Toyota Prius Complaints (2010)

2,829 consumer complaints on file.

#10311398February 17, 2010
SERVICE BRAKES, ELECTRIC
INTERMITTENTLY, WHILE I AM BRAKING WHEN APPROACHING AN INTERSECTION THE CAR WILL MOMENTARILY ACCELERATE QUICKLY. WITH PRESSURE ON THE BRAKE THE CAR THEN SLOWS. THIS HAS HAPPENED ABOUT 6 -10 TIMES SINCE I BOUGHT THE CAR IN SEPT. 2009. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10311425February 17, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
I BROUGHT MY 2010 PRIUS IN ON 2/5/10 FOR THE SERVICE WORK RELATING TO THE RECENT RECALL. TODAY, THE PROBLEM RECURRED; HOWEVER, THIS TIME, MY CAR SLIPPED WHILE I WAS DRIVING (BUT NOT BRAKING) AS I WAS TURNING WEST ONTO CONGRESS FROM NORTHBOUND COLUMBUS. THE ROAD SURFACE THERE IS UNEVEN. PREVIOUSLY, THIS SITUATION OCCURRED ONLY WHILE BRAKING ON AN UNEVEN ROAD SURFACE. THIS TIME, I PUT ON BRAKES PRIOR TO ENTERING THE TURN; I WAS NOT BRAKING AT THE TIME THE CAR SLIPPED. THE CAR DID NOT SURGE, BUT I DID FEEL MOMENTARILY LIKE I HAD LOST CONTROL OF IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10311423February 17, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
I BROUGHT MY 2010 PRIUS IN ON 2/5/10 FOR THE SERVICE WORK RELATING TO THE RECENT RECALL. ON THE WAY HOME, THE PROBLEM RECURRED; HOWEVER, THIS TIME, MY CAR SLIPPED WHILE I WAS DRIVING (BUT NOT BRAKING) ON ILLINOIS EAST OF MICHIGAN, WHERE THERE IS A METAL PLATE ON THE ROAD. PREVIOUSLY, THIS SITUATION OCCURRED ONLY WHILE BRAKING ON AN EVEN ROAD SURFACE. THIS TIME, I WAS NOT BRAKING. THE CAR DID NOT SURGE, BUT I DID FEEL MOMENTARILY LIKE I HAD LOST CONTROL OF IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10311440February 17, 2010
SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL
2010 PRIUS PURCHASED IN AUGUST 2009. SURGE WHEN APPLYING BRAKES. OCCURRED 4 TIMES INCLUDING 2/15/2010. HAS OCCURRED IN SAME PLACE 3 TIMES. EACH TIME THERE WERE POTHOLES. WHEN THEY WERE FIXED, DID NOT HAPPEN UNTIL THEY RETURNED. COMPLAINED TO TOYOTA DEALER AND WAS TOLD THIS WAS NORMAL WHEN HYDRAULIC AND ELECTRONIC BRAKES EXCHANGE. I SUGGESTED IT WAS A DANGEROUS NORMAL. NO DAMAGE OR INJURY IN ANY CASE. WAS ALWAYS ABLE TO PUSH HARDER ON BRAKE TO STOP CAR. STUNS YOU WHEN IT HAPPENS BECAUSE IT IS NOT NORMAL. SINCE FIRST INSTANCE, HAVE TRIED TO KEEP DISTANCE WHEN SLOWING AND BRAKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10311487February 17, 2010
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS WHICH WAS PURCHASED IN AUGUST 2009. SHE STATED THAT WHENEVER SHE APPLIED THE BRAKE PEDAL DURING INCLEMENT OR RAINY WEATHER CONDITIONS AND UNEVEN PAVEMENT, THE VEHICLE LUNGED FORWARD. THE BRAKES WOULD NOT ENGAGE AND THERE WOULD BE A MOMENTARY HESITATION. THE DEALER WAS CONTACTED AND ADVISED HER THAT IT WAS NORMAL AND SHE MUST HAVE BEEN DRIVING TOO FAST. THE CONTACT CONFIRMED SHE WAS NOT SPEEDING AND THAT EVEN WHILE TRAVELING AT SPEEDS OF LESS THAN 10 MPH OR IN A PARKING LOT, THE FAILURE WOULD OCCUR. THE ECU MODULE AND THE ABS SYSTEM WAS REPROGRAMMED UNDER THE SERVICE BRAKES RECALL CAMPAIGN ID NUMBER: 10V039000. THERE WERE NO ADDITIONAL FAILURES SINCE THE REPAIR WAS MADE. THE FAILURE MILEAGE WAS 200 AND THE CURRENT MILEAGE WAS 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10310802February 16, 2010
POWER TRAIN
BETWEEN AUGUST AND OCTOBER 2009 I EXPERIENCED THREE INCIDENTS OF SUDDEN ACCELERATION BY THE VEHICLE IN LOW SPEED CITY DRIVING, 25 -30 MPH. THESE EVENTS WERE ALWAYS PRECEDED BY BUMP OR IRREGULAR SURFACE ON DRY ASPHALT OR CONCRETE SURFACES. IN EACH EVENT I HAD TO APPLY THE BRAKES TO COUNTER THE SUDDEN AND UNEXPECTED ACCELERATION. I HAVE NOT EXPERIENCED ANY FURTHER INCIDENTS WITH THE ADVENT OF COLDER WEATHER AND WINTER DRIVING CONDITIONS. CURRENT MILEAGE IS 7,707. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10310793February 16, 2010
SERVICE BRAKES, HYDRAULIC
WE HAVE A VERY LONG STEEP DRIVEWAY. I APPLY SOME BRAKING WHEN DESCENDING AND THEN MORE AS I REACH THE BOTTOM BEFORE I ENTER THE STREET. THERE IS A WATER DIVERTER BUMP ABOUT TEN FEET BEFORE THE END OF THE DRIVEWAY. IT IS ABOUT AN INCH OR SO TALL AND ABOUT SIX INCHES WIDE, CROSSING THE FULL WIDTH OF THE DRIVEWAY. SEVERAL TIMES WHEN I HAVE ROLLED OVER THE BUMP AND I AM APPLYING MORE BRAKES, THE BRAKES STOP WORKING FOR A SECOND OR SO AND THEN REGAIN POWER. AT FIRST IT FELT LIKE I WAS ACCELERATING, UNTIL IT HAPPEN A SECOND TIME AND I WAS MORE AWARE OF WHAT WAS GOING ON. APPLYING HEAVIER BRAKING BEFORE THE BUMP, SEEMS TO STOP THIS SENSATION. THE LAST TIME THE BRAKES DID THIS WAS WHEN PULLING TO THE SIDE OF THE ROAD TO LET FASTER TRAFFIC BY, ONTO A ROUGH GRAVEL DRIVEWAY ENTRANCE. INITIALLY THE BRAKES WORKED THEN FOR AN INSTANT THEY ARE GONE, THEN BACK AGAIN. BEFORE THE RECALL WE CALLED THE DEALER WHO SAID WE WERE JUST NOT USED TO ANTI LOCK BRAKES! WE HAVE HAD ANTI LOCK BRAKES FOR MANY MANY YEARS IN MANY DIFFERENT VEHICLES. WE KNOW WHEN THE ANTI-LOCK BRAKES ARE DOING THEIR JOB. THIS IS NOT THE SAME TYPE OF PULSING UPON HEAVY BREAKING. THIS HAPPENS IN THE 2010 PRIUS WHEN USING NORMAL BRAKING PRESSURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10310843February 16, 2010
SERVICE BRAKES, ELECTRIC
MY 2010 PRIUS HAS EXPERIENCED THE BRAKING ISSUE WHEN GOING OVER A BUMP OR A POTHOLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10310849February 16, 2010
SERVICE BRAKES, HYDRAULIC
BRAKES ON MY PRIUS HAVE MOMENTARILY FAILED ON TWO OCCASIONS - BOTH TIMES HAPPENED AFTER GOING OVER A POT HOLE/ROUGH PATCH OF ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10310878February 16, 2010
STEERING
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHEN THE CONTACT TRIED TO PULL DOWN THE VISOR, THE GARAGE DOOR OPENER SLIPPED OFF THE VISOR AND FELL INTO THE STEERING COLUMN. HE HAD NOT TAKEN THE VEHICLE TO THE DEALERSHIP BUT DID HAVE AN APPOINTMENT. HE ALSO HAD NOT SPOKEN WITH THE MANUFACTURER TO-DATE. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT MILEAGE WAS APPROXIMATELY 3,900. THE FAILURE MILEAGE WAS APPROXIMATELY 3,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10311052February 16, 2010
SERVICE BRAKES, ELECTRIC
ANTI LOCK BRAKES DO NOT WORK PROPERLY CAR JUMPS WHEN HITTING AN UNEVEN ROADWAY WHEN APPLING BRAKES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10311079February 16, 2010
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED UNDER NORMAL CONDITIONS AS SHE WAS DRIVING AT 45MPH AND COMING TO A STOP WITH HER FEET ON THE BRAKES THE VEHICLE LUNGED FORWARD BEFORE STOPPING. THE CONTACT CALL THE DEALER AND INFORM THEM OF THIS AND WAS TOLD THERE IS NO PROBLEMS WITH THE VEHICLE AND THEY NEVER HEARD OF THIS FAILURE. THERE HAD BEEN NO PRIOR MAINTENANCE PERFORMED ON THE VEHICLE PRIOR TO THE FAILURE. THE FAILURE MILEAGE WAS 1,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10311105February 16, 2010
SERVICE BRAKES, HYDRAULIC
TEMPORARY LOSS OF BRAKING ON 2010 TOYOTA PRIUS ON UNEVEN PAVEMENT. ONE OCCURRENCE ON 10/20/2009. AN EARLIER OCCURRENCE ALSO OCCURRED ON UNEVEN PAVEMENT - PROBABLY IN SEPTEMBER 2009, BUT I DO NOT HAVE A RECORD OF THE DATE. THE DEALERSHIP PERFORMED THE RECALL MAINTENANCE TODAY (02/16/2010). PLEASE NOTE THAT THE CAR ALSO EXHIBITS EXTREME BRAKING IMMEDIATELY AFTER A COLD START UNDER WET CONDITIONS. THIS EXTREME BRAKING IS UNLIKE ANY OTHER CARS PREVIOUSLY OWNED OVER NEARLY 40 YEARS. THE EXTREME BRAKING DOES SUBSIDE AFTER A SHORT DISTANCE IF THE BRAKES ARE LIGHTLY APPLIED WHILE DRIVING ACCELERATOR IS DEPRESSED TO MAINTAIN SPEED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10311130February 16, 2010
SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL
WE HAVE EXPERIENCED ENGINE SURGES/LACK OF BRAKING WITH OUR 2010 TOYOTA PRIUS ON 5 DIFFERENT OCCASIONS DURING AUG 2009 - FEB 2010: -1: HIT POTHOLE WITH RIGHT FRONT TIRE AND EXPERIENCED SURGE. -2: HIT EXACT SAME POTHOLE ON ANOTHER DAY AND SAME RESULT (SURGE). -3: WHILE DRIVING ON PAVED ROAD HIT SOME ICE AND EXPERIENCED SURGE. -4: WHILE APPROACHING STOP LIGHT, APPLIED BRAKES, WHEN FRONT RIGHT SIDE OF CAR HIT GRAVEL, EXPERIENCED SURGE. -5: WHILE PREPARING FOR LEFT HAND TURN ON BUSY STREET, WHEN CAR WENT OVER A LARGE DRAINAGE GRATE IN THE TURN LANE, EXPERIENCED SURGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10310497February 15, 2010
SERVICE BRAKES, ELECTRIC
BRAKE FAILURE ON 2010 TOYOTA PRIUS. WHEN GOING OVER A TRAFFIC BUMP ON A RAINY DAY, THE BRAKE FAILED FOR ABOUT 1-2 SECONDS BEFORE I WAS ABLE TO BRING IT TO A STOP AT THE TRAFFIC. THERE WAS NO ACCIDENT, NO PROPERTY DAMAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10310556February 15, 2010
SERVICE BRAKES, HYDRAULIC
2010 TOYOTA PRIUS SOMETIMES HAS VERY GRABBY BRAKES WHEN REVERSING AND APPLYING SLIGHT FORCE ON BRAKE PEDAL. BRAKE RESPONSE IS ALMOST LIKE A PANIC STOP. THIS HAPPENS OCCASIONALLY WHEN STARTING CAR AND PUTTING IN REVERSE. THE REMEDY IS TO PUT CAR IN PARK THEN PUT IN REVERSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10310543February 15, 2010
SERVICE BRAKES, ELECTRIC
TWICE MY 2010 PRIUS HAD A DELAY WHEN APPLYING THE BRAKES. MOMENTARILY I THOUGHT I HAD A BRAKING FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10310584February 15, 2010
SERVICE BRAKES, ELECTRIC
HIT A POT HOLE WHILE USING BRAKES AND CAR LUNGED FORWARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10310570February 15, 2010
VEHICLE SPEED CONTROL
I HAVE A 2010 PRIUS. EVERYONE IN THE MEDIA IS TALKING ABOUT BRAKE ISSUES BUT THE REAL PROBLEM IS THAT THE CAR ACCELERATES AFTER IT HITS BUMPS IN THE ROAD. IT FEELS LIKE AN ELECTRONIC PROBLEM. THE BRAKES AREN'T THE ISSUE.*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10310613February 15, 2010
SERVICE BRAKES, ELECTRIC
I HAVE A 2010 TOYOTA PRIUS. I NOTICED THAT WHEN HEADING DOWNHILL ON A ROAD WITH MANY BUMPS, PAYMENT IRREGULARITIES, ETC. THAT THE BRAKING WOULD TOTAL FAIL FOR ABOUT 1/2 A SECOND. I WAS ALWAYS CAREFUL ON THIS TYPE OF ROAD TO REDUCE SPEED EARLIER TO COMPENSATE. I HAD THE RECALL REPROGRAMMING PERFORMED ON 2/12/2010. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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