Toyota Prius Complaints (2007)

2,004 consumer complaints on file.

#10308074February 9, 2010
SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
CAR DID NOT STOP AND SEEMED TO ACCELERATE WHEN BRAKES HIT DURING TURN INTO DRIVEWAY. HIT CURB. LOST STEERING CONTROL AND CAR HAD TO BE TOWED BECAUSE OF SIGNIFICANT DAMAGES TO WHEEL AND ALSO POSSIBLY STEERING. SNOWY ROAD. I WAS ALREADY DRIVING VERY SLOWLY. NO REASON WHY THIS MUCH DAMAGE TO MY CAR OR THIS LEVEL OF IMPACT UNLESS CAR SUDDENLY ACCELERATED BEYOND MY CURRENT SPEED WHILE I BRAKED. CAR SEEMS TO ACCELERATE ON SLIPPERY, UNEVEN SURFACES AND EVS LIGHT COMES ON, EVEN WHEN BRAKES APPLIED. ACCELERATION IS BEYOND THAT SEEN WITH NORMAL SLIPPAGE. IT IS NOT SIMPLY SLIPPAGE BUT ACTUAL BRIEF ACCELERATION. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10308112February 9, 2010
SERVICE BRAKES, HYDRAULIC, TRACTION CONTROL SYSTEM
I HAVE A 2007 TOYOTA PRIUS AND HAVE EXPERIENCED THE SAME BRAKING ISSUE THAT IS BEING REPORTED ABOUT THE 2010 PRIUS. I HAVE NOTICED THAT WHEN I AM DRIVING OR BRAKING WHILE GOING OVER POT-HOLES, RAILROAD TRACKS, OR VERY BUMPING ROADS I CAN FEEL A SUDDEN AND MOMENTARY LOSS OF BRAKING AND/OR ACCELERATION. I ALSO NOTICED THAT THE TRACTION CONTROL INDICATOR LIGHT ON THE DASH ALWAYS TURNS ON WHEN THIS HAPPENS. I TOOK THE DEALER JUST AFTER I PURCHASED THE VEHICLE AND WAS TOLD THAT EVERYTHING WAS NORMAL. THIS HAS BEEN HAPPENING FOR THE LAST 2 AND A HALF YEARS. IT HAS HAPPENED 3 OR 4 TIMES THIS WEEK ALONE. I HAVE GOTTEN USED TO THIS HAPPENING BUT HAVE ALSO BEEN VERY CONCERNED THAT IT WILL CAUSE A REAREND COLLISION, OR SOMETHING EVEN WORSE. THIS NEEDS ATTENTION ASAP. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10308218February 9, 2010
SERVICE BRAKES, ELECTRIC
I BELIEVE IT IS THE VEHICLE'S RIGHT REAR WHEEL THAT SPINS AND SPEEDS UP GOING OVER (STONE, BUMP, DEVIATION IN ROAD) AND LUNGES FORWARD. I FELT LOSS OF CONTROL FOR A BRIEF SECOND BUT THOUGHT I WAS GOING TO CRASH INTO CAR AHEAD OF ME. CAR FREQUENTLY DOES THIS SINCE I PURCHASED IT IN 2007 AND WAS TOLD BY DEALER THAT THIS HAPPENS WHEN THE CAR CHANGES FROM STANDARD BRAKING SYSTEM TO OTHER BRAKING SYSTEM. THE COMPLAINT HAS NEVER BEEN REGISTERED UNTIL IT HAPPENED AGAIN AND IN FEB 2010 AND I HAD HEARD OF THIS HAPPENING TO THE PRIUS 2010. I HAVE SINCE HAD THE COMPLAINT PUT IN WRITING. THE DEALER STATED IT WAS BECAUSE I NEEDED NEW TIRES AND I TRIED TO EXPLAIN THAT THIS HAS HAPPENED SINCE I BOUGHT THE CAR. FREQUENTLY WHEN I START TO DRIVE, WHETHER THE ROAD IS WET OR DRY, THE CAR WARNING LIGHT SHOWS THAT IT IS SKIDDING. I CAN FEEL IT SKIDDING BUT I DO NOT UNDERSTAND WHY. THE DEALER STATED THERE IS NO FIX FOR THIS PROBLEM IT IS JUST HOW THE CAR IS. THEY STATED THAT IF TOYOTA GETS ENOUGH COMPLAINTS THEY WILL LOOK INTO IT. THEY STATED IF THIS IS A PROBLEM THAT TOYOTA FINDS AND THEY FIGURE OUT HOW TO FIX IT, I WILL BE ABLE TO HAVE THE PROBLEM RESOLVED. I HAVE NOT CONTACTED THE TOYOTA CORPORATION ON THIS PROBLEM. I BOUGHT NEW TIRES ON 2/8/2010 AT THE RECOMMENDATION OF THE DEALER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307390February 8, 2010
SERVICE BRAKES, ELECTRIC
TRANSIENT LOSS OF BRAKING ABILITY WHEN THE CAR ENCOUNTERS POTHOLES, BUMPY OR UNEVEN PAVEMENT. WHEN HITTING BRAKES OVER THESE ROAD CONDITIONS THE CAR CONTINUES TO MOVE FORWARD WITHOUT SLOWING DOWN; THE 'SLIPPERY PAVEMENT" INDICATOR ALSO LIGHTS UP ONTHE DASHBOARD TRANSIENTLY. HAS BEEN OCCURRING REGULARLY (EVERY WEEK OR SO) SINCE CAR PURCHASED IN 2007 BUT DIDN'T THINK ANYTHING OF IT UNTIL RECENT DESCRIPTION I READ IN THE PAPER ABOUT BRAKING PROBLEMS IN THE 2010 PRIUS (WALL STREET JOURNAL ARTICLE 2/5/10). . WHEN I READ THAT, IT SEEMED IDENTICAL TO WHAT I HAD BEEN EXPERIENCING FOR A FEW YEARS WITH MY 2007 PRIIUS. FORTUNATELY ALL INCIDENTS HAVE BEEN AT LOW SPEED ON LOCAL ROADS, NO ACCIDENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307409February 8, 2010
EXTERIOR LIGHTING
THE EVENT LEADING UP TO THE FAILURES WOULD BE DRIVING THE PRIUS WITH THE LIGHTS ON. THE HIGH DENSITY LIGHTS JUST RANDOMLY STOPPED WORKING. THE FAILURE HAPPENED MANY DAYS TOGETHER AND THEN THERE WERE TIMES WHEN THERE WAS LONG BREAKS IN THE PROBLEM OCCURRING. ONE OR BOTH HIGH INTENSITY HEAD LIGHTS WOULD STOP WORKING WHILE I WAS DRIVING DOWN THE ROAD. MOST TIMES TURNING THE LIGHTS ON AND OFF WOULD GET THEM TO WORK AGAIN. I WAS FORTUNATE AS I COULD HAVE HAD AN ACCIDENT WHEN I COULD NOT SEE ANN MOST TIMES MY TWO YOUNG BOYS ARE IN THE CAR WITH ME.. I SPENT $500 AT THE TOYOTO DEALER SHIP TO REPLACE THESE HEADLIGHTS AND THE DEALERSHIP SAID THIS STILL MAY NOT SOLVE THE PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307430February 8, 2010
SERVICE BRAKES, ELECTRIC
TOYOTA PRIUS 2007 - ANTILOCK BRAKE FAILURE HITTING POTHOLES, MAN HOLE COVERS, CROSSING TRAIN TRACKS, GOING THE SPEED LIMIT DOWN HILLS, RAIN & SNOW ARE THE WORST. EVERY TIME CAR IS TAKEN IN TO DEALER FOR SERVICING, WE INFORM THEM OF THE BRAKES. THEY ENSURED US THAT NOTHING WAS WRONG WITH THEM AND THERE WAS NOTHING TO WORRY ABOUT. WE CONTACTED OUR PRIMARY DEALER WHO HAS DONE MOST OF THE SERVICES FOR THE CAR, THEY CONVENIENTLY NO LONGER HAVE SERVICE RECORDS FOR MY VEHICLE PRIOR TO AUGUST 2009. THE MOST RECENT INCIDENT THAT SENT US COMPLAINING TO THE DEALER WAS IN OCTOBER 2009, WHEN RETURNING HOME FROM WORK AND THE BRAKES NEEDED TO BE APPLIED IN ORDER TO AVOID HITTING A DEER, THE BRAKES DID ABSOLUTELY NOTHING. THE CAR CONTINUED TO MOVE AND NARROWLY MISSED HITTING THE DEER. THIS WAS REPORTED TO TOYOTA OF YORK IN PENNSYLVANIA. THE PRIMARY DEALERSHIP THAT HAS PROVIDED OUR SERVICES IS RIVERHEAD TOYOTA IN NEW YORK. THE RECENT SNOWFALL IN PENNSYLVANIA HAS ESSENTIALLY MADE MY CAR USELESS, IT CANNOT HANDLE THE SNOWY ROADS WITHOUT SLIDING ALL OVER THE PLACE, AND WE NO LONGER TRUST THE BRAKE SYSTEM IN THE EVENT WE NEED THEM. NO PHYSICAL INJURIES HAVE OCCURRED AS A RESULT OF THE BRAKES ON OUR PARTICULAR CAR, HOWEVER EMOTIONALLY, WE ARE WORRIED ABOUT PLACING OURSELVES IN ANY POTENTIAL SITUATIONS WHERE AN ACCIDENT COULD OCCUR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307478February 8, 2010
SERVICE BRAKES, HYDRAULIC
2007 PRIUS BRAKES APPLIED FOR YELLOW LIGHT ON GOOD ROADBED, BRAKES STOPPED WORKING APPROXIMATELY 1 SECOND AND A FEW FEET LATER, AN ADDITIONAL FAILURE OF APPROXIMATELY 1 SECOND. CAR STOPPED BUT BRAKING DISTANCE GREATLY EXTENDED. THIS CAR HAS ALWAYS HAD ISSUES WITH STOPPING ON ROUGH SURFACES. THIS IS THE FIRST EXPERIENCE ON GOOD ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307490February 8, 2010
SERVICE BRAKES, ELECTRIC, SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL
MY 2007 PRIUS TOURING CAN/DOES EXPERIENCE BRAKING ISSUES WHEN SLOWING/BRAKING DOWNHILL AND COMING IN CONTACT WITH A MANHOLE COVER, POTHOLE, OR OTHER "EVEN" ROAD SURFACE. THOUGHT IT WAS THE TIRES, SO REPLACED THE ORIGINAL BRIDGESTONES FOR NOKIANS, BUT THE ISSUE STILL OCCURS. THE "SENSATION" IS YOU FEEL LIKE YOU'VE LOST CONTROL OF THE CAR MOMENTARILY. AS A RESULT, I'VE CHANGED MY COMMUTE ROUTE HOME AND DRIVE MUCH SLOWER (WAS ALREADY DRIVING SLOWER SINCE PRIUS MILEAGE IS DEPENDENT ON MPH). ON OCCASIONS, THE SPEED (ON A STRAIGHT AWAY) SET WITH CRUISE CONTROL WILL INCREASE BY ITSELF ... BY A COUPLE MPH .... W/O ME DOING ANYTHING OR TOUCHING ANYTHING. SO I'M FORCED TO TAP BRAKE ........ OCCURRED THIS WEEKEND WITH PASSENGERS - THEY SAID THEY FELT THE SURGE .....
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307521February 8, 2010
SERVICE BRAKES, HYDRAULIC
WHEN DRIVING ON ROUGH ROAD OR OVER RAIL ROAD CROSSING AND APPLYING BRAKES BRAKES FAIL FOR SPLIT SECOND AND ABS LIGHT FLASHES NOTHING DONE TO FIX ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307526February 8, 2010
SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES, ELECTRIC
THE 'BRAKE CUT-OUT DRIVING OVER A POTHOLE OR MANHOLE COVER' IS >NOT< RESTRICTED TO THE 2010 PRIUS. MY 2007 HAS DONE THAT SINCE DAY ONE [65K MILES AGO]. THERE ARE HILLS NEAR MY HOUSE WHERE I HAVE TO GO OUT OF MY WAY TO AVOID MANHOLE COVERS -- PARTICULARLY THE LAST ONE NEAR A STOP SIGN. THE CAR JUST GOES INTO FREE-WHEEL MODE FOR A SECOND OR SO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307506February 8, 2010
EXTERIOR LIGHTING
2007 PRIUS - HID HEADLIGHTS INTERMITTENTLY GOING OFF BY THEMSELVES. ACTIVATING THE HEADLAMP SWITCH OFF / BACK ON RESTORES LIGHTING, HOWEVER, THEY MAY ONLY LAST A FEW MINUTES BEFORE GOING OFF AGAIN. NO WARNING EXCEPT FOR THE LAW ENFORCEMENT OFFICERS WHO CONTINUE TO STOP ME AT LEAST ONCE A WEEK TO INDICATE TO ME THAT I HAVE A LIGHT OUT. HOW MUCH LONGER BEFORE I AM TICKETED? REQUEST TO THE DEALER FOR ASSISTANCE INDICATES TOYOTA'S POSITION IS TO REPLACE BOTH LIGHTS AT THE OWNERS EXPENSE OF CLOSE TO $1000 FOR PARTS AND LABOR. TOTALLY UNACCEPTABLE FOR A DEFINATE SAFETY ISSUE, OR MUST SOMEONE DIE BEFORE TOYOTA ACCEPTS RESPONSIBILITY?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307537February 8, 2010
SERVICE BRAKES, ELECTRIC
WHILE DRIVING ON A FREEWAY ENTRY RAMP OUR 2007 PRIUS' BRAKES FAILED TO ENGAGE WHEN THE BRAKE PEDAL WAS PUSHED. NO BRAKING ACTION WAS FELT AND OUR CAR RAN INTO THE REAR OF ANOTHER CAR ON THE ENTRY RAMP. ESTIMATED SPEED WAS ELEVEN MILES PER HOUR ACCORDING TO THE POLICE REPORT. THIS WAS NOT A SKID SITUATION AS THE SPEED WAS SO LOW. THE BRAKES SIMPLY FAILED TO ENGAGE. OUR CAR IS CURRENTLY BEING EVALUATED BY OUR INSURANCE COMPANY.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10307543February 8, 2010
SERVICE BRAKES, HYDRAULIC
I OWN A 2007 PRIUS. IT EXPERIENCES A LAPSE IN BRAKING POWER WHEN ON UNEVEN TERRAIN (IE A POTHOLE OR RAILROAD TRACKS). THIS HAS OCCURED NEARLY EVERY SINGLE TIME I HAVE DRIVEN ON AN UNEVEN SURFACE SINCE PURCHASING THE VEHICLE IN EARLY 2007. THE CONSEQUENCE IS A MOMENTARY SURGE IN THE VEHICLE SPEED DURING TIMES THAT I AM ATTEMPTING TO SLOW DOWN-IT IS A FRIGHTENING SITUATION THAT MAKES ONE'S HEART JUMP EVERY TIME IT HAPPENS. I HAVE REPORTED THE ISSUE TO MY DEALERSHIP-THEIR RESPONSE WAS THAT THEY HAVE NOT RECEIVED ANY COMPLAINTS ABOUT THE ISSUE AND THAT THEY WILL WAIT AND SEE WHAT HAPPENS WITH THE ANTICIPATED 2010 MODEL RECALL. THIS APPEARS TO BE THE SAME PROBLEM THAT IS BEING DESCRIBED IN THE 2010 PRIUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307558February 8, 2010
EXTERIOR LIGHTING
2007 TOYOTA PRIUS HID HEADLIGHTS TURNS ON/OFF INTERMITTENTLY. RIGHT HEADLIGHT WENT OUT, THEN NEXT DAY AFTER ENGINE WAS SHUT OFF FOR A DAY, RIGHT HEADLIGHT BEGAN WORKING AGAIN. THEN 2 DAYS LATER LEFT HEADLIGHT WENT OUT AND AFTER ENGINE SHUT OFF FOR A DAY, LEFT HEADLIGHT BEGAN WORKING AGAIN. BULBS ARE NOT BLOWN AS THEY CONTINUE TO WORK BUT TOYOTA RECOMMENDS CHANGING THEM AT A COST OF $400. I HAVE A CONCERN ABOUT BOTH HEADLIGHTS GOING OUT SIMULTANEOUSLY WHILE DRIVING AT NIGHT. UPON FURTHER INQUIRIES, IT APPEARS MANY OTHERS ARE EXPERIENCING THE SAME OR SIMILAR PROBLEMS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307626February 8, 2010
SERVICE BRAKES, HYDRAULIC
PRIUS 2007 HYDRAULIC BRAKING/TRACTION CONTROL. THERE IS A DELAYED INTERACTION BETWEEN THE HYDRAULIC BRAKES AND THE TRACTION CONTROL, THAT OVERRIDES THE ACTIONS OR THE DRIVER'S BRAKING, FOR SEVERAL SECONDS. THIS TYPICALLY OCCURS IF THERE IS ANY MOMENTARY LOSS OF TRACTION DUE TO, EVEN A MINOR RIPPLE IN THE ROAD. THE EFFECT IS MOST DANGEROUS AT SPEEDS OVER 40MPH, BECAUSE QUITE SOME DISTANCE IS COVERED BEFORE BRAKING RESUMES. THE TRACTION CONTROL RELINQUISHES HYDRAULIC BRAKING FOR 2-3 SECONDS, BEFORE NORMAL BRAKING ACTION IS RESTORED. THE DELAY APPEARS TO BE SOFTWARE RELATED, AND THE TOYOTA DEALER INSISTED THAT THE BEHAVIOR IS NORMAL. I DISAGREED BUT FOUND NO RELIEF. I ADJUSTED MY DRIVING TO ACCOUNT FOR THIS. *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307658February 8, 2010
SERVICE BRAKES, HYDRAULIC
WHEN+DRIVING+OVER+BUMPS+OR+POTHOLES+THE+VEHICLE+WILL+SOMETIMES+LOSE+TOTAL+BRAKING+CONTROL+AS+THE+TRACTION+CONTROL+SYSTEM+TAKES+OVER.++THE+BRAKE+WILL+BE+NON-RESPONSIVE+AND+THE+TRACTION+CONTROL+SYSTEM+DASHBOARD+LIGHT+WILL+ILLUMINATE. THIS+HAS+HAPPENED+AT+LEAST+TWICE+A+WEEK+FOR+THE+PAST+2.5+YEARS+ON+MY+2007+TOYOTA+PRIUS.++WHEN+I+HAD+INQUIRED+ABOUT+IT+AT+THE+DEALER+IN+THE+PAST%2C+I+WAS+INFORMED+THAT+THIS+WAS+HOW+THE+TRACTION+CONTROL+SYSTEM+OPERATED+UNDER+NORMAL+CONDITIONS *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307648February 8, 2010
SERVICE BRAKES, HYDRAULIC
WHEN I HIT A BUMP, WHILE APPLYING MY BRAKES, THEY WILL STOP WORKING FOR A SHORT PERIOD OF TIME. THIS HAPPENS FREQUENTLY. *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307675February 8, 2010
SERVICE BRAKES, ELECTRIC
2007 TOYOTA PRIUS. WHEN I AM BRAKING AND DRIVE OVER A DISRUPTIVE SURFACE: POTHOLE, TRAIN TRACKS, I HAVE EXPERIENCED A BRIEF LOSS OF CONTROL WITH THE BRAKES. BEST DESCRIPTION IS IF DURING A CONTROLLED DECELERATION, YOU EXPECT A CONSISTENT DECREASE OF SPEED. HOWEVER, THE RATE OF DECELERATION WAS INTERRUPTED BY THE POT HOLE, THEN IT WOULD RETURN TO BRAKING. THIS IS A CONSISTENT EVENT IF I AM BRAKING WHILE RIDING OVER A DISTURBED SURFACE. *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307333February 7, 2010
SERVICE BRAKES, ELECTRIC
TOYOTA PRIUS 2007 BRAKING PROBLEM. THE BRAKING PROBLEM THAT HAS BEEN REPORTED IN THE 2010 PRIUS IS ALSO OCCURRING IN MY 2007 PRIUS. *TW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307150February 7, 2010
EXTERIOR LIGHTING
HID HEADLAMPS GOING OUT, BOTH THE LEFT AND THE RIGHT *TW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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