Toyota Prius Complaints (2007)

2,004 consumer complaints on file.

#10373447December 30, 2010
ENGINE AND ENGINE COOLING:COOLING SYSTEM
COOLANT SYSTEM HAS AIR IN IT. SERVICE FAILED TO DIAGNOSE THE PROBLEM. SERVICE CAMPAIGN ISSUED FOR OTHER VINS, BUT NOT MINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373288December 29, 2010
EXTERIOR LIGHTING
TL*THE CONTACT OWNS A 2007 TOYOTA PRIUS. WHILE DRIVING AT ANY SPEED, THE CONTACT STATED THAT THE HEADLIGHTS ON THE VEHICLE WOULD SHUT OFF WITHOUT WARNING. HE WOULD THEN TURN THE SWITCH OFF AND ON AND THEY WOULD COME BACK ON INTERMITTENTLY BUT WOULD SHUT OFF AGAIN. BOTH THE DEALER AND MANUFACTURE WERE NOTIFIED WHO DENIED THAT THERE WAS A PROBLEM. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CURRENT MILEAGE WAS APPROXIMATELY 110,000. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10372703December 28, 2010
EXTERIOR LIGHTING
2007 TOYOTA PRIUS HEADLIGHT FAILURE. HEADLIGHTS INTERMITTENT, GO OUT BUT WILL COME BACK ON WHEN LIGHT SWITCH IS TOGGLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373180December 28, 2010
EXTERIOR LIGHTING
WHILE THE CAR IS IN OPERATION AND THE HEADLIGHTS ARE SWITCHED ON, THE DRIVER SIDE OR PASSENGER SIDE HEADLIGHT ILLUMINATION WOULD INTERMITTENTLY FAIL WITHOUT WARNING. THIS HAS OCCURRED FOR THE PAST COUPLE THOUSAND MILES. THE CURRENT MILEAGE OF THE CAR IS 39,750. THE LIGHTS WOULD FUNCTION AGAIN AFTER SWITCHING THEM OFF AND BACK ON. THIS HAPPENS AT LEAST ONCE A DAY AND HAS PROGRESSIVELY BEEN WORSE. SAFETY IS A KEY ISSUE HERE IN THAT IF BOTH LIGHTS FAIL WHILE DRIVING AT NIGHT, COULD SERIOUSLY CAUSE A CRASH OR ACCIDENT. AN ONLINE SEARCH FOR OTHER DRIVERS OF THE SAME MAKE AND MODEL HAVE REVEALED SIMILAR INCIDENCES/EXPERIENCES. I PROCEEDED TO FIRST CALL THE MANUFACTURER OF THE VEHICLE TO SEE WHAT CAN BE DONE SINCE THE VEHICLE IS BARELY OUT OF WARRANTY RANGE AND I HAVE NOTICED OTHER DRIVERS ONLINE HAVE RECEIVED REPAIRS AND/OR PARTS AT NO-COST TO THEM FOR THE SAME INCIDENT. THEY WANTED ME TO BRING THE CAR INTO THE DEALER AND GET A DIAGNOSIS TO DETERMINE IF THEY CAN REIMBURSE ME FOR THE REPAIRS. THE DEALER REPORTS THAT I NEED TWO NEW HID (HIGH INTENSITY DISCHARGE) BULBS AND THE TOTAL COST FOR THE REPAIRS WOULD BE APPROXIMATELY $600. I HAD NO CHOICE BUT TO PROCEED WITH THE REPAIRS BECAUSE MY SAFETY IS AT STAKE. I CALLED BACK THE MANUFACTURER, AS INSTRUCTED, AND WITHOUT EVEN CONSIDERING REVIEW OF THE FINDINGS OF THE DIAGNOSIS PERFORMED BY THE DEALER, I WAS TOLD THAT THE REPAIRS WOULD NOT BE COVERED AT ALL. I PROCEEDED TO ASK WHY SOME DRIVERS REPORTED ONLINE THAT THEIR REPAIRS WERE COVERED OUTSIDE OF WARRANTY AND MINE WOULD NOT BE. I SIMPLY WANTED TO KNOW THE CRITERIA FOR CHOOSING WHO GETS TO HAVE THEM REPLACED FOR FREE AND WHO WOULD HAVE TO PAY FOR REPAIRS. I WAS TOLD THAT TO THEIR KNOWLEDGE, NOBODY HAS RECEIVED FULL REIMBURSEMENT FOR THEIR REPAIRS, ONLY A REIMBURSEMENT FOR THE DIFFERENCE IN THE COST OF THE BULBS (WHICH WAS REDUCED FROM $300 TO $150/EACH). HAD I BEEN TOLD THIS BEFORE, I WOULD NOT BRING THE VEHICLE IN FOR A "DIAGNOSIS" FOR A PROBLEM I KNEW ALREADY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10372500December 27, 2010
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2007 TOYOTA PRIUS. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE FAILED TO STOP AS THE CONTACT APPROACHED A TRAFFIC LIGHT. THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE POLICE WERE CALLED TO THE SCENE. THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS DECLARED A TOTAL LOSS. THE FAILURE MILEAGE WAS 25,432. UPDATED 02/17/11*LJ UPDATED 05/02/11
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10372218December 23, 2010
EXTERIOR LIGHTING
I'VE GOT 2007 PRIUS. ONE OF THE HEADLIGHTS KEEPS GOING OUT. I CAN'T REALLY TELL WHEN OR HOW IT GOES OUT SINCE I CAN'T SEE IT. I'LL NOTICE IT WHEN I SEE THE REFLECTION IN THE BACK OF ANOTHER CAR. IF I TURN THE BRIGHT LIGHTS ON AND OFF IT HAS NO EFFECT, BUT WHEN I TURN THEM ALL THE WAY OFF AND BACK ON THE LIGHT COMES BACK. SOMETIMES ON LONG TRIPS IT WILL STAY ON THE WHOLE TIME, SOMETIMES IT WON'T. SOMETIMES ON SHORT TRIPS IT WILL GO OUT, SOMETIMES IT WON'T. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370519December 14, 2010
EXTERIOR LIGHTING
THE HEADLIGHTS ON MY 2007 TOYOTA PRIUS GO OFF AFTER THEY HAVE BEEN ON FOR A LITTLE BIT. THIS HAS HAPPENED TO THE DRIVERS SIDE AND ON THE PASSENGER SIDE HEADLIGHTS. THIS HAPPENS EVERY TIME I TURN THE HEADLIGHTS ON. IT HAS BEEN HAPPENING SINCE THE BEGINNING OF THE YEAR. I HAVE HAD TWO DIFFERENT ESTABLISHMENTS CHECK THE WIRING AND HEADLIGHTS AND THEY HAVE FOUND NO PROBLEMS WITH THE WIRING OR THE HEADLIGHTS BEING BURNED OUT. THE HEADLIGHTS CAN'T BE BURNED OUT BECAUSE WHEN THE HEADLIGHTS ARE TURNED ON BOTH HEADLIGHTS ARE ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370698December 14, 2010
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
HID HEADLIGHT IN 2007 TOYOTA PRIUS KEEPS GOING ON AND OFF. THIS IS A KNOWN ISSUE WITH TOYOTA. IT IS EXPENSIVE TO REPLACE THE BULB. I WANTED TO ADD MY NAME TO THE LIST OF PEOPLE AFFECTED BY THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370511December 13, 2010
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
TOYOTA 2007 PRIUS (US MODEL) HID HEADLIGHTS ARE INTERMITTENT. THIS HAS BEEN GOING ON FOR YEARS AND REPLACEMENT BULBS DON'T FIX THE ISSUE. LIGHTS MAY EXTINGUISH AT ANY TIME WITH NO WARNING CREATING A DANGEROUS DRIVING CONDITION, PARTICULARLY AT NIGHT. THOUSANDS OF OWNERS HAVE COMPLAINED ABOUT THIS ISSUE, BUT NO RECALL HAS BEEN PROVIDED BY TOYOTA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370426December 13, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2007 TOYOTA PRIUS. WHILE PARKING, THE VEHICLE SUDDENLY ACCELERATED OVER A CONCRETE CURB AND ONTO THE SIDEWALK. THERE WERE NO INJURIES. THERE WAS NO POLICE REPORT FILED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHO COULD FIND NOTHING WRONG. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 41,100.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10369965December 11, 2010
EXTERIOR LIGHTING
MY 2007 PRIUS HEADLIGHTS GO OUT. AT FIRST IT WAS THE PASSENGER SIDE. YESTERDAY BOTH WENT OUT. BELIEVE ME I KNOW THINGS BREAK, BUT FOR THE PRICE THEY WANT FOR THESE BULBS, THEY SHOULD OF USED A DIFFERENT TECHNOLOGY FOR THERE LIGHT BULBS . MY 2001 CHEVY TRUCK HAS HAD THE SAME BULBS SINCE NEW. IF THE BULBS ON THE PRIUS DO NOT LAST, THEY SHOULD MAKE IT CLEAR BEFORE SOMEONE BUYS THE VEHICLE. KEEP IN MIND MOST PEOPLE WHO BUY THE PRIUS ARE DOING SO TO SAVE COSTS. WELL IF I HAVE TO SPEND600 BUCKS TO REPLACE BULBS IT NEGATES THE REASON I BOUGHT THE CAR IN THE FIRST PLACE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370196December 9, 2010
EXTERIOR LIGHTING
LEFT FRONT HEADLIGHT GOES OUT AFTER A FEW MINUTES. IF YOU TURN THE LIGHTS OFF TO LET THEM COOL, IT WILL COME BACK ON FOR A FEW MORE MINUTES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370031December 4, 2010
EXTERIOR LIGHTING
HEADLIGHT(S) INADVERTENTLY TURN OFF WHILE DRIVING. EITHER PASSENGER OR DRIVER SIDE HEADLIGHT(S) TURN OFF. THE HEADLIGHT(S) WILL TURN BACK ON WHEN THE ON/OFF SWITCH IS SWITCHED OFF THEN SWITCHED ON AGAIN. HAVING GOOGLED THIS ISSUE, I WAS SURPRISED THAT THIS IS A CHRONIC COMPLAINT AND TOYOTA IS AWARE OF THIS ISSUE BUT HAS NOT BEEN FORCED TO RECALL. TOYOTA NEEDS TO RECALL AS CONSUMERS ARE BEING CHARGED FOR REPAIRS AS WELL AS COSTS FOR FIX-IT TICKETS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369169December 4, 2010
EXTERIOR LIGHTING
I HAVE A 2007 PRIUS WITH 51,000 MILES. FOR AT LEAST THE PAST MONTH, THE PASSENGER SIDE HID HEADLAMP HAS BEEN GOING ON AND OFF PERIODICALLY. SOMETIMES IT HAS STOPPED WORKING WHILE DRIVING AND THEN WILL TURN ON AGAIN WHEN I TURN THE HEADLAMPS OFF AND ON. RECENTLY BOTH HEADLAMPS HAD BEEN GOING OFF AND ON AT RANDOM. THIS WAS A SAFETY HAZARD. ON 12/2, I TOOK THE CAR IN TO A TOYOTA DEALER AND WAS TOLD BOTH HEADLAMPS WERE BURNED OUT. AT FIRST THEY CHARGED ME OVER $500 AND AFTER I COMPLAINED ABOUT THIS HIGH CHARGE, THEY REDUCED THE BILL TO $289, NOTING I WOULD ONLY BE CHARGED FOR LABOR. IN MY OPINION, THE HID HEADLAMPS WERE DEFECTIVE, BURNED OUT PREMATURELY, AND THE FACT THAT THE LIGHTS WOULD GO ON AND OFF AT RANDOM POSED A SAFETY HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369181December 4, 2010
SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC)
DASHBOARD RED LIGHTS WHEN VEHICLE STARTS WITH: BRAKE FAILURE , ABS WARNING AND STABILITY WARNING. FIRST TIME IT WAS IMMEDIATELY TAKEN TO DEALER WHO COULD FIND NO PROBLEM AND RESET CODES. FOUR DAYS LATER SAME WARNING LIGHTS CAME ON AND WAS TAKEN TO DEALER AGAIN. WERE TOLD HYDRAULIC BRAKE SYSTEM WAS OK BUT BRAKE ACTUATOR NEEDED REPLACEMENT AT $2600. COULD BE DRIVEN BUT WITHOUT ABS AND STABILITY CAPABILITY. HAVE NOT CORRECTED THIS DUE TO HIGH PRICE. SHOPPING AROUND AT SALVAGE YARDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369025December 3, 2010
EXTERIOR LIGHTING
2007 TOYOTA PRIUS WITH XENON HID HEADLIGHTS THAT FLICKER OR GO OFF WITHOUT WARNING. TOYOTA IS AWARE OF PROBLEM AND OFFERS TO SELL REPLACEMENT LAMPS AT $150 EACH PLUS LABOR TO INSTALL THEM. I HAVE RESEARCHED THE PROBLEM WITH OTHER PRIUS OWNERS AND FIND IT IS A CHRONIC KNOWN PROBLEM WITH NO PERMANENT SOLUTION. REPLACING THE LIGHTS LAST A FEW MONTHS TO A FEW YEARS BUT PROBLEM OCCURS AGAIN AND TOYOTA COLLECTS THE PROFITS FROM REPAIRING THEIR DEFECTIVE PRODUCT AGAIN AND AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369150December 3, 2010
EXTERIOR LIGHTING
2007 PRIUS WITH 62K. THE DRIVER'S SIDE HID LIGHT GOES OUT AFTER ABOUT 3-5 MINUTES. TURN LIGHTS OFF AND ON, IT REAPPEARS FOR A FEW MINUTES, THEN GOES OUT AGAIN. BUT IT IS YELLOWER THAN THE PASSENGER SIDE. SOME TIMES BOTH HID LIGHTS GOES OUT. VERY SCARY!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10368714December 2, 2010
EXTERIOR LIGHTING
2007 TOYOTA PRIUS. DRIVER'S SIDE HEADLIGHT GOES OFF INTERMITTENTLY. FIRST IT BECOMES DIM, THEN COMPLETELY GOES OUT. IF I TURN THE LIGHT SWITCH OFF AND ON IT WILL GO BACK ON FOR A SHORT TIME, BUT THEN GOES OFF AGAIN. FIRST NOTICED THE PROBLEM DRIVING ON HIGHWAY AT NIGHT DURING A RAIN STORM AND HAD DIFFICULTY SEEING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369006December 2, 2010
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
HEADLIGHTS GO OUT WHILE IN ON MODE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10368282November 30, 2010
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
HID HEADLIGHTS WORK INTERMITTENTLY AND RANDOMLY. WHEN IT FIRST OCCURRED, I REPLACED ONE LAMP. IT CONTINUED TO WORK INTERMITTENTLY. NOW BOTH WILL WORK RANDOMLY. WHEN ONE GOES OUT, YOU CAN TURN THE HEADLIGHT SWITCH OFF AND BACK ON AND BOTH WILL WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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