Toyota Prius Complaints (2010)

2,829 consumer complaints on file.

#11123905August 31, 2018
SEAT BELTS
SEAT BELT DRIVER AND PASSENGER BUCKLES INSIDE LATCH WORN OUT-LOCKING PIN WORN OUT DUE TO MAKE OUT PLASTIC. THIS IS NOT A GOOD SAFETY SEAT BELT OEM. FROM MANUFACTURE TOYOTA. WE NEED TO RECALL THIS. ALL SEAT BELT BUCKLE LATCH, INSIDE MATERIALS TO LOCK THE PIN SHOULD MAKE OUT METAL, NOT PLASTIC... DO TO WEAR AND USED TO SNAP IN/OUT SO MANYTIME CAUSE THE BUCKLES WARNOUT. PLEASE RECALL THIS PROBLEMS THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123145August 28, 2018
SERVICE BRAKES
I WAS DRIVING TO MY HOUSE AND THE BRAKE PEDAL WENT TO THE BOTTOM. SEVERAL LIGHTS APPEARED ON THE DASHBOARD. I WAS DRIVING IN THE HIGHWAY AND FORTUNATELY THERE WAS AN EXIT AND I COULD GET OUT OF THE HIGHWAY AND I MANAGE HOW TO STOP AND I DID NOT CRASH. THE STORY COULD BE ANOTHER IF I WAS DRIVING FASTER. THE NEXT DAY I TOOK IT TO THE TOYOTA DEALER AND THEY TOLD ME THAT THE PROBLEM WAS THE BOOSTER PUMP (ATTACHED YOU CAN FIND THE ESTIMATE). I WAS SHOCKED WHEN I FOUND HOW MUCH WAS GOING TO COST ME. MY CAR HAS NEVER HAD A PROBLEM AND ALL OIL CHANGES HAD BEEN AT THE SAME TOYOTA DEALER. I HAVE NEVER TAKEN THE CAR ANYWHERE ELSE. INVESTIGATING I FOUND THAT THIS MODEL PRIUS 2010 IN 2013 HAD A RECALL FOR THIS SAME PROBLEM AFFECTING 82000 PEOPLE. I AM USING THE CAR WITH BECAUSE I HAVE TO GO OUT TO WORK EVERY DAY FOR THE SUSTENANCE OF MY FAMILY AND WITH A CONSTANT CONCERN OF HAVING AN ACCIDENT AND CAUSING DEATH TO OTHER PEOPLE INCLUDING MYSELF, I NEED THE HELP OF TOYOTA TO PAY FOR THE ENTIRETY OF ARRANGEMENT I ALREADY SPOKE WITH TOYOTA HEADQUARTERS AND THEY SAID THAT THEY WILL NOT HELP ME WITH THE COST OF THE REPAIR, IT IS REALLY EXPENSIVE AND IT IS NOT MY FAULT. DOES TOYOTA HAVE TO WAIT UNTIL THERE IS AN ACCIDENT? OR INJURY OR DEAD PEOPLE?.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122360August 25, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
AFTER CHANGED ALL THE 12V BATTERY AND 201V BATTERY PACK BRAND NEW. ALL THE FLUID; OIL, COOLING WATER, TRANSMISSION ALSO BEEN CHANGED NEW, EVEN CLEAN OUT THE EXHAUST CO2 DEPOSIT IN THE PIPE, BASICALLY THE ENGINE BEEN CLEAN OUT LIKE NEW. THE PROBLEMS NOW IS NOT START OR PUT INTO READY MODE. DUE TO THE INVERTER AND ICU U1 CIRCUIT BOARD NOW SENDING THE SIGNAL TO THE DASH BOARD. DASH BOARD ONLY SHOW FLASHING ENGINE LIGHT, PUSH BUTTON SHOW AMBER NOT GREEN. I HEARD TOYOTA IS RECAL THE SOFTWARE ON THE INVERTER, THIS IS NOT GOING TO HELP, DUE TO REPROGRAM THE KEY AND THE IMOBOLIZER CAUSE THE INFOR ON THE DASH TO SHUT DOWN, THE OBDII CANT EVEN READ OR FUNCTION. NOW MY 2010 HYBRID IS DEAD. I DON'T KNOW WHAT TO DO. PLEASE HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121917August 23, 2018
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
RECALL NOTICE EOE WAS PERFORMED ON MY 2010 PRIUS TO CORRECT AN INVERTOR PROBLEM. A SOFTWARE UPDATE WAS PERFORMED. ACCORDING TO MY DEALER AT CAPISTRANO TOYOTA AS WELL AS OTHER DEALERS THIS WAS JUST A BANDAID AND NOT A TRUE FIX. THE OWNER OF CAPISTRANO TOYOTA AS WELL AS OTHER TOYOTA DEALERS HAVE WRITTEN TO TOYOTA THAT THE INVERTOR NEEDS TO BE REPLACED. THE DEALER H,S HAD MANY CARS COME BACK AFTER THE SOFTWARE FIX AND HAD TO HAVE THE INVERTOR CHANGED. IF THE INVERTOR FAILS WHILE DRIVING, THE CAR CAN POSSIBLY JUST STOP RUNNING OR SLOW DOWN TO 15 MILES. THIS WILL BE VERY DANGEROUS AND POSSIBLY DEADLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121032August 20, 2018
SERVICE BRAKES
I STATED TO THE GLENDALE TOYOTA DEALER IN CALIFORNIA THAT I HEAR AND FEEL A BUZZ/CLICK WHEN I STEP ON THE BRAKE AND THEY INFORMED ME IT IS THE BRAKE ACTUATOR AND WARRANTY EXPIRED IN DECEMBER 2017. I AM REQUESTING IS AN EXTENSION TO THIS WARRANTY OR VOLUNTARILY MAKE IT A SAFETY RECALL. IT IS VERY DANGEROUS AND EXPENSIVE TO FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120103August 15, 2018
ELECTRICAL SYSTEM
MY VEHICLE ABRUPTLY SLOWED DOWN ON ILLINOIS HIGHWAY 94 SOUTH BOUND AT 33 EXIT AT 2:00PM AUGUST 10. FORTUNATELY I WAS IN RIGHT LANE, WHICH HAD A SLIGHT SLOPE THAT ALLOWED ME TO DRIVE MY CAR TO THE SERVICE LANE. AFTERWARDS, I TRIED TO START MY CAR WITHOUT ANY SUCCESS. I CALLED MY CAR INSURANCE AGENT ON 2:11PM TO TOW MY CAR TO MY MECHANIC. THEIR DIAGNOSIS WAS A PROBLEM WITH THE INVERTER/CONVERTER. MY VEHICLE WAS TOWED AGAIN TO THE TOYOTA DEALER BECAUSE THIS PROBLEM WAS IN RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119149August 13, 2018
SERVICE BRAKES
LETTER FROM CONGRESSMAN OLSON ON BEHALF OF CONSTITUENT REGARDING TOYOTA BRAKE RECALL ON HER 2010 TOYOTA PRIUS. *LD THE CONSUMER WAS CONCERNED ABOUT NOT RECEIVING A NOTICE FOR THE SAFETY RECALL FOR THE BRAKES.*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119570August 13, 2018
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
VEHICLE HAS LOST POWER ON THE FREEWAY MULTIPLE TIMES FORCING ME TO PULL OVER. IN ONE INSTANCE I WAS ALMOST REAR ENDED BY A SEMI. THE VEHICLE WILL SHOW A TEMPERATURE WARNING AND WILL THEN SHUT DOWN AND READ, "CHECK HYBRID SYSTEM". THE TOYOTA DEALERSHIP CLAIMS IT NEEDS A NEW ENGINE. THIS IS A WELL KNOWN ISSUE AND WILL GO IN FRONT OF A JUDGE IN JANUARY. I HAVE CONTACTED TOYOTA ABOUT THIS AND THEY TELL ME IT IS OUT OF WARRANTY AND NOT ELIGIBLE FOR THE WARRANTY ENHANCEMENT. THIS SHOULD HAVE BEEN AN UNLIMITED MILEAGE RECALL BUT TOYOTA REFUSES TO DO ANYTHING ABOUT IT. THIS HAPPENED AGAIN THIS MORNING TO MY WIFE WHO WAS ON A FREEWAY WHERE THE SPEED LIMIT IS 70MPH. THIS IS AN EXTREMELY DANGEROUS ERROR AND I WOULD HATE TO SEE SOMEONE DIE BECAUSE THEIR CAR STOPS ON THE FREEWAY. THIS VEHICLE HAS ALSO HAD SEVERAY P0401 CODES, THERE IS AN WARRANTY ENHANCEMENT FOR THIS AS WELL BUT LIMITED TO 150K MILES. I WAS TOLD BY THE TOYOTA DEALERSHIP IT WAS ALSO A CULPRIT FOR A BLOWN HEAD GASKET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118601August 8, 2018
SERVICE BRAKES
BRAKE PEDAL GOES TO FLOOR. BRAKE LIGHT IS ON. DEALER SAYS ACCUMULATOR PUMP IS BAD. THERE IS A RECALL FOR THIS ITEM. THEY REPLACED IT UNDER RECALL IN 2014 AND REFUSE TO DO IT AGAIN. QUOTED $2000 TO REPAIR. CALLED TOYOTA CUSTOMER SERVICE AND THEY WON'T DO ANYTHING EITHER. IT IS A SAFETY ISSUE AND STILL HAVING THE SAME SAFETY ISSUES IS NOT OK. I AM 6 MONTHS PREGNANT AND CANNOT AFFORD TO FIX AN ITEM THAT SHOULD BE COVERED FOR LIFE OF THE VEHICLE DUE TO THIS RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114587July 30, 2018
ELECTRICAL SYSTEM
MY PRIUS WAS RECALLED TO LIMIT CURRENT IN THE MAIN POWER INVERTER AS THEY ARE FAILING. THESE INVERTERS ARE STILL FAILING EVEN AFTER THE SOFTWARE MODIFICATION. TOYOTA EXTENDED THE WARRANTY ON THE INVERTER AS THEY KNOW IT COULD FAIL. I DON'T WANT TO BE STRANDED BEFORE THEY WILL ADDRESS THE PROBLEM!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113922July 26, 2018
FUEL/PROPULSION SYSTEM
TOYOTA INVERTER FAILURE. MY SPECIFIC VIN WASN'T INCLUDED IN THE RECALL, BUT THE IPM DID FAIL, IN THE MIDDLE OF THE STREET, WHILE DRIVING, MY CAR LOST ALL POWER & WENT INTO LIMP HOME MODE. FORTUNATELY THE STREET WASN'T BUSY & I WASN'T STRUCK BY ANOTHER VEHICLE AS I HAD MY 6 WEEK OLD NEWBORN IN THE CAR WITH ME. I HAD DUTIFULLY CHECKED TO SEE IF MY CAR WAS INVOLVED IN THE RECALL & IT WASN'T, EVEN THOUGH IT FAILED. THEY ONLY FIX IT AFTER IT FAILS, WHICH IS OUTRAGEOUS. SOMEONE IS GOING TO DIE WHEN THEIR PRIUS LOSES ALL POWER WHILE DRIVING AT HIGHWAY SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112940July 22, 2018
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
ABS LIGHT ON / TRACTION LIGHT ON / BRAKE LIGHT ON !!!!!!!! CODE C1391ABNORMAL LEAK IN ACCUNULATOR !!!!!!! $3,000 ESTIMATE FIX !!!!!!!!!!! COMON TOYOTA PROBLE!!!!!!!! RECALL!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112520July 20, 2018
FUEL/PROPULSION SYSTEM
LEAVING A PARKING LOT DRIVING AT UNDER 20 MPH, 'CHECK HYBRID SYSTEM' FLASHED WITH ENGINE ICON APPEARING; AMBIENT TEMPERATURE AT 104 DEGREES. DROVE HOME AND CONNECTED WIFI ELM 327 THAT DISPLAYED P0A080 DTC. FAILURE MILEAGE 152510 JUST OUTSIDE 150K CALIFORNIA EMISSIONS WARRANTY BUT BELOW 10 YEAR WARRANTY AT 9 YEARS AND 2 DAYS FAILING 07-16-18. DROVE TO NEAREST TOYOTA DEALERSHIP 07-17-18 WHO DIAGNOSED DTC P0A80 P0A3000 TO BATTERY BLOCKS V06 12.67 VOLTS, V07 13.91 VOLTS. V05 14.14 VOLTS, V09 14.18 VOLTS, V10 14.18 VOLTS. DETAIL CODE 1 IS 123. POOR FUEL MILEAGE AND OSCILLATING CHARGE DISCHARGE OF HYBRID BATTERY PACK BEGAN 02-09-2015 AT 91,036 MILES TYPICALLY 42.7 MPG. TOYOTA MOTOR SALES DENIED GOOD WILL ASSISTANCE REQUEST CITING OUT OF WARRANTY CASE # 1807172401. REMEDY IS REPLACE HYBRID BATTERY PACK AT NEAR $4K WITH CORE EXCHANGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112064July 18, 2018
FUEL/PROPULSION SYSTEM
ON 05/12/2018, THE VEHICLE WAS IN MOTION, MERGING ONTO THE FREEWAY, WHEN THE CHECK ENGINE LIGHT CAME ON AND THE MESSAGE "CHECK HYBRID SYSTEM" WAS DISPLAYED. THE VEHICLE WAS NOT DRIVEABLE AT NORMAL STREET SPEEDS AND HAD TO BE TOWED OFF THE FREEWAY ONRAMP. THE VEHICLE WAS TOWED TO A TOYOTA DEALERSHIP ON 05/16/2018, WHERE THE DIAGNOSTIC FOUND THAT THE INVERTER NEEDED TO BE REPLACED. THE DIAGNOSTIC DID NOT FIND ANY OTHER FAULT CODES. THE INVERTER WAS REPLACED UNDER WARRANTY. THEN, 3 WEEKS AFTER THE COMPLETED REPAIR (LESS THAN 200 MILES), ON 06/11/2018, THE VEHICLE WAS STATIONARY AND IDLING WHEN THE CHECK ENGINE LIGHT CAME ON AND THE MESSAGE "CHECK HYBRID SYSTEM" WAS DISPLAYED. THE VEHICLE WAS TOWED TO THE SAME TOYOTA DEALERSHIP, WHERE THE DIAGNOSTIC FOUND THAT THE FAULT CODE WAS WITH THE HYBRID BATTERY THIS TIME, WHEN IT PREVIOUSLY HAD NOT BEEN AN ISSUE. AFTER THE CODE WAS CLEARED, THE VEHICLE WAS 100% DRIVEABLE AND TAKEN HOME WHILE WE CONSULTED OPTIONS FOR ALTERNATIVE REPAIR OR DIAGNOSTICS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111531July 16, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT CRASHED INTO THE PRECEDING VEHICLE. THE FRONTAL AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 167,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11111422July 15, 2018
SERVICE BRAKES
I TOOK MY PRIUS TO THE DEALER BECAUSE THE BRAKE LIGHT WAS ON, TO RESOLVE THE PROBLEM THE DEALER REPLACED MY MASTER CYLINDER AND BRAKE BOOSTER AND BRAKE BOOSTER PUMP ASSEMBLY. I FOUND THAT THERE IS A RECALL FOR THE 2010 PRIUS. T-CP-DOM DATE OF ISSUE JULY 1, 2013. THE RECALL IS FOR THE SAME PROBLEM I HAD, I DO NOT KNOW WHY I AM BEING EXCLUDED FROM THE RECALL. PLEASE REPLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111326July 14, 2018
SERVICE BRAKES, ELECTRICAL SYSTEM
MY BRAKES RECENTLY STOPPED WORKING AS THEY NORMALLY DO (YOU HAD TO PRESS EXTREMELY HARD ON THE PEDAL TO GET IT TO STOP) AND SEVERAL LIGHTS CAME ON THE DASHBOARD. PRIOR TO THIS THE CAR WAS MAKING A VERY STRANGE NOISE WHEN YOU START TO PUSH ON THE BRAKES. NOT LIKE A TYPICAL SQUEAKY BRAKE SOUND. I TOOK IT TO TOYOTA AND THEY GAVE ME A QUOTE FOR $3,700 STATING THAT I NEEDED A NEW BRAKE CYLINDER ASSEMBLY. I DISCOVERED A RECALL FOR 2010 PRIUS FOR THE EXACT DIAGNOSTIC CODE AND THEY SAID MY PRIUS WAS NOT COVERED BY THE RECALL. WHEN YOU "REBOOT" THE COMPUTER ON THE PRIUS, THE LIGHTS AND BRAKE PROBLEM GO AWAY. THIS APPEARS TO BE A SIGNIFICANT PROBLEM WITH THE 2010 PRIUS FROM WHAT I HAVE READ ON-LINE AND TOYOTA IS NOT ACKNOWLEDGING IT. IT'S ALSO A VERY COSTLY REPAIR THAT SEEMS TO BE EASILY FIXED WHEN YOU REBOOT THE COMPUTER ON THE CAR. WHAT IS GOING ON? HOW MANY PEOPLE ARE PAYING TOYOTA FOR THIS FIX THAT APPEARS TO BE A WIDE PROBLEM WITH THE VEHICLE THAT SHOULD NOT BE HAPPENING?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111007July 12, 2018
ENGINE
EXCESS OIL CONSUMPTION, USED 2 QUARTS OF OIL BEFORE NEXT OIL CHANGE, TOYOTA'S DON'T CONSUME OIL THE WAY THIS CAR DOES , I'VE NEVER OWNED A CAR WITH THIS PROBLEM USING SO MUCH OIL. THE BURNT OIL IS GOING TO EVENTUALLY BUILD UP CAUSING MORE ISSUES IN THE COMBUSTION CHAMBERS AND SMOG DEVICES .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110758July 11, 2018
SERVICE BRAKES
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING 20 MPH, SEVERAL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS INFORMED THAT THERE WAS A RECALL FOR SIMILAR VEHICLES PER NHTSA CAMPAIGN NUMBER: 13V235000 (SERVICE BRAKES). DELUCA TOYOTA (1719 SW COLLEGE RD, HWY 200, OCALA, FL 34471, (352) 732-0770) WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 166,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11105239July 2, 2018
SERVICE BRAKES
AFTER REGULAR CHECK-UPS AND MAINTENANCE AT 90000 MILES AND 8 YEARS OF DRIVING, ALL OF A SUDDEN THREE BRAKE LIGHTS CAME ON, THE ABS, HAND BRAKE, AND SKID CONTROL LIGHTS ALL CAME ON. AT THIS TIME THE BRAKING ISSUES SEEM TO BE LESS RESPONSIVE BRAKING AND SLIGHT JERKING WHEN PUTTING CONSTANT PRESSURE ON THE BRAKES AT LOW SPEEDS. WHEN BROUGHT TO THE TOYOTA DEALERSHIP, THEY NOTED THAT THERE ARE NO ISSUES, HOWEVER THE MASTER BRAKE CYLINDER IS LIKELY TO FAIL SOON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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