Toyota Prius Complaints (2010)

2,829 consumer complaints on file.

#11229072July 2, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
EVEN THOUGH THE BREAKS SEEM FINE, THE ELECTRIC BREAK SYSTEM DOES WORK AT ALL. ALL LIGHTS ARE ON AND THE BREAKS PEDALS FEELS LOOSE. WHEN I PUSH THE BREAKS THE VEHICLE KEEPS GOING. THE ABS WARNING LIGHT IS ON AS WELL AS ALL THE OTHER LIGHTS REGARDING TO BREAKS AND STABILITY MECHANISMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229070July 2, 2019
SERVICE BRAKES
EVEN THOUGH THE BREAK PADS ARE NEW, THE BREAKS ARE NOT WORKING AT ALL WHEN VEHICLE IS IN MOTION. THEY DO NOT FEEL TIGHT. THE VEHICLE LOOSES STABILITY IN CURVES AT A LOW SPEED ( SLIPS) AND KEEPS MOVING EVEN WHEN BREAKS ARE PUSHED TO THE END. ALL THE BREAK LIGHTS ARE ON. THERE ARE SEVERAL RECALLS REGARDING THE BREAKS OF THIS VEHICLE YEAR 2010 AND NONE APPLIES TO THE VEHICLE VIN NUMBER. IT IT NOT RELIABLE AT ALL IN THE HIGHWAY. IN ORDER TO BRAKE THE SPEED MUST BE VERY SLOW AND THE DISTANCE MUST BE WAY MORE THAN NORMAL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222718June 26, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 5 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO OPERATE. THE VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS DRIVEN FROM THE CRASH SITE TO THE RESIDENCE. SUNNYSIDE TOYOTA LOCATED AT 27000 LORAIN RD, NORTH OLMSTED, OH 44070, (440) 777-9911, WAS CONTACTED AND AN APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE DIAGNOSED WHICH WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOT CONTACTED OR NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 93,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11222016June 23, 2019
SERVICE BRAKES
ALL BRAKE, ABS, AND TRACTION CONTROL LIGHTS CAME ON. CHECKED ABS CODE AND RECEIVED C1391. MECHANIC CAN HERE THE ACTUATOR CONTINUOUSLY RUNNING AND BELIEVE THE PUMP/ACTUATOR IS BAD. I HAVE SEEN THIS RECALLED ON 2010 MADE BETWEEN MARCH 2009, AND OCTOBER 2009. MY MANUFACTURE DATE IS SEPT 2010. VEHICLE WAS IN MOTION WHEN THE LIGHTS CAME ON. THE CAR BECAME HARD TO STOP AND REGENERATIVE BRAKING IS NO LONGER WORKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221081June 18, 2019
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
CAR WORKED FLAWLESSLY AND WE MAINTAINED IT REGULARLY. TOOK IT IN TO ADDRESS RECALL OF JOV UPDATE PWR MGMT ECU AT DEALER. DEALER COMPLETED RECALL WORK. 2 DAYS LATER ENGINE LITE CHECK HYBRID SYSTEM AND THE ! ON AND TRIANGLE ON. THE CAR CONTINUED RUN BUT NOW WAS STUDDERING WHEN WAS NOT BEFORE THE RECALL WORK. TOOK IT BACK TO THE DEALER AND HE SAID WE NEED A NEW HYBRID BATTERY. WE BELIEVE THE SOFTWARE UPDATE THEY DID CREATED A THIS ISSUE. DEALER ACTING IGNORANT AND SAYING IT NEEDS NEW BATTERY BECAUSE OF NUMBER OF MILES ON CAR. ASKED FOR DIAGNOSTIC PRINT OUT FROM WHEN THEY DID RECALL WORK TO THEY NEW DIAGNOSIS AND THEY WOULD NOT PROVIDE. WE BELIEVE THE RECALL UPDATE CREATED A TECHNICAL PROBLEM WITH OUR HYBRID BATTERY. WE ALSO BELIEVE THAT DEALER NOT BEING HONEST REGARDING ISSUES WITH THIS RECALL UPDATE AND IS USING IT AS AN OPPORTUNITY TO REDUCE LIABILITY FOR TOYOTA ON FAILED RECALL WORK AND TO USE IT AS AN OPPORTUNITY TO BRING IN LARGE TICKET SALES REPAIR IE THEY QUOTED US A NEW HYBRID BATTERY FOR 5,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218777June 9, 2019
SERVICE BRAKES
LOUD SCREECHING NOISE AND VIBRATION AT BRAKE PEDAL. ABS BRAKE AND TRACTION LIGHTS ALL LIT UP ALONG WITH BEEPING. HAS HAPPENED SPORADICALLY OVER LAST 2 YEARS. HAVE OWENS CAR 5 YES. APPROX 120,000 MILES. WHEN THE BRAKE NOISE AND ALL LIGHTS APPEAR ON DASH VERY LOW BRAKING ABILITY. HAPPENS WHEN DRIVING OR STARING CAR. ON 6/6 LIGHTS AND BRAKING FAILED AND DO NOT TURN OFF. TOOK TO SERVICE AT TOYOTA DEALER & TECH SAYS $3000 PLUS FOR REPAIRS. POSSIBLE LEAK IN ABS PUMP??
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217633June 3, 2019
SERVICE BRAKES
WITHOUT WARNING, TOTAL FAILURE OF POWER ASSIST TO BRAKES. NUMEROUS DASH WARNING LIGHTS AND LOUD BUZZER SOUNDS. REQUIRES EXTREME BRAKE PEDAL FORCE TO STOP THE CAR. EXTREMELY UNNERVING AND DANGEROUS SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206162May 8, 2019
SERVICE BRAKES
STARTED CAR ONE MORNING, IMMEDIATELY NOTICED THE 'ABS', 'BRAKE', AND 'TRACTION CONTROL' WARNING LIGHTS WERE ON SIMULTANEOUSLY. TOOK THE CAR FOR A DRIVE AROUND THE CORNER, AND IMMEDIATELY NOTICED BRAKES WERE VERY SOFT AND UNRESPONSIVE. PEDAL LITERALLY SINKS TO THE FLOOR WHILE AIR CAN BE HEARD LEAKING FROM THE SYSTEM/PEDAL. . ALSO NOTICED THE BRAKES NO LONGER RECHARGE THE SYSTEM, AND THEY ALSO FEEL JERKY AT TIMES. I CHECKED THE BRAKE FLUID RESERVOIR, AND NOTICED FLUID WAS HALFWAY BETWEEN MAX AND LOW. PERHAPS A LEAK SOMEWHERE IN THE SYSTEM? I CONTACTED MY LOCAL TOYOTA DEALER AND WILL HAVE THEM TAKE A LOOK AT IT ON 05/10/2019 ACCORDING TO SOME RESEARCH I CONDUCTED, THIS IS A KNOWN ISSUE IN THE 2010/2011 MODELS. SUPPOSEDLY, OVER TIME, VIBRATIONS CAN ACTUALLY CRACK THE LINE(S) FEEDING INTO THE BRAKE MASTER CYLINDER, AND THUS RESULTING IN THIS FAULT. TOYOTA SHOULD DEFINITELY BE MORE COMMUNICATIVE ABOUT THESE ISSUES. I HAVE OWNED THIS CAR FOR 4 YEARS, AND HAVE NEVER HEARD OF THIS BEFORE. CURRENTLY NOT DRIVING THE CAR AT THE MOMENT, AS I DO NOT FEEL SAFE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205545May 3, 2019
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING 70 MPH, THE VEHICLE STALLED AND THE "HYPER" SYSTEM FAILURE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO TOYOTA OF SEATTLE (1925 AIRPORT WAY S, SEATTLE, WA 98134, (206) 382-4300) WHERE IT WAS DIAGNOSED THAT THE EGR VALVE AND INTAKE MANIFOLD NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE DEALER STATED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE FUEL PUMP WAS REPAIRED BY AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205298May 2, 2019
ENGINE
DRIVING WITH CRUSE CONTROL SET AT 72 MPH, DRIVING ON 4 LANE INTERSTATE. MASTER WARNING LIGHT CAME ON ALONG WITH THE FOLLOWING WARNINGS "CHECK HYBRID SYSTEM" & "CHECK PCS SYSTEM", ALL DASH LIGHTS LIT UP. ENGINE STALLED UNEXPECTEDLY AND RESULTED IN NO POWER WHEN PUSHING GAS PEDAL. STEERING WAS NOT COMPROMISED. WAS ABLE TO CROSS 3 LANES ON THE INTERSTATE TO THE SHOULDER WITH NO POWER AND THE CAR DECELERATING RAPIDLY, AGAIN WITH NO PRIOR WARNING OF ANY ISSUES. TURNED CAR OFF AND RESTARTED, WAS ABLE TO DRIVE APPROX. 25 FEET BEFORE THE ENGINE SHUT OFF UNEXPECTEDLY AGAIN LEADING TO A COMPLETE LOSS OF POWER. BREAKING AND STEERING WERE AFFECTED AFTER RESTARTING THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11202964April 22, 2019
SERVICE BRAKES
THE ABS/BRAKE LIGHT/ SLIP INIDICATOR WARNING TRIANGLE ON & OFF. MY 2010 TOYOTA PRIUS II HAS 153K MILE. THIS HAS GONE ON/OFF FOR A FEW WEEKS NOW. THE BRAKE SEEMS TO LOOSE THE HYDRAULIC POWER BRAKE. I FEEL LIKE THE BRAKES HAVE FAILED A FEW TIMES WHILE DRIVING AT HIGHER SPEEDS. I HAVE TO PUMP BRAKE AND VEHICLE BEGINS TO BRAKE ON 2ND PUMP. I'VE HAD TO TRIPLE MY STOPPING DISTANCE AS TO NOT REAR ANYONE. I WENT TO AUTOSHOP, THEY SAID IT'S THE BRAKE ACTUATOR/SENSORS THAT NEED TO BE REPLACED AND IT'S EXPENSIVE $2-3K. THEY SAID IT NEED TO BE FIX SOON BECAUSE BRAKE MIGHT FAIL AT ANY TIME. I CALLED CAMELBACK TOYOTA, PHOENIX, AZ, ED IN SERVICE DEPT SAID THERE IS NO SAFETY RECALL FOR THIS EVEN THOUGH THEY KNOW IT HAS BEEN A COMMON PROBLEM WITH PRIUSES . I CHECKED VEHICLE REPAIR HISTORY LOOKS LIKE ABS PROGRAMMING WAS FLASHED BACK IN 2/11/2010, WHEN VEHICLE WAS STILL ON THE MANUFACTURER, 3 MILES. I HAVE NOT FIXED YET. PLEASE RESEARCH THIS ISSUE FURTHER FOR SAFETY REASONS. I DO NOT WANT TO KILL ANYONE WHEN BRAKES WILL EVENTUALLY FAIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11197042April 17, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
MY BRAKES HAS ALWAYS HAD A WEAK FEEL AND IT WOULD LOSE STOPPING POWER WHEN BRAKING ON A BUMPY ROAD. ITS ALMOST LIKE, THE BRAKES RELEASES WHEN YOU HIT A BUMP. THERE ARE CURRENTLY TWO RECALLS FOR THE 2010 PRIUS BUT FOR SOME REASON, MY VIN NUMBER IS NOT INCLUDED IN IT. IS THERE ANY WAY WE CAN GET THE DEALER TO PERFORM THE RECALL? ITS JUST A SOFTWARE COMPUTER UPDATE, BUT I HAVE A FEELING THEY WILL NOT DO IT SINCE MY VIN IS NOT INCLUDED IN THE RECALL. EVEN THOUGH I EXPERIENCE THE SYMPTOMS OF THE 2 BRAKE RECALLS FOR THE 2010 PRIUS. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196686April 16, 2019
HYBRID PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE STALLED AND COULD NOT BE RESTARTED. IN ADDITION, THE CHECK HYBRID SYSTEM WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO TOYOTA OF REDLANDS (LOCATED AT 921 NEW YORK ST, REDLANDS, CA 92374, (909) 793-0300) WHERE IT WAS DIAGNOSED THAT THE FUEL GAUGE WAS INOPERABLE, WHICH CAUSED THE VEHICLE TO STALL. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 18V684000 (HYBRID PROPULSION SYSTEM) ON FEBRUARY 27, 2019; HOWEVER, THE FAILURE OCCURRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196184April 15, 2019
UNKNOWN OR OTHER
JUST HAD RECALL WORK COMPLETED INCLUDING SOFTWARE UPDATE. CAR NOW EXHIBITS NEW LIMP MODE BEHAVIOR WITH LOW FUEL. THIS NEVER HAPPENED BEFORE THE SOFTWARE UPDATE. TRIP METER INDICATED MORE THAN 50 MILES REMAINED WITH CURRENT FUEL SUPPLY. FUEL LEVEL WAS AS TWO BARS AND LOW FUEL LIGHT HAD NOT YET COME ON. LIMP MODE OCCURRED AT SPEED ON 4 LANE FREEWAY. VEHICLE WOULD NOT RESTART AND DASH MESSAGING INDICATED HYBRID SYSTEM FAILURE. HAD VEHICLE TOWED ONLY TO REALIZE IT WAS ALL HAPPENING DUE TO A LOW FUEL LEVEL. I BELIEVE THE SAFETY RECALL SOFTWARE UPDATE HAS INTRODUCED AGREATER RISK TO MY ROADSIDE SAFETY AND HAS MADE THE VEHICLE LESS TRUSTWORTHY AND HAS REDUCED VALUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195003April 9, 2019
FUEL/PROPULSION SYSTEM, VISIBILITY/WIPER, UNKNOWN OR OTHER
I PURCHASED A 2010 TOYOTA PRIUS, WITHIN A MONTH I HAD TO REPLACE THE FUEL PUMP SENSOR (AFTER IT WENT OUT ON THE HIGHWAY AND THE CAR DIED WHILE DRIVING IT). THEN 6 WEEKS AFTER PURCHASE I WAS DRIVING DOWN THE HIGHWAY AGAIN AND THE HOOD RIPPED UP COMPLETELY SHATTERING THE WINDSHIELD WHILE DRIVING. I LATER LEARNED BOTH SAFETY'S ON THE HOOD LATCH WERE BROKEN AND MISSING PARTS. IT ALSO HAS AN OIL LEAK THAT WILL COST ME $2,200 TO REPAIR WHEN I ONLY PAID $6,000 FOR THE CAR ON TOP OF MANY OTHER MINOR ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193352April 2, 2019
SERVICE BRAKES
WHEN THE BRAKES ARE APPLIED AND GOING OVER A ROUGH ROAD SURFACE, OR POTHOLE, THE BRAKE WARNING LIGHT APPEARS, AND THE BRAKES SUDDENLY STOP FUNCTIONING UNTIL BACK ON A SMOOTH ROAD SURFACE. THIS HAPPENS ALL OF THE TIME UNDER THESE CONDITIONS. IT IS REALLY SCARY WHEN THE VEHICLE SUDDENLY LOSES ALL BRAKING WHILE TRYING TO STOP. I HAVE A 2010 TOYOTA PRIUS AND A 2012 TOYOTA PRIUS. THEY BOTH HAVE THE SAME PROBLEM WITH THE ABS BRAKING SYSTEM. CANNOT UNDERSTAND WHY THIS IS NOT A FULL RECALL ON THIS POTENTIALLY DANGEROUS CONDITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192513March 29, 2019
UNKNOWN OR OTHER
SUNROOF EXPLODED DRIVING AT HIGHWAY SPEED ON A CLEAR NIGHT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191143March 23, 2019
ENGINE, STEERING, SUSPENSION
MY CAR GOT STALL ON THE ROAD, IT HAD A PROBLEM RELATED WITH THE HYBRED SYSTEM. I TOOK IT TO THE TOYOTA DEALER AND THEY SAID IT WAS IN A RECALL LIST. SO THEY FIXED BUT THEY DAMAGED THE SUSPENSION OF MY CAR AND NOW THEY DON'T WANT TO FIX IT. MY CAR IS MAKING A NOISE WHEN I MOVE THE STEERING WHEEL AND ALSO WHEN I BRAKE. MY CAR WASN'T MAKING SUCH NOISE BEFORE THE STALL ON THE ROAD. I AM FRUSTRATED WITH ALL THIS PROBLEMS IN MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191015March 22, 2019
SERVICE BRAKES
THE CAR WAS MOVING WHEN THE TRACTION LIGHT, ABS LIGHT AND BRAKE LIGHTS ALL CAME ON. THHE BRAKES FELT A LITTLE DIFFERENT THEN. I COULD STILL BRAKE BUT THEY WERE MORE STIFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190615March 21, 2019
ELECTRICAL SYSTEM
I WAS DRIVING DOWN THE HIGHWAY, I HIT THE GAS PEDAL TO ACCELERATE FASTER THROUGH A LIGHT THAT HAD JUST CHANGED FROM GREEN. AS SOON AS I DID THAT MY CAR LOST POWER AND A BUNCH OF EMERGENCY LIGHTS CAME ON, I IMMEDIATELY GOT ON THE SHOULDER. NO ONE WAS BEHIND ME OTHERWISE I WOULD'VE BEEN IN A WRECK. I TURNED THE CAR OFF AND ON AGAIN AND THE EMERGENCY LIGHTS WERE STILL THERE. I WAS ABLE TO DRIVE UP TO ABOUT 10 MILES AN HOUR A FEW BLOCKS TO A PARKING LOT. I HAD THE CAR TOWED TO THE TOYOTA DEALERSHIP AND THEY TOLD ME IT WAS MY INVERTER THAT OVER HEATED AND NEEDED TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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