Toyota Prius Complaints (2007)

2,004 consumer complaints on file.

#10292436November 16, 2009
EXTERIOR LIGHTING
2007 PRIUS HID HEADLIGHTS GO OUT INTERMITTENTLY WITH NO OBSERVABLE PATTERN. WHILE DRIVING, ONE CANNOT TELL WHEN THIS HAPPENS THUS DRIVING WITH ONLY ONE HEADLIGHT. ONLY TIME I CAN TELL IS WHEN I COME UP BEHIND A VEHICLE AND MY LIGHTS SHINE ON IT. UPON OBSERVING THE INTERNET IT APPEARS THERE ARE MANY OTHERS WITH THIS SAME PROBLEM WITH THEIR PRIUS'. (DON'T WANT TO GET A TICKET OR IN AN ACCIDENT BECAUSE OF IT! IT IS REPORTED THAT $1100 TO $2600 TO GET THIS REPAIRED, HOPEFULLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292164November 14, 2009
EXTERIOR LIGHTING
THE HEADLIGHT ON MY 2007 TOYOTA PRIUS SHUTS ON AND OFF INTERMITTENTLY WHILE I AM DRIVING. WHEN I TAKE THE VEHICLE TO THE DEALER, THEY SAY THEY CANNOT FIND THE PROBLEM BECAUSE IT HAPPENS TO BE WORKING WHEN IT IS THERE. I FIND THIS HARD TO BELIEVE SINCE THIS IS A WELL-KNOWN DEFECT AMONG 2007 PRIUS OWNERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292114November 13, 2009
EXTERIOR LIGHTING
THE PASSENGER SIDE HID HEADLIGHT ON MY 2007 TOYOTA PRIUS IS MALFUNCTIONING. THE LIGHT ON THE PASSENGER SIDE WILL FREQUENTLY GO OUT, LEAVING ME WITH ONE HEADLAMP. IF I CYCLE THE HEADLIGHTS OFF AND BACK ON, THE PASSENGER SIDE HEADLIGHT WILL COME BACK ON FOR A WHILE, AND THEN REPEAT. THIS IS A SAFETY ISSUE, DRIVING WITH ONE (OR NO) HEADLIGHT. MY CAR HAS ABOUT 65,000 MILES, THOUGH IT IS ONLY 2 AND A HALF YEARS OLD. THIS APPEARS TO BE A COMMON PROBLEM WITH THE 2007 AND 2006 PRIUS MODELS WITH THE HID HEADLIGHTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291978November 12, 2009
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 TOYOTA PRIUS. DURING BRAKE APPLICATION AT 25 MPH, THE VEHICLE CONTINUED TO ACCELERATE. AFTER SHE WAS ABLE TO DECELERATE, THE VEHICLE WOULD NO LONGER ACCELERATE TO THE INTENDED SPEED. THE VEHICLE HAS NOT BEEN TAKEN TO THE DEALER FOR INSPECTION. THE FAILURE MILEAGE WAS 500. THE CURRENT MILEAGE WAS 18,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291902November 11, 2009
EXTERIOR LIGHTING
HID HEADLIGHTS ON 2007 TOYOTA PRIUS FAIL INTERMITTENTLY. TURNING LIGHT SWITCH OFF/ON SOMETIMES MAKES LIGHT(S) COME BACK ON. DRIVING COUNTRY ROADS AFTER DARK WITH NO HEADLIGHTS IS VERY DANGEROUS. TOYOTA ACKNOWLEDGES THE PROBLEM, BUT STILL WANTS AN ARM AND LEG TO REPAIR PROBLEM. APPARENTLY HEADLIGHTS, AND COMPUTER BOARD WITH BALLASTS NEED REPLACED TO COMPLETELY FIX THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291904November 11, 2009
EXTERIOR LIGHTING
HID LAMP INTERMITTENT OUTAGE IN MY 2007 TOYOTA PRIUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291459November 9, 2009
VEHICLE SPEED CONTROL, EQUIPMENT ADAPTIVE/MOBILITY
I WAS DRIVING HOME FROM WORK ON THE MORNING OF AUGUST 16TH, 2008 WHEN MY 2007 PRIUS BEGAN TO HYDROPLANE. I STRUCK THE LEFT GUARDRAIL , SPUN RIGHT AND THEN THE CAR CATAPULTED ACROSS THE INTERSTATE. I HIT A CONCRETE BARRIER AND THE CAR THEN ROLLED ONTO ITS LEFT DRIVER SIDE AND SKIDDED MAYBE 100'. I CHALKED IT UP TO THE ROADS BEING WET BUT THE ODD THING WAS THAT THE CAR ACCELERATED ONCE I HIT THE LEFT GUARD RAIL AND STARTED TO CROSS OVER THE INTERSTATE. AT THIS POINT, THE BRAKES AND STEERING WOULD NOT WORK. I CRASHED HEAD ON INTO THE CONCRETE BARRIER ON THE RIGHT SIDE OF THE INTERSTATE. MY STORY SOUNDS VERY MUCH LIKE SOME OF THE POSTS I HAVE READ. IT IS FRIGHTENING THAT SO MANY PEOPLE HAVE EXPERIENCED THE SAME ORDEAL AND THAT TOYOTA CONTINUES TO DENY IT AND BLAME IT ON THE FLOOR MATS! *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10291504November 9, 2009
EXTERIOR LIGHTING
I HAVE A 2007 TOYOTA PRIUS AND MY HEADLIGHTS KEEP GOING ON AND OFF. QUOTED FROM 150 TO 800 TO REPLACE. I THINK THIS IS A FACTORY DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291509November 9, 2009
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 TOYOTA PRIUS. WHILE PARKING HER VEHICLE, IT BEGAN TO ACCELERATE RAPIDLY. THE VEHICLE DROVE OVER THE CEMENT CURB AND THEN CRASHED INTO A STORE-FRONT. THE DRIVER SUSTAINED INJURIES TO HER NECK AND SHOULDERS. A POLICE REPORT WAS FILED. THE VEHICLE WAS REPAIRED THROUGH HER INSURANCE COMPANY. THE FAILURE AND CURRENT MILEAGES WERE UNKNOWN
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10291520November 9, 2009
EXTERIOR LIGHTING
THE PASSENGER HEADLIGHT GOES ON AND OFF INTERMITTENTLY CAUSING A SAFETY ISSUE WHEN DRIVING. THIS STARTED OCCURRING DURING THE FIRST YEAR OF OWNERSHIP. I HAVE BEEN PULLED OVER BY THE POLICE TWICE FOR HAVING A LIGHT OUT. THIS IS A BIG SAFETY CONCERN FOR DRIVING AT NIGHT. WHEN THE CAR WAS BROUGHT IN FOR SERVICE, THE DEALER QUOTED $700 REPAIR AND IT WOULD NOT BE COVERED UNDER WARRANTY. THE SERVICE MANAGER ACTED AS THOUGH HE HAD NEVER SEEN THIS BEFORE ALTHOUGH EVERY PRIUS OWNER WHO OWNS A COMPUTER, CAN READ AND HAD THIS PROBLEM IS AWARE OF THIS DEFECTIVE COMPONENT AND TOYOTA'S UNWILLINGNESS TO ADDRESS THIS SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291317November 7, 2009
EXTERIOR LIGHTING
MY 2007 TOYOTA PRIUS HAS BEEN EXPERIENCING PREMATURE FAILURE OF THE HID HEADLIGHTS FOR THE PAST MONTH. THEY ALTERNATELY GO ON AND OFF BY THEMSELVES SOMETIMES BOTH TOGETHER. ONE INCIDENT INVOLVED THEM BOTH TURNING OFF ONE NIGHT ON A DARK COUNTRY ROAD WITHOUT ANY ILLUMINATION. THIS THREW ME INTO IMMEDIATE PANIC AS EVERYTHING WENT COMPLETELY BLACK. IT WAS ONLY BY LUCK THAT I WAS ALERT ENOUGH TO HAVE A MENTAL PICTURE OF THE ROAD THAT I WAS ON AND WAS ABLE TO QUICKLY SLOW DOWN WHILE NAVIGATING AWAY FROM KNOWN OBSTACLES. ONCE STOPPED I TURNED THE VEHICLE OFF AND ON AND THE LIGHTS RETURNED AND REMAINED ON FOR THE REMAINDER OF THE TRIP. QUITE A DANGEROUS EVENT. LAST NIGHT I WAS TRAVELING ON AN ILLUMINATED HIGHWAY AND WAS SUBSEQUENTLY STOPPED BY A STATE LAW ENFORCEMENT OFFICER. WHEN ASKED IF I KNEW WHY I WAS STOPPED AND I REPLIED NO, HE STATED THAT IT WAS DUE TO MY DRIVERS SIDE HEADLIGHT BEING OUT. WHEN I INQUIRED TOYOTA FOR A PRICE TO HAVE THIS SITUATION CORRECTED I WAS TOLD $1000+ FOR THE COST OF MATERIALS AND LABOR AND IT WAS NOT COVERED UNDER WARRANTY. THIS SITUATION TRULY IS A SAFETY HAZARD THAT NEEDS TO BE CORRECTED IMMEDIATELY AT NO COST TO THE CONSUMER UNDER AN OFFICIAL RECALL. I HAVE TO THINK THAT THERE ARE OTHERS OUT THERE WITH A SIMILAR PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291197November 6, 2009
EXTERIOR LIGHTING
WHEN DRIVING AT NIGHT MY WIFE TOLD ME HER RIGHT HEAD LIGHT WOULD GO OUT. WHEN I CHECK THE CAR IT WAS WORKING!! SO AFTER SEVERAL MONTHS OF THIS OF HER TELLING ME THIS STORY WE STARTED LEAVING THE LIGHTS ON DURING THE DAY AND CHECKING TO SEE WHAT WAS GOING ON. FINALLY WE NOTICED THAT NOT ONLY DOES THE RIGHT HEAD LIGHT GO OUT BUT THEY BOTH GO OUT.SO I TOOK THE CAR TO THE DEALER WITH THE LIGHTS ON AND BY THE TIME I GOT THERE BOTH HEAD LIGHTS FAILED. MY CAR HAS 34,890 MILES ON IT AND IT IS 2YEARS INTO THE BASIC 3 YEAR WARRANTY. THE DEALER REPLACED BOTH BULBS AND TOLD ME TO COME BACK IF IT HAPPENS AGAIN AND THEY WILL REPLACE SOME OTHER ELECTRONIC PART. THEY SEEM TO KNOW THERE IS A PROBLEM OR DEFECT IN LIGHTING SYSTEM IN THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291205November 6, 2009
EXTERIOR LIGHTING
2007 TOYOTA PRIUS - THE HEADLIGHTS GO OFF INTERMITTENTLY WITH NO WARNING, RHYME OR REASON. TURNING THE SWITCH OFF AND THEN ON TEMPORARILY FIXES THE PROBLEM BUT NOT COMPLETELY. TOYOTA DEALER SAYS THE BULBS ARE BURNED OUT AND WANTS $1000 TO REPLACE THEM. IF THE BULBS WERE BURNED OUT, WHY DO THEY COME BACK ON? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291236November 6, 2009
EXTERIOR LIGHTING
HID LIGHTS ON 2007 TOYOTA PRIUS ARE GOING OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291227November 6, 2009
EXTERIOR LIGHTING
MY 2007 TOYOTA PRIUS HID HEADLIGHTS WOULD GO DIM AND FINALLY WITHOUT WARMING SHUT OFF AND BECOME DARK. I WOULD NEED TO SHUT OFF THE HEADLIGHT SWITCH AND TURN THEM BACK ON. THIS "WINKING" OF HEADLIGHTS WOULD OCCUR CONTINUOUSLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291272November 6, 2009
EXTERIOR LIGHTING
I OWN A 2007 TOYOTA PRIUS. I HAVE OBSERVED THAT ONE OF MY HEADLIGHTS FLICKERS AND DIES SPORADICALLY, BUT RELIGHTS WHEN THE HEADLIGHTS ARE SWITCHED OFF AND THEN BACK ON. AFTER RELIGHTING, A SINGLE HEADLIGHT AGAIN EVENTUALLY FLICKERS AND DIES. ACCORDING TO INTERNET RESEARCH, THIS IS A COMMON PROBLEM WITH TOYOTA HIGH INTENSITY DISCHARGE HEADLIGHTS, AND A CASE BY YOUR OFFICE HAS BEEN OPENED (AND CLOSED) UNDER CASE NUMBER: PE09019. I STRONGLY BELIEVE THIS CASE SHOULD BE REOPENED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291063November 5, 2009
VEHICLE SPEED CONTROL
I BOUGHT A 2007 PRIUS FROM COPELAND TOYOTA-SCION DEALERSHIP. FROM THE BEGINNING, I NOTICED THAT IT ACCELERATES ON ITS OWN DURING THE DRIVE. FOR EXAMPLE, WHILE GOING AT 55 MPH, SUDDENLY, IT TRAVELS AT A HIGHER SPEED WITHOUT MY INTERVENTION. I FEEL LIKE BEING HYDROPLANING, LEAPING OR SHOOTING BY A FEW YARDS, AND THEN IT WOULD BE BACK TO NORMAL. INITIALLY, I DID NOT PAY ATTENTION TO IT, BUT I BROUGHT IT TO YOUR DEALERSHIP AND SPOKE ONE OF THEIR COUNSELORS NEARLY TWO YEARS AGO. I WAS TOLD THAT ONE OF YOUR TECHNICIANS WILL HAVE TO RIDE AND DIAGNOSE THE PROBLEM AND SINCE IT HAPPENS RANDOMLY, THERE IS NO WAY ANYONE ONE CAN DETECT. FIRST, I NOTICED THIS PROBLEM IN DECEMBER 2006. SINCE THEN, IT HAS BEEN HAPPENING ONCE IN A WAY. THE AVERAGE FREQUENCY CAN BE 3-5 TIMES A MONTH, AND IT COULD BE MORE BASED ON THE HIGHWAY USAGE. I WAS UNAWARE OF THE RAMIFICATIONS UNTIL THE RECENT RECALL NOTICE. I WANTED TO SEND THIS INFORMATION IN SEPTEMBER WHEN THE RECALL ON FLOOR MATS WAS ANNOUNCED. I AM MORE AND MORE CONCERNED ABOUT THIS UNPREDICTABLE SPEEDING ON ITS OWN WHICH COULD BE VERY DANGEROUS AS IT HAPPENED WITH SEVERAL CRASHES REPORTED (TODAY, I SAW A NEWS SEGMENT ON THE NBC TV INVOLVING A PRIUS). A CREEPING FLOOR MAT CAN GET THE GAS PEDAL STUCK, BUT WOULD NOT CAUSE SUDDEN ACCELERATION. SUDDEN ACCELERATION MAY BE MORE SEVERE IN THE CASES OF CRASHES, WHILE MINE IS LESS SEVERE, AT LEAST THUS FAR. IF THERE IS A FIX FOR THIS, I RATHER HAVE IT DONE AS SOON AS POSSIBLE, BEFORE IT GETS ANY WORSE. THANKS, AND I HOPE TO HEAR FROM YOU SOON. *TR YOURS TRULY, S. CHAVALI
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291125November 5, 2009
ELECTRICAL SYSTEM
RIGHT HEADLIGHT WILL NOT STAY LIT. GOES ON AN OFF RANDOMLY. TURNING OFF THE SWITCH AND BACK ON WILL TURN THE LIGHT ON FOR A RANDOM AMOUNT OF TIME. NOTHING DONE YET TO CORRECT THE PROBLEM. TOYOTA IMPLIES THAT I AM RESPONSIBLE FOR THE COST TO GET IT FIXED. MANY REPORTS ON WEB INDICATE THIS IS A VERY COMMON PROBLEM WITH MODEL YEAR 2007 AND 2008 PRIUS. IT MAY BE AN OVER HEATING OF THE COMPUTER THAT CONTROLS THE LIGHTS AND TYPICALLY COST $1500 TO $2000 TO GET IT FIXED. LAST NIGHT IT WAS 46% AND IT STAYED LIT FOR THE 27 MILE TRIP HOME FROM WORK. SUMMER MONTHS IT FADES OUT AFTER THE FIRST 5 MINUTES OF DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291172November 5, 2009
EXTERIOR LIGHTING
2007 TOYOTA PRIUS - PASSENGER SIDE HEAD-LIGHT HAS STOPPED WORKING WITH ONLY 42,000 MILES ON THE VEHICLE. CHECKED THE INTERNET AND FIND THAT THIS IS NOT A UNIQUE ISSUE, THERE ARE QUITE A FEW OTHERS WITH THE SAME CONCERN. THIS IS THE THIRD TOYOTA I HAVE OWNED AND I'VE NEVER HAD A COMPLAINT ABOUT ANY OF MY PREVIOUS AUTOMOBILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291180November 5, 2009
EQUIPMENT:OTHER:LABELS, VEHICLE SPEED CONTROL
I WAS "T-BONED" ON MY DRIVERS' SIDE ON JULY 3, 2009 IN MY 2007 PRIUS. THE CAR HAD EXTENSIVE DAMAGE AND THE ELECTRIC MOTOR WAS DISMANTLED AND REPLACED (SAME ONE) AS PART OF THE REPAIR. AT THE TIME OF THE ACCIDENT IT WAS FINE AND I AVERAGED ABOUT 48-52 MPG. IT WAS IN THE TOYOTA REPAIR SHOP FROM JULY 7TH THROUGH LATE AUGUST AND WASN'T RETURNED UNTIL MID-SEPTEMBER. I HAVE NOT BEEN DRIVING IT SINCE I LAST PICKED IT UP BECAUSE I DID NOT FEEL SAFE IT . THE PROBLEM WAS NEVER FOUND AND I WAS TOLD "...IF WE CAN'T FIND THE PROBLEM, WE CAN'T FIX IT...IF IT HAPPENS AGAIN, BRING IT BACK, IT'S UNDER WARRANTY." YESTERDAY (NOVEMBER 4, 2009) I HAD TO DRIVE IT TO WORK (DOWNTOWN) BECAUSE MY HUSBAND HAD OUR VAN AND I FOUND THAT IT IS STILL ACCELERATING IN ODD WAYS LIKE IT DID WHEN WE GOT IT BACK IN SEPTEMBER. WHILE IN STOP AND GO TRAFFIC AT A LOW SPEED WHEN I WENT TO ACCELERATE TO A HIGHER SPEED (APPX. 50 MPH) IT WASN'T ACCELERATING PROPERLY, THEN SUDDENLY "KICKED INTO" ACCELERATION THEN I HAD TO SLOW IT DOWN WITH THE BRAKES. THE TOYOTA HYBRID ENGINE DISMANTLING MANUAL (I FOUND ONLINE WHEN I WAS TOLD TOYOTA COULD NOT FIND THE PROBLEM) ON PAGE 1 #1-5 SHOWS HOW THE VEHICLE SHOULD BE OPERATING. AS I'VE DESCRIBED SINCE AUGUST, THE DAY I FIRST PICKED IT UP, THIS IS NOT HOW IT'S FUNCTIONING. IN LIGHT OF THE NEWS YESTERDAY, THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION FOUND NO DEFECT EXISTS IN VEHICLES WITH PROPERLY INSTALLED FLOOR MATS. AND IN FACT, THE NHTSA SAID, TOYOTA VEHICLES HAVE A VERY SERIOUS DEFECT. I WOULD LIKE TO KNOW WHAT TOYOTA CAN DO NOW TO GET MY PRIUS WORKING PROPERLY (OR CONSIDER IT TOTALED) BEFORE I (OR MY FAMILY) ARE IN A HORRIBLE ACCIDENT LIKE THE 16 PEOPLE WHO HAVE ALREADY DIED OR THE 200+ WHO HAVE HAD SERIOUS ACCIDENTS AS A RESULT OF THIS ISSUE! BY THE WAY, THERE ARE NO CAR MATS IN IT, BUT THERE WERE BEFORE THE ACCIDENT AND THIS ISSUE NEVER OCCURRED BEFORE TOYOTA'S "REPAIRS" TO IT! *TR UPDATED 11/13/09
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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