Toyota Prius Complaints (2007)
2,004 consumer complaints on file.
- #10970067April 3, 2017EXTERIOR LIGHTING
DRIVERS SIDE HEADLIGHT WENT OUT RANDOMLY WHILE DRIVING FOR 3-4 DAYS, THEN FAILED ENTIRELY AND WAS REPLACED AT DEALERSHIP.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10969898April 1, 2017AIR BAGS, SUSPENSION, WHEELS
TRAVELING STRAIGHT AHEAD, ~30MPH ON CITY STREET , FRONT TIRE (MICHELIN DT008-35670-MI, 185/65R15) BLEW FOR UNKNOWN REASON. CAR SWERVED TO RIGHT INTO UTILITY POLE, REMOVING RIGHT FRONT WHEEL, WHEEL CONNECTIONS, FENDER, HEADLIGHT. (CAR "TOTALED" BY INSURER.) STEERING WHEEL AIRBAG ACTIVATED. DRIVER (SOLE OCCUPANT) SUFFERED FRACTURES OF RIGHT HAND, WRIST, 3 RIBS AND STERNUM, APPARENTLY DUE TO IMPACT OF AIRBAG. DRIVER WAS WEARING BELT/HARNESS.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10969588March 30, 2017ELECTRICAL SYSTEM
INTERIOR LIGHTS ARE EXTREMELY DIM. AFFECTING TONS OF PRIUS OWNERS. SHIFT KNOB WAS WORKING AND HAS NOT GONE OUT AS WELL. TOO EXPENSIVE TO REPLACE THE LIGHT BULB IN SHIFTER KNOB. NO SOLUTION FOR INTERIOR DIMMED LIGHTING THAT LOTS OF PEOPLE ARE COMPLAINING ABOUT. DEALER SAID THEY KNOW OF THE ISSUE AND IT EXISTS IN ALL 2007 TOYOTA PRIUS MODELS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10969586March 30, 2017EXTERIOR LIGHTING
READING ABOUT THE HEADLIGHT ISSUE, ALSO EXISTS ON MY CAR. HAS BEEN THIS WAY SINCE I BOUGHT IT WITH 148K MILES ON IT. I HAD THE ONE HEADLIGHT DIE THING HAPPEN. DEALERSHIP SAID THEY KNEW ABOUT THE ISSUE BUT THAT IT WASN'T PART OF A RECALL. I HAD TO GET LOWER VOLTAGE AFTERMARKET HEADLIGHTS TO GET 2 TO WORK AT THE SAME TIME AND TO AVOID THE $400 COST OF REPLACEMENT BULBS. REDICULOUS. I WAS AFRAID THE HEADLIGHT LEFT ON WOULD SHUT OFF AS WELL. YOU'D THINK TOYOTA WOULD TAKE RESPONSIBILITY FOR AN ISSUE OCCURING ON ALL THEIR SAME TYPE OF CAR, BUT THEY HAVEN'T. VERY DISAPPOINTING. SORRY, EVEN WITH ONE HEADLIGHT HID BLUISH LIGHT, STILL HARD TO SEE. WE REALLY NEED TWO WORKING LIGHTS AND NO STRESS WHEN IT COMES TO REPLACEMENT. THIS SHOULD BE AN EASILY AFFORDABLE EXPERIENCE, BUT ITS NOT. READ ON THE WEB, LOTS OF OTHER PEOPLE ALSO HAVE THIS ISSUE AND IT DOESN'T GO AWAY.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10968866March 28, 2017ENGINE, EXTERIOR LIGHTING
HEAD LIGHTS TURNOFF WHILE DRIVEN THE CAR ANY MOMENT AT NIGHT UNABLE TO SEE THE ROAD.CAR IS BURNING OIL TOO FAST WITH ONLY 70000 MILES.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10968437March 25, 2017EXTERIOR LIGHTING
MY HEADLIGHTS KEEP GOING OUT FOR NO REASON. THE BULBS ARE NOT BURNED OUT BUT THEY WILL GO OUT AND I HAVE TO TURN THEM OFF AND BACK IN. IT MAKES DRIVING AT NIGHT VERY DANGEROUS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10966400March 16, 2017EXTERIOR LIGHTING
THE RIGHT HEADLIGHT TURNS ON AND THEN AT SOME POINT WHILE DRIVING GOES OUT. I HAVE CHANGED THE HEADLIGHT AND IT DID NOT SOLVE THE PROBLEM. IT IS A LOT OF MONEY TO DEAL WITH DIAGNOSTICS, BUT THE PROBLEM ISN'T RESOLVED. IT IS A SAFETY HAZARD TO ONLY HAVE ONE HEADLIGHT WORKING. TOYOTA SHOULD BE PAYING FOR THESE MALFUNCTIONS BECAUSE ACCIDENTS CAN BE THEIR FAULT FOR SUCH A SAFETY VIOLATION. THERE ARE MANY OTHER PEOPLE THAT ARE EXPERIENCING THE SAME THING. THIS HAPPENS EVER TIME I TURN ON MY HEADLIGHTS FOR THE LAST YEAR TRYING TO RESOLVE IT. IT COULD HAVE BEEN FOR LONGER AND I NEVER NOTICED BECAUSE THE LIGHTS TURN ON INITIALLY.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10960149March 11, 2017EXTERIOR LIGHTING
MY RIGHT HEADLAMP HAS BEEN INTERMITTENT FOR A COUPLE YEARS. IT WOULD RESOLVE IF I TURNED HEADLIGHTS ON AND OFF, IT HAS BECOME MUCH MORE OF A PROBLEM IN FREQUENCY. I LIVE RURAL WITHOUT STREET LAMPS AND IT IS BECOMING MORE DANGEROUS. I WAS DRIVING ON A COUNTRY ROAD AND HIT A DEER.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10959876March 9, 2017UNKNOWN OR OTHER
I PURCHASED A TOYOTA PRIUS FROM TOYOTA SUNNYVALE, ADDRESS: 898 W EL CAMINO REAL, SUNNYVALE, CA 94087 PHONE: (408) 469-4907. INTERMITTENTLY THE DRIVERS DASH DISPLAY DOESN'T TURN ON AND IT IS DIFFICULT TO TURN OFF THE CAR. THE SPEEDOMETER, GAS INDICATOR, WARNING INDICATORS DO NOT LIGHT UP. THE FIRST FAILURE OCCURRED IN 2014, AAA REPLACED THE BATTERY, DISCONNECTING THE ACCESSORY 12 VOLT BATTERY CAUSES A RESET AND CLEARS THE INTERMITTENT FAILURE. SINCE THEN THE PROBLEM HAS OCCURRED 5-6 TIMES. I CONTACTED TOYOTA AMERICA AND WAS GIVEN A CASE #1612 272 228, IN DECEMBER 2016. I ALSO SEARCHED ONLINE AND FOUND OUT THIS IS A KNOWN TOYOTA PROBLEM AND IS THE PART CALLED A COMBINATION METER. TOYOTA PROVIDED AN EXTENDED 9 YEAR WARRANTY ON THIS PROBLEM, FURTHER TOYOTA MOTOR SALES, USA SENT A LETTER TO DEALERS (COPY ATTACHED) TO NOTIFY TOYOTA CUSTOMERS THAT THERE MIGHT BE THIS INTERMITTENT PROBLEM, I NEVER RECEIVED A MAILED LETTER. I ALSO PURCHASED MAINTENANCE AT THE DEALERSHIP AND WAS NEVER TOLD OF THIS INTERMITTENT PROBLEM. SINCE MY INITIAL CALL TO TOYOTA MOTOR SALES, USA, I'VE BEEN IN CONTACT WITH SAMANTHA ELKINS (408-716-1881) AT THE DEALERSHIP AND I HAVE SEEMED TO REACHED AN IMPASSE, THE DEALERSHIP REQUIRES THAT THEIR TECHNICIANS DUPLICATE THE PROBLEM AND FURTHER WANT TO CHARGE ME FOR THE DIAGNOSIS LABOR (1 OR MORE HOURS AT $175/HOUR). IF IT WAS AN OBVIOUS PROBLEM THE MAINTENANCE VISITS SHOULD HAVE SHOWED IT. AS IT'S AN KNOW INTERMITTENT FAILURE, IT DOESN'T MAKE SENSE TO TAKE THE CAR TO THE DEALER AND PAY $200 OR MORE DOLLARS FOR A DIAGNOSIS OF NO PROBLEM FOUND. FROM MY RESEARCH ONLINE IT APPEARS THAT AS MANY AS 5% OF THE PRIUS CARS, IDENTIFIED BY VIN, CAN SUFFER FROM THIS PROBLEM. IS OFFERING AN EXTENDED WARRANTY, BUT NOT NOTIFYING THEIR CUSTOMER AN EFFORT TO AVOID A RECALL? WHEN THE FAILURE OCCURRED I HAD TO DRIVE WITHOUT INSTRUMENTS AT NIGHT. IS THIS A SAFETY ISSUE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10958976March 6, 2017ELECTRICAL SYSTEM
I WAS DRIVING DOWN THE ROAD AT 65 MPH WHEN THE ELECTRONIC INSTRUMENT PANEL WENT BLANK I COULD NO LONGER TELL HOW FAST I WAS GOING, HOW MUCH FUEL I HAD LEFT OR IF ANY OF THE WARNING LIGHTS ( LOW TIRE, LOW OIL, RUNNING HIGH TEMPERATURE, ETC. ) WERE ON. THE DISPLAY ORIGINALLY WENT OUT IN 2010 BUT THE TOYOTA DEALERSHIP TOLD ME HOW TO CORRECT IT. IT HAS HAPPENED 2 MORE TIMES SINCE THEN THE LATEST BEING THE THIRD. THIS TIME IT HAS RENDERED THE CAR UNSAFE AND UNDRIVEABLE. I FOUND OUT SEARCHING THE INTERNET THAT TOYOTA HAS BEEN AWARE OF THIS PROBLEM SINCE 2009. SITING T-SB-0172-09 COMBINATION METER INTERMITTENT DISPLAY WHICH AFFECTED PRIUS FROM 2004 TO 2009, FOR 3 YEARS 36000 MILES. IN 2012 THEY ISSUED A WARRANTY ENHANCEMENT PROGRAM FOR THE SAME PROBLEM COMBINATION METER INTERMITTENT DISPLAY AND THEN BECAME 9 YEARS FROM DATE OF FIRST USE OR BEFORE SEPTEMBER OF 2013 WITH UNLIMITED MILEAGE. SINCE IT WAS A WARRANTY ENHANCEMENT INSTEAD OF A RECALL THEY DID NOT SEND NOTICES TO EVERYONE WITH PRIUS ABOUT THIS DEFECT. SINCE NOTICE WAS NOT SUPPLIED I WAS ONE OF I AM SURE QUITE A FEW WHO FELL THROUGH THE CRACKS. I CONTACTED TOYOTA ABOUT THE SITUATION AND WAS INFORMED THAT TOYOTA WOULD DO NOTHING TO CORRECT THE PROBLEM.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10958260March 2, 2017EXTERIOR LIGHTING
WHILE DRIVING AT NIGHT, THE HEADLAMPS WILL SUDDENLY GO OUT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10957446February 27, 2017EXTERIOR LIGHTING
I WAS DRIVING HOME YESTERDAY EVENING WHEN BOTH OF MY HEADLIGHTS WENT OFF. UNFORTUNATELY FOR ME I WAS IN THE MIDDLE OF GOING THROUGH A LONG CURVE IN THE ROAD. I QUICKLY TURNED OFF THE HEADLIGHT SWITCH AND THEN BACK ON AGAIN. THEY DID COME BACK ON BUT I NEARLY DROVE OFF THE ROAD GOING 45MPH! COULD HAVE HAD A SERIOUS ACCIDENT DUE TO THE HEADLIGHT FAILURE. I CAN NO LONGER TAKE THE RISK OF DRIVING LATE AT NIGHT WHEN I NEED TO DUE TO THIS SAFETY HAZARD!
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10955664February 20, 2017ELECTRICAL SYSTEM
IN SEPTEMBER 2014 I TURNED ON THE IGNITION AND THE DASH DID NOT COME ON. THE CAR WOULD DRIVE BUT IT DID NOT INDICATE SPEED, GEAR SELECTOR ETC. UPON PARKING THE VEHICLE WOULD NOT TURN OFF. BY MOVING FORWARD AND BACKWARD AND TRYING TO TURN IT OFF REPEATEDLY IT EVENTUALLY TURNED OFF. THIS DID NOT REOCCUR UNTIL THE FOLLOWING YEAR WHEN THE WEATHER GOT WET IN SOUTHERN CALIFORNIA. IT WOULD HAPPEN OCCASIONALLY ON COLD DAMP MORNINGS AND THEN EVERYTHING WOULD BE FUNCTIONAL THE NEXT TIME I DROVE IT. IT STARTED HAPPENING OFTEN AND FOR MULTIPLE DAYS IN 2016. IT BECAME SO DIFFICULT TO TURN THE CAR OFF (AND IF THE CAR DOES TURN OFF THERE IS LITTLE INDICATION SO I HAD A CLOSE CALL WHEN I EXITED THE VEHICLE AND IT BEGAN TO ROLL AWAY) THAT I WENT ONLINE TO SEE IF ANYONE ELSE HAD HAD THIS PROBLEM. APPARENTLY IT IS VERY COMMON AND TOYOTA IS AWARE OF THE DESIGN FLAW, SO THEY WILL REPAIR IT UNDER WARRANTY FOR 9 YEARS FROM THE NEW VEHICLE PURCHASE DATE. I CALLED TOYOTA AND THEY SAID THAT THE CAR WAS 9 YEARS AND 4 MONTHS OLD AND THEY WOULD NOT COVER IT AND IT WOULD BE ~$1500 TO FIX. I EXPLAINED THAT IT HAD BEEN GOING ON FOR 2+ YEARS AND THEY SAID THERE WAS NOTHING THEY COULD DO. I ASKED WHY THEY HAD NOT NOTIFIED OWNERS AND THEY SAID THAT IT WAS NOT A "RECALL" SO THEY DIDN'T HAVE TO. THIS IS A SAFETY ISSUE AND AN ACKNOWLEDGED DESIGN FLAW THAT POSES A SAFETY HAZARD TO THE PUBLIC. WHEN THE PRIUS "COMBINATION METER" IS NOT FUNCTIONING THE VEHICLE CAN NOT BE TURNED OFF QUICKLY AND THE VEHICLE MAY DRIVE OFF IF THE THE EMERGENCY BRAKE IS NOT STRONG ENOUGH TO OVERCOME THE ENGINE. PLEASE COMPEL TOYOTA TO AT LEAST NOTIFY OWNERS OF VEHICLES AFFECTED BY THIS DESIGN FLAW. EVEN BETTER, COMPEL THEM TO FIX DEFECTIVE VEHICLES OR ISSUE A RECALL FOR ALL VEHICLES TO HEAD OF THIS POTENTIAL PUBLIC SAFETY THREAT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10949720February 6, 2017EXTERIOR LIGHTING
THE INSTRUMENT PANEL COMBINATION METER ON MY 2007 PRIUS CAUSES THE INSTRUMENT PANEL LIGHTS TO FAIL TO ILLUMINATE WHEN STARTING .THIS HAPPENS HAPHAZARDLY WITH LIGHTS NOT FUNCTIONING FOR MULTIPLE STARTUPS AND THEN SUDDENLY FUNCTIONING AS NORMAL. THE LIGHTS WORK ONE MINUTE THEN THEN THEY DON'T. THE LIGHTS WILL FAIL AT THE STARTING OF THE CAR AND REMAIN OFF FOR THE ENTIRE DRIVE DURING EACH OCCURRENCE. WHILE IN THIS DISCONNECT MODE THE CAR WILL FAIL TO SHUT OFF WHEN STOPPED AND THE START/OFF BUTTON IS PUSHED.YOU MUST HOLD BUTTON DOWN FOR A FEW SECONDS AS YOU WOULD WITH A COMPUTER THAT WOULDN'T SHUT OFF NORMALLY AND IT WILL SHUT THE ENGINE OFF WHILE STILL LEAVING YOU IN ACCESSORY MODE THEN YOU MUST TAP TWICE QUICKLY TO SHUT OFF COMPLETELY AND THAT SOME TIMES WON'T WORK SO I 'LL NEED TO LEAVE THE CAR FOR AS SHORT A PERIOD AS I CAN AND PRAY NOBODY STEALS IT. I KNOW THIS PROBLEM IS COMMON WITH SOME PRIUS YEARS AND THERE HAS BEEN AN EXTENDED WARRANTEE OF 9 YEARS ESTABLISHED TO HELP SOMEWHAT WITH THIS PROBLEM. I BELIEVE THIS WAS INITIATED BY TOYOTA TO STAVE OFF A POSSIBLE AND MORE COSTLY RECALL. WHY HASN'T THERE BEEN A RECALL FOR SUCH A DANGEROUS FAULTY PART AS THE COMBINATION METER? THE DANGERS ARE APPARENT : DRIVING WITH NO SPEEDOMETER OR WARNING LIGHTS , AUTOMOBILE FAILING TO TURN OFF CORRECTLY.CORRECTING THIS PROBLEM IS VERY COSTLY REPAIR $800 PLUS. THE 9 YEAR WARRANTEE HELPS SOME AND I BELIEVE A CALCULATED MOVE TO AVOID HELPING OTHERS SUCH AS MYSELF . WHEN I REPORTED MY PROBLEM I HAD OWNED MY CAR 9YRS. AND 5 MOS. THE DASHBOARD LIGHTS ARE NOT SOMETHING YOU'D EXPECT TO LOSE UNLESS YOU MIGHT HAVE TO REPLACE A FUSE TO REPAIR IT. IF THIS REPAIR COSTS $800 THEN TOYOTA'S TECHNOLOGY IS FAULTY AND INEFFICIENT .BIG QUESTION : WHY WAS THIS PROBLEM TREATED TO AN EXTENDED WARRANTEE INSTEAD OF RECTIFIED FOR ALL CONCERNED BY A RECALL ?
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10949679February 5, 2017AIR BAGS
I WAS INVOLVED IN AN ACCIDENT IN WHICH I REAR-ENDED THE CAR IN FRONT OF ME ON A ALMOST EMPTY CITY STREET. THE CAR IN FRONT OF ME STOPPED ABRUPTLY AND WAS STATIONARY AT THE TIME OF THE COLLISION. I WAS GOING APPROXIMATELY 25-30 MPH AT THE TIME OF IMPACT, AS I DID NOT HAVE THE OPPORTUNITY TO BRAKE EFFECTIVELY. MY CAR WAS TOTALED IN THE COLLISION. I SUFFERED BRUISING TO MY STERNUM AND KNEES AS WELL AS SEVERE BRUISING ON MY KNEES AND HIP. MY AIRBAGS DID NOT DEPLOY, AND THIS WAS REMARKED UPON BY THE FIREFIGHTERS, PARAMEDICS AND POLICE THAT RESPONDED TO THE ACCIDENT. I AM CONCERNED BECAUSE THIS IS THE SECOND TOYOTA I HAVE BEEN IN AN ACCIDENT WITH IN WHICH THE AIRBAGS DID NOT DEPLOY. THE LAST ACCIDENT WAS IN A 1996 TOYOTA COROLLA IN A HIGH SPEED ACCIDENT ON THE FREEWAY IN WHICH MY CAR HAD LOCKED ONTO THE CAR THAT HAD HIT ME AND WE SPUN OUT ON THE FREEWAY. AGAIN MY CAR WAS TOTALED AND NO AIRBAG DEPLOYED. AFTER DOING RESEARCH ON THE INTERNET, IT WOULD SEEM THIS IS A CONTINUING PROBLEM WITH TOYOTAS, WHICH SHOULD BE REMEDIED AS A MATTER OF PUBLIC SAFETY.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10949296February 3, 2017UNKNOWN OR OTHER
THE BACK LATCH OF MY 2007 TOYOTA PRIUS HAS DEGRADED ("MELTED" ALMOST). IT NO LONGER FUNCTIONS PROPERLY, AND I AM UNABLE TO OPEN THE BACK HATCH DOOR EASILY. SOMETIMES IT REQUIRES CONSIDERABLE EFFORT AND PERSEVERANCE TO GET IT OPEN. I AM CONCERNED THAT IN THE CASE OF AN EMERGENCY, I WILL NOT BE ABLE TO GET THE DOOR OPEN. THIS IS A MAJOR CAUSE FOR CONCERN AND IT IS A SERIOUS SAFETY HAZARD.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10945834January 17, 2017EXTERIOR LIGHTING
PASSENGER SIDE HEADLIGHT GOES OUT WHILE DRIVING. MUST TURN LIGHTS OFF AND BACK ON TO GET IT TO WORK AGAIN. STATED IT'S THE BULB, ASSEMBLY, AND COMPUTER CAUSING THE ISSUE. IT'S A KNOWN PROBLEM WITH THESE VEHICLES WITH HID LIGHTING SYSTEMS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10940332January 7, 2017ELECTRICAL SYSTEM
MY DASHBOARD WENT DARKING INCLUDING THE SPEEDOMETER AND IT APPEARS TO ALSO DISABLE THE ODOMETER WHEN THIS HAPPENS. THIS HAPPENED AFTER STOPPING TO FILL UP FOR GAS. AFTER RESTARTING THE CAR THE DASHBOARD WILL NO LONGER LIGHT UP. IT LOOKS LIKE YOU CAN TEMPORALLY RESET THE FAULTY PART BY DISCONNECTING IT FROM THE BATTERY AND RECONNECTING IT. THIS ISSUE IS REGARDING A PROBLEM THAT IS KNOWN TO TOYOTA, THEY HAVE EXTENDED THE WARRANTY FOR THIS PART TO 9 YEARS/UNLIMITED MILES. MY PRIUS WAS EFFECTED AFTER 9 1/2 YEARS PUTTING ME PAST THE WARRANTY THEY EXTENDED. THE PROBLEM IS WITH THE "COMBINATION METER", IT APPEARS TO BE CAUSED BY A BAD SOLDER DURING THE MANUFACTURING PROCESS. RESEARCH SHOWS ME THIS EFFECTS 2004-2009 PRIUS MODELS AND IT LOOKS LIKE MOST PRIUS WILL RUN INTO THE ISSUE AT SOME POINT. I'M NOT SURE WHY THIS HASN'T BEEN A RECALL AS NO SPEEDOMETER IS OBVIOUSLY A SAFETY ISSUE, THE PROBLEM IS WIDESPREAD AND TOYOTA SEEMS TO ACKNOWLEDGE THE PROBLEM WITH THEIR WARRANTY EXTENSION. I IMAGINE IT TOOK ME MORE THAN NINE YEARS AS WE ONLY HAVE 90,000 MILES AFTER NEARLY 10 YEARS OF OWNERSHIP. A GOOGLE SEARCH ON TOYOTA PRIUS COMBINATION METER PROBLEM WILL BRING UP A LOT OF INFORMATION ON THIS. THANK YOU FOR YOUR TIME, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10940119January 6, 2017UNKNOWN OR OTHER
THE RUBBER EXTERIOR OF THE BACK LATCH HANDLE HAS MELTED COMPLETELY MAKING THE BACK HATCH COMPLETELY INOPERABLE. I CAN NO LONGER PRESS THE BUTTON THAT IS SUPPOSED TO OPEN THE HATCH AS THE RUBBER THAT COATED IT HAS MELTED INTO A GOOEY MASS AND THEN HARDENED. THIS HAS OCCURED OVER THE SUMMER WHILE THE CAR WAS PARKED AND THE TEMPURATURES WERE IN THE 100'S.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10938964January 1, 2017STRUCTURE:BODY
THE TRUNK LATCH ON MY '07 PRIUS HAS "MELTED" AND IS NO LONGER WORKING. SINCE THE LATCH IS NO LONGER WORKING, THE TRUNK IS UNABLE TO OPEN, AND ALSO UNABLE TO REMAIN IN A FULLY LATCHED, CLOSED POSITION. BECAUSE OF THIS, I AM UNABLE TO LOCK THE DOORS. SOMETIMES, I CAN GIVE THE TRUNK DOOR AN EXTRA PUSH TO TURN OFF THE "DOOR OPEN" SENSOR TO LOCK THE VEHICLE, BUT BECAUSE IT IS NOT FULLY LATCHING AND THE VEHICLE IS BEING LOCKED FROM THE OUTSIDE, THE ANTI-THEFT ALARM WILL GO OFF.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0