Toyota Prius Complaints (2007)

2,004 consumer complaints on file.

#10937481December 26, 2016
EXTERIOR LIGHTING
THE HEADLIGHTS (SINGLE OR BOTH) TURN OFF WHILE DRIVING AT NIGHT . I TURN THEM BACK ON AND BOTH SEEM TO WORK FOR A FEW MINUTES AND AFTER A FEW MINUTES THE PROBLEM OCCURS AGAIN, WHEN 1 OR BOTH LIGHTS GO OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937226December 23, 2016
STRUCTURE:BODY
HATCHBACK WILL NOT UNLOCK. THE RUBBER THAT COVERS THE LATCH HAS DEGRADED TO THE POINT WHERE IT IS STICKY IN THE WARM WEATHER AND ROCK SOLID IN THE COLD WEATHER WHERE YOU CAN NO LONGER PRESS IT TO OPEN THE TRUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936385December 20, 2016
UNKNOWN OR OTHER
THE HANDLE ON THE HATCHBACK HAS BECOME STICKY AND WILL NOT LET ME OPEN THE HATCH. THIS IS A SAFETY PROBLEM BECAUSE IF I NEEDED TO GET AT MY SPARE TIRE, I WOULD NOT BE ABLE TO DO SO. TOYOTA WANTS $250.00 TO REPAIR IT. I THINK TOYOTA SHOULD REPAIR IT AT NO CHARGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936629December 20, 2016
ELECTRICAL SYSTEM
THE RUBBER COVER OF THE REAR LIFT GATE SWITCH HAS DETERIORATED TO THE POINT WHERE THE SWITCH WON'T WORK ANY MORE. I AM UNABLE TO ACCESS THE SPARE TIRE AND OTHER IMPORTANT THINGS IN THE BACK OF THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936160December 19, 2016
EXTERIOR LIGHTING
HEADLIGHTS SPORADICALLY TURN OFF WHILE IN MOTION. SOMETIMES IT IS JUST ONE HEADLIGHT, SOMETIMES IT IS BOTH!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935573December 15, 2016
STRUCTURE:BODY
HATCHBACK DOOR DOES NOT OPEN IN COLD WEATHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935312December 14, 2016
STRUCTURE:BODY
REAR HATCH DOOR LATCH FAILURE, STARTING WITH SOFTENING AND THEN COMPLETE MELTING OF THE RUBBER COVER AND FINALLY TO LATCH NOT OPERATING AT ALL, ESPECIALLY IN COLD WEATHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10930345December 7, 2016
STRUCTURE:BODY
THE RUBBER COVER ON THE HATCH RELEASE HANDLE (THE EXTERIOR HANDLE OF THE REAR HATCH) OF OUR 2007 TOYOTA PRIUS, MELTED INTO A STICKY TARRY BLACK RUBBERY GOOEY MESS. I CAN BEST DESCRIBE IT AS BEING A VISCOUS BLACK GLOB LIKE ROOFING TAR. TO OPEN THE HATCH, YOU HAVE TO TOUCH THIS BLACK GOO EACH TIME, WHICH MAKES IT DIFFICULT TO OPERATE THE HATCH RELEASE. I THOUGHT THAT THIS MIGHT BE A SINGULAR ISSUE, BUT HAVE FOUND THAT THIS HAS HAPPENED TO SEVERAL CAR OWNERS. TOYOTA KNOWS ABOUT THIS, AND IS SELLING THE ENTIRE WIRING HARNESS FOR $96 PLUS REPAIR COSTS, AND HAS DONE NOTHING ABOUT RECALLING THIS. FROM A SAFETY PERSPECTIVE, THIS MEANS YOU CAN EXPERIENCE EXTREME DIFFICULTY OPENING THE REAR HATCH (A LIFE SAFETY ACCESS POINT), AND WILL GET STICKY BLACK TAR ON YOU FROM THE MELTED DOWN RUBBER COVER OF THE EXTERIOR HATCH RELEASE HANDLE. TO ME, THIS IS BOTH A SERIOUS LIFE SAFETY ISSUE AND A SERIOUS QUALITY DEFECT THAT TOYOTA IS OPTING TO IGNORE AND ONLY FIXING ON VEHICLES WITH EXTENDED WARRANTIES, SINCE THE FAILURE APPEARS TO OCCUR AT AROUND THE 3 YEAR MARK. I AM AWARE OF THE OUTSTANDING WORK DONE BY NHTSA ON OTHER SAFETY ISSUES, INCLUDING THE PROBLEM WITH RUSTY FRAMES ON 02 ISUZU AXIOMS, AND I FIND THIS PROBLEM TO BE SIMILAR IN NATURE, SO I AM ASKING FOR YOUR AGENCY TO TAKE A LOOK AT THESE INSTANCES AND ALSO TO INQUIRE FROM TOYOTA WHY THEY ARE NOT RECALLING THESE HANDLES THAT ARE MELTING. IT'S OUTRAGEOUS. I THINK A DOOR HANDLE OR HATCH HANDLE SHOULD BE MADE TO LAST MORE THAN 3 YEARS. PLEASE REVIEW THESE FORUM COMMENTS OF OTHER INCIDENTS: HTTP://PRIUSCHAT.COM/FORUMS/GEN-II-...RUNK-HATCH-RELEASE-RUBBER-PIECE-MELTED-4.HTML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928496November 29, 2016
EXTERIOR LIGHTING
RIGHT HEADLIGHT RANDOMLY GOES OUT. AS OF RECENTLY, BOTH STARTED GOING OUT RANDOMLY. SEEM TO TURN BACK ON WHEN TURNED OFF AND ON AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928347November 28, 2016
EXTERIOR LIGHTING
MY VEHICLE SEEMED TO BE HAVING A RECURRENT PROBLEMS WITH HEADLIGHTS. INITIALLY IT STARTED WITH RANDOMLY TURNING OFF . I TRIED TO GET THIS INVESTIGATED BY THE DEALERSHIP BUT WAS TOLD THAT THESE ARE SOMETIMES DRIVEN BY WEATHER CONDITIONS AND COULD HAPPEN. HOWEVER LATER ON I HAPPEN TO UNDERSTAND THAT THERE WAS A HID RECALL. UNFORTUNATELY I NEVER RECEIVED THE LETTER NOR TOYOTA DEALERSHIP DID THEIR DUE DILIGENCE BY VALIDATING ACTIVE RECALLS AND TAKING CARE OF THIS FOR ME. I AM DEEPLY DISAPPOINTED WITH TOYOTA AND THE DEALERSHIP BOTH FOR THEIR LAXITY IN BEING RESPONSIBLE AS TOYOTA TO TAKE CARE OF THIS FOR A CUSTOMER . AS I NEVER RECEIVED THE LETTER I NEVER GOT AN OPPORTUNITY TO RESPOND TO THE CAMPAIGN FOR THE HID ISSUE WITH TOYOTA PRIUS 2006 - 2009 MODELS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928353November 28, 2016
EXTERIOR LIGHTING
THREE TIMES WITHIN THE LAST WEEK, WHILE DRIVING AT NIGHT, THE HEADLIGHTS SUDDENLY WENT OUT. ALTHOUGH I WAS ABLE TO TURN THEM BACK ON RIGHT AWAY, THIS IS AN EXTREMELY DANGEROUS SITUATION TO BE IN WHEN DRIVING ON A DARK ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928076November 26, 2016
SERVICE BRAKES, ELECTRICAL SYSTEM, POWER TRAIN
WHILE I WAS DRIVING, THE CAR SUDDENLY MADE A VERY LOUD SOUND, THAT DID NOT GO AWAY. ALONG WITH THAT, THE LIGHTS ON THE DASH LIT UP, THE BRAKE LIGHT, THE RED HAZARD EXCLAMATION TRIANGLE LIGHT, THE ABS AND VSC LIGHT. IT FELT THE BRAKES WERE NOT WORKING AND I WOULD NEED TO PRESS IT DOWN HARD FOR IT TO SLOW DOWN. THIS HAS HAPPENED THREE TIMES! AND EACH TIME I TOOK IT IN TO TOYOTA, THEIR DIAGNOSTIC TESTS SHOWED NOTHING. THEY THINK IT COULD BE THE BATTERY BUT THEY DID NOT SUGGEST CHANGING IT. THE THREE EPISODES THAT HAPPENED, LUCKILY NO INJURIES OR CRASHES. BUT IT IS VERY CONCERNING AS I FEEL THIS WILL HAPPEN AGAIN AND THEY HAVE NOT FIGURED OUT WHAT THE PROBLEM IS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927685November 23, 2016
EXTERIOR LIGHTING
THIS IS A KNOWN PROBLEM WITH 2007 TOYOTA PRIUS... HEADLIGHTS ON MY PRIUS GO OUT INTERMITTENTLY POSING A SAFETY HAZARD WHILE DRIVING AT NIGHT. EITHER ONE HEADLIGHT GOES OUT OR THE OTHER. YOU HAVE TO TURN HEADLIGHTS OFF AND ON TO CORRECT. THERE WERE 2 OCCASIONS WHEN BOTH HEADLIGHTS WENT OUT AT THE SAME TIME. I WAS DRIVING HOME ON THE FREEWAY LATE AT NIGHT AND COULD HAVE BEEN KILLED. MY MECHANIC INFORMED ME TO REPLACE THE LEFT AND RIGHT FRONT HEADLIGHT BALLASTS AND BULBS. THIS IS A MAJOR SAFETY HAZARD AND TOYOTA SHOULD BE HELD RESPONSIBLE!.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927677November 23, 2016
ELECTRICAL SYSTEM
THIS 07 TOYOTA PRIUS DASH INSTRUMENT LIGHTS WILL GO OUT WHETHER STATIONARY OR IN MOTION AND OR NOT COME ON AT THE START OF THE VEHICLE. THE CAR CAN BE DRIVEN BUT THERE IS NO WAY TO REFERENCE THE SPEED OR VITAL FUNCTIONS OF THE VEHICLE WHEN THIS OCCURS. ALSO THE VEHICLE WILL NOT TURN OFF WHEN THE POWER BUTTON IS PUSHED WHEN THE DASH IS INOPERATIVE UNLESS YOU HOLD THE POWER BUTTON DOWN FOR AN EXTENDED AMOUNT OF TIME. TOYOTA KNOWS ABOUT THIS ISSUE BUT THE TIME LIMIT ON THE UNPUBLISHED EXTENDED WARRANTY THAT I WAS TOLD HAS EXPIRED. WE BOUGHT THIS VEHICLE NEW IN 07.THIS VEHICLE STARTED DOING THIS RECENTLY. THIS SHOULD HAVE BEEN A RECALL ITEM ON THIS VEHICLE DUE TO THE POTENTIAL SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926160November 15, 2016
ELECTRICAL SYSTEM
DASHBOARD DISPLAY (INCLUDING BACKUP DISPLAY) INTERMITTENTLY FUNCTIONS. THIS HAPPENS WHEN STATIONARY, IN MOTION, ON A CITY STREET OR HIGHWAY, TURNING, DRIVING STRAIGHT, OR BREAKING. THE FOLLOWING UNSAFE CONDITIONS RESULTED: NO SPEEDOMETER, NO GAS GAUGE, NO TIRE PRESSURE GAUGE, NO ODOMETER, NO CRUISE CONTROL, NO BACKUP DISPLAY, ETC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925627November 12, 2016
EXTERIOR LIGHTING
PROBLEM WITH LIGHTING TURNING OFF AT NIGHT WITHOUT WARNING. BOTH LIGHTS TURN OFF AT DIFFERENT TIMES. UPON TURNING OFF AND BACK ON THEY TURN ON BUT TURN OFF SOON THEREAFTER. APPARENTLY KNOWN SAFETY ISSUE SUBJECT OF LAWSUIT AND SETTLEMENT FOR LOW MILEAGE CAR. NHTSA SHOULD COMPEL MANUFACTURER TO FIX THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925285November 10, 2016
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
AS I WAS COMING BACK FROM LIVERMORE TO SAN JOSE DOWN THE SUNOL GRANDE LAST WEEKEND, MY DASH LIGHTS SUDDENLY WENT OUT MEANING I HAD NO SPEEDOMETER OR WAIT TO TELL HOW MUCH GAS I HAD AND THE ABS AND STABILITY CONTROL WENT OUT WHILE GOING 65 MILES AN HOUR DOWN A STEEP HILL.LUCKILY I WAS ABLE TO GET HOME AND DON'T ASK ME HOW I FIGURED OUT TO GET THE CAR TO TURN OFF. I CALLED THE ONE 800 TOYOTA NUMBER AND IT TURNS OUT THERE WAS A PROBLEM WITH SOMETHING CALLED THE COMBO METER ON THESE CARS AND IT HAD AN EXTENDED WARRANTY FOR A TOTAL OF NINE YEARS. MY WARRANTY EXPIRED THEY SAID APRIL 2016. THIS SEEMS LIKE A SERIOUS SAFETY ISSUE THAT TOYOTA SHOULD COVER IF THEY ARE CONCERNED ABOUT THEIR CUSTOMERS SAFETY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925337November 10, 2016
SEAT BELTS
SEATBELT TENSIONER RETRACTS SLOWLY ON DRIVER AND PASSENGER SIDE OF MY 07 PRIUS. CALLED TOYOTA 1-800 NUMBER, THE GIRL TOLD ME TO TAKE IT TO THE DEALER AND GET A PRICE AND THEN CALL THEM. SHE SAID IT WAS A SAFETY RELATED ISSUE. INTERESTING BECAUSE EVERY OTHER TIME I HAVE CALLED ON A TOYOTA SEATBELT OF THE SAME ISSUE THEY NEVER SAY IT SAFETY RELATED WHEN I KNOW WHAT IS. I HAVE NOT HAD IT FIXED IT IS TOO MUCH WORK RIGHT NOW TO GET THEM A PRICE ON SOMETHING THEY MIGHT DO. WHY HAVEN'T TOYOTA SEATBELTS BEEN RECALLEDOVER THERE OBVIOUS TENSIONER ISSUES. I HAVE EIGHT TOYOTA IS BETWEEN 00 AND 07 BETWEEN MY GIRLFRIEND MY PARENTS AND I AND THEY ALL HAVE THE SAME RETRACTOR ISSUES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924179November 3, 2016
VEHICLE SPEED CONTROL, SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
DRIVING ON A RAINY DAY, ABS AND VSC LIGHTS ON DASH CAME ON. MY CAR VIOLENTLY FISHTAILED ALMOST 180 DEGREES, BACK AND FORTH 6 TIMES ON A CURVE GETTING OFF A FREEWAY (ABOUT 45 MPH) NEARLY CRASHED. I PROCEEDED VERY SLOWLY TO SIDE STREET. CAR SHIMMIED TO RIGHT MAKING A LEFT TURN. FELT LIKE I WAS DRIVING ON ICE. CALLED A TOW TRUCK. DEALERSHIP FOUND RODENT DAMAGE TO WIRES TO WHEEL SPEED SENSOR. I DISCOVERED MANUFACTURERS USING SOY OIL ON WIRING. $1300 REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10923801November 2, 2016
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
TAKATA RECALL. MY CAR WON'T SHUT OFF. THEY SAY THE INSTRUMENT PANEL CLUSTER NEEDS REPLACED. IT HAS BEEN ON BACK ORDER FOR 13 DAYS SO MY CAR IS USELESS. I CAN'T DRIVE IT. I PAID EITHER 23,000 OR 28,000 FOR IT AND HAVE KEPT IT MAINTAINED. THE TOYOTA PLACE SAYS THEY HAVE ANOTHER LADY THAT'S BEEN WAITING 3 DAYS LESS THAN MINE. I CALLED CALIFORNIA TOYOTA. THEY CAN'T TELL ME ANYTHING - BUT TODAY TOLD ME IT MIGHT BE ON BACK ORDER. THIS IS A SAFETY ISSUE. A CAR THAT WON'T SHUT OFF IS A DANGER. IT COULD KICK INTO GEAR. IT COULD DAMAGE THE MOTOR. A CAR THAT YOU CAN'T TELL HOW MUCH GAS IS IN IT CAN BE A PROBLEM AS WELL. I CAN'T DRIVE IT. THE SPEEDOMETER WON'T WORK. THIS IS A PROBLEM WITH SAFETY AS IF YOU CAN'T TELL WHAT SPEED YOU ARE GOING YOU RISK TICKETS. THE TOYOTA PLACE IN BIRMINGHAM HAS REPLACED 30 OF THESE INSTRUMENT CLUSTERS. IF THAT IS REPRESENTATIVE NATIONWIDE THERE IS A BIG PROBLEM AND THESE CARS SHOULD BE RECALLED. I ONLY HAVE 150,000 MILES APPROX. ON MY CAR. THE SALESMAN TOLD ME IT WOULD LAST AT LEAST 300,000 MILES. I HAD TO REPLACE THE 4800.00 BATTERY AT 103000 MILES. MY OTHER GRIPE IS THEY DIDN'T TELL ME UNTIL 13 DAYS LATER IT WAS "PROBABLY" ON BACK ORDER. I WOULDN'T HAVE RENTED A CAR FOR 13 DAYS HAD I KNOWN IT WAS "PROBABLY" ON BACK ORDER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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