Toyota Prius Complaints (2007)

2,004 consumer complaints on file.

#10499781February 23, 2013
EXTERIOR LIGHTING
HEADLIGHTS TURN OFF WHILE DRIVING. I CAN TURN OFF THE HEADLIGHT SWITCH AND TURN IT BACK ON AND THE LIGHTS WILL WORK FOR A PERIOD OF TIME AND THAN THE EPISODE IS REPEATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499778February 23, 2013
STEERING
THE STEERING FAILED ON MY PRIUS ABOUT 45 DEGREES INTO A RIGHT TURN ON SATURDAY, 9 FEB 2013. I HEARD A LOUD "POP" AND MY CAR LOST STEERING COMPLETELY AND IMMEDIATELY. IT ALMOST CAUSED AN ACCIDENT WITH THE DRIVER SIDE OF A CAR THAT WAS WAITING AT THE STOP SIGN TO MY RIGHT. THERE WAS NO WARNING OR "FEELING" ACCOMPANYING THE STEERING LOSS (I.E. IT DIDN'T "GRAB" OR "LOCK"). THE STEERING WHEEL JUST SUDDENLY NO LONGER HAD ANY EFFECT ON THE DIRECTION OF THE VEHICLE. THE TOYOTA DEALERSHIP WHO INVESTIGATED FOUND THAT THE SPIRAL CABLE SUB-ASSEMBLY NEEDS TO BE REPLACED, WHICH THEY CLAIM IS NOT RELATED TO ANY CURRENT RECALL. THIS DOESN'T FEEL LIKE A "NORMAL WEAR AND TEAR" ISSUE, BECAUSE IT COULD HAVE CAUSED A SERIOUS ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499619February 21, 2013
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
MY CAR WILL NOT TURN OFF. AFTER MY DASH WENT BLACK MY KEY WILL NOT RELEASE AND MY CAR WILL NOT TURN OFF . THIS IS A BIG SAFETY ISSUE AND NEEDS TO BE RESOLVED ASAP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499618February 21, 2013
ELECTRICAL SYSTEM
THE DASH BOARD DID NOT DISPLAY WHEN I TURNED ON MY CAR. ONLY THE BLINKERS, AND AIR BAG LIGHTS WORK ON THE DASH. THE GAS GAUGE AND THE SPEEDODOMETER DO NOT SHOW, IT IS BLACK. AND MY CAR WILL NOT TURN OFF. IT SEAMS TO ME THAT THIS ISSUE IS A MAJOR SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10497871February 12, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE GAUGES ALL FAILED. THE FAILURE RECURRED NUMEROUS TIMES. THE CONTACT TOOK THE VEHICLE TO A DEALER FOR DIAGNOSIS AND WAS TOLD THAT THE FAILURE COULD NOT BE REPLICATED. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10497910February 12, 2013
ENGINE, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE FOLLOWING DESCRIBED INCIDENTS HAVE TAKEN PLACE AT LEAST THREE TIMES WITH NO WARNING. UPON STARTING THE VEHICLE THERE IS NO INSTRUMENT PANEL DISPLAY WHICH IS DIGITAL. THE VEHICLE COULD STILL BE DRIVEN. THE VEHICLE'S ENGINE WOULD NOT TURN OFF WITHOUT MAKING NUMEROUS ATTEMPTS.THIS HAS SOMETIMES TAKEN UP TO 10 MIN.. THEN FOR WHATEVER REASONS AFTER SEVERAL HOURS THE MENTIONED MALFUNCTIONS STOP AND EVERYTHING WORKS CORRECTLY.I AM VERY CONCERNED THE DASH DISPLAY SHOWING SPEED AND OTHER NECESSARY INFORMATION WILL MALFUNCTION WHILE THE VEHICLE IS BEING DRIVEN.ESPECIALLY AT NIGHT.BEING ABLE TO TURN THE VEHICLE OFF IMMEDIATELY IS ALSO IMPORTANT.THIS VEHICLE IS REGULARLY SERVICED BY TOYOTA WHO HAVE BEEN UNABLE TO LOCATE OR CORRECT THE PROBLEM. I HAVE RESEARCHED THIS ISSUE ONLINE AND HAVE FOUND THAT THERE IS A LARGE NUMBER OF TOYOTA PRIUS OWNERS HAVING THE SAME TYPE OF SAFETY ISSUES WITH THEIR VEHICLES. I HAVE READ BUT NOT CONFIRMED THAT TOYOTA IS AWARE OF THE MENTIONED PROBLEMS WITH THE PRIUS. THERE ARE SOME SERIOUS SAFETY ISSUES WITH THIS MAKE AND MODEL OF VEHICLE THAT NEED TO BE ADDRESSED AS SOON AS POSSIBLE. I HOPE NHTSA WILL BE ABLE TO ASSIST IN THIS MATTER. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10497754February 11, 2013
EXTERIOR LIGHTING
I BOUGHT A CERTIFIED TOYOTA PRIUS 2007 WITH AROUND 51000 MILES ON IT AND THE HEADLIGHT KEPT GOING OFF , I COULD TURN IT BACK ON BUT IT WOULD JUST SHUT OFF AGAIN IN A FEW MINUTES. WHEN I CALLED THE DEALERSHIP I ASKED ABOUT A RECALL AND THEY KNEW NOTHING SO I TOOK IT TO A DIFFERENT DEALERSHIP AND WAS TOLD THAT I WAS A DEFECT BUT NOT A RECALL AND TOYOTA WOULD PAY FOR IT UP TO 50000 MILES WHICH MY CAR HAD ALREADY SURPASSED. TO REPLACE THE BULB WAS OVER 300 DOLLARS AND HAVING JUST BOUGHT A CERTIFIED VEHICLE I SHOULDN'T HAVE TO SHE'LL OUT THE KIND OF MONEY,I STILL HAVE NOT REPLACED THE HEADLIGHT BUT NOW IT'S COMPLETELY OUT, AND WILL NEED REPLACED BEFORE INSPECTION. I BELIEVE TOYOTA SHOULD PAY FOR A NEW BULB SINCE THEY ARE WELL AWARE OF THE DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496623February 6, 2013
EXTERIOR LIGHTING
HID HEADLIGHTS ON 07 PRIUS STOP WORKING WHILE CAR IS OPERATING. NOW WITH 111,000 MILES BOTH LIGHTS ARE TURNING OFF RANDOMLY. PROBLEM STARTED WHEN THE CAR HAD 36,000 MILES. VERY CONCERNING ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496197February 2, 2013
LATCHES/LOCKS/LINKAGES
THE BACK LATCH COVERING HAS A VINYL(?) COVERING WHICH HAS BECOME STICKY AND THE LATCH ITSELF IS DIFFICULT TO OPEN, RESULTING IN CONTINUED ATTEMPTS. IT IS A HINDRANCE TO GAIN ACCESS TO THE TRUNK AREA AND THUS ACCESS TO THE SPARE TIRE IF NEEDED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496122February 1, 2013
STRUCTURE:BODY:TRUNK LID, EQUIPMENT:MECHANICAL
2007 PRIUS TRUNK HATCH RELEASE RUBBER PIECE MELTED AND I HAD TO REPLACED IT WITH MY OWN MONEY IN TOYOTA DEALER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496009January 31, 2013
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
THE HEADLIGHTS ON MY 2007 PRIUS GOES OUT CONSTANTLY ESPECIALLY AT NIGHT TIME THERE WHICH CAUSES TOTAL DARKNESS AND BLINDNESS. WHEN I FLIP THE SWITCH THEY WILL COME BACK ON FOR A WHILE. I KNOW YOU KNOW ABOUT THIS PROBLEM. I FEEL YOU SHOULD MAKE TOYOTA RECALL THESE CARS. THE DEALER WILL CHARGE 300.00 PER HEADLIGHT TO REPLACE THE BULB BUT WE KNOW THAT IS NOT THE PROBLEM. THEY WOULDN'T COME BACK ON IF IT WAS THE LIGHT.. PLEASE PLEASE DO SOMETHING!! ITS TERRIFYING AND VERY DANGEROUS. THE LIABILITY FOR YOU AND TOYOTA WILL BE GREAT SHOULD FATALITIES OCCUR. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10494796January 26, 2013
STRUCTURE
THE RUBBER REAR HATCH RELEASE BUTTON (WIDE RUBBER PIECE WHICH ACTIVATES AN ELECTRICAL SWITCH) FIRST BECAME STICKY AND BLACK RUBBER WOULD STICK YOU YOUR HAND. THEN THE RUBBER PIECE HARDENED AND BECAME SO HARD (AND CRACKED) THAT THE REAR HATCH RELEASE DOES NOT WORK. THIS IS A SAFETY ISSUE IN ADDITION TO MAKING THE TRUNK UNUSABLE. TOYOTA OWNERS OF THIS MODEL YEAR FREQUENTLY REPORT THIS PROBLEM IN ALL CLIMATES, TOYOTA CLEARLY HAS A MANUFACTURING DEFECT IN THE RUBBER MATERIAL THEY USED FOR THIS MODEL YEAR AND SHOULD PERFORM THESE REPAIRS FOR NO CHARGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10494622January 24, 2013
SERVICE BRAKES
TL* THE CONTACT OWNS A 2007 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, HE APPLIED THE BRAKES AND ONE OF THE REAR TIRES SEIZED. THE CONTACT REMOVED HIS FOOT FROM THE BRAKE PEDAL AND THE TIRE RETUNED TO NORMAL. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY ADVISED THAT THERE WAS A FAILURE WITH THE ANTI- LOCK BRAKE ACTUATOR, WHICH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 40,000. THE VIN WAS UNAVAILABLE. UPDATED 4/15/13 *CN UPDATED 05/16/2013 *JS THE CONSUMER STATED THE VEHICLE WAS INVOVLED IN AN ACCIDENT. THE BRAKES DID NOT STOP THE VEHICLE, CAUSING IT TO CRASH INTO THE BACK OF ANOTHER. UPDATED 05/16/2013 *JS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10494376January 22, 2013
EXTERIOR LIGHTING
RECEIVED ANOTHER INSPECTION TICKET FOR NO HEADLIGHT. THIS HAPPENS ON THIS CAR APPROXIMATELY EVERY OTHER MONTH OR SO, WHERE ONE HEADLIGHT JUST STOPS WORKING. THIS HAS HAPPENED AT LEAST 30 TIMES SINCE WE BOUGHT THIS CAR NEW. SOMETIMES YOU CAN JUST GO OUT AND BANG ON THE HEADLIGHT AREA AND IT COMES ON, AND SOMETIMES IT DOESN'T AND YOU HAVE TO REPLACE THE BULB. DO YOU KNOW HOW MUCH IT COSTS TO REPLACE A PRIUS HEADLIGHT BULB? ANYWHERE FROM $600 TO $1000 AT A DEALER, ACCORDING TO INTERNET SOURCES. LUCKILY I CAN GO TO A PARTS PLACE AND PICK ONE UP FOR ABOUT $17.00 AND DO IT MYSELF, BUT THIS IS GETTING RIDICULOUS. THIS SEEMS TO BE A PROBLEM WITH ALL PRIUS'. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493548January 20, 2013
ELECTRICAL SYSTEM
APPROX 12/19/12 I WENT OUTSIDE TO START MY 2007 PRIUS. WHEN I HIT THE POWER BUTTON THE CAR STARTED UP, HOWEVER THE DASHBOARD LITES DID NOT WORK (SPEEDOMETER, GAS GAUGE, HEAT, A/C, ETC). I TURNED THE MANUAL CONTROL WHEEL ON THE DASHBOARD BACK & FORTH, THINKING THAT WOULD SOLVE THE PROBLEM BUT THE LITES STILL DID NOT WORK. I BACKED OUT OF MY DRIVEWAY AND DROVE FORWARD, THINKING ONCE I PUT THE CAR IN DRIVE THE LITES WOULD COME BACK ON, HOWEVER THAT DID NOT WORK EITHER. I PULLED THE CAR BACK INTO MY DRIVEWAY, PUT IT IN PARK AND HIT THE POWER BUTTON, BUT THE ENGINE WOULD NOT SHUT DOWN. I HELD THE POWER BUTTON FOR AN EXTENDED PERIOD OF TIME AND THE CAR STILL WOULD NOT SHUT DOWN. I SAT IN IT (IN 32 DEGREE WEATHER) FOR ABOUT 20 MIN. AND IT SHUT DOWN ON ITS ON. ON THE FOLLOWING DAY I TOOK THE CAR TO TOYOTA & LEFT IT THERE ALL DAY LONG. THEY TOLD ME THEY COULD NOT DETERMINE WHY IT HAD MALFUNCTIONED BECAUSE THE BATTERY CHECKED OUT GOOD AND ALL THE DIAGNOSTIC TESTS WERE ALL GOOD. I HAD THE SAME THING HAPPEN AGAIN ON 01/13/13 AND ON TODAY, 01/20/13. I DO BELIEVE THAT THIS IS A SAFETY VIOLATION THAT TOYOTA REFUSES TO RECOGNIZE AND I JUST WANT MY COMPLAINT DOCUMENTED IN THE EVENT SOMETHING SERIOUS HAPPENS AS A RESULT OF THIS SITUATION. THANKS... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493033January 15, 2013
EXTERIOR LIGHTING
WAS DRIVING APPROXIMATELY 10:30 AT NIGHT ON 01/14/12. PULLED UP TO A STOP LIGHT, GENTLEMAN NEXT TO ME INFORMED ME MY HEADLIGHTS WERE OFF; HOWEVER WERE TURNED ON PER INSIDE PANEL. IN PREVIOUS REPORTS, I HAD BEEN TOLD THAT ONE HEAD LIGHT WAS OFF, NEVER BOTH. IT APPEARS THAT IF A BUMP OR DIP IN THE ROAD IS HIT THE HEADLIGHTS GO OFF/ON. I COMMUTE 2 HOURS DAILY (MON-FRI). THERE IS A RURAL AREA THAT I DRIVE WITH NO STREET LIGHTS. NO HEADLIGHTS WOULD BE VERY DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492926January 14, 2013
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 TOYOTA PRIUS. THE CONTACT STATED THAT THE DRIVER'S SIDE HEADLIGHT FAILED. THE CONTACT ACTIVATED THEN DEACTIVATED THE HEADLIGHT SEVERAL TIMES AND IT STARTED TO FUNCTION PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND INFORMED THE CONTACT THAT THE BULB NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 46,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492282January 11, 2013
EXTERIOR LIGHTING
MY RIGHT HEADLIGHT INTERMITTENTLY STARTED TO FLICKERED OFF. THIS ISSUE HAS NOT GONE AWAY SINCE IT STARTED. HAD HUSBAND CHECK TO SEE IF THERE WAS A LOOSE CONNECTION. NO LOOSE CONNECTIONS. WENT ONLINE TO SEE IF THERE WERE OTHER PRIUS OWNERS WHO HAD THE SAME PROBLEM, AND THERE ARE OTHERS WITH EXACTLY THE SAME ISSUES! THERE SEEMS TO BE NO REMEDY FOR THIS PROBLEM EXCEPT TO TURN THE LIGHT ONTO THE OFF POSITION THEN TURN THEM ON AGAIN. THEY DO GO BACK ON BUT CAN SHUT OFF OR WINK OFF AT ANY TIME. THIS IS A HAZARD FOR NIGHTTIME DRIVING, AND MY CONCERN IS THAT MY TWIN TEENAGERS WILL BE USING THE CAR AT NIGHT FOR WORK, ERRANDS, ETC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492303January 11, 2013
AIR BAGS, POWER TRAIN
TL* THE CONTACT OWNS A 2007 TOYOTA PRIUS. THE CONTACT STATED THAT SHE SHIFTED INTO PARK AND EXITED THE VEHICLE. UPON RETURNING, THE CONTACT NOTICED THAT THE VEHICLE INDEPENDENTLY SHIFTED FROM PARK, ROLLED AWAY AND CRASHED INTO A POLE WHILE OCCUPIED WITH THE CONTACT'S CHILD. UPON IMPACT, THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FAILURE COULD NOT BE REPLICATED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 86,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10492089January 10, 2013
EXTERIOR LIGHTING
I AM HAVING EXTREME PROBLEMS WITH MY 2007 TOYOTA PRIUS WITH XENON HEADLIGHTS SYSTEM. THEY TURN ON AN OFF RANDOMLY. MOST OF THE TIME ONLY ONE HEADLIGHT IS ON BUT THEY COME AND GO. SOMETIMES THEY GO OUT ALTOGETHER WHEN I AM DRIVING AT NIGHT WHICH IS EXTREMELY DANGEROUS AND SCARY WHEN MY TODDLER IS IN THE CAR. I CAN TURN THE HEADLIGHTS OFF AND BACK ON AND THEY WILL STAY ON FOR A WHILE BUT INEVITABLY GO OUT AGAIN. I THINK THIS IS A HUGE PROBLEM THAT TOYOTA SHOULD ADDRESS AS THERE HAS BEEN NO RECALL YET. I READ MULTIPLE COMPLAINTS ON THE INTERNET OF PRIUS OWNERS WITH THE SAME PROBLEM. I WOULD NOT MIND PAYING TO REPLACE THE BULBS IF THEY WERE BURNT OUT BUT THIS IS CLEARLY AN ISSUE WITH THE LIGHTING SYSTEM. PLEASE HELP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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