Toyota Prius Complaints (2007)

2,004 consumer complaints on file.

#10882357July 3, 2016
SERVICE BRAKES, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE HEADLIGHTS TURN OFF DURING DRIVING, SO I EXIT THE FREEWAY AND TURN THEM ON AND OFF AND THEY START AGAIN AND SO ON, I ALREADY CHANGED THE BULB DID NOT HELP, I TOOK IT TWO TIMES TO THE LONGO TOYOTA IN EL MONTE CALIFORNIA AND THEY REFUSED TO REPAIR IT STATING THAT THEY COULD NOT DUPLICATE IT, I I COMPLAINED ABOUT THE NOISE OF THE ABS SYSTEM AND THEY REFUSED TO REPAIR IT THERE IS RECALL ON BOTH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882241July 2, 2016
ENGINE
EXCESSIVE OIL CONSUMPTION - 1 QT PER 1,000 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882301July 2, 2016
EXTERIOR LIGHTING
I AM THE ORIGINAL OWNER OF A 2007 PRIUS. WHILE DRIVING, THE CAR HEADLIGHTS SHUT OFF RANDOMLY. SOMETIMES IT IS THE LEFT, SOMETIMES THE RIGHT, AND SOMETIMES BOTH. ONE WAY OF FIXING THE PROBLEM IS TO TURN LIGHTS OFF AND IMMEDIATELY ON AGAIN BUT THE PROBLEM WOULD REOCCUR AGAIN RANDOMLY. I KEEP CHECKING TO MAKE SURE THE LIGHTS ARE ON AND HAVE HAD MANY DRIVERS FLASH AT US SINCE THE LIGHTS ARE OFF WHEN I DON'T EVEN KNOW IT. I AM NOW AFRAID TO DRIVE THE CAR FOR SAFETY REASON. BOTH HID LIGHTS HAVE BEEN REPLACED LESS THAN 2 YEARS AGO. THE PROBLEM IS UNLIKELY RELATED TO THE BULBS SINCE TURNING THE LIGHTS OFF AND ON WOULD TEMPORARILY FIX THE PROBLEM. AFTER RESEARCHING THE WEB, IT APPEARS THAT THIS IS A COMMON PROBLEM FOR THIS GENERATION OF PRIUS. I KNOW THERE WAS A CLASS ACTION FILED SEVERAL YEARS AGO BUT THERE IS NO RECALL FOR THIS ISSUE. I WANT TO RAISE THE AWARENESS OF THIS ISSUE AGAIN AND I'D OBVIOUSLY LIKE TOYOTA TO DO SOMETHING TO FIX THE ISSUE SINCE DRIVING AT 65MPH LAST NIGHT AND HAVING BOTH LIGHTS SIMPLY TURN OFF WAS A TERRIFYING EXPERIENCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876352June 24, 2016
EXTERIOR LIGHTING
AS INDICATED BY NUMEROUS OTHER OWNERS OF THIS CAR THE HEADLIGHTS GO OUT, THEN YOU TURN THE LIGHTS OFF AND ON, AND THEY COME BACK ON FOR AN UNDETERMINED AMOUNT OF TIME AGAIN. IT HAPPENS WHEN DRIVING,SITTING AT A LIGHT, OR ANY TIME WHEN THE CAR IS RUNNING. IT DOESNT MATTER WHAT SPEED YOU ARE AT OR THE TEMPERATURE OUTSIDE. I'M NOT SURE OF EXACT DATE WHEN IT STARTED BUT IT WAS AROUND 45,000 MILES AND IT WAS OUT OF WARRANTY BECAUSE WE OWNED IT SINCE NEW AND TOOK IT TO OUR DEALER WHO COULD DO NOTHING FOR US. WE CHANGED THE BULB OURSELF...NUMEROUS TIMES NOW. I LOVE THE CAR OTHER THAN THE HEADLIGHTS. THERE ARE THOUSANDS OF OTHERS OF PEOPLE OUT THERE WITH THE SAME PROBLEM. ITS A SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876270June 23, 2016
EXTERIOR LIGHTING
THIS IS THE WELL KNOWN HID PROBLEM ON MY 2007 PRIUS. MY CAR DIDN'T REACH THE 90K MILES YET AND SOME CASES THE DRIVER SIDE HID BULD SOMETIMES DOES NOT COME ON AFTER I TURN ON LIGHTS OR SOMETIMES IT GOES OUT WHILE I AM DRIVING. ONE RANDOM WAY OF FIXING IS TO TURN LIGHTS OFF AND IMMEDIATELY ON AGAIN. I AM JUST ABOUT TO REPLACE THE HID BULBS IN PAIR FIRST TO SEE IF THIS SOLVES THE PROBLEM, THEN MAYBE THE BALLAST IS THE NEXT ON LIST AS I FIGURED OUT FROM THE INFO AVAILABLE ON THE WEB.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875779June 22, 2016
VISIBILITY/WIPER
FOR THE PAST 6 MONTHS MY LEFT HEADLIGHT WILL RANDOMLY GO OFF. ONE TIME AFTER IT TURNED OFF THE RIGHT LIGHT ALSO EXTINGUISHED. I WAS DRIVING AT NIGHT EACH TIME THIS HAPPENED . I QUICKLY TURNED OFF THE LIGHT SWITCH AND TURNED IT BACK ON AND THE HEADLIGHTS CAME BACK ON. I WAS DRIVING ON LOCAL CITY STREETS WHEN THIS HAPPENED AND WAS NOT TURNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874769June 17, 2016
ELECTRICAL SYSTEM
TRUNK OPENING SWITCH HAS WORKED INTERMITTENTLY DUE TO DETERIORATION OF RUBBER COVERING. PROBLEM LEAVES GOOEY RESIDUE ON HANDS AND CLOTHES. UNABLE TO ACCESS SAFETY ITEMS IN TRUNK WHEN LOCK FAILS TO WORK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874078June 13, 2016
ENGINE AND ENGINE COOLING
2007 TOYOTA PRIUS. CONSUMER WRITES IN REGARDS TO VEHICLE OIL CONSUMPTION ISSUES. *SMD THE CONSUMER STATED THE VEHICLE USED A QUART OF OIL A WEEK. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872334June 3, 2016
EXTERIOR LIGHTING
WHILE DRIVING, AT NIGHT, BOTH HEADLIGHTS WENT OUT (WENT DARK). SINCE I WAS NEAR HOME, WITHIN MY SUBDIVISION, I STOPPED THE CAR IMMEDIATELY AND SWITCHED THE LIGHTS OFF AND THEN BACK ON AGAIN. THE LIGHTS CAME BACK ON, SO I DROVE HOME AND HAVE NOT DRIVEN THE CAR AFTER DARK, AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871354May 28, 2016
EXTERIOR LIGHTING
56K ON MY 2007 PRIUS. DRIVING LAST NIGHT ON A DARK COUNTRY ROAD AND THE LIGHTS FLICKERED THEN WENT OUT. TURNED THEM OFF AND ON AND THEY CAME BACK ON BUT IT REPEATED ALL THE WAY HOME. NOW I CANT DRIVE AT NIGHT TILL I GET THIS FIXED. COME TO FIND OUT ITS AN ISSUE WITH THESE CARS. DOES SOMEONE HAVE TO DIE TO GET THIS TAKEN CARE OF?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871256May 27, 2016
UNKNOWN OR OTHER, EXTERIOR LIGHTING
THE TRUNK RELEASE LATCH ON MY 2007 PRIUS HAS DETERIORATED ALMOST TO THE POINT OF NOT BEING ABLE TO OPEN THE TRUNK. THE SAME PART WAS REPLACED ABOUT 4 YEARS AFTER I PURCHASED THE VEHICLE. AND NOW, IT'S HAPPENING AGAIN. IT'S LIKE THE PLASTIC STUFF IS MELTING AND FALLING APART. WE ARE HAVING TO PURCHASE THIS SAME PART, FOR THE SECOND TIME NOW. LOVE MY PRIUS, BUT HATE HAVING TO MAKE REPAIRS ON THE SAME ISSUE 2 TIMES. ALSO, I HAD THE HEADLIGHTS REPAIRED (FROM A RECALL) ABOUT 2 YEARS AFTER I PURCHASED THE CAR. THE FRONT HEADLIGHTS ARE STILL DOING THE SAME THING. THE PROBLEM WAS NEVER REALLY FIXED. WHILE DRIVING AT NIGHT AND IN DAY TIME, THE HEADLIGHTS GO OUT. USUALLY THEY GO OUT ONE AT A TIME. LIKE THE RIGHT SIDE WILL GO OUT. THEN YOU CAN FLIP THE SWITCH TO TURN THEM ON AND OFF, AND IT'LL WORK AGAIN FOR ABOUT 5 MINUTES. THEN THE LEFT SIDE WILL GO OUT. THIS USUALLY HAPPENS EVERY NIGHT WHILE DRIVING AND I HAVE TO FLIP THE SWITCH ON AND OFF ABOUT 9 TIMES WHILE DRIVING SHORT AND LONG DISTANCES. I JUST USUALLY FLIP THE SWITCH AND THEY COME BACK ON AGAIN. SOMETIMES WHILE DRIVING AT NIGHT, THEY BOTH GO OUT AT THE SAME TIME. REALLY A SAFETY HAZARD WHEN DRIVING AROUND WITH MY 2 SMALL KIDS!! BROUGHT IT BACK TO TOYOTA DEALERSHIP IN LAKE CHARLES TO BE REPAIRED. BUT THEY SAID THEY COULDN'T RE-CREATE THE PROBLEM, SO THEY COULDN'T FIX IT. HOW LONG DO YOU THINK I CAN KEEP DRIVING AROUND IN THE DARK WITH MALFUNCTIONING LIGHTS AND KIDS IN THE CAR????????????????? THIS HAPPENS DAILY!!!!!!!!!!!!!!!!!!!!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870328May 23, 2016
EXTERIOR LIGHTING
AFTER A DEALER SERVICE, MY PRIUS' HEADLIGHTS STARTED RANDOMLY GOING OUT. SOMETIMES THE LEFT, SOMETIMES THE RIGHT AND SOMETIMES BOTH. IF I TURN OFF AND BACK ON, THEY WILL BOTH WORK FOR A FEW MINUTES, THEN WILL AGAIN GO OUT. THIS IS DANGEROUS AND TOYOTA SHOULD RECALL THE VEHICLES AFFECTED BY THIS ISSUE AND FIX FOR GOOD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870142May 21, 2016
STRUCTURE:BODY, EXTERIOR LIGHTING
THE HEADLIGHTS WORK INTERMITTENTLY AND HAVE NEEDED BULB REPLACEMENT 3 TIMES SO FAR. ALSO ALL THE TAIL LIGHT AND THE TAG LIGHTS WENT OUT AT THE SAME TIME RECENTLY AND REQUIRED BULB REPLACEMENT. WHEN DRIVING WE HAD NO IDEA THE LIGHTS WERE OUT AND ONLY FOUND OUT WHEN WE WERE PULLED OVER BY POLICE. THIS CONSTITUTES A VERY DANGEROUS SITUATION IN MY OPINION. ALSO THE HATCHBACK HANDLE SOMETIMES FAILS TO WORK DUE TO THE RUBBER COVER DETERIORATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865573May 18, 2016
FUEL/PROPULSION SYSTEM
FUEL GAUGE NOT READING PROPERLY IN CAR. CAR LABEL STATES 11.9 GALLON CAPACITY IN FUEL TANK. GAS GAUGE SHOWS ONE BAR OF GAS LEFT IN CAR, BUT IT TAKES ONLY SIX GALLONS OF GAS TO FILL UP AUTOMOBILE. THIS MISLEADING GAS GAUGE MEANS DRIVERS DO NOT KNOW WHAT THE TRUE READING OF GAS IS REMAINING IN THEIR FUEL TANKS WHICH COULD LEAD TO THE CAR RUNNING OUT OF FUEL IN THE WRONG PLACE AT THE WRONG TIME. THIS OCCURS WHEN THE CAR IS MOVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864049May 9, 2016
INTERIOR LIGHTING, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE LIGHTING, I BELIEVE IS BASICALLY LED, HAS, OVER A PERIOD OF ,TIME, BECOME SO DIM THAT IT IS IMPOSSIBLE TO READ WHEN NOT IN THE SHADE(OK AT NIGHT) THE DEALER SAID THAT THERE WAS A NOTICE, BUT ONLY IF THE DISPLAY HAD COMPLETELY OUT. I BELIEVE THAT A DIM DISPLAY (THAT CANNOT BE SEEN DURING NORMAL DRIVING)IS A REAL SAFETY PROBLEM. THIS IS A CONSTANT PROBLEM NOT A PARTICULAR DATE AND TIME. THE PHOTO ATTACHED IS THE DRIVER VIEW OF THE INSTRUMENT PANEL DURING OPERATION. ALSO A PICTURE OF THE VIN PANEL. ...UPDATED 08/02/17 *BF *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863586May 6, 2016
EXTERIOR LIGHTING
WHILE DRIVING THE PASSENGER HEADLIGHT WILL START TO FLICKER AND THEN GO OUT. IF I TURN THE LIGHTS OF AND THEN TURN THEM BACK ON THEY WILL COME BACK ON BUT THEN GO BACK OUT AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862477May 2, 2016
ENGINE, HYBRID PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 TOYOTA PRIUS. THE CONTACT STATED THAT THE GAUGES RANDOMLY FLICKERED ON THE DASHBOARD, THE BRAKE SYSTEM FAILED AND THEN THE VEHICLE STALLED SEVERAL TIMES AS THE FAILURE PROGRESSED. THE DEALER AND THE MANUFACTURER INDICATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V536000 (ENGINE AND ENGINE COOLING , HYBRID PROPULSION SYSTEM). THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION AND DIAGNOSIS. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861324April 25, 2016
STRUCTURE:BODY, UNKNOWN OR OTHER
ANOTHER COMPLAINT REGARDING THE RUBBER COVER OF THE 2007 PRIUS HATCH RELEASE/LATCH. THE RUBBER COVERING HAS DETERIORATED AND DEGRADED IN A WAY THAT CAUSES IT TO MELT AND BECOME STICKY IN WARM OR HOT WEATHER; TOUCHING THE COVER CAUSES THE MATERIAL TO STICK TO FINGERS, AND IS VERY DIFFICULT TO REMOVE, REQUIRING THE USE OF A SOLVENT CLEANER. IN COLD AND FREEZING WEATHER, THE COVER BECOMES VERY STIFF AND NOT FLEXIBLE, AND IS IMPOSSIBLE TO PRESS, CAUSING THE HATCH TO BE IMPOSSIBLE TO OPEN. THIS IS A BASIC OPERATIONAL PROBLEM, RENDERING THE HATCHBACK NON-FUNCTIONAL - IT CAN'T BE OPENED, OR IF IT CAN BE OPENED IT LEAVES A SUBSTANCE ON THE DRIVER'S BODY. ALSO A SAFETY ISSUE, AS WHEN THE HATCH CAN'T BE OPENED THIS IS ESSENTIALLY BEING LOCKED OUT OF THE TRUNK WHERE THE SPARE TIRE AND SAFETY EQUIPMENT ARE LOCATED. DEALER WILL CHARGE APPROXIMATELY $300 FOR PART AND LABOR TO REPAIR THIS. I'VE CALLED TOYOTA CUSTOMER SERVICE, AND THEIR RESPONSE WAS: "IT IS NO LONGER COVERED UNDER THE WARRANTY, AND THERE IS NO RECALL FOR THIS, SO TOYOTA WILL NOT BE COVERING THIS REPAIR." I DID A SEARCH IN THE NHTSA COMPLAINT DATABASE AND FOUND 147 OWNERS WITH THE EXACT SAME PROBLEM. VERY DISCOURAGING AND IRRESPONSIBLE THAT TOYOTA WILL NOT TAKE RESPONSIBILITY AND ASSIST OWNERS WITH RESOLVING THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860151April 18, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 TOYOTA PRIUS. WITHOUT WARNING, THE INSTRUMENT PANEL CLUSTER FAILED AND THE GAUGES FAILED TO PROPERLY FUNCTION. THE VEHICLE WAS TAKEN TO A DEALER TO BE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INDICATED THAT THE TIME FRAME HAD EXPIRED FOR THE CONTACT TO RECEIVE THE WARRANTY EXTENSION CAMPAIGN AND PROVIDED NO REMEDY SOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10859833April 15, 2016
EXTERIOR LIGHTING
THE DRIVERS SIDE HEADLIGHT GOES OUT ON ITS OWN, A FEW MINUTES LATER THE PASSENGER SIDE LIGHT WILL GO OUT ON ITS OWN. LEAVING NO LIGHTS, IF I TURN THEM OFF AND ON AGAIN THE HEADLIGHTS WILL WORK AGAIN BUT NOT FOR LONG PERIODS OF TIME. I HAVE REPLACED THE BULBS IN BOTH AND THEY WILL WORK FOR A FEW MONTHS WITH NO ISSUE AND IT STARTS ALL OVER AGAIN. THIS HAS HAPPENED NUMEROUS TIMES SINCE I PURCHASED THE CAR AND NOW I LEARN THEY GOT OUT OF RECALLING BECAUSE BOTH LIGHTS DON'T GO OUT AT THE SAME TIME, WELL MINE DO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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