Toyota Prius Complaints (2008)

1,497 consumer complaints on file.

#11230458July 9, 2019
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE DIM HEADLIGHT ONLY, NOT THE BRIGHT, ONLY ON THE DRIVERS SIDE FRONT GOES OUT 4 OR 5 TIMES A YEAR. THE FRONT BRIGHTS ARE NOT AFFECTED AND HAVE NEVER GONE OUT NOR HAS THE DIM HEADLIGHT ON THE PASSENGER SIDE FRONT EVER GONE OUT. THE CAR IS DRIVEN DAILY USUALLY AND ON CITY STREETS ONLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222270June 24, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
FOR THE THIRD TIME I HAVE HAD TO REPLACE MY BRAKE LIGHT SWITCH, THIS IS A SAFETY ISSUE AS IT AFFECT HOW THE BRAKE LIGHTS WORK. THE BREAK LIGHT SWITCH, WHEN MALFUNCTIONING PREVENT OR INHIBITS THE VEHICLE FROM STARTING PROPERLY. IF THE SWITCH FAILS WHILE DRIVING, IT CAN CAUSE PROBLEM WITH THE BATTERY REGENERATION, THIS IS IN ADDITION TO CAUSING A DRIVING HAZARD WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221501June 20, 2019
EXTERIOR LIGHTING
WHILE DRIVING AT NIGHT, LEFT HEADLIGHT GOES OUT INTERMITTENTLY (ABOUT EVERY 3 MINUTES). I HAVE TO TURN LIGHTS COMPLETELY OFF THEN ON AGAIN TO RESET. THIS IS ONGOING AND APPEARS TO BE HAPPENING MORE FREQUENTLY WITH TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221231June 19, 2019
EXTERIOR LIGHTING
HEADLIGHTS TURN OFF OR FLICKER WHILE DRIVING. IT HAPPENS INTERMITTENTLY. IT IS A MAJOR SAFETY ISSUE WHEN DRIVING AT NIGHT AS IT NEARLY CAUSED AN ACCIDENT. USING THE HIGH BEAMS HELPS FOR A SHORT PERIOD BUT THE HEADLIGHTS STILL TURN OFF ON THEIR OWN. TURNING THEM OFF AND ON BRINGS THEM BACK ON MOST OF THE TIME BUT ONLY FOR A SHORT PERIOD OF TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219329June 11, 2019
SERVICE BRAKES
MY BRAKE ACTUATOR FAILED CAUSING LOSS OF BREAKS. THIS IS A PUBLIC SAFETY ISSUE. I LIVE IN LOS ANGELES WHERE THESE CARS ARE ALL OVER THE ROADS. I AM 6 MONTHS PAST THE 10-YEAR RESTRICTION ON THE WARRANTY ENHANCEMENT ZG1. THE COST TO REPAIR AND REPLACE THIS IS $2,200. TOYOTA ISSUED THIS "WARRANTY ENHANCEMENT" TO ALMOST 800,000 CARS. WHY IS THIS NOT A SAFETY RECALL YET? TOYOTA SHOULD NOT BE ABLE TO GET AWAY WITH THIS LACK OF CONCERN FOR SAFETY OF THEIR CUSTOMERS, OTHER DIRVERS ON THE ROAD, AND THEIR CUSTOMER SERVICE REGARDING THIS ISSUE HAS BEEN A HORRIBLE EXPERIENCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217291June 1, 2019
SERVICE BRAKES
BRAKE ACTUATOR FAILURE. TSB RELEASED IN 2017. MY VEHICLE WAS OVER STATED MILEAGE LIMIT (150,000), AND WAS NOT SHOWING ANY ILL EFFECTS OF THE 2017 TOYOTA REPAIR AT NO COST. I AM DRIVING ALONG US 77 AND ON THIS 4 LANE MAJOR HIGHWAY, THE POWER ASSIST BRAKES FAIL. NOW 204780 MILES 5/2019 AND THE EMERGENCY BRAKE, ABS,VSC AND BRAKE WARNING LAMPS ILLUMINATE AND THE POWER BRAKES ARE NO LONGER FUNCTIONING. CODES C1256 AND C1391. THE DEALER ESTIMATE IS $2938.47. TOYOTA HAS A TSB FROM 2017, AND WITHOUT REPAIR, THE VEHICLE IS USELESS. A MAJOR PART FAILURE, SAFETY RECALL NEEDS TO BE ISSUED. THIS IS THE MOST POPULAR MOST SOLD HYBRID VEHICLE LINE, AND HAS A KNOWN SYSTEM FAILURE. KNOWN SINCE 2017. THIS IS AN UNSAFE VEHICLE WITH A BRAKE ACTUATOR FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210021May 26, 2019
SERVICE BRAKES
THE ABS BRAKES ACCUMULATOR IS BAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209255May 22, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM
THERE IS A VERY WILDLY KNOWN ISSUE WITH THE PRIUS 2004-2009 BREAK ACCENTUATOR ASSEMBLY. TOYOTA CREATED AN EXTENDED WARRANTY FOR THE REPLACEMENT OF THIS PART BECAUSE THEY KNOW IT IS EXTREMELY FAULTY, THE WARRANTY HAS BEEN EXTENDED THREE TIMES SINCE THE ORIGINAL IN 2004. THE LAST EXPIRATION DATE THEY SET WAS GOOD UNTIL JULY OF 2018. HOWEVER, SINCE THEN, THERE ARE TONS OF CARS, INCLUDING MINE, WHERE THE ASSEMBLY HAS GONE BAD, MEANING THAT THE BRAKES WILL CONTINUE TO HAVE A SLOW LEAK AND CAN FAIL AT ANY POINT CAUSING PHYSICAL HARM AND POSSIBLE DEATH TO THE DRIVER. TOYOTA IS VERY VERY AWARE OF THIS ISSUE, HOWEVER REFUSE TO DO A RECALL ON THE PART.. SINCE THEIR THIRD TIME EXTENDING THE WARRANTY, I CAN NO LONGER GET MY REPLACED, WHICH IS A $2,700 FIX, THAT IS A COST THAT IS WORTH MORE THAN THE CARS THEMSELVES. A RECALL NEEDS TO BE DONE ON THIS PART, IT IS EXTREMELY UNSAFE SINCE DRIVERS CAN LOSE THE ABILITY TO BRAKE THEIR CARS CAUSING HARM TO THEM, THOSE TRAVELING IN THE CAR, AS WELL AS EVERYONE AROUND THEM. I AM EIGHT AND A HALF MONTHS PREGNANT, AND WILL BE DRIVING WITH A NEWBORN AND UNABLE TO GET THIS PART FIXED, SO I CAN NO LONGER DRIVE MY VEHICLE BECAUSE TOYOTA WILL NOT REPLACE THE PART.. IT NEEDS TO BE PUT UNDER A RECALL STATUS IMMEDIATELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207885May 15, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE INSIDE TO OUTSIDE AIR VENT ACTUATORS ARE MOVING IN DIFFERENT DIRECTIONS, VENTING INTAKE MANIFOLD GASES INTO THE CABIN. SYNTHETIC OIL SMELL IN THE CABIN, VIA THE TWO FRONT VENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207442May 14, 2019
SERVICE BRAKES
IN APRIL 2016, I PURCHASED A 2008 TOYOTA PRIUS FROM A CENTRAL FLORIDA DEALER FOR THE SUM OF $9290 CASH. I WAS SUBSEQUENTLY SENT NOTICES FROM TOYOTA THAT MY WARRANTY WAS EXPIRING AND I NEEDED TO SEND AN INFORMATION CARD BACK TO THEM . THE NOTICES OCCURRED DURING 2016 & 2017 . APPARENTLY DURING THAT PERIOD THEY HAD AN EXTENDED WARRANTY PERIOD WHERE THEY WOULD FIX PART #44500-47141 IF YOUR PRIUS DASHBOARD WAS INDICATING A MALFUNCTION WAS OCCURRING. IN MARCH OF 2018, THE EXTENDED WARRANTY FOR ABS ANTI LOCK ACTUATOR ASSEMBLY VALUED AT $1200 WITH A $60 TO $800 LABOR FEE FOR INSTALLATION ENDED. LAST WEEK 5/9/2019 I CALLED THE 800 NUMBER AND FOUND MY CAR WAS REGISTERED FOR THE WARRANTY WORK BUT WAS TOLD I AM NO LONGER ELIGIBLE FOR THE REPAIR WORK. I MUST NOW ABSORB THE TOTAL COST NOW WHEN MY DASHBOARD IS INTERMITTENTLY GIVING ME WARNING LIGHTS THAT ANTI BRAKE SYSTEM HAS A MALFUNCTION. FAILURE OF THE ABS SYSTEM ON MY PRIUS CAN OCCUR AT ANY TIME UNLESS I PAY FOR THE REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207004May 11, 2019
EXTERIOR LIGHTING
THE HEADLIGHTS WILL SUDDENLY FAIL, EITHER ONE AT A TIME, OR MORE RECENTLY BOTH AT THE SAME TIME WHEN NIGHT DRIVING. I AM ABLE TO FLIP THE SWITCH TO TURN ONE BACK ON BUT NOW THE PASSENGER LIGHT WILL NOT COME BACK ON AT ALL. I AM DRIVING AT NIGHT WHEN I NOTICE THIS HAPPENING BUT IT PROBABLY ALSO HAPPENS IN DAY LIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203307April 24, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
WHILE DRIVING ON THE HIGHWAY THE ABS, VSC, AND (!) LIGHTS CAME ON. THE BRAKE PEDAL BECAME HARD, AND I HAD TO PUSH INCREDIBLY HARD TO SLOW THE VEHICLE. AFTER HAVING THE CODES READ AND RESETTING THE ABS, VSC, (!) LIGHTS, THE BRAKES WORKED AGAIN UNTIL THE LIGHTS CAME ON AGAIN AFTER ABOUT 50 MILES. THE CODES HAVE READ "ACCUMULATOR PRESSURE FAULT".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195679April 11, 2019
SERVICE BRAKES
THERE WAS BRAKE ACTUATOR FAILURE IN MY CAR WHICH DUE TO PART FAILURE. TOYOTA DID NOT ISSUE A RECALL BUT INSTEAD A WARRANTY ENHANCEMENT. TO ME, THIS SEEMS RIDICULOUS SINCE TOYOTA DID NOT NOTIFY OWNERS AND I WAS NOT AWARE OF THE PROBLEM UNTIL I EXPERIENCED THE PROBLEM AND LUCKILY WAS NOT IN AN ACCIDENT. WE MISSES THE CUT OFF FOR THE WARRANTY BY A FEW MONTHS. THIS UNEXPECTED EXPENSE SEEMS IS A HUGE FINANCIAL BURDEN TO MY FAMILY FOR A SAFETY ISSUE I FEEL TOYOTA SHOULD MORALLY COVER. ARE THEY WAITING FOR SOMEONE TO BE INJURED DUE TO THIS PROBLEM?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192607March 30, 2019
STEERING, SUSPENSION
THERE WAS A POPPING NOISE IN MY STEERING WHEEL AND THEN I HAD NO MOVEMENT IN MY TIRES. MY STEERING WHEEL JUST SPINS ROUND AND ROUND BUT MY TIRES WILL NOT MOVE I WAS DRIVING DOWN THE STREET AND I HAD NO CONTROL OF MY CAR. SO I BELIEVE IT HAS SOMETHING TO DO WITH THE STEERING SHAFT OR SUSPENSION.*DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192354March 29, 2019
EXTERIOR LIGHTING
HEADLIGHTS SHUT OFF WHILE DRIVING AT NIGHT. I RECEIVED TWO WARNING TICKETS FROM HIGHWAY PATROL AS I WAS DRIVING BACK FROM FT. WORTH TO NACOGDOCHES, BUT WHEN I STOPPED, BOTH HEADLIGHTS WERE WORKING. THEN AS I WAS DRIVING, BOTH HEADLIGHTS (WITH BRIGHT LIGHTS ON) TURNED OFF. HAD TO PULL OVER AND THEN THEY STARTED WORKING AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191751March 26, 2019
AIR BAGS
WENT OFF THE ROAD INTO A DITCH TO AVOID A DEER. DITCH WAS IM GUESSING ABOUT 4 FOOT DEEP . AIR BAGS DID NOT WORK. HIT MY HEAD AND HAVE A LARGE BRUISE ON MY CHEST .
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11191764March 26, 2019
UNKNOWN OR OTHER
THE TRUNK LATCH ON THIS MODEL IS FAULTY AND DANGEROUS. THE MATERIAL USED FOR THE LATCH IS TOO SUSCEPTIBLE TO TEMPERATURE AND EITHER BECOME ROCK HARD IN THE WINTER COLD OR MELTY AND GOOEY IN THE SUMMER HEAT. IT IS ALMOST IMPOSSIBLE TO GET INTO MY TRUNK THROUGH THE BACK LATCH IN THE WINTERTIME. I TRY AND MAYBE IF THE WEATHER IS WARM ENOUGH AND IT'S JUST RIGHT, I CAN GET INTO MY TRUNK ABOUT 10 PERCENT OF THE TIME, IF THAT. RECENTLY, I TRIED TO OPEN MY TRUNK UNSUCCESSFULLY. IT OPENED ENOUGH TO NOT BE SECURELY SHUT, BUT NOT ENOUGH TO POP OPEN. I WAS THEN ALSO UNABLE TO SHUT THE TRUNK. WHAT ENDED UP TRANSPIRING WAS A TRUNK THAT WOULD REGISTER AS OPENING AND SHUTTING, WITHOUT THE ACTUAL ABILITY TO FULLY OPEN IT OR SHUT IT. SO THE CAR DOOR LIGHT MUST HAVE COME ON AT SOME POINT AND DRAINED MY BATTERY WHICH THEN LEFT ME STRANDED ON A WINTER DAY IN A COLD PARKING LOT AWAY FROM HOME. ALL BECAUSE TOYOTA EFFED UP AND USED A VERY POOR CHOICE IN MATERIALS FOR THEIR TRUNK LATCHES. THIS IS SOMETHING THAT THEY SHOULD CORRECT SO OTHER PEOPLE DON'T HAVE TRUNK ISSUES THAT END UP CAUSING PROBLEMS. IF SOMEONE NEEDS TO OPEN THEIR TRUNK IN THE WINTER TIME TO RETRIEVE MEDICINE, LIKE AN EPI-PEN, THEN THEY ARE SCREWED. IF SOMEONE NEEDS TO OPEN THE LATCH TO HELP REMOVE AN ANIMAL OR CHILD OUT OF A CAR FOR WHATEVER REASON, THEY ARE SCREWED. IF THEY JUST SIMPLY WANT TO HAVE TRUNK FUNCTIONALITY FOR HAULING GROCERIES, THEY ARE SCREWED. AND IF THEY ARE LIKE ME AND MANAGE TO UNFORTUNATELY FIND THAT SWEET SPOT WHERE THE TRUNK ONLY PARTIALLY OPENS, BUT NOT FULLY, AND THEIR BATTERY ENDS UP BECOMING DRAINED AND THEY ARE STRANDED IN THE MIDDLE OF NOWHERE, THEY ARE ALSO SCREWED. TOYOTA MADE A MISTAKE, AND THEY SHOULD DO SOMETHING TO FIX IT. I LOVE MY PRIUS, BUT THIS ONE TRUNK LATCH ISSUE IS ENOUGH TO MAKE ME RECONSIDER OTHER CARS WITH FUNCTIONAL DOOR LATCHES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190965March 22, 2019
SERVICE BRAKES
WE HAVE A 2008 PRIUS HYBRID. **BRAKE ACENTUATOR HAS FAILED** WHEN THE BRAKE PEDAL IS APPLIED, THE VEHICLE CONTINUES TO MOVE AND THEN THE VEHICLE SUDDENLY STOPS (WITHOUT NOTICE). I TOOK THE VEHICLE TO THE DEALERSHIP AND WAS INFORMED OF THE RECALL. APPRECIATE YOUR SUPPORT. DUE TO A CLASS ACTION SUIT AGAINST TOYOTA FOR THIS PROBLEM, THEY EXTENTED THE WARRANTY. APPARANTLY I FALL OUT OF THE DATE SPECIFIED. THIS IS A PROBLEM WHERE THOUSANDS OF VEHICLES ARE ON THE ROAD WITH AN IDENTIFIED ISSUE. TOYOTA DOES NOT WANT TO ASSIST ME IN ANY WAY. AS A VETERAN WITH 100% DISABILITY, I AM REQUESTING FOR THIS ISSUE TO BE REOPENED IMMEDIATELY, AND ASSIST OWNERS CORRECT A EXTREMELY DANGEROUS SAFETY PROBLEM. THIS PROBLEM IS COSTING CLOSE TO $3000.00 FOR REPAIR. MY CONTACT INFORMATION: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185868March 11, 2019
SEATS
DURING THE ACCIDENT, THE BACK SEAT FELL DOWN. I AM ASSUMING IT HAPPENED DUE TO THE FORCE OF THE IMPACT BUT IT WAS TERRIFYING BECAUSE SOMETIMES WE HAVE OUR CHILDREN REAR FACING IN THAT VEHICLE. THE VEHICLE WAS REAR-ENDED ON THE FREEWAY AND THE GLASS WAS BROKEN IN THE BACK FROM THE IMPACT.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#11185680March 10, 2019
SERVICE BRAKES
WHEN PRESSING THE BRAKE DURING STATIONARY OR IN WHILE IN MOTION THE ABS ACTUATOR STARTS TO MAKE NOISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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