Toyota Prius Complaints (2010)

2,829 consumer complaints on file.

#10703589April 3, 2015
SERVICE BRAKES
AS I WAS COMING TO A COMPLETE STOP AT AN INTERSECTION, THE CAR JOLTED AS IF I WAS HIT FROM BEHIND AND THE BRAKES LOST PRESSURE RESULTING IN ME HAVING TO PRESS THE PEDAL ALL THE WAY DOWN TO THE FLOOR. THE BRAKES WOULD NOT RESPOND AND I HAD TO PUT THE CAR IN PARK TO GET IT TO STOP. THE SAME THING HAPPENED AFTER I FIRST GOT THE VEHICLE IN 2010. IN SEPT. 2010, THE BRAKES DID NOT RESPOND, CAUSING ME TO SLIDE INTO THE ROW AND RESULTING IN AN ACCIDENT. THE CAR WILL ALSO JOLT WHEN THE BRAKES ARE PRESSED WHILE DRIVING OVER A POTHOLE OR BUMP. I TOOK THE VEHICLE IN TO HAVE THIS CHECK ON 4/2/15 AT TOYOTA OF LEWISVILLE, IN LEWISVILLE, TX. THEY CLAIM THAT EVERYTHING CHECKS OUT FINE ON THE BRAKES AND THEY CAN NOT GET IT TO REPLICATE THE JOLT OR PRESSURE FAILURE. PER TOYOTA OF LEWISVILLE, THE CAR DID HAVE A RECALL FOR THE BRAKES, WHICH WAS REPAIRED AT TOYOTA OF IRVING, BUT THE BRAKES ARE STILL EXHIBITING PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703255April 2, 2015
ELECTRICAL SYSTEM
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
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694918March 17, 2015
VEHICLE SPEED CONTROL, EXTERIOR LIGHTING
THE HEADLIGHT HID START TO GO ON AND OFF FINALLY THE LEFT SIDE WENT OFF . ALSO WHILE DRIVING THE CAR DESACELERATED AND INCREASED SPEED BY ITSELF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694269March 14, 2015
SERVICE BRAKES
THIS BRAKE PROBLEMS HAS OCCURRED MANY TIMES. DURING APPLICATION OF THE BRAKES AT LOW SPEEDS ON ROUGH ROAD SURFACES THE CAR SUDDENLY LOSES BRAKING POWER FOR A BRIEF TIME THEN STARTS TO WORK AGAIN IF THE BRAKE PEDAL REMAINS DEPRESSED. THIS HAS ALMOST CAUSED ACCIDENTS A NUMBER OF TIMES AND IS QUITE FRIGHTENING. THE CAR WAS BROUGHT IN FOR THE RECALL AND SAFERCAR.GOV STATES THAT THERE ARE NO OPEN RECALLS. WHEN WE BRING THIS TO THE ATTENTION OF THE TOYOTA DEALER WE ARE TOLD THIS PROBLEM IS "NORMAL" AND THERE IS NOTHING MORE THEY CAN DO. (HOWEVER, I UNDERSTAND THAT THEY FIXED IT IN THE NEXT MODEL YEAR.) IN MY OPINION THIS IS AN UNSAFE CONDITION AND IT HAS BEEN COMPLAINED ABOUT ONLINE BY OTHER PRIUS OWNERS. I ASK THE NHTSA TO REQUIRE TOYOTA TO FIX THIS IN THE NAME OF SAFETY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693885March 12, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING AT APPROXIMATELY 5 MPH, THE BRAKING ABILITY SEIZED AND THE ABS WARNING LIGHT ILLUMINATED. THE CONTACT CAME TO A COMPLETE STOP AND THE VEHICLE HAD TO BE RESTARTED. THE VEHICLE WAS DRIVEN TO THE DEALER WHO STATED THAT THE HYDRAULIC SYSTEM FAILED. THE HYDRAULIC MASTER CYLINDER HAD TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 27,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693171March 9, 2015
FUEL/PROPULSION SYSTEM
TOYOTA RELEASE A RECALL FOR 2010 TO 2014 TOYOTA PRIUS. RECALL WAS MADE TO AFFECTED PRIUS MODELS TO RECTIFY SOFTWARE IN TWO OF THE PRIUS'S ELECTRONIC CONTROL UNITS, ONE FOR THE MOTOR/GENERATOR AND THE OTHER CONTROLLING THE HYBRID SYSTEM.I TOOK MY CAR TO THE DEALER TO HAVE THE RECALL DONE, HERE IS WHERE MY PROBLEMS STARTED, I SAW A DROP ON MPG FROM 52 TO 44. I WAITED HOPING IT JUST NEEDED TO RESET, SO AFTER DRIVING MORE THAN 10,000 MILES, MPG STILL DID NOT COME BACK. I HAD THIS CAR FOR MORE THAN A YEAR AND COMMUTE HAS BEEN THE SAME. OTHER PRIUS OWNER HAS RAISED THE SAME CONCERNS AS NOTED IN HTTP://PRIUSCHAT.COM/THREADS/WHO-HAS-DONE-THEIR-RECALL.137632/ I TAKEN MY CAR BACK AND THEY CAN FIND ANYTHING WRONG WITH AND THAT 44MPG IS OK. HAVING A RECALL MESS UP WITH THE PERFORMANCE AND NOT BEE TOLD SO IS NO GOOD BUSINESS .PLEASE HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692863March 8, 2015
SERVICE BRAKES
IT WAS RAINING AND I WAS EXISTING THE I5 RAM, WHEN I BUMPED THE BRAKE, THE VEHICLE SPEEDED UP MORE, I CONTINUE TO PUMP THE BRAKE, THEN THE VEHICLE STARTED DRIFTING, THEN I TRIED CORRECTING, BUT IT DIDN'T WORK, THE VEHICLE KEPT ON DRIVING, FOR ABOUT 15 SECONDS COME TO STOP BY THE WALL OF THE I5, IT THEN BOUNCED VEHICLE BACKWARDS AND FINALLY THE VEHICLE COME TO STOP AFTER THE SHIFT BROKE, CAUSEING A TOTALLY CRASH, MEANING, NO MATTER HOW HARED I STEP ON THE BRAKE, IT DIDN'T STOP, IT FELT LIKE THERE WAS NO BRAKE SYSTEM. I ONLY BOUGHT THE CAR FOR 6 DAYS EARLIER, AND IT WAS MY THIRD TIME DRIVING IT. I HAVE BEEN A DRIVE FOR 7 YEARS AND I HAVE NEVER HAD ANY INCIDENT. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10691745March 3, 2015
EXTERIOR LIGHTING
LOW BEAM HEADLIGHTS BOTH WENT OUT AT THE SAME TIME WHILE DRIVING DOWN THE ROAD. THE DRIVER'S SIDE HAS SINCE BEEN REPLACED TWICE OVER THE LAST 6 MONTHS AND IS NOW OUT AGAIN AND THE PASSENGER SIDE HAS BEEN REPLACED TWICE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691508March 2, 2015
AIR BAGS
PRIUS 2010 AIRBAG WARNING LIGHT COME ON INTERMITTENTLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10689730February 21, 2015
EXTERIOR LIGHTING
PASSENGER LOW BEAM HEADLIGHT WENT OUT FIRST THEN A FEW MONTHS LATER THE DRIVER LOW BEAM HEADLIGHT WENT OUT AND HAS NOW GONE OUT FOR THE 3RD TIME. HAD TO USE HIGH BEAMS ALL THE WAY HOME CAUSE I COULD HARDLY SEE ANYTHING WITH LOW BEAMS. HAVE BEEN PULLED OVER A FEW TIMES BY THE COPS FOR THIS PROBLEM. PULLED OVER 2 TIMES IN JUST ONE NIGHT BECAUSE OF THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683119February 12, 2015
VEHICLE SPEED CONTROL
TODAY FEB 12, 2015 AT APPROXIMATELY 11:40 AM A WHITE SPORTS CAR LICENSE PLATE [XXX] WAS DANGEROUSLY WEAVING IN AND OUT OF CARS AND COULD HAVE CAUSED A CRASH. LOCATION WAS ON REDMOND WAY 202 GOING TOWARDS THE 520 HIGHWAY GOING TOWARDS SEATTLE. THIS PERSON IS A RECKLESS DRIVER, PLEASE KEEP AN EYE OUT FOR THIS CAR. THANK YOU. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682707February 11, 2015
EXTERIOR LIGHTING
THE LOW BEAMS ON THIS VEHICLE FAIL ON A REGULAR BASIS. INITIALLY MOVING THE WIRING HARNESS WHERE IT CONNECTS TO THE LIGHT WILL CAUSE THE LOW BEAM TO COME BACK ON, BUT THEN WILL FAIL AGAIN WITHOUT NOTICE. AFTER DOING THIS SEVERAL TIME OVER AN UNDETERMINED PERIOD OF TIME (UNDETERMINED BECAUSE IT CAN HAPPEN AT ANY TIME) MOVING THE HARNESS FAILS TO RESOLVE THE PROBLEM AND THE LIGHT BULB NEEDS TO BE REPLACED (I'M ASSUMING MOVING THE HARNESS TO GET THE BULB TO RELIGHT EVENTUALLY CAUSES THE BULB TO FAIL). I PURCHASED TWO NEW LOW BEAM BULBS APPROXIMATELY ONE MONTH AGO AND AM NOW RETURNING TO THE STORE THIS MORNING THIS MORNING TO PURCHASE ANOTHER SET OF BULBS, WHICH WILL THEN LEAD TO MOVING THE WRITING HARNESS TO GET THE BULBS TO RELIGHT, WHICH WILL THEN ONCE AGAIN LEAD TO EARLY FAILURE OF THE NEW BULBS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681695February 6, 2015
SERVICE BRAKES, UNKNOWN OR OTHER
1 ORIGINAL RECALL DID NOTHING CONCERNING HITTING A POTHOLE AND LOSING BRAKES FOR 20 +- FEET..RESULT..ALWAY GIVE YOURSELF 20 EXTRA FEET AND PRAY. 2 ANTILOCK ON PACKED SNOW OR ICE RESULTS IN TOTAL LOST OF BRAKES..RESULT EITHER DRIVE INTO A SNOW BANK OR GO THROUGH THE RED LIGHT AND PRAY AGAIN. SO I GUESS TOYOTA ACCEPTS THE FACT THEY CHOOSE TO GIVE YOU STEERING CONTROL TO SAVE YOURSELF AND HOPE YOU ARE NOT AT A RAILROAD CROSSING! THERE IS NO PULSATING LIKE OTHER VEHICLES. 3 IF YOU ARE STOPPED ON ICE /SNOW...WITHOUT TRACTION CAR DOES NOT ROCK ..DOES NOT WANT TO MOVE... FOR STUDY CAN A METAL STUD TIRE BE MADE FOR PRIUSES???WOULD IT HELP OR SELL CAR ONLY IN FLORIDA.. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681133February 4, 2015
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, EXTERIOR LIGHTING
THE DASH DISPLAY MPH AND MILEAGE TOTALLY WENT BLACK. LOOKED IT UP ON THE INTERNET AND SEEMS LIKE IT IS A COMMON PROBLEM FOR THE 2010 TOYOTA PRIUS. SOUNDS LIKE TOYOTA USE TO COVER THIS BEFORE THIS YEAR MODEL, BUT NOT NOW, EVEN THOUGH IT IS STILL HAPPENING. THEY MAY HAVE DONE THEIR DASH ALITTLE DIFFERENT, BUT IT IS STILL HAVING THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679395January 28, 2015
SERVICE BRAKES
WHILE DRIVING AROUND 70MPH I HAD TO HIT THE BRAKES HARD BUT SHORT. ABOUT 5 SECONDS LATER A BUNCH OF WARNING LIGHTS CAME ON AND THE VEHICLE BECAME VERY DIFFICULT TO STOP. PRETTY MUCH HAD TO STAND ON THE BRAKES TO SLOW DOWN AND THEN THE BRAKES WOULD LOCK UP SO I WOULD GET OFF THE BRAKES AND START THE SLOWING/STOPPING PROCESS OVER AGAIN. THIS IS THE SAME FAILURE MODE (ABS ACCUMULATOR NITROGEN GAS LEAKED INTO BRAKE HYDRAULIC FLUID WHEN ACCUMULATOR CRACKED) AS OTHER CARS (PRIUS AND LEXUS HYBRIDS) THAT TOYOTA DID RECALL BUT MY CAR IS OUTSIDE OF THE CURRENT RECALL SCOPE. IF THIS WAS NOT IN SOUTHERN CALIFORNIA'S DRY ROAD A MAJOR INCIDENT COULD HAVE TAKEN PLACE, ESPECIALLY WITH THE GRABBING/ LOCKING UP OF THE BRAKES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678716January 24, 2015
ELECTRICAL SYSTEM, VISIBILITY/WIPER, EXTERIOR LIGHTING
I PURCHASED A CERTIFIED USED 2010 TOYOTA PRIUS FROM THE EAST COASTS NUMBER ONE CERTIFIED USED TOYOTA DEALER. I WAS PRESENTED WITH PAPERS SHOWING ALL THE CHECKS PERFORMED WITH A CERTIFIED USED TOYOTA AND THAT THE VEHICLE I WAS PURCHASING HAD PASS ALL THE INSPECTIONS. I TEST DROVE THE VEHICLE DURING THE DAY AND DID NOT USE THE HEADLIGHTS. ONCE I WAS HOME (OVER 3 HOURS AWAY) I USED THE HEADLIGHTS FOR THE FIRST TIME IN THE NEXT FEW DAYS. THE DRIVER'S SIDE LIGHTS WERE VERY DIM. I TOOK THE LOW BEAM BULB OUT AND NOTICE A LOT OF CORROSION ON THE BULB AND MOISTURE IN THE HEADLAMP ASSEMBLY. I LET IT DRY OUT AND REPLACED BOTH THE DRIVERS AND PASSENGER SIDE LOW BEAM LIGHT BULBS. OVER THE SUMMER I NOTICED A FEW TIME MOISTURE WOULD BUILD UP BUT WOULD BE GONE WITHIN A FEW DAYS. NOW DURING THE WINTER THE MOISTURE HAS FROZEN INSIDE THE DRIVER SIDE HEADLAMP ASSEMBLY AND IMPEDES ON THE EFFECTIVENESS OF THE HEADLAMP. MY VISIBILITY IS REDUCED AND HAS NOW BECOME A SAFETY ISSUE. I HAVE NOT OWNED THE VEHICLE FOR A FULL YEAR YET AND EVEN PURCHASED THE TOP OF THE LINE EXTENDED TOYOTA WARRANTY. MY LOCAL DEALER STATED IT WAS NOT COVERED UNDER ANY WARRANTY AND THAT WOULD COST AROUND $500 TO BE REPLACED. TOYOTA HAS A TECHNICAL SERVICE BULLETIN ON THIS ISSUE AND SHOULD REPAIR AT NO COST TO OWNERS DUE TO A SAFETY HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676871January 21, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
ONE OF THE HEADLIGHTS (LOW BEAM) STOPPED WORKING SOMETIMES IN 2013, THEN IT CAME BACK. OVER THE COURSE OF 2013-2014, THE FRONT RIGHT LIGHT WENT OUT AND I HAD THE LIGHT BULB REPLACED. THEN IT DIED AGAIN. I REPLACED BOTH BULBS BASED ON THE AFTERMARKET RECOMMENDATION BUT THE LIGHTS ARE NOT BRIGHT ENOUGH. THE FRONT LEFT PARKING LIGHT ALSO DIED TWICE. SOMETHING IS SCREWY WITH THE ELECTRICAL FOR THE LIGHTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676895January 21, 2015
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS OVER A BUMP OR POTHOLE, THE VEHICLE WOULD SUDDENLY EXPERIENCE UNINTENDED ACCELERATION. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED EVEN WHEN THE BRAKES WERE ENGAGED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676945January 21, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
AFTER RETURNING TO VEHICLE, LOW BEAM HEADLIGHTS FAILED TO PROPERLY ILLUMINATE. I REPLACED BOTH BULBS WITH NEW ONES, AND THEY STILL FAIL TO CAST ENOUGH LIGHT. THE BULBS APPEAR TO BE ON, BUT ARE TOO DIM TO BE EFFECTIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676365January 19, 2015
VISIBILITY/WIPER, EXTERIOR LIGHTING
LOW BEAM HEADLIGHTS STOPPED WORKING DURING NIGHT DRIVING. HAD TO DRIVE HOME WITH HIGH BEAMS ONLY AT NIGHT. FELT ENDANGERED AND VERY UNSAFE BOTH FOR MYSELF AND THE PUBLIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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