PASS AT SELECTED POSITIONS, OTHERWISE, ONE LANE TRAFFIC. PLEASE DEMAND THAT TOYOTA RECALL THIS VEHICLE, AND REPLACE THE SOFTWARE THAT CONTROLS THE BRAKING SYSTEM. I UNDERSTAND FROM THE NEWS THAT THEY HAVE THIS FIX IN PLACE ON NEW CARS SINCE LAST MONTH. PLEASE RECALL THIS VEHICLE ASAP! MY VEHICLE NUMBER IS [XXX] PRODUCTION DATE 6/09. THANK YOU. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307448February 8, 2010
SERVICE BRAKES, HYDRAULIC
DEAR SIR, I WOULD LIKE TO BRING A PROBLEM TO YOUR ATTENTION. I PURCHASED A 2010 TOYOTA PRIUS, VIN# [XXX] , IN JUNE 2009. THE PROBLEM IS NOT THE BRAKE PROBLEM BEING DESCRIBED IN THE PREDICTED RECALL. MY PROBLEM IS AS FOLLOWS: WHEN THE VEHICLE IS DRIVEN AND THEN PARKED (SHUT DOWN ) AND STARTED AGAIN, THE BRAKES WILL LOCK UP AT THE SLIGHTEST PRESSURE ON THE BRAKE PEDAL. WHEN STARTING OUT OF A PARKING SPOT, EITHER FORWARD OR BACKWARD, THE SLIGHTEST TOUCH OF THE BRAKE PEDAL WILL LOCK THE BRAKES AND STAND THE CAR ON IT'S NOSE. I HAVE FOUND THAT IF THE PROBLEM OCCURS, I CAN EITHER STOP THE VEHICLE ( SHUT OFF WITH THE START BUTTON ) OR HOLD DOWN HARD ON THE PEDAL FOR 10 TO 20 SECONDS, THE BRAKES PERFORM NORMALLY. I RETURNED THE VEHICLE TO THE DEALER IN AUGUST 2009 FOR AN OIL CHANGE AND REPORTED THE PROBLEM, BUT THE SERVICE DEPARTMENT DISMISSED THE COMPLAINT AS 'COULD NOT DUPLICATE THE COMPLAINT' EVEN THOUGH I EXPLAINED THAT IT DID NOT OCCUR EVERY TIME. I CAN NOT CONNECT THE PROBLEM WITH ANY PARTICULAR SITUATION. IT CAN OCCUR WITH NORMAL DRIVING OR IN ECO MODE. I FEEL IT IS AN ANNOYANCE MORE THAN ANYTHING ELSE, BUT COULD POSE A PROBLEM IN CERTAIN CIRCUMSTANCES. I WILL GLADLY ANSWER ANY QUESTIONS YOU MAY HAVE REGARDING THIS PROBLEM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307458February 8, 2010
SERVICE BRAKES, HYDRAULIC
MY 2010 TOYOTA PRIUS BRAKES FAIL BRIEFLY (1-2 SECONDS) WHEN BRAKING AT LOW SPEEDS AND DRIVING OVER A POTHOLE, SPEED BUMP, OR MANHOLE, ESPECIALLY ON WET ROADS. BRAKES RESUME APPROPRIATELY WHEN BRAKE PEDAL IS PRESSED AGAIN OR PRESSED IN HARDER. I FIRST NOTICED THIS DURING THE FIRST MONTH I OWNED THE CAR (AUGUST 2009). THIS HAPPENS TO ME ABOUT ONCE EVERY TWO WEEKS. NOTHING SO FAR HAS BEEN DONE TO CORRECT THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307466February 8, 2010
SERVICE BRAKES, HYDRAULIC
I HAVE EXPERIENCE A PROBLEM WITH MY 2010 PRIUS, WHILE TURNING RIGHT ON TO ANOTHER STREET TRAVELING AROUND 20 MPH, I PRESS ON THE BRAKES TO DOWN SLIGHTLY WHEN SUDDENLY THE CAR ACCELERATED VERY FAST, I PRESSED ON BRAKE HARDER AND IT STOP THIS ACCELERATION. LATER I HAD 2 PROBLEMS AT THE SAME INTERSECTION, # 1: I TURNED RIGHT INTO THE STREET TO MY RIGHT AND I NOTICED MY BRAKES HESITATED FOR ABOUT 1 OR 2 SECONDS, I THEN CONTINUED WITHOUT A PROBLEM. # 2: I TURNED RIGHT AT THE SAME INTERSECTION WITH THE BRAKES ON TO SLOW ME DOWN, WHEN THE CAR SEEMED TO ACCELERATE SLIGHTLY WITHOUT MY FOOT ON THE GAS PEDAL. THERE ARE MANY SMALL POT HOLES AT THE INTERSECTION .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307470February 8, 2010
SERVICE BRAKES, ELECTRIC, SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL
THE BRAKES ON MY 2010 TOYOTA PRIUS AT TIMES DO NOT ENGAGE IMMEDIATELY. IT MAY BE NECESSARY AT THOSE TIMES TO DEPRESS THE BRAKE PEDAL BY 1/3RD BEFORE BRAKING BEGINS. THERE IS A SIMILAR DELAY WHEN BRAKING IS USED TO TURN OFF CRUISE CONTROL. NEITHER OF THESE HAVE CAUSED AN ACCIDENT, BUT IN BOTH CASES THERE IS SOME RISK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307499February 8, 2010
SERVICE BRAKES, ELECTRIC
MY 2010 TOYOTA PRIUS, PURCHASED 12/28/09, HAS BRIEFLY LURCHED FORWARD ON MULTIPLE OCCASIONS WHEN I WAS BRAKING AND CROSSED A BUMP IN THE ROAD. I AM REPORTING ONE DATE BELOW, BUT THE BRIEF BRAKE FAILURE HAS RECURRED REPEATEDLY, ALWAYS AT THE SAME SPOT ON THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307504February 8, 2010
SERVICE BRAKES, HYDRAULIC
BRAKES ON 2010 TOYOTA PRIUS FAIL WHEN THE VEHICLE ENCOUNTERS A ROUGH ROAD SURFACE WHEN BRAKING.(FOUR INCIDENTS) I SUSPECT MANY OF THESE COMPLAINTS ARE GOING UNREPORTED BECAUSE DEALER SERVICE DEPARTMENTS ARE TELLING CUSTOMERS THE VEHICLES ARE BRAKING AS DESIGNED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307487February 8, 2010
UNKNOWN OR OTHER
THIS IS THE BREAKING PROBLEM IM HAVING WITH MY 2010 PRIUS: WHEN I AM STEPPING ON THE BREAK, AND ALSO GO OVER A SMALL BUMP IN THE ROAD, THE CAR SEEMS TO ACCELERATE FOR A MOMENT AND THEN GOES BACK TO BREAKING AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307492February 8, 2010
SERVICE BRAKES, ELECTRIC
IT APPEARS THAT THE CAR EITHER DOES NOT RESPOND OR EVEN ACCELARATES WHEN BRAKING ON UNEVEN SURFACE. IT HAPPENED TO ME MORE THAN 10 TIMES, I HAVE THE CAR FOR 4.5 MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307486February 8, 2010
SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES, ELECTRIC
I HAVE ON AT LEAST 4 OCCASIONS EXPERIENCED THE BRAKING ISSUE (THAT IS BEING INVESTIGATED) ON MY 2010 PRIUS. IT HAPPENS WHEN I GO OVER RAILROAD TRACKS, OR HIT A POTHOLE. PLEASE ADD MY COMPLAINT TO THE OTHERS THAT REPORT SIMILAR PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307523February 8, 2010
SERVICE BRAKES, ELECTRIC
WHEN ON A SLIPPERY ROAD AND YOU ARE APPLYING MODERATE BRAKE PRESSURE AND THE ANTILOCK BRAKES ARE ENGAGEING AND YOU HIT MULTIPLE BUMPS OR POTHOLES YOU HAVE A MOMENTARY LOSS OF BRAKE PRESSURE AND BRAKING ACTION UNTILL THE BUMPS STOP OR YOU PRESS THE BRAKE DOWN FURTHER AND BRAKING IS RESTORED. I HAVE HAD THIS HAPPEN ON SEVERAL OCCASIONS AND ONCE IN OUR PARKING LOT A VEHICLE WAS STRUCK REQUIREING $1200 IN REPAIRS.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10307545February 8, 2010
SERVICE BRAKES, ELECTRIC
WHEN I BRAKE ON BUMPY RAODS, THE CAR SOMETIMES LEARCHES AND THEN THE BRAKES ENGAGE, AND STOP THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307550February 8, 2010
SERVICE BRAKES, ELECTRIC, SERVICE BRAKES, HYDRAULIC
DRIVING A 2010 PRIUS COMING TO A STOPLIGHT. WENT OVER A RAISED PORTION OF ROAD RESULTING IN A VERY NOTICEABLE BUMP. CAR SEEMED TO LURCH FORWARD AND BRAKING DIDN'T SEEM TO WORK FOR A SHORT TIME. THOUGHT I WAS GOING TO GO THROUGH THE RED LIGHT INTO CROSS TRAFFIC BUT BRAKES TOOK HOLD AND I WAS ABLE TO STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307551February 8, 2010
SERVICE BRAKES, ELECTRIC
I HAVE A 2010 PRIUS AND HAVE EXPERIENCED THE AME TYPE OF BRAKE FLOATING AS OTHERS HAVE REPORTED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307528February 8, 2010
SERVICE BRAKES, ELECTRIC
ON OUR 2010 TOYOTA PRIUS, WHEN BRAKING ON A FAIRLY STEEP DOWNHILL ROAD, THE CAR SEEMINGLY JERKS FORWARD/ACCELERATES FOR A SPLIT SECOND. THIS HAS HAPPENED ON SEVERAL OCCASIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307533February 8, 2010
SERVICE BRAKES, HYDRAULIC
MY WIFE'S 2010 PRIUS OCCASIONALLY SURGES FORWARD WHEN THE BRAKES ARE APPLIED. THIS TYPICALLY OCCURS WHEN DRIVING DOWN HILL AND OVER BUMPS. IT HAPPENS ABOUT 1 TIME PER 14 DAYS. THE SURGE IS ONLY FOR A SPLIT SECOND. CONTROL OF THE CAR HAS NOT BEEN LOST YET. NOTHING HAS BEEN DONE TO FIX THE PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307556February 8, 2010
SERVICE BRAKES, ELECTRIC
AS I BRAKED TO MAKE A RIGHT TURN AT AN INTERSECTION, MY TWO WEEK OLD 2010 TOYOTA PRIUS STOPPED BRAKING WHEN I HIT A SECTION OF THE ROADBED THAT HAD SOME WINTER DAMAGE TO IT AND THE CAR'S ANTI-LOCK BRAKES ATTEMPTED TO CUT IN. IT FELT LIKE THE CAR SURGED FORWARD, BUT I UNDERSTAND IT WAS JUST A SUDDEN LOSS OF BRAKING AS THE TRANSFER BETWEEN THE DIFFERENT BRAKING MECHANISMS OCCURRED. SINCE I WAS TURNING ONTO A HIGHWAY SERVICE ROAD DURING RUSH HOUR, I FELT THE DELAY WAS A DANGER TO ME AND THE OCCUPANTS OF MY VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307560February 8, 2010
SERVICE BRAKES, ELECTRIC, SERVICE BRAKES, HYDRAULIC
2010 TOYOTA PRIUS LOSES BRAKE RESPONSE COMPLETELY AFTER HITTING ANY MEDIUM SIZED OR LARGER BUMP. HAPPENS AT LEAST TWICE A WEEK AND HAS RESULTED IN SLIDING AND HITTING A CURB ONCE. CAR IS UNSAFE TO DRIVE. TOOK CAR TO TOYOTA DEALER AND WAS TOLD "THERE IS NO FIX FOR THIS ISSUE AT THIS TIME" I WAS GIVEN THE TOYOTA CUSTOMER EXPERIENCE PHONE NUMBER AND WHEN I CALLED I WAS GREETED WITH A RECORDED VOICE SAYING "WE CANNOT TAKE YOUR CALL AT THIS TIME" "IF YOU NEED TO SPEAK TO A REPRESENTATIVE CALL BACK LATER" AND THEN HUNG UP ON. *CN
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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