Toyota Prius Complaints (2010)

2,829 consumer complaints on file.

#10304550February 3, 2010
SERVICE BRAKES, ELECTRIC
REGENERATIVE BRAKING DISENGAGES FOR A SECOND OR TWO BEFORE MECHANICAL BRAKING TAKES OVER CAUSING CAR TO LURCH FORWARD/ACCELERATE WHEN BRAKING ON UNEVEN ROAD SURFACES. THIS EFFECT WAS NOTICED TWICE AT SPEEDS LESS THAN 15 MPH WHEN FRONT TIRES HIT RUTS IN ROAD ATTEMPTING TO BRAKE AT STOP LIGHTS OR WHEN GOING AROUND A CORNER. I TRY TO DRIVE CLOSE TO THE RIGHT CURB ON THE EVEN ROAD SURFACE TO AVOID BREAKING WHEN POT HOLES/RUTS ARE PRESENT IN MY LANE WHERE OTHER CARS TYPICALLY DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10304485February 3, 2010
SERVICE BRAKES, HYDRAULIC, TRACTION CONTROL SYSTEM
2010 PRIUS. CAR LURCHES EVERYDAY WHEN BRAKING AT STOP SIGNS. CAR DRIFTS FORWARD AND DOES NOT IMMEDIATELY RESPOND TO BRAKE PEDAL BEING PUSHED DOWN. OFTEN HAPPENS IN THE MIDDLE OF THE STOP. BRAKES WILL START WORKING BUT THEN "SLIP" IN THE MIDDLE AT VERY LOW SPEEDS. DOUBT THE ANTI-LOCK BRAKE SYSTEM COULD BE THE PROBLEM AS SPEED ARE VERY LOW. HAS BEEN OCCURRING SINCE THE CAR WAS PURCHASE IN THE SUMMER OF 2009. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10304560February 3, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
SUDDEN ACCELERATION LOSS OF BRAKING WHILE DRIVING OVER BUMPY ROAD AT SLOW SPEED. THIS HAS HAPPENED SEVERAL TIMES. NO ACCIDENT RESULTED. HAVING READ REPORTS OF THIS IN THE NEWS, I WANTED TO REPORT IT AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10304563February 3, 2010
STEERING
I HAVE CONTACTED MY AUTO MANUFACTURER ABOUT A STEERING PROBLEM. THE CAR WILL NOT DRIVE IN STRAIGHT LINE, IT IS ETHER GOING LEFT OR RIGHT. THEY HAVE NOT RESPONDED TO MY COMPLAINT. I HAVE TO BE VERY CAREFUL DRIVING THIS CAR BECAUSE IT WILL WONDER OFF OF THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10304570February 3, 2010
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED HER VEHICLE SURGES WHEN SHE GOES OVER A POTHOLE AND HIT HER BRAKES. THIS HAS BEEN HAPPENING SINCE SHE PURCHASE HER VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER AND THE TECHNICIAN TEST DROVE THE VEHICLE WITH HER BUT THE FAILURE DID NOT OCCUR AGAIN. THE FAILURE MILEAGE WAS 4,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10304576February 3, 2010
SERVICE BRAKES, HYDRAULIC
FROM THE FIRST DAYS WITH THIS VEHICLE WE HAVE HAD AN INTERMITTENT ISSUE WITH THE BRAKES. SO FAR, THIS ISSUE ONLY OCCURS AT VERY SLOW SPEEDS, SUCH AS WHEN BACKING OUT OF THE GARAGE OR WHEN BACKING OUT OF PARKING SPACES. ON OCCASION, WE HAVE EXPERIENCED THIS PROBLEM IN THE FORWARD DIRECTION WHEN STOPPING IN THE SLOW CONDITIONS OF A PARKING LOT. FOLLOWING IS A DESCRIPTION OF THE BRAKING ACTION: 1. I START THE CAR (POWER BUTTON WITH FOOT ON THE BRAKE). 2. I PLACE THE SHIFT LEVER IN REVERSE OR DRIVE WITH FOOT ON THE BRAKE. 3. I RELEASE THE BRAKE PEDAL. 4. THE CAR EASES BACKWARD (OR FORWARD, AS THE CASE MAY BE). 5. I APPLY THE BRAKE , EITHER TO SHIFT INTO DRIVE OR TO CHECK FOR TRAFFIC BEFORE CONTINUING. 6. SEVERAL TIMES PER WEEK THE BRAKES LOCK THE INSTANT MY FOOT TOUCHES THE BRAKE PEDAL. 7. WHEN THIS PROBLEM OCCURS, THE LOCKING ACTION WILL REPEAT EACH TIME I RELEASE THE BRAKE, EASE BACKWARD OR FORWARD, AND BRAKE AGAIN. 8. THE BRAKE LOCKING IS SO INSTANTANEOUS THAT PASSENGERS' HEADS JERK AND THEY LOOK SURPRISED. 9. THE BRAKING ACTION IS MORE LIKE THAT OF FLIPPING AN ELECTRICAL SWITCH THAN OF PRESSING A BRAKE PEDAL. 10. FROM THE BEGINNING, I HAVE TRIED TO DETERMINE IF A CERTAIN SEQUENCE OF ACTIONS TRIGGERS THE LOCKING. I CANNOT COME UP WITH ANYTHING. SO FAR, THE ONLY CONSTANT IS THAT THIS LOCKING HAPPENS WITH THE FIRST STOPS AFTER STARTING THE CAR. I HAVE NOT EXPERIENCED IT WITH SUBSEQUENT STOPS. HOWEVER, HEAVEN HELP US IF THIS WERE TO OCCUR AT HIGHER SPEEDS! AT THE 5000 MILE SERVICE, I ASKED ABOUT THIS ISSUE. THE SERVICE REP SAID THAT SOME PRIUS OWNERS HAD MENTIONED THAT THEIR BRAKES "GRABBED" ONCE IN A WHILE. THE REP SAID THAT IT COULD BE A "WET BRAKE" ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10304579February 3, 2010
SERVICE BRAKES, ELECTRIC
DRIVING A 2010 PRIUS WITH A HALF INCH OF FRESH SNOW ON A RESIDENTIAL STREET AT 20 DEGREES. DRIVING AT 12 MPH, SLOWING TO A STOP AT A STOP SIGN. TWICE THE BRAKES STOPPED WORKING, CAUSING ME TO COME TO A STOP BEYOND THE PEDESTRIAN CROSSWALK. FORTUNATELY, NO PEDESTRIANS WERE THERE. IT FELT AS IF ABS HAD ENGAGED, CAUSING ME TO LOSE CONTROL OF BRAKING. EVEN IF THIS IS A DESIGN ELEMENT, IT CAUSED ME TO NOT BE ABLE TO STOP IN TIME. I WAS GOING 7 MPH WHEN THIS HAPPENED AND WOULD HAVE EASILY STOPPED THE CAR IN TIME IF THIS HAD NOT HAPPENED. AFTER THIS INCIDENT I HAD TO APPROACH INTERSECTIONS AT 3-5 MPH, AFRAID THAT MY SLOW SPEED WOULD CAUSE SOMEBODY BEHIND ME TO REAR END ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10304582February 3, 2010
VEHICLE SPEED CONTROL
I DRIVE A 2010 TOYOTA PRIUS AND WOULD LIKE TO REPORT THAT WHEN BRAKING, IF I HIT A POT HOLE OR BUMP, THE CAR LUNGES FORWARD OR ACCELERATES FOR A SPLIT SECOND. I HAVE HAD MY CAR FOR JUST UNDER 60 DAYS BUT HAVE HAD THIS EXPERIENCE AT LEAST A DOZEN TIMES. IT HAS NOT CAUSED AN ACCIDENT, BUT LEAVES ME FEELING AS IF THERE ARE MOMENTS THAT I DO NOT HAVE CONTROL OF MY CAR. IT'S LIKE IT HAS A MIND OF IT'S OWN! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10304587February 3, 2010
SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL
VEHICLE SURGES FORWARD WHEN BRAKING OVER ROAD SURFACE THAT IS NOT SMOOTH. SYMPTOM MAKES SAFELY JUDGING STOPPING DISTANCE VERY DIFFICULT, AND IN OUR OPINION, INCREASES LIKELIHOOD OF AN ACCIDENT. TOYOTA DEALER CLAIMED THEY COULD NOT REPLICATE ISSUE AND THAT VEHICLE'S COMPUTER DID NOT REPORT/RECORD ANY PROBLEMS. WE CAN REPLICATE ISSUE OVER SAME BUMP EVERYDAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10304591February 3, 2010
SERVICE BRAKES, HYDRAULIC
I PURCHASED A 2010 TOYOTA PRIUS V IN NOVEMBER 2009. SHORTLY AFTERWARDS MY WIFE EXPERIENCED THE PROBLEM WITH THE BRAKES. SHE WENT TO APPLY THE BRAKES BUT THE CAR JUST WOULD NOT SLOW DOWN. SHE PRACTICALLY HAD TO STAND TO APPLY ENOUGH PRESSURE TO BRING THE CAR TO A STOP. WE WENT BACK TO THE DEALER TWICE, BUT COULD NOT FIND ANYTHING WRONG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10304596February 3, 2010
SERVICE BRAKES, ELECTRIC
WHEN BRAKING, MY TOYOTA PRIUS UNEXPECTEDLY JOLTS FORWARD IF I HIT A BUMP IN THE ROAD. THIS HAPPENS CONSISTENTLY NEARLY EVERY DAY I DRIVE IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10304606February 3, 2010
ENGINE AND ENGINE COOLING
TOYOTA PRIUS 2010 SUDDENLY STOPS AND STALLS AT LOW SPEEDS. AFTER THIS, IT WOULD NOT START FOR 20 MINUTES, DESPITE REPEATEDLY TURNING THE ENGINE ON AND OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10304607February 3, 2010
VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC
2010 TOYOTA PRIUS SEEMS TO ACCELERATE WHEN I APPLY BRAKES TO SLOW DOWN AND CAR GOES INTO SHALLOW POTHOLE. THIS EVENT IS REPEATABLE AND HAPPENS EVERY TIME I SLOW DOWN AT A PARTICULAR STOP SIGN WITH A POTHOLE IN FRONT OF IT. FORTUNATELY THERE HAS NEVER BEEN A CAR IN FRONT OF ME AND I NOW KNOW TO AVOID THIS SPOT. CAR BEHAVES NORMALLY ONCE IT HAS CLEARED THE POTHOLE. THIS OCCURS AT SLOW SPEEDS ( 20MPH DOWN TO 0 ) HAS NOT HAPPENED ANYWHERE ELSE, BUT HAPPENS EVERYTIME AT THIS LOCATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10304556February 3, 2010
SERVICE BRAKES, ELECTRIC
I BOUGHT MY NEW 2010 PRIUS JUNE 6TH 2009. SINCE ABOUT OCT 2009, I HAVE NOTICED WHEN I AM BRAKING AND GO OVER A POTHOLE IN THE ROAD, THE CAR SEEMS TO SPEED UP. THERE IS A POTHOLE BY MY HOUSE SO I CAN TEST THIS FREQUENTLY. IT HAPPENS WHEN I GO ABOUT 30 MPS (AS I'M SLOWING DOWN DUE TO THE STOP LIGHT ON THE CORNER). I TOOK MY 2010 PRIUS INTO THE DEALERSHIP ON DEC 28TH AND THEY WERE VERY UNHELPFUL AND RUDE. THEY TOLD ME TO REMOVE MY FLOOR MATS EVEN THOUGH WHAT MY ISSUE WAS HAD NOTHING TO DO WITH FLOOR MATS OR THE GAS PEDAL. WHAT CAN I DO TO HELP ENCOURAGE THEM TO FIX THIS ISSUE AS I FIND IT UNSAFE TO DRIVE MY CAR?? I HAVE ALMOST REAR ENDED THE CAR IN FRONT OF ME TWICE. IT'S VERY CONCERNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10304557February 3, 2010
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT HAS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT THE VEHICLE FEELS AS IF THE BRAKES RELEASE IF HE HITS A BUMP WHILE PRESSING THE BRAKES. THE CONTACT STATED THAT IT FELT LIKE THE VEHICLE SURGED FORWARD.THE CONTACT STATED THAT IT ONLY HAPPENS WHEN THE VEHICLE HITS A BUMP OR POTHOLE. THE FAILURE MILEAGE WAS 100. THE CURRENT MILEAGE WAS 5000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10304600February 3, 2010
SERVICE BRAKES, HYDRAULIC
THE BRAKES SEEM TO RELEASE IF THEY ARE BEING APPLIED WHILE DRIVING OVER A ROUGH SURFACE - SPEED BUMP, POTHOLES, ETC. THIS HAS OCCURRED ABOUT 10-15 TIMES SINCE BUYING THE VEHICLE IN AUGUST 2009. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10304580February 3, 2010
SERVICE BRAKES, ELECTRIC
WHEN I DRIVE OVER A BUMPY ROAD AND APPLY THE BRAKES, MY CAR DOES NOT STOP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10304583February 3, 2010
SERVICE BRAKES, HYDRAULIC
THE CAR HAS HYPER-SENSITIVE BRAKES WHENEVER I AM BACKING UP FROM A PARKED SPOT (E.G. BACKING UP FROM A PARKING SPACE AT A STORE.) WHEN BACKING OUT OF A SPACE (USING JUST IDLE SPEED AND TAPPING LIGHTLY ON THE BRAKES TO CONTROL THE SPEED) TAPPING LIGHTLY RESULTS IN THE CAR BRAKES FORCEFULLY ENGAGING AND SLAMMING THE CAR TO A STOP. THIS HAPPENS ONLY AFTER THE CAR HAS BEEN WARMED UP; PARKED (LIKE GOING TO THE STORE TO SHOP) AND THEN YOU RE-ENTER IT TO LEAVE. THE HYPER SENSITIVE BREAKS CONTINUE FOR A SHORT PERIOD OF TIME WHILE I AM POSITIONING THE CAR TO GET OUT OF A PARKING SPACE AND ONTO THE ROAD. AFTER THE FIRST OCCURRENCE OF THE FORCEFUL BRAKING, PUTTING THE CAR IN PARK, PUMPING ON THE BRAKES SEVERAL TIMES USUALLY CORRECTS THE PROBLEM. SINCE IT HAPPENS RANDOMLY, YOU NEVER KNOW WHEN IT WILL OCCUR. TOYOTA SAYS THERE IS NOTHING WRONG WITH THE BRAKES WHEN I BROUGHT IT TO THEIR ATTENTION. THEY SAID IT IS COMMON WITH PRIUSES. THIS IS NOT TRUE. I OWN A 2007 PRIUS AND NEVER HAD THIS PROBLEM. THIS PROBLEM HAS BEEN MENTIONED SEVERAL TIMES BY OTHER 2010 PRIUS OWNERS ON THE PRIUSCHAT.COM WEBSITE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10304585February 3, 2010
VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC
2010 TOYOTA PRIUS III, PURCHASED DECEMBER 2009 FROM DCH BRUNSWICK TOYOTA, NORTH BRUNSWICK, NJ 08902 I EXPERIENCED ATLEAST 3 DIFFERENT INCIDENTS OF THE FOLLOWING, SOMETIMES AT THE SAME SPOT ON A ROAD - WHEN BRAKING, IF A POTHOLE OR BUMP IN THE ROAD IS HIT, THE CAR SEEMINGLY JERKS FORWARD/ACCELERATES FOR A SPLIT SECOND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10304593February 3, 2010
SERVICE BRAKES, HYDRAULIC
MY 2010 PRIUS IV PURCHASED IN JUNE, 2010 HAS ON SEVERAL OCCASIONS WHEN I BRAKE AT SLOW SPEEDS AND I CROSS OVER A BUMP IN THE ROAD THE CAR MOMENTARY SURGES FORWARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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