Toyota Prius Complaints (2007)

2,004 consumer complaints on file.

#10304348February 3, 2010
VEHICLE SPEED CONTROL
WHEN I APPLY BRAKE ON A POTHOLE OR A SMALL PATCH CAR DOES NOT STOP AND DIDN'T IMMEDIATELY RESPOND TO THE BRAKE PEDAL, AND IT IS ALWAYS SCARY FOR ME, IN LOS ANGLES YOU DON'T HAVE GOOD ROADS IN MANY PLACES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10304371February 3, 2010
TRACTION CONTROL SYSTEM, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
I HAD A 2007 TOYOTA PRIUS THAT SEEMED TO HAVE ISSUES WHENEVER I WOULD HIT THE BRAKES ON SLICK\WET ROADS OR SOMETIMES WHEN I WOULD HIT A BUMP. IT FELT AS IF THE BRAKES WOULD NOT APPLY AND THE CAR WOULD FEEL LIKE IT ACCELERATED FORWARD INSTEAD OF STOPPING. USUALLY THE BRAKES WOULD KICK IN AFTER A SECOND OR TWO OF THIS KIND OF SLIPPING. HOWEVER, IN EARLY NOVEMBER OF THIS YEAR WHILE TAKING MY SON TO KARATE ON A WET DAY WE HIT A SPOT OF REPAIRED ROAD THAT CAUSED THIS TO OCCUR AGAIN, INSTEAD OF CORRECTING ITSELF IT FELT LIKE I HAD NO CONTROL OF THE CAR AND THE CAR VEERED OFF TO THE SIDE OF THE ROAD, WENT UP AN INCLINE AND FLIPPED THE CAR ONTO ITS SIDE. FORTUNATELY IN THIS CASE NO ONE WAS INJURED AT ALL AS I WAS GOING FAIRLY SLOW AND THE CAR QUICKLY CAME TO A STOP WHEN IT WENT ON IT SIDE. I ALWAYS THOUGHT THE ISSUE WAS WITH THE ANTI-LOCK BRAKE SYSTEM BUT I RECENTLY SAW AN ARTICLE ABOUT 2010 PRIUS HAVING THIS ISSUE AND I THOUGHT I SHOULD REPORT THAT THIS HAPPENED TO ME ON AN OLDER VERSION OF THE PRIUS AS WELL. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10304358February 3, 2010
SERVICE BRAKES, HYDRAULIC
I OWN A 2007 TOYOTA PRIUS WHICH I BOUGHT NEW. IF I APPLY PRESSURE TO THE BRAKES AND THEN HIT A BUMP IN THE ROAD, THE BRAKES SEEM TO RELEASE UNTIL I GET OVER THE BUMP. I BELIEVE THIS IS A KNOWN PROBLEM IN THE 2010 PRIUS, BUT I WANT TO REPORT THAT I HAVE THE SAME THING HAPPEN IN MY 2007 PRIUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10304363February 3, 2010
EXTERIOR LIGHTING:HEADLIGHTS
THE HEADLIGHTS ON MY 2007 PRIUS KEEP GOING OFF. ONE WAS REPLACED DURING WARRANTY PERIOD. THE CAR WAS LESS THAN A YEAR OLD. THE OTHER WENT OUT 4 MONTHS LATER, LESS THAN 18 MONTHS OLD AND WAS NOT COVERED BY WARRANTY. LIGHTS THAT LAST THAN 18 MONTHS ARE DEFECTIVE. I HAVE BEEN REPEATEDLY APPROACHED BY OTHER PRIUS OWNERS WITH SIMILAR PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10304422February 3, 2010
TRACTION CONTROL SYSTEM, SERVICE BRAKES, ELECTRIC
WHEN BRAKING, IF THE CAR HITS ANY KIND OF POTHOLE, SPEED BUMP, OR IMPERFECTION IN THE ROAD THAT CAUSES THE TRACTION CONTROL LIGHT TO ILLUMINATE, ALL BRAKING POWER IS LOST AND THE CAR GLIDES (AS IF NEITHER THE BRAKE OR GAS PEDAL ARE DEPRESSED) UNTIL THE TRACTION CONTROL LIGHT GOES OFF, AT WHICH POINT BRAKING POWER IS RETURNED. THE TRACTION CONTROL IS VERY SENSITIVE AND MANY SMALL BUMPS OR IMPERFECTIONS CAN SET IT OFF, AND THE LACK OF BRAKING POWER HAS CAUSED ME SOME CLOSE CALLS IN THE PAST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10304451February 3, 2010
VEHICLE SPEED CONTROL, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
WE OWN A TOYOTA PRIUS. WHEN WE TURN ON THE HEATER AND TURN IT TO THE FEET, WARM AIR STARTS BLOWING FROM THE VENT ON THE DRIVER SIDE TO THE FACE. WE TOOK IT TO THE DEALER "CAPITOL TOYOTA", CAPITAL AUTO MALL, SAN JOSE, CA. THE DEALER SAID THAT THEY WOULD CHARGE BIG TIME TO FIX IT SINCE WE WERE JUST OVER 36,000 MILES IN 30 MONTHS. WE DIDN'T GET IT FIXED. WE BELIEVE THAT THIS ISSUE IS SOMEHOW RELATED TO ITS ELECTRICAL/ELECTRONIC SYSTEMS ISSUE. WE ALSO NOTICED ABOUT 2 WEEKS AGO WHEN WE WERE PARKED IN THE LINE FOR GAS, THAT THE ENGINE SUDDENLY WAS ROARING AS IF WE WERE REVVING IT TO VERY HIGH SPEEDS WITHOUT EVEN THE HEATER OR A/C BEING ON. WE ALSO THINK IT HAS RELATED FRONT DEFROSTING ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10304423February 3, 2010
SERVICE BRAKES, HYDRAULIC
MY 2007 PRIUS SEEMS TO HAVE A BRAKE ISSUE. IF I AM ON BUMPY GROUND OR HIT A POTHOLE WHILE BRAKING, IT FEELS LIKE THE BRAKES FAIL FOR A BRIEF TIME. ON A COUPLE OF OCCASIONS WHEN VEHICLES ARE IN FRONT OF ME, I HAVE BEEN CONCERNED THAT I MIGHT CAUSE AN ACCIDENT. THIS JUST HAPPENED AGAIN, AND HAS HAPPENED MORE TIMES THAN I CAN COUNT. I JUST FOUND OUT TODAY ABOUT THIS METHOD OF REPORTING A COMPLAINT, OTHERWISE I WOULD HAVE REPORTED IT A LONG TIME AGO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10304541February 3, 2010
SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC)
THIS DESCRIPTION IS OF AN OCCURRENCE WHICH MAY BE A THE RESULT OF A FLAW. UPON LIGHT PRESSURE ON THE BRAKE PEDAL, WHILE PROCEEDING OVER AREAS WITH SUSPECT TRACTION, VEHICLE SEEMS TO LOSE ALL BRAKING FOR A SMALL BUT UN-NERVING MOMENT. IT IS AS THOUGH THE ABS IS FIGHTING THE REGENERATIVE BRAKING OF THE HYBRID DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10304584February 3, 2010
EXTERIOR LIGHTING
BOTH HEADLIGHTS IN MY 2007 TOYOTA PRIUS GO OUT WHILE DRIVING, SOMETIMES INTERMITTENTLY. WHILE CYCLING THE HID BULBS ON AND OFF WILL POWER THEM BACK ON, THE PROBLEM IS NOW WORSENING. THESE ARE VERY EXPENSIVE BULBS AND OTHER CAR MANUFACTURERS DO NOT HAVE THIS PROBLEM. THE TOYOTA RESPONSE IS NOT ACCEPTABLE AND IT'S BECOME APPARENT THERE IS A PATTERN OF DENIAL AND OBFUSCATION FROM THIS MANUFACTURER. THEIR HANDLING OF THE SUDDEN ACCELERATION AND FLOOR MATS ISSUES TELLS US THEY WILL NOT ACT IN A RESPONSIBLE AND FAIR BUSINESS MANNER UNTIL FORCED TO. PLEASE FORCE THEM TO RECTIFY THIS DANGEROUS FLAW AND TO ACT RESPONSIBLY TO THEIR CUSTOMERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10304610February 3, 2010
SERVICE BRAKES, HYDRAULIC
I HAVE A 2007 TOYOTA PRIUS AND PERIODICALLY THE BRAKES SLIP ON DRY SURFACES. THE 'SLIP' INDICATOR ON THE DASHBOARD LIGHTS UP AND I FEEL THE SLIPPAGE. IT ONLY LASTS A SECOND OR TWO. I BROUGHT IT TO THE ATTENTION OF THE TOYOTA DEALER A YEAR AGO, BUT THEY DIDN'T HAVE ANYTHING TO SAY ABOUT IT, AND DID NOTHING ABOUT IT. I HAVE NOT HAD ANY ACCIDENTS AS A RESULT OF THIS, BUT IT IS DISCONCERTING. IT HAPPENS ABOUT ONCE A WEEK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10304663February 3, 2010
SERVICE BRAKES, HYDRAULIC
THERE IS A PROBLEM WITH THE PRIUS ABS. IF THE CAR TRANSVERSES RUFF TERRAIN DURING LOW SPEED BRAKING, THE ABS LIGHT FLASHES, THE BRAKES RELEASE, CAUSING THE VEHICLE TO ACCELERATES. IT REQUIRES INCREASED PRESSURE TO GET THE VEHICLE TO SLOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10304836February 3, 2010
SERVICE BRAKES, HYDRAULIC
THE INCIDENT I'M REPORTING TOOK PLACE WHILE DRIVING MY PRIUS HOME DURING A FREEZING RAIN AND HAD TWO OTHER PASSENGERS IN THE CAR. WE WERE GOING ABOUT 15MPH ON SUBURBAN ROADS DUE TO THE TREACHEROUS CONDITIONS. SINCE A T INTERSECTION LAY AHEAD (MAYBE 100 FT) I VERY SLOWLY AND CAUTIOUSLY STARTED TO TRY TO ENGAGE THE BRAKES WELL IN ADVANCE IN ORDER TO AVOID ANY SKIDDING. HOWEVER, *MY BRAKES DID NOT RESPOND AT ALL* AND NEITHER THE ABS SYSTEM OR THE SKID-WARNING LIGHT WENT ON AS THE CAR REFUSED TO STOP. RATHER, THE CAR SIMPLY KEPT DRIVING. SINCE I HAD GIVEN MYSELF AMPLE TIME PRIOR TO THE STOP I WAS ABLE TO ASSESS THE SITUATION AND AM VERY SURE THAT THIS IS WHAT HAPPENED AND TOLD MY HUSBAND, WHO WAS A PASSENGER, THAT MY BRAKES WERE NOT RESPONDING AT ALL. WHEN WE REACHED THE INTERSECTION I WAS ABLE TO TURN THE CAR TO THE RIGHT ON TOP OF GRAVEL AND DIRT, WHEN THE BRAKES ENGAGED AND WE CAME TO A HALT. THE CONDITIONS REMAINED ICY AND WE TESTED THE BRAKES A NUMBER OF TIMES ON OUR DRIVE HOME TO SEE IF WE COULD REPLICATE WHAT HAD HAPPENED BUT WERE UNABLE TO REPRODUCE THE PROBLEM. ALTHOUGH ICY, THE BRAKES WORKED AS WELL AS ONE MIGHT EXPECT UNDER THE CIRCUMSTANCES. ALSO, ABS AND THE SKID-WARNING LIGHT WENT ON NORMALLY THEREAFTER. I CALLED OUT DEALERSHIP WHO URGED US TO BRING IN THE VEHICLE FOR INSPECTION AND I PLAN TO DO SO THIS WEEK. I HAVE ALSO REPORTED THE PROBLEM TO TOYOTA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10304841February 3, 2010
SERVICE BRAKES, HYDRAULIC
I OWN A 2007 TOYOTA PRIUS AND I HAVE NOTICED THAT IF I AM BRAKING AND HIT A BUMP OR A POTHOLE, THAT THE BRAKING SEEMS TO PAUSE AND I HAVE TO BRAKE HARDER. ALSO THE ABS WARNING LIGHT WILL SOMETIMES FLICKER. THIS HAS HAPPENED ON NUMEROUS OCCASIONS OVER THE PAST 3 YEARS. FORTUNATELY, I WAS NEVER IN A POSITION TO ENDANGER MYSELF OR ANOTHER, BUT IN OTHER CIRCUMSTANCES IT COULD HAVE BEEN A PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10304812February 3, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:DRIVELINE
SEVERAL NEAR MISS INCIDENTS DUE TO NO ACCELERATION ON SLIPPERY SURFACES - WHEELS DO NOT EVEN SPIN TO NO TRACTION IS EVEN POSSIBLE. THIS IS ESPECIALLY SO WHEN PULLING INTO TRAFFIC ON SNOWY DAYS. SIMPLY UNABLE TO GET OUT OF THE WAY OF ONCOMING TRAFFIC. TOYOTA DEALER TELLS ME "THIS IS NORMAL." I AM 63 AND OF ALL THE VEHICLES I HAVE OWNED, THIS PRIUS IS THE ONLY ONE WITH THIS PROBLEM. I COULD BE DEAD, OR SOMEONE ELSE COULD BE DEAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10304874February 3, 2010
EXTERIOR LIGHTING
I HAVE A 2007 TOYOTA PRIUS. IT HAS THE HID HEADLAMPS. THEY HAVE BEEN FAILING INTERMITTENTLY SINCE LAST YEAR. WHEN I HAVE TAKEN THE CAR TO THE DEALER THEY ARE WORKING. I KNOW MANY OTHERS ARE HAVING THIS PROBLEM. MY CAR ONLY HAS 28,000 MILES ON IT AND THE HEADLIGHTS SHOULD NOT BE WEARING OUT YET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10304854February 3, 2010
SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL
I HAVE A 2007 TOYOTA PRIUS. WHEN BRAKING, THE BRAKES FEEL "TACKY" AND/OR THERE IS A JUDDER FEELING, WHICH MAKES THE CAR STOP SUDDENLY OR ABRUPTLY. THIS OCCURS WHEN ONLY APPLYING A VERY LIGHT TOUCH TO THE BRAKE. SECONDLY, WHEN APPLYING BRAKES OVER ICY PATCH OR BUMP, CAR WILL CONTINUE TO ROLL FOR A SPLIT SECOND. THERE IS AN ELECTRONIC SOUND AT THE SAME TIME THE BRAKE AND ROLL OCCURS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10304920February 3, 2010
SERVICE BRAKES, ELECTRIC
HARD TO STOP CAR BECAUSE OF BRAKES FOR THE LAST 6 MONTHS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10303796February 2, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2007 TOYOTA PRIUS. WHILE DRIVING APPROXIMATELY 45 MPH, THE ACCELERATOR PEDAL BECAME STUCK AND SHE COULD NOT SLOW DOWN. SHE IMMEDIATELY ENGAGED THE BRAKE PEDAL AND TURNED OFF THE IGNITION. WHEN SHE RESTARTED THE VEHICLE, IT BEGAN TO OPERATE NORMALLY. THE DEALER STATED THAT THERE WERE NO DIAGNOSTIC CODES INDICATING THAT THERE WAS A FAILURE AND THAT THE FLOOR MATS MAY HAVE CAUSED THE FAILURE. SHE WAS ALSO TOLD THAT THE COMPUTER WAS SET TO THE DRIVING HABITS OF THE DRIVER AND HER INCONSISTENT DRIVING BEHAVIOR "CONFUSED" THE COMPUTER. THE FAILURE PREVIOUSLY OCCURRED IN 2007. SHE CALLED THE MANUFACTURER AND WAS OFFERED NO ASSISTANCE. THE CURRENT MILEAGE WAS APPROXIMATELY 10,000. THE FAILURE MILEAGE WAS APPROXIMATELY 425.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10303921February 2, 2010
EXTERIOR LIGHTING
HEADLIGHTS ON 2007 PRIUS CONTINUE TO GO OUT DURING DRIVING. I HAVE BEEN ON THE HIGHWAY AND HAD BOTH LIGHTS GO OUT WITHOUT KNOWING IT. I FEEL VERY UNSAFE IN THIS CAR. TOYOTA QUOTES OVER $150 FOR PARTS TO REPLACE EACH LIGHTBULB. WHICH, I AM TOLD, MAY NOT CORRECT THE PROBLEM, IT MAY BE IN THE CONTROLLER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10303507February 1, 2010
VEHICLE SPEED CONTROL
UNEXPLAINED SPONTANEOUS ACCELERATION IN 2007 TOYOTA PRIUS. IN MID-MAY OF LAST YEAR I WAS DRIVING ALONE ON THE HOLLYWOOD FREEWAY IN APPROXIMATELY 45 MPH TRAFFIC. SUDDENLY THE CAR ACCELERATED DRAMATICALLY, AS IF I HAD PUNCHED THE ACCELERATOR, OR THE CRUISE CONTROL SUDDENLY KICKED IN BUT AT FULL SPEED (THE CRUISE WAS NOT ON). I WAS SHOCKED AND SCARED, AND I HIT THEBRAKES, NOTHING HAPPENED, AND THE CAR KEPT ACCELERATING. I THOUGHT ABOUT THE MAT AND HOOKED MY FOOT AROUND THE PEDAL TO SEE BUT THE PEDAL WAS UP. I KEPT HITTING THE BRAKES AGAIN, AND ALSO PUMPED THE ACCELERATOR TO MAKE SURE IT WASN'T STUCK AND THEN THE CAR STOPPED ACCELERATING. THE WHOLE THING LASTED LESS THAN 10 SECONDS, BUT WAS PRETTY SCARY AS I GOT PRETTY CLOSE TO TRAFFIC IN FRONT OF ME. IT IMMEDIATELY OCCURRED TO ME THAT IT COULD HAVE BEEN THE MAT AS THAT HAD HAPPENED IN ANOTHER CAR, BUT THE MAT WAS CLIPPED TO THE FLOOR, AND WAS NOT IN ANY WAY INTERFERING WITH THE GAS PEDAL. ALSO, BEAR IN MIND, AS I'M WRITING ABOUT THIS IT SOUNDS AS IF I WAS ANALYTICAL AND METHODICAL, BUT ACTUALLY I WAS PRETTY FRANTIC AND MY FEET WERE FLYING ON THE PEDALS.... I TOLD MY PARTNER MARK ABOUT IT, TOLD HIM TO WATCH OUT FOR IT, BUT THEN IN JUNE WE BOUGHT ANOTHER CAR AND MARK PRIMARILY DROVE THE PRIUS AFTER THAT. I THEN I FORGOT ABOUT IT, AS I THOUGHT IT WAS JUST AN ANOMALY AND BASED ON WHAT WE PAID FOR THE CAR AND TOYOTA'S REPUTATION FOR SAFETY. I HAD NOT HEARD OF ANY ACCELERATION ISSUES AT THE TIME, AND IN FACT DIDN'T UNTIL MUCH LATER AFTER THE CHP OFFICER'S CRASH IN THE LEXUS. I'M ACTUALLY NOW PRETTY FREAKED OUT ABOUT IT IN HINDSIGHT, AND WE HAVE GONE OVER THE DRILL REPEATEDLY TO MAKE SURE MARK KNOWS WHAT TO DO IF IT HAPPENS AGAIN. I SINCERELY DOUBT IT HAD ANYTHING TO DO WITH THE PEDAL OR THE MAT, AND IN MY GUT I SUSPECT IT IS ELECTRONIC IN NATURE. I AM PRETTY NERVOUS ABOUT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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