Toyota Prius Complaints (2007)

2,004 consumer complaints on file.

#10512507May 17, 2013
EXTERIOR LIGHTING
THE HEAD LIGHTS TURN OFF, WHILE DRIVING, WHEN TURNED OFF, AND ON AGAIN IT COMES BACK ON. TOYOTA WILL NOT REPLACE THE LIGHTS BECAUSE WE ARE OVER 50000 MILES. THIS IS AN ONGOING PROBLEM WITH THE PRIUS HIGH INTENSITY HEAD LIGHTS, AND THE WHOLE COMPONENT SHOULD BE REPLACED WITH A BETTER VERSION. THEY WANT TO CHARGE US 450 DOLLARS FOR REPLACING THE LIGHT BULB, WHICH ACCORDING TO RESEARCH WILL STOP WORKING AGAIN, AFTER A PERIOD OF TIME. PLEASE HAVE TOYOTA RECALL THIS LIGHT SYSTEM AND REPLACE IT WITH A BETTER SYSTEM. ITS A GREAT HAZARD WHEN YOUR LIGHTS GO OFF WHILE YOU ARE DRIVING AT NIGHT. THANK YOU FOR YOUR CONSIDERATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511408May 10, 2013
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY
THE RUBBER COVER TO THE EXTERNAL TRUNK LATCH HAS MELTED TO THE POINT WHERE IT IS EITHER GOOEY TO THE TOUCH IN WARM WEATHER OR FROZEN SOLID AND IMMOVABLE IN COLDER TEMPERATURES. THIS IS A SAFETY HAZARD BECAUSE, AT TIMES, DUE TO THE INFLEXIBILITY OF THE RUBBER I AM UNABLE TO OPEN THE TRUNK AND, THUS, ACCESS THE SPARE, ANY OF MY REPAIR TOOLS, OUR EARTHQUAKE KIT, FLARES, JUMPERS, ETC. THERE IS NO ALTERNATIVE INTERNAL METHOD FOR OPENING THE HATCHBACK/TRUNK. TOYOTA NEEDS A RECALL OF THIS DEFECTIVE PART AS THE COST TO REPAIR IT IS EXORBITANT, QUOTED TO ME AS $352. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511319May 9, 2013
SERVICE BRAKES
TL* THE CONTACT OWNS A 2007 TOYOTA PRIUS. THE CONTACT STATED THAT SHE WAS DRIVING 2 MPH AND MADE A STOP AT A TRAFFIC STOP WHEN THE BRAKE WARNING LIGHT ILLUMINATED. THERE WAS ALSO AN ACCOMPANYING BEEP THAT SOUNDED AS THE BRAKES FAILED. THE VEHICLE WAS INSPECTED AT A LOCAL DEALER AND THE CONTACT WAS ADVISED THAT THE BRAKE ACTUATOR FAILED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED TO COVER 30 PERCENT OF THE REPAIR COSTS. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510414May 2, 2013
EXTERIOR LIGHTING
DRIVER SIDE HEADLIGHT WILL BEGIN TO FLICKER AND THEN SHUT OFF COMPLETELY. TURNING THE LIGHTS OFF AND TURNING THEM BACK ON RELIGHTS THE HEADLIGHT ONLY FOR IT TO HAPPEN ANOTHER 10 TO 15MIN LATER ON AVERAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510033April 30, 2013
SERVICE BRAKES, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING 7 MPH AND PULLING INTO A PARKING SPACE, HE ATTEMPTED TO ENGAGE THE BRAKES AND IT FAILED TO STOP THE VEHICLE. THE CONTACT MENTIONED THAT THE VEHICLE KEPT MOVING FORWARD, WENT OVER A DIVIDER, AND CRASHED INTO TWO VEHICLES. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLES FRONT BUMPER WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 112,000. *TR UPDATED 06/25/13 *LJ
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10509965April 29, 2013
EXTERIOR LIGHTING
MY HEADLIGHT PROBLEM HAS GONE ON FOR AS LONG AS I HAVE OWNED THE CAR.I HAVE ASKED THE DEALER TO CHECK THE LIGHTS ON NUMEROUS SERVICE CALLS AND WAS ALWAYS TOLD THEY COULD NOT FIND A PROBLEM. THE BULB WAS REPLACED AT A COST OF $300 BUT THE PROBLEM PERSISTS. THE RIGHT LIGHT GOES OUT . IT COMES BACK ON IF I TURN THE SWITCH ON AND OFF, HOWEVER I DO NOT ALWAYS REALIZE THE LIGHT IS OUT. I HAVE BEEN STOPPED NUMEROUS TIMES AND GIVEN WORK ORDERS TO GET MY LIGHT FIXED. I AM TIRED OF THIS PROBLEM AND I DON'T KNOW HOW TO FIX IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509063April 22, 2013
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2007 TOYOTA PRIUS. THE CONTACT STATED THAT THE VEHICLE REAR HATCH DOOR SEAL FAILED AND ALLOWED WATER TO PENETRATE THE REAR PASSENGER SIDE FLOOR BOARD. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE DEALER DENIED ASSISTANCE WITH THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508273April 15, 2013
EXTERIOR LIGHTING
I WAS DRIVING AT NIGHT WHEN MY HEADLIGHTS WENT OUT. I TRIED THE BRIGHTS WITH NO EFFECT. I HAD TO TURN THEM OFF AND TURN THEM BACK ON AGAIN. IT HAS HAPPENED TWICE NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10506066April 12, 2013
ELECTRICAL SYSTEM, STRUCTURE:BODY, EXTERIOR LIGHTING
THE PLASTIC WELD PROCESS OR OTHER TYPE OF GLUING PROCESS USED TO MAKE THE VEHICLES EXTERIOR FRONT AND REAR TURN SIGNAL, BRAKE AND BACK UP LIGHT LENSE ASSEMBLIES OR HOUSINGS FAILS. ALL FOUR, TWO FRONT AND TWO REAR, EXTERIOR COMBINATION LIGHT LENSE ASSEMBLIES SUFFER THIS PREMATURE AND SERIOUS FAILURE. WHEN THESE EXTERIOR LENSES BEGIN TO FAIL THEY ALLOW WATER INTRUSION FROM THE EXTERIOR OF THE VEHICLE. THIS ALLOWS MOISTURE TO PENETRATE INTO AREAS OF THE LENSE ASSEMBLY WHICH SUPPORT ALL OF THE LIGHT BULBS USED TO WARN OR SIGNAL OTHER DRIVERS OR PEDESTRIANS. AT A VERY MINIMUM THIS PROBLEM RESULTS IN PREMATURE BULB FAILURE FOR ALL OF THE SIGNALING SYSTEMS SPECIFIED ABOVE. RESEARCHING YOUR SITE THIS PROBLEM HAS BEEN REPORTED TO YOU MANY TIMES AND TOYOTA MOTOR CORP. IS ALSO AWARE OF THIS PROBLEM. WHAT YOU DON'T SEEM TO BE AWARE OF IS THE MOST SERIOUS CONCERN RESULTING FROM THIS PROBLEM; IF THE RIGHT (PASSENGER SIDE) REAR LENSE SUFFERS THIS PROBLEM AND BEGINS LEAKING, THE WATER RUNS OR DRAINS DIRECTLY INTO THE INTERIOR 12VDC STARTER BATTERY WELL. THIS BATTERY WELL IS AS DEEP, OR DEEPER THAN THE FACTORY INSTALLED 12VDC STARTER BATTERY IS TALL AND CAN RESULT IN WATER OVERTOPPING THE BATTERY. THIS CAUSES SHORTING/GROUNDING ACROSS THE POSITIVE/NEGATIVE 12VDC STARTER BATTERY TERMINALS. THIS PREVENTS THE OPERATOR FROM STARTING THE VEHICLE AND CUTS OFF POWER TO ALL 12VDC ELECTRICAL SYSTEMS INCLUDING EMERGENCY FLASHERS. IT COULD EASILY RESULT IN SERIOUS DAMAGE TO THE 12VDC STARTER BATTERY AND MANY EXPENSIVE 12VDC ELECTRONIC COMPONENTS OR SYSTEMS. THIS PROBLEM IS MORE SERIOUS IN AREAS THAT RECEIVE HIGH AMOUNTS OF RAINFALL. I CALLED A TOYOTA AUTHORIZED DEALERSHIP, LUM'S AUTO CENTER, AND REPORTED MY CAR WOULDN'T START. THEY SUGGESTED I BRING IT IN. AFTER 4 DAYS THEY WERE UNABLE TO FIND THE PROBLEM. NO DIAGNOSTIC CODES WERE LOGGED. THIS IS A SERIOUS PROBLEM NEEDING IMMEDIATE ATTENTION! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504833March 28, 2013
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
SINCE TWO YEARS OLD THE HEADLIGHTS HAVE OCCASIONALLY FLICKERED, AND THE PASS. SIDE HAS GONE OUT. TURNING THEM OFF MOMENTARILY AND BACK ON SOLVED THE PROBLEM. LATELY IT'S GOTTEN WORSE, AND I FINALLY HAD MY MECHANIC REPLACE THE PASS. SIDE BULB. THE NEW BULB ($85) WAS WORSE AND NOW I'M TOLD THE "BALLAST" NEEDS REPLACEMENT FOR HUNDREDS OF DOLLARS. OF COURSE THE SAFETY ISSUE AT NIGHT IS PRIMARY, BUT TOYOTA WAS DERELICT IN THEIR DUTY NOT TO ADVISE CUSTOMERS OF THIS HIGHLY UNUSUAL, POTENTIAL COST WHEN SELLING ME THE CAR. I'VE NEVER PAID MORE THAN $15 FOR A HEADLIGHT AND HAVE ALWAYS REPLACED THEM MYSELF. ALSO, THE OWNERS MANUAL SUGGESTS AN EASY REPLACEMENT. MY MECHANIC HAD TO PARTIALLY REMOVE THE HEADLIGHT ASSEMBLY. THAT WAS ANOTHER MISREPRESENTATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504503March 26, 2013
SERVICE BRAKES, ENGINE
I EXPERIENCED A SCARY SITUATION WITH MY 2007 PRIUS TODAY. WHILE I WAS DRIVING ALL OF A SUDDEN THE ABS BRAKE LIGHT AND DSC LIGHT AND (!) LIGHT AND BRAKE LIGHT CAME ON AND STAYED ON. THE CAR ALSO MADE A LOUD BUZZING NOISE IN THE CABIN. I PUMPED THE BRAKES AND IT WAS NOT VERY RESPONSIVE. LUCKILY NOBODY WAS AROUND BECAUSE I FELT HAD I NEEDED TO STOP ON A DIME, I PROBABLY WOULDN'T BE ABLE TO. I LOOKED AROUND ONLINE TO FIND IF OTHERS HAVE HAD THIS PROBLEM AND IT APPEARS THERE ARE PLENTY OF CASES WHERE THIS TYPE OF SUDDEN FAILURE HAS OCCURRED UNDER 2007 ABS TOYOTA PRIUS BRAKE MODULE COMPLAINTS. I BELIEVE THAT THERE IS A RECALL FOR THIS ISSUE FROM THE MANUFACTURER. PLEASE CONTACT ME - I NEED HELP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504366March 25, 2013
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY
REAR DOOR OPENER !! RUBBER MELTED AND BLOCK DOOR OPENER (LOCK UNLOCK SYSTEM) . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503944March 21, 2013
ENGINE, VISIBILITY/WIPER, EXTERIOR LIGHTING
I HAVE BEEN HAVING PROBLEMS FOR ABOUT A YEAR NOW WITH MY PRIUS 2007 WHEN I APPLY THE BRAKES. THE CAR STUTTERS WHEN IT CHANGES FROM HYBRID TO GAS. SERVICED ONLY BY TOYOTA. WHEN I BROUGHT THE CAR IN FOR A RECALL I ASKED THEM TO FIX THE PROBLEM . THEY COULD NOT IDENTIFY THE PROBLEM AND CALLED IN A SPECIALIST AND SUBSEQUENTLY WAS TOLD THAT THIS IS TYPICAL WEAR ON A CAR THIS OLD (5 YEARS, 59,000 MILES). THIS WAS FROM A REPAIR SPECIALIST SENT FROM TOYOTA WHEN THE REGULAR SERVICE DEPARTMENT COULD NOT IDENTIFY THE PROBLEM. I DRIVE ON HIGHWAY S EVERYDAY TO WORK AND HOME AND I AM A NERVOUS WRECK, WORRYING THAT THE CAR WILL JUST COME TO A STOP IN THE MIDDLE OF TRAFFIC. OVER THE PAST 2 YEARS WHEN I GO THRU A CAR WASH THE FRONT DRIVER SIDE HEADLIGHT GETS MOISTURE INSIDE. WHEN I BROUGHT THIS TO THE ATTENTION OF THE SERVICE DEPT AT TOYOTA I WAS TOLD IT WOULD COST APPROXIMATELY $600 TO REPLACE THE HEADLIGHT. THIS WAS WAY BEFORE IT HAD FALLEN OUT OF WARRANTY (36,000) BUT OF COURSE THEY DID NOT TELL ME THAT IT WAS COVERED, IN FACT THEY TOLD ME WHAT IT WOULD COST TO REPLACE! NOW THE BULB IS ALSO FLICKERING ON AND OFF IN THIS SAME HEADLIGHT. DEFINITELY A SAFETY ISSUE. TOYOTA QUOTED ME $270.00 TO CHANGE THE LIGHT BULB. THE REASON I WAS GIVEN WAS THAT THEY HAVE TO TAKE OFF THE ENTIRE FRONT BUMPER TO CHANGE AN $11.00 BULB AT AUTOZONE. WE WERE TOLD THAT IF MY HAND WAS SMALL ENOUGH I COULD TRY TO DO IT MYSELF. I CALLED TOYOTA CORPORATE, AND WAS TOLD THAT TOYOTA WAS DISCOUNTING THE BULB, IT NORMALLY SHOULD COST $420.00. THEY WERE AWARE OF THE PROBLEM AND EXTENDED THE WARRANTY TO 50,000 MILES BUT DID NOT ISSUE A RECALL FOR THIS ISSUE EITHER. I ONLY FOUND OUT BECAUSE THE SERVICE DEPARTMENT WAS DRAGGING ITS FEET IN DIAGNOSING THE PROBLEM WITH THE BRAKING SYSTEM SO I CALLED CORPORATE AND MENTIONED THE MOISTURE PROBLEM AND THAT WAS HOW I FOUND OUT THAT IT WAS NOT ONLY MY CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503705March 20, 2013
EQUIPMENT, EQUIPMENT:MECHANICAL, STRUCTURE
AFTER ONLY ABOUT 3 YEARS USE, THE RUBBER COVER ON THE HATCH RELEASE HANDLE (THE EXTERIOR HANDLE OF THE REAR HATCH) OF OUR 2007 TOYOTA PRIUS, MELTED INTO A STICKY TARRY BLACK RUBBERY GOOEY MESS. I CAN BEST DESCRIBE IT AS BEING A VISCOUS BLACK GLOB LIKE ROOFING TAR. TO OPEN THE HATCH, YOU HAVE TO TOUCH THIS BLACK GOO EACH TIME, WHICH MAKES IT DIFFICULT TO OPERATE THE HATCH RELEASE. WE BELIEVE THIS MELTING PROCESS STARTED AT ABOUT THE 2 YR. MARK. I THOUGHT THAT THIS MIGHT BE A SINGULAR ISSUE, BUT HAVE FOUND THAT THIS HAS HAPPENED TO SEVERAL CAR OWNERS, PARTICULARLY IN FLORIDA. I LIVE IN LOUISIANA . TOYOTA KNOWS ABOUT THIS, AND IS SELLING THE ENTIRE WIRING HARNESS FOR $600, AND HAS DONE NOTHING ABOUT RECALLING THIS. FROM A SAFETY PERSPECTIVE, THIS MEANS YOU CAN EXPERIENCE EXTREME DIFFICULTY OPENING THE REAR HATCH (A LIFE SAFETY ACCESS POINT), AND WILL GET STICKY BLACK TAR ON YOU FROM THE MELTED DOWN RUBBER COVER OF THE EXTERIOR HATCH RELEASE HANDLE. TO ME, THIS IS BOTH A SERIOUS LIFE SAFETY ISSUE AND A SERIOUS QUALITY DEFECT THAT TOYOTA IS OPTING TO IGNORE AND ONLY FIXING ON VEHICLES WITH EXTENDED WARRANTIES, SINCE THE FAILURE APPEARS TO OCCUR AT AROUND THE 3 YEAR MARK (IE AFTER 3 YEARS OF EXPOSURE TO THE BRIGHT SUN IN LOUISIANA, FOR EXAMPLE). I AM AWARE OF THE OUTSTANDING WORK DONE BY NHTSA ON OTHER SAFETY ISSUES, INCLUDING THE PROBLEM WITH RUSTY FRAMES ON 02 ISUZU AXIOMS, AND I FIND THIS PROBLEM TO BE SIMILAR IN NATURE, SO I AM ASKING FOR YOUR AGENCY TO TAKE A LOOK AT THESE INSTANCES AND ALSO TO INQUIRE FROM TOYOTA WHY THEY ARE NOT RECALLING THESE HANDLES THAT ARE MELTING IN THE SUN!!! IT'S OUTRAGEOUS. I THINK A DOOR HANDLE OR HATCH HANDLE SHOULD BE MADE TO LAST MORE THAN 3 YEARS. AND NOW MY TRUNK WON'T OPEN AND IT IS ABOUT DETACH FROM THE CAR BECAUSE OF THE EXTRA PULLING NEEDED TO OPEN IT. WHY HAS IT NOT BEEN RECALLED? IT SHOULD BE MANDATORY. THEY TOLD ME I WOULD HAVE TO PAY OVER $600 TO DO IT AT THE DEALER, BUT THEY SHOULD PAY FOR IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503001March 14, 2013
EXTERIOR LIGHTING
PASSENGER (RIGHT) HEADLIGHT NOT WORKING. IT COULD BE "TURNED ON" BY SWITCHING LIGHT SWITCH OFF, THEN ON. THIS HAS HAPPENED MULTIPLE TIMES. BRIGHT LIGHTS WOULD NOT TURN ON, EVEN WITH TURNING SWITCH OFF, THEN ON. LOW BEAMS DID WORK AND FAILED LIGHT ON PASSENGER SIDE TURNED BACK ON. TOOK CAR TO DEALERSHIP. PASSENGER BULB WENT OUT DURING INSPECTION AND HIGH BEAMS WERE BOTH WORKING. BOTH HEADLIGHTS REPLACED WITH A COST OF $500! THIS IS THE SECOND TIME THE LIGHTS HAD TO BE REPLACED. THE LAST TIME WAS IN 2009.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502585March 12, 2013
STRUCTURE:BODY:TAILGATE
TAIL GATE LIFTERS FAILED TO COMPLETELY LIFT THE TAIL GATE. NOT NOTICING THE TAIL GATE WAS SLIGHTLY LOWER THAN NORMAL, THE DRIVER, WHILE STANDING ON THE GROUND TO REMOVE GROCERIES FROM THE BACK, LEANED INTO BACK OF VEHICLE AND STRUCK THE TOP OF HER HEAD ON THE TAIL GATE, SUSTAINING A CONCUSSION. SYMPTOMS INCLUDED NAUSEA, HEADACHES AND DIFFICULTY CONCENTRATING, LEAVING HER UNABLE TO COMPLETE HER NORMAL TASKS FOR THE DAY. THE SYMPTOMS LASTED 2 DAYS. DRIVER'S HUSBAND CAME OUT AND IMMEDIATELY CONFIRMED THAT TAILGATE HAD FAILED TO OPEN COMPLETELY AND HE DETERMINED IT WAS NO LONGER OPENING COMPLETELY, REPRESENTING A PARTIAL BUT DANGEROUS FAILURE OF THE LIFTING MECHANISM. THE TIME WAS APPROXIMATELY 4 PM; THE TEMPERATURE WAS APPROXIMATELY 48 DEGREES. WHAT MAKES IT PARTICULARLY DANGEROUS AND PERNICIOUS IS THAT THE MECHANISM THAT USED TO OPEN THE TAIL GATE ALL THE WAY UP, PROVIDING AMPLE HEAD CLEARANCE, WAS NOW LEAVING THE TAIL GATE OPEN BUT WITH REDUCED HEADROOM. THE MECHANISM THAT USED TO PROVIDE SUFFICIENT HEAD CLEARANCE SO ONE COULD STAND BEHIND THE VEHICLE AND LEAN INTO THE REAR WAS NOW ONLY PARTIALLY OPENING THE TAIL GATE, TO A POINT LOW ENOUGH TO CAUSE A CONCUSSION BUT NOT LOW ENOUGH TO BE NOTICEABLE. THE CHANGE FROM HAVING AMPLE HEADROOM TO NOT HAVING ENOUGH HEADROOM CREATED A TRAP. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10502002March 7, 2013
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, STRUCTURE, TIRES:TEMPORARY/EMERGENCY SPARE TIRE
THE PROBLEM HAS OCCURRED WHENEVER THE DONUT TIRE IS BEING USED ON THE VEHICLE AS A TEMPORARY REPLACEMENT FOR A FLAT TIRE - THIS HAS OCCURRED ON BOTH THE TWO OCCASIONS THAT IN WHICH I HAVE HAD TO USED THEM BOTH TIMES ON THE FRONT TIRES, ONCE ON THE LEFT TIRE AND THE SECOND OCCASION, MOST RECENT ON THE LEFT. APPARENTLY, THE DONUT TIRE BECAUSE OF ITS SMALLER DIAMETER CAUSES THE CAR'S SLIP DIFFERENTIAL SYSTEM TO ACTIVATE (SURMISED BY THE ICON I SEE ON THE DASH WHEN THIS OCCURS), OFTEN FOR PERIODS OF HALF THE DRIVING TIME - WHAT THEN HAPPENS IS THAT THERE IS A TOTAL LOSS OF ENGINE POWER TO THE DRIVE CHAIN, THE CAR CANNOT ACCELERATE OR EVEN MAINTAIN SPEED - IT ESSENTIALLY COASTS OR SLOWS. THIS OCCURS EVEN WHEN/IF THE ACCELERATOR PEDAL IS DEPRESSED TO TRY TO FEED POWER TO THE WHEELS - THE ENGINE IS UNRESPONSIVE. INTERMITTENTLY, THE POWER IS RESTORED, AND THEN THE CYCLE BEGINS AGAIN. ALTHOUGH I HAVE NOT HAD AN ACCIDENT DUE TO THIS LOSS OF VEHICLE CONTROL, I CONSIDER MYSELF LUCKY NOT TO HAVE. USE OF A DONUT TIRE IS THE ONLY OPTION OPEN TO TEMPORARILY REPLACING A FLAT TIRE. I THINK THAT THIS SYSTEM'S RESPONSE TO USE OF THE DONUT TIRE (WHICH IS MANUFACTURER'S SUPPLIED) IS A DEFECT THAT IS DANGEROUS. A DRIVER MUST BE ABLE TO MAINTAIN AND CONTROL VEHICLE SPEED TO PREVENT AND/OR REMEDY A DANGEROUS SITUATION. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10501380March 5, 2013
ENGINE, POWER TRAIN
MASTER WARNING LIGHT CAME ON ALONG WITH VEHICLE STABILITY CONTROL, BRAKE & CHECK ENGINE LIGHTS. TOOK IT TO MY TOYOTA DEALER (RICE TOYOTA, GREENSBORO, NC). I WORK 79 MILES FROM HOME. I CALLED MY TOYOTA DEALER, A SERVICE REP SAID IT WAS OK TO DRIVE AS LONG AS THE WARNING LIGHTS WEREN'T FLASHING.DIAGNOSTIC CODES INDICATED THE HYBRID CONVERTER/INVERTER WAS BAD, THEY CLEARED WARNING LIGHTS, WHICH STAYED OFF. THEY SAID IT MAY HAVE BEEN A "GLITCH", IF WARNING LIGHTS RETURNED, BRING IT BACK. THEY RETURNED ON 3/1/13 WHILE DRIVING TO WORK. I LOST POWER WHILE ON I-540, PULLED OVER ONTO SHOULDER, TURNED OFF ENGINE, RESTARTED IT, GOT BACK ONTO I-540 & EXITED AT NEAREST EXIT. LOST POWER AGAIN. PULLED OVER, WENT THRU STOP/START PROCESS, DROVE 3 MILES TO WORK. DROVE HOME WITH WARNING LIGHTS BUT NO POWER LOSSES. TOOK IT TO RICE TOYOTA NEXT MORNING. THIS OCCURRED BARELY 2 WEEKS AFTER THE 100,000 MILE POWERTRAIN WARRANTY EXPIRED, GALLING TO SAY THE LEAST, AS THIS PART "IS" THE HYBRID SYSTEM PER THE SERVICE REP. HAVE YOU RECEIVED OTHER COMPLAINTS ABOUT THIS COMPONENT? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500603February 27, 2013
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2007 TOYOTA PRIUS. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 30 MPH OVER A BUMP IN THE ROAD AND THE BRAKE PEDAL ENGAGED; THE VEHICLE FAILED TO ACCELERATE. AFTER THE FAILURE OCCURRED, THE ABS WARNING INDICATOR ILLUMINATED. ...UPDATED 04/25/13 *BF THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE TECHNICIAN STATED THE VEHICLE OPERATED AS DESIGNED. IN ADDITION, WHEN THE ANTI SKID WAS ACTIVATED IT WOULD NOT RESPOND DURING INCLEMENT WEATHER. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 5,000. THE CONSUMER STATED AT FOWARD SPEED OF 0 MPH THE STABILITY CONTROL ACTIVATED, ON A SLIPPERY SURFACE THAT HAD 1 INCH OF SNOW AND AN INCLINE OF APPROXIMATELY 15 DEGREES. THE ANTI SKID LIGHT BLINKED AND THE VEHICLE WOULD NOT MOVE FOWARD UP THE INCLINE. THE SAME FAILURE OCCURED IN THE DEALER'S PARKING LOT. THE DEALERSTATED THE VEHICLE WAS OPERATING AS DESIGNED.THE DEALER SUGGESTED THE CONSUMER SWITCH TO SNOW TIRES. UPDATED 06/04/2013 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500051February 25, 2013
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
HEADLIGHTS WORK INTERMITTENTLY AND THE PASSENGER SIDE TAILLIGHT ALSO GOES OUT AND COMES BACK ON INTERMITTENTLY. CAR IS NOT DRIVEN OFTEN AT NIGHT AND THIS HAS BEEN GOING ON FOR SEVERAL YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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