Toyota Prius Complaints (2007)

2,004 consumer complaints on file.

#10359928October 10, 2010
EXTERIOR LIGHTING
HEADLIGHTS TURN ON AND OFF INTERMITTENTLY - 2007 PRUIS. FOR EVENING HOURS DRIVING, AT THE START OF THE TRIP THE HEADLIGHTS ARE TURNED ON AND THERE WERE TIMES THAT THEY REMAIN ON FOR THE ENTIRE TRIP. OTHER TIMES, THE LIGHTS WILL BE ON AT THE START OF THE TRIP AND THEN THEY JUST TURN OFF AND DO NOT COME BACK ON. YOU CAN MANUALLY TURN THE LIGHTS OFF AND ON AND THEY WILL COME BACK ON. BOTH HEADLIGHTS TURN OFF TOGETHER. I JUST NOTICED THE OCCURRENCE AT THE END OF THE MONTH OF AUGUST 2010. I HAD TO STOP DRIVING THE CAR IN THE EVENING HOURS. THE CAR HAS 32,000 MILES, I CALLED TOYOTA AND ESTABLISHED A CASE NUMBER. I TOOK IT TO MY DEALER. THEY SAID THAT THEY HAD SEEN THIS PROBLEM. THEY STATED THAT THE HEADLIGHTS NEEDED TO BE REPLACED. AFTER A DISCUSSION, THEY WENT AHEAD AND REPLACED BOTH HEADLIGHTS AT THEIR EXPENSE. THE HEADLIGHTS APPEAR TO BE WORKING FINE SINCE THE HEADLIGHT BULBS WERE REPLACED AND IF THEY DID ANY OTHER WORK RELATED TO THE PROBLEM IT DID NOT APPEAR ON THE DOCUMENTATION THAT I RECEIVED. SINCE THE LIGHTS TURNING ON AND OFF WERE INTERMITTENT AND BOTH LIGHTS WENT OFF RATHER THAN JUST ONE DUE THE BULB BURNING OUT, I BELIEVE THAT THEIR IS A STRONG POSSIBILITY THAT THIS PROBLEM WITH THE LIGHTS WILL RE-OCCUR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359703October 8, 2010
AIR BAGS:SIDE/WINDOW, AIR BAGS:FRONTAL
MY 2007 TOYOTA PRIUS WAS INVOLVED IN SIDE IMPACT COLLISION. THE CAR WAS HIT AT THE DRIVERS SIDE FRONT WHEEL. DAMAGE WAS FROM THE DRIVERS DOOR AROUND TO THE FRONT OF THE CAR. THE CAR THAT HIT ME WAS GOING AROUND 40 MILES PER HOUR. MY CAR WAS TOTALED, AND I SPENT 3 NIGHTS IN THE HOSPITAL WITH A PARTIALLY COLLAPSED LUNG, BROKEN RIB, AND A CONCUSSION. NEITHER THE SIDE OR FRONT AIRBAGS DEPLOYED. I HAVE POST CONCUSSION SYNDROME BECAUSE OF THE ACCIDENT. I BELIEVE THAT MY CONCUSSION WOULD HAVE BEEN MUCH LESS HAD THE AIRBAG DEPLOYED. I AM A PUBLIC SCHOOL TEACHER, AND I HAVE NOT BEEN ABLE TO RETURN TO WORK FOR MONTH, AND THE DOCTORS SAY IT COULD BE AT LEAST A FEW MORE WEEKS. IN ADDITION I AM TOLD IT COULD BE 3 MONTHS OR LONGER BEFORE MY SYMPTOMS DISAPPEAR. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10359419October 6, 2010
EXTERIOR LIGHTING
TL*THE CONTACT OWNS A 2007 TOYOTA PRIUS. WHILE DRIVING 30 MPH, ANOTHER DRIVER ADVISED HIMT HAT THE REAR LIGHTS WERE NOT FUNCTIONING. WHEN HE INSPECTED, HE ALSO NOTICED THAT THE LEFT FRONT HEADLIGHT WAS NOT WORKING ALONG WITH THE REAR LIGHTS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOUR TIMES BUT THE DEALER COULD NOT FIND THE CAUSE OF THE FAILURE. THE DEALER SUGGESTED THAT THE LEFT FRONT HEADLIGHT BULB BE REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 18,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359063October 4, 2010
EXTERIOR LIGHTING
1. ONLY NOTICEABLE DURING NIGHTTIME DRIVING. 2. THE PASSENGER SIDE HID HEADLAMP SHUTS OFF WHILE DRIVING. LOSS OF LIGHTING FOR PEDESTRIANS AND ROAD SIGNS ON RIGHT SIDE OF ROAD AND HEADLAMP OUT WHILE DRIVING IS ILLEGAL. 3. REPLACED HEADLAMP BUT PROBLEM IS STILL THERE. SWAPPED BULBS WITH THE DRIVER'S SIDE PROBLEM REMAINED ON PASSENGER SIDE. TURNING THE LIGHTS OFF AND BACK ON TEMPORALLY FIXES THE PROBLEM BUT IS VERY UNSAFE AT NIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10358822October 2, 2010
EXTERIOR LIGHTING
HEADLIGHTS KEEP GOING OFF INDEPENDENT OF EACH OTHER AND I HAVE TO TURN OFF LIGHTS TO GET IT TO TURN ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10358529September 30, 2010
EXTERIOR LIGHTING
I HAVE A 2007 TOYOTA PRIUS. THE HID HEADLIGHT PROBLEM STARTED WITH ONE HEADLIGHT TURNING OFF AND ON UNEXPECTEDLY. THEN, WHILE MY WIFE WAS DRIVING AT NIGHT, BOTH HEADLIGHTS WENT OUT! DRIVING AT NIGHT WITHOUT HEADLIGHTS IS INCREDIBLY UNSAFE AND SCARY. THIS IS CLEARLY A SAFETY DEFECT IN THE HID LIGHTING SYSTEM. TOYOTA HAS REFUSED TO COVER ANY REPAIR COSTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10358322September 29, 2010
EXTERIOR LIGHTING
ONE HEADLIGHT ON 2007 TOYOTA PRIUS GOES OUT WITHOUT WARNING. TURN LIGHTS OFF THEN ON AGAIN AND COMES BACK ON. I HAVE BEEN STOPPED BY THE POLICE TWICE FOR THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357975September 28, 2010
EXTERIOR LIGHTING
OVER THE LAST APPROXIMATELY 6 MONTHS, THE HIGH-INTENSITY HEADLIGHTS ON MY 2007 TOYOTA PRIUS WITH LESS THAN 45,000 MILES ON IT (BOUGHT NEW, ALL SCHEDULED MAINTENANCE DONE) BEGAN RANDOMLY GOING OUT. SOMETIMES JUST ONE, SOMETIMES THE OTHER, SOMETIMES BOTH AT ONCE. TURNING THEM OFF AND BACK ON MAKES THEM WORK, SOMETIMES FOR A LONG TIME, SOMETIMES ONLY FOR A FEW MINUTES. IT IS VERY FRIGHTENING AND DANGEROUS TO BE GOING DOWN A DARK ROAD AND HAVE YOUR HEADLIGHTS GO OUT! MOST RECENTLY THIS HAPPENED TONIGHT ON I-215 SOUTH IN RIVERSIDE COUNTY, CALIFORNIA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10358098September 28, 2010
VEHICLE SPEED CONTROL
PULLING INTO PARKING LOT STOPPED HAD BRAKES ON (WITNESS TO BRAKES ON). REMOVED SEATBELT REACHED TO TURN CAR OFF. THE CAR ACCELERATED ON ITS OWN COULD NOT STOP BY APPLYING BRAKES. HIT TWO PARKED PICKUPS WHICH STOPPED MY CAR. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10357661September 26, 2010
EXTERIOR LIGHTING
2007 TOYOTA PRIUS PASSENGER HEADLIGHT GOES OUT INTERMITTENTLY. WILL GO BACK ON IF LIGHTS ARE SWITCHED OFF AND ON AGAIN. RECEIVED TRAFFIC CITATION FOR NON-WORKING HEADLIGHT. KNOWN ISSUE WITH TOYOTA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357198September 23, 2010
EXTERIOR LIGHTING
I HAVE A 2007 PRIUS AND THE LEFT LIGHT KEEP GOING OUT. IT WILL START FLICKERING AND GET DIM..... THEN GO OUT. WHEN YOU TURN IT OFF AND BACK ON IT WILL BE FINE AGAIN. 15-20 MIN LATER SAME THING WILL HAPPEN, FLICKER THEN DIM AND OFF. ITS A REAL SAFETY ISSUE, IMAGINE YOU DRIVE A LONG TRIP AT NIGHT AND YOU HAVE TO KEEP DOING THIS PROCESS?? I AM NOT THE ONLY THAT HAS THE SAME PROBLEM, THOUSANDS OF OWNER ONLINE HAS THE SAME PROBLEM. PLEASE SPEND SOME TIME AND INVESTIGATE. TOYOTA SAYS THEY ARE OLD BULBS BUT DEFINITELY NOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357243September 23, 2010
EXTERIOR LIGHTING
2007 TOYOTA PRIUS HID HEADLIGHT PROBLEM. AT APPROXIMATELY 37000 MILES MY PASSENGER SIDE HEADLIGHT WOULD SUDDENLY GO OUT. I COULD TURN THE LIGHTS OFF, THEN BACK ON IMMEDIATELY AND THE LIGHT WOULD WORK SOMETIMES FOR A FEW SECONDS, SOMETIMES FOR THE DURATION OF MY DRIVE. I CHECKED WITH MY DEALER AND HE SAID IT WAS THE LIGHT BULB AND NOT COVERED UNDER WARRANTY AND OVER $300 PLUS LABOR. I THEN BEGAN HAVING THE SAME PROBLEM WITH THE DRIVERS SIDE LIGHT, SOMETIMES THE LEFT, SOMETIMES THE RIGHT, SOMETIMES BOTH LIGHTS AT THE SAME TIME. NOT ABLE TO AFFORD TOYOTAS PRICE, OR LABOR COSTS I THEN ORDERED OEM REPLACEMENT BULBS MYSELF AND INSTALLED THEM THINKING IT WOULD FIX THE PROBLEM. IN LESS THAN ONE WEEK I WAS EXPERIENCING THE SAME PROBLEMS. I ASKED MY DEALER ABOUT IT AND THE FACT THAT I PURCHASED THE EXTENDED WARRANTY AND WAS TOLD THAT I WOULD STILL HAVE TO PAY ANY CHARGES AND THEN TURN IT INTO THE WARRANTY COMPANY TO SEE IF THEY WOULD PAY FOR THE REPAIR AFTER THE FACT. I WAS TOLD THE COST COULD BE AS MUCH AS $1800 DOLLARS. I HAVE REPLACED BOTH BULBS TWICE NOW, BUT THIS HAS NOT CORRECTED THE PROBLEM. NOT BEING ABLE TO AFFORD THE COST FOR THE DEALER I HAVE HAD TO JUST CONTINUE TO DROVE THE VEHICLE AND MANUALLY TURN THE LIGHTS OFF AND ON TO GET THEM GOING WHEN THEY GO OUT. THIS SOUNDS TO ME LIKE A DESIGN FLAW, OR QUANTITY ISSUE CONCERNING A VERY IMPORTANT SAFETY FEATURE OF MY VEHICLE THAT MY 16 YEAR OLD DAUGHTER IS SUPPOSED TO BE DRIVING, BUT I AM TO AFRAID FOR HER SAFETY TO LET HER DRIVE IT AFTER DARK. IF THE PROBLEM IS AS SIMPLE AS A LIGHT BULB, WHY DID MY REPLACING THEM NOT SOLVE THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357080September 22, 2010
EXTERIOR LIGHTING
I PURCHASED A 2007 TOYOTA PRIUS AND NOTICED MY HEADLIGHTS WERE INTERMITTENTLY GOING OUT AROUND 40,000 MILES .BOTH THE RIGHT AND LEFT LIGHT WOULD GO OUT INDIVIDUALLY AND THERE WAS NO PATTERN TO EITHER. THERE WERE TIMES IN WHICH BOTH HEADLIGHTS WOULD GO OUT AT THE SAME TIME. IN ORDER TO GET MY HEADLIGHTS BACK ON, I WOULD HAVE TO TURN MY LIGHT SWITCH OFF AND THEN TURN IT BACK ON AGAIN. THE LIGHTS WOULD TURN OFF NUMEROUS TIMES AND I WOULD HAVE TO REPEAT THE PROCESS OVER AND OVER. THIS WAS VERY SCARY BECAUSE I WOULD NOT BE ABLE TO SEE WHILE I WAS DRIVING. MY SPEED WOULD REACH UP TO 70 MPH DEPENDING ON THE TYPE OF ROAD I WAS DRIVING ON. I TOOK MY PRIUS TO THE LOCAL TOYOTA DEALERSHIP TO HAVE THEM INSPECT THE VEHICLE AND I WAS TOLD BY THE SERVICE MANAGER THAT IT WOULD COST $500.00 FOR TWO BULBS AND LABOR. THIS WAS A VERY EXPENSIVE FIX FOR THE PROBLEM. THE EXPENSE WAS SO GREAT THAT WE HAD TO SAVE MONEY FOR A LONG WHILE TO AFFORD IT. I BELIEVE THIS ISSUE SHOULD BE CLASSIFIED IN A RECALL CATEGORY. THIS IS AN EXTREMELY DANGEROUS ISSUE AND YOUR PROMPT RESPONSE WOULD BE GREATLY APPRECIATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10356882September 21, 2010
EXTERIOR LIGHTING
BOTH HEADLIGHTS TEMPORARILY FAILED ON MY 2007 TOYOTA PRIUS. I HAVE JUST READ YOUR INCIDENT REPORT PE09019, AND I CAN VERIFY THAT BOTH HEADLIGHT DID FAIL SIMULTANEOUSLY. BOTH RETURNED AFTER TOGGLING THE LIGHTS. HOWEVER, I HAVE SINCE OBSERVED INDIVIDUAL FAILURES ON EACH LIGHT OVER THE COURSE OF A FEW HOURS. I'LL BE HAVING THE LIGHTS REPLACED, BUT I DO BELIEVE THIS IS A BIGGER PROBLEM THAT YOUR PREVIOUS RESEARCH IMPLIES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10356526September 20, 2010
EXTERIOR LIGHTING
I CURRENTLY OWN A 2007 PRIUS. THE PASSENGER SIDE HEADLIGHT SHUTS OFF INTERMITTENTLY WHEN IN USE. I HAVE ALSO EXPERIENCED THE PROBLEM WITH MY DRIVER'S SIDE, BUT NOT AS FREQUENTLY. I HAVE ALREADY REPLACE THE LIGHT BULB AND THIS HAS NOT FIXED THE PROBLEM. I AM ABLE TO QUICKLY TURN MY LIGHTS ON AND OFF TO TURN THEM REACTIVATE THE LIGHT BULB. I NOTICED THIS PROBLEM AROUND 50,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10356533September 20, 2010
EXTERIOR LIGHTING
HEADLIGHT GOES OUT INTERMITTENTLY AND ONLY COMES BACK ON AFTER TURNING HEADLIGHTS OFF AND BACK ON AGAIN. DEALER TOLD ME IT WAS "KNOWN ISSUE WITH PRIUS VEHICLE". *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10356350September 19, 2010
EXTERIOR LIGHTING
AFTER ABOUT FIVE MINUTES, (VARIES GREATLY), ONE HEADLIGHT WILL OFTEN GO OUT. USUALLY IT IS THE LEFT, BUT NOT ALWAYS. SOMETIMES IT IS THE RIGHT. THE CAR HAS HID HEADLIGHTS, AND I USUALLY RUN THEM AT ALL TIMES FOR SAFETY. THE HEADLIGHTS WILL FLICKER SUBTLY BACK AND FORTH BETWEEN THE TWO UNTIL ONE GOES OUT. GOING BACK AND FORTH BETWEEN HIGH AND LOW BEAMS CHANGES NOTHING, BUT QUICKLY TURNING THEM OFF AND THEN BACK ON WILL RE-SET THE CONDITION, THAT IS, THE HEADLIGHTS BOTH COME ON. TAPPING ON ALL KNOWN CONNECTIONS HAS NO EFFECT, AND EITHER DRIVING OR TRYING TO DUPLICATE THE CONDITION PARKED SEEMS TO GIVE THE SAME RESULTS, THAT IS, THE CONDITION IS EASILY DUPLICATED WHILE PARKED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10356371September 19, 2010
EXTERIOR LIGHTING
PASSENGER HEADLAMP FOR MY 2007 TOYOTA PRIUS GOES OUT INTERMITTENTLY. IF I TURN THE LIGHTS OFF AND THEN ON AGAIN IT WILL RE-LIGHT BUT ONLY FOR A SHORT PERIOD. I HAVE TAKEN IT TO THE DEALER WHO SAID THEY WILL HAVE TO REPLACE THE HEADLIGHT AND THE COMPUTER AND EACH COSTS OVER $250. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355887September 16, 2010
EXTERIOR LIGHTING
PASSENGER SIDE HEADLIGHT CONTINUES TO FAIL AFTER REPLACING BULBS NUMEROUS TIMES. PASSENGER HEADLIGHT WORKS 20% OF THE TIME AND FAILS 80%. CAN OCCASIONALLY GET THE LIGHT TO WORK AGAIN BY TURNING OFF THE LIGHTS AND TURNING THEM BACK ON AGAIN. TOYOTA SUGGESTED REPAIR IS $1,000+ AND NO LONGER COVERED BY WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355228September 13, 2010
EXTERIOR LIGHTING
MY 2007 PRIUS FRONT HID HEADLAMPS SHUT OFF WHILE I WAS DRIVING DOWN THE CA 14 FREEWAY! I TURNED THE HEADLIGHT SWITCH OFF AND THEN ON TO GET IT BACK WORKING AGAIN AND BARELY AVOIDED AN ACCIDENT. DRIVING AT 70MPH AND HAVE THE ROAD GO COMPLETELY DARK IS DANGEROUS FOR ANYONE!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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