Toyota Prius Complaints (2010)

2,829 consumer complaints on file.

#10305827February 4, 2010
SERVICE BRAKES, ELECTRIC
I HAVE A 2010 PRIUS, WHICH I PURCHASED IN AUGUST 2009. I NOTICED WHEN I APPLY THE BRAKES IF I AM AT A POTHOLE,OR UNEVEN ROAD, THERE IS A "SLIGHT" PAUSE BEFORE THE BRAKES ENGAGE AND STOP THE CAR. THIS HAS OCCURRED AT LEAST 50 TIMES SINCE I PURCHASED THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305846February 4, 2010
SERVICE BRAKES, ELECTRIC
TOYOTA PRIUS 2010 - I HAVE EXPERIENCED IRREGULARITIES WITH MY BRAKES SINCE I PURCHASED THIS CAR ON DECEMBER 28, 2009. I ATTRIBUTED IT TO MY LACK OF EXPERIENCE DRIVING A CAR WITH ANTI-LOCK BRAKES. HOWEVER, I NOW BELIEVE THAT THESE PROBLEMS ARE RELATED TO THE CURRENT INVESTIGATION OF PRIUS BRAKES. TWO THINGS HAPPEN: (1) SEVERAL TIMES WHEN I PLACE MY FOOT ON BRAKE TOO HARD, THE CAR PROPELS FORWARD, (2) UNDER SLICK CONDITIONS AND I PRESS THE BRAKES, THE BRAKES TAKE TOO LONG TO RESPOND AND THE CAR CONTINUES TO MOVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305868February 4, 2010
SERVICE BRAKES, HYDRAULIC
2010 TOYOTA PRIUS PURCHASED APRIL 2009. REPORTED TO DEALER SHORTLY AFTER PURCHASE THAT ANTILOCK BRAKE SYSTEM RELEASES BRAKES AND LUNGES CAR FORWARD IF TIRES ENCOUNTER UNEVEN SURFACE (E.G., POTHOLE) WHILE BRAKING. OCCURRENCE HAS RESULTED IN MISSING STOP SIGNS, BUT NO ACCIDENT TO DATE. TOYOTA DEALERSHIP REPORTED THAT THIS WAS NORMAL OPERATION DESPITE MY CALLING THE DEALERSHIP ON TWO SEPARATE OCCASIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305815February 4, 2010
EXTERIOR LIGHTING
IS ANYONE LOOKING INTO THE HEADLIGHT PROBLEM WITH THE 2010 PRIUS MODEL V. I MADE A COMPLAINT TO TOYOTA AND NOTHING RESULTED. THE LOW BEAMS ONLY EXTEND ABOUT 40 FEET, SO THAT YOU CAN ONLY SAFELY TRAVEL ABOUT 30 MPH WITH LOW BEAMS OR OUTRUN YOUR VISION. THERE IS A "CURTAIN" EFFECT. OBVIOUSLY, ONE HAS TO TRAVEL FASTER THAN 30 MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305822February 4, 2010
SERVICE BRAKES, ELECTRIC
I HAVE A 2010 PRIUS V VEHICLE. EVERY TIME I APPROACH A STOP SIGN THAT HAS A FAIRLY DEEP TRANSVERSE RUT IN THE PAVEMENT IN FRONT OF IT, MY HEAD SNAPS BACK AS THE CAR LURCHES FORWARD. THIS APPEARS TO BE THE MOMENTARY LOSS OF BRAKING THAT IS IN THE NEWS FOR THE 3RD GENERATION PRIUS. IT IS EXTREMELY REPEATABLE...IT HAPPENS EVERY TIME. THE DATE BELOW IS ONLY THE MOST RECENT TIME I'VE DRIVEN ON THAT ROAD. I HAVE NOT HAD AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305825February 4, 2010
SERVICE BRAKES, ELECTRIC
ON DECEMBER 12, AT APPROXIMATELY 6:15 PM WHILE TRAVELING EAST BOUND ON I-30 NEAR DOWNTOWN DALLAS, I REAR ENDED THE CAR IN FRONT OF ME. I WAS TRAVELING AT APPROXIMATELY 12 MPH AND THE ROADS WERE DRY. I WAS NOT TAIL GATING THE CAR IN FRONT OF ME. THE CAR IN FRONT OF ME WAS CUT OFF AND HE IMMEDIATELY HIT HIS BRAKES. I DID THE SAME. MY CAR BEGAN TO BUCK AND JUMP AND I HIT THE CAR IN FRONT OF ME CAUSING OVER $10,000 WORTH OF DAMAGE TO MY 2010 TOYOTA PRIUS. MY CAR WAS TOWED AND REPAIRED BY TOYOTA OF DALLAS. I REPORTED THE INCIDENT TO THE DEALERSHIP AS WELL AS TO STATE FARM. THE DEALERSHIP HAS TOLD ME OVER AND OVER AGAIN THAT THERE ARE NO PROBLEMS WITH THE BRAKES IN MY VEHICLE. THEY CLAIM I MUST HAVE BEEN TRAVELING TOO FAST OR TOO CLOSE TO THE VEHICLE IN FRONT OF ME. I WAS NOT ISSUED A CITATION BY THE SHERIFF. MY AIR BAGS DID NOT DEPLOY AS I WAS TRAVELING AT APPROXIMATELY 12 MPH. I CONTINUED TO COMPLAIN TO TOYOTA ABOUT THE BRAKES AND THEY SENT AN ENGINEER TO EXAMINE MY VEHICLE ON TUESDAY, FEBRUARY 2 WHO AGAIN TOLD ME THAT THERE WERE NO ISSUES WITH MY BRAKES. THE VERY NEXT DAY, THE NTSB BEGAN AN INVESTIGATION INTO THE BRAKES, AND THIS MORNING, FEBRUARY 4 (2 DAYS AFTER THE ENGINEER INSPECTED MY VEHICLE) TOYOTA ANNOUNCES THAT THERE ARE ISSUES WITH THE BRAKING SYSTEM IN MY VEHICLE. I CONTINUE TO EXPERIENCE THE SAME ISSUES WITH MY BRAKES. I AM AFRAID TO CONTINUE TO DRIVE THE VEHICLE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10305840February 4, 2010
SERVICE BRAKES, HYDRAULIC
MOMENTARY BRAKE FAILURE ON 2010 PRIUS, HAS OCCURRED ON NUMEROUS OCCASIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305843February 4, 2010
SERVICE BRAKES, HYDRAULIC
SEVERAL TIMES SINCE I PURCHASED MY 2010 TOYOTA PRIUS ON DEC. 23RD 2009, I'VE EXPERIENCED MOMENTARY LOSS OF BRAKE CONTROL WHILE BRAKING. IT HAPPENS FOR LIKE A SPLIT SECOND THEN RETURN TO NORMAL. I HAVEN'T NOTICED ANY CONNECTION BETWEEN WHEN IT HAPPENS AND ROUGH ROAD SURFACES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305849February 4, 2010
SERVICE BRAKES, ELECTRIC
BRAKING FAILURE ON 2010 PRIUS ON ROUGH OR UNEVEN DRIVING SURFACES. NO FIX HAS BEEN ATTEMPTED OR MADE. THIS IS ANOTHER EXAMPLE OF THE WIDELY REPORTED PROBLEM IN THE 2010 PRIUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305851February 4, 2010
SERVICE BRAKES, HYDRAULIC
FROM A DEAD STOP, MOVING FORWARD OR IN REVERSE, BRAKES WILL LOCK OR GRAB & WILL NOT RELEASE EASILY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305863February 4, 2010
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING AT SPEEDS OF LESS THAN 20 MPH IN OVERCAST WEATHER CONDITIONS AND APPROACHING A STOP SIGN AT A BUSY INTERSECTION, THE BRAKES FAILED TO ENGAGE AND THE VEHICLE PROCEEDED WITH CAUTION THROUGH THE INTERSECTION. THE DEALER WAS CONTACTED AND STATED THAT THEY NEVER HEARD OF ANY SIMILAR FAILURES. THERE WERE NO RECALLS OR REPAIRS MADE TO THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE 1,400. UPDATED 03/18/10 *BF UPDATED 05/12/10.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305798February 4, 2010
SERVICE BRAKES, ELECTRIC
WE PURCHASED OUR TOYOTA 2010 PRIUS V MODEL IN JANUARY 9, 2010. DURING THE FIRST WEEK OF DRIVING WE NOTICED THAT IF WE APPLY BRAKE WHILE TURNING LEFT IT WILL SKIT FORWARD JUST MISSING THE DITCH IN OUR DRIVE WAY OR OFF SHOOTING IN THE TRAFFIC LIGHT CROSSING THE MEDIAN. THESE INCIDENTS WERE REPORTED TO THE LOCAL TOYOTA DEALER AND THE DEALER TECH INFORMED US THAT PRIUS IS NOT IN RECALL AND WHEN THEY TEST DRIVE THEY DO NOT FIND ANYTHING WRONG. WELL, WE SAID THAT IT DOES NOT APPEAR EVERY TIME BUT IT DOES VERY OFTEN. THEIR EXPLANATION WAS THAT IT MAY BE BECAUSE OF THE SNOW AS IT IS WINTER AND BEING MICHIGAN ROADS NOT CLEARED ON TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305795February 4, 2010
SERVICE BRAKES, ELECTRIC
BRAKES ON 2010 TOYOTA PRIUS DO NOT WORK PROPERLY WHEN BACKING UP. DEALER CHECKED BRAKES AND COULD NOT FIND A PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305811February 4, 2010
SERVICE BRAKES, HYDRAULIC
PRIUS 2010, PURCHASED JULY, 2009, DCH TOYOTA, MAMAROCECK, NY. BRAKING PROBLEMS SINCE PURCHASE: BRAKES DISENGAGE, CAR JUMPS, STEERING WHEEL NEEDS TO BE CONTROLLED - WHILE GOING OVER A BUMP, POTHOLE OR ICE. IN ORDER TO ACCOMMODATE TO THIS DEFECT I MUST DRIVE CAR CAREFULLY AND SLOWLY. THIS OCCURS REGULARLY ON ROUTINE DRIVES IN THE METROPOLITAN AREA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305813February 4, 2010
SERVICE BRAKES, ELECTRIC
SO THIS IS REGARDING THE 2010 PRIUS I RECENTLY PURCHASED. I BOUGHT THE CAR IN AUGUST OF 2009. THE ONLY PROBLEM I HAVE IS WITH THE BRAKES. SOMETIMES WHEN I HIT A BUMP OR POTHOLE IN THE ROAD, AND I'M STEPPING ON THE BRAKES, I FEEL A SUDDEN ACCELERATION EVEN THOUGH I DO NOT STEP ON THE GAS PEDAL. IF I KEEP MY FOOT ON THE PEDAL I WILL STOP EVENTUALLY, BUT THE SUDDEN ONSET OF ACCELERATION IS QUITE SCARY. THIS HAPPENS FROM TIME TO TIME AND I CAN NEVER PREDICT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305832February 4, 2010
SERVICE BRAKES, ELECTRIC
BRAKES FAIL ENTIRELY WHEN THE CAR GOES OVER A SMALL BUMP OR CREASE IN THE ROAD. ITS OBVIOUS (NOW) THAT THE DEALERSHIP WAS AWARE OF THIS AND TRIED TO COVER IT UP, AS THEIR IMMEDIATE RESPONSE WAS THAT IT WAS NORMAL AND WAS JUST THE ABS GRIPPING (THEY DIDN'T EVEN WANT TO WRITE MY COMPLAINT ON MY SERVICE REPORT), DESPITE MY REPEATED ASSERTIONS THAT I AM WELL AWARE OF THE DIFFERENCE BETWEEN ABS GRIPPING AND NO BRAKES. BRAKES FAILED ON 3 OCCASIONS BEFORE THE VEHICLE EVEN HAD 4,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305834February 4, 2010
SERVICE BRAKES, HYDRAULIC
2010 PRIUS WHEN DRIVEN OVER POTHOLE WHILE BRAKING SEEMS TO SURGE FORWARD UNTIL THE WHEELS HAVE PASSED THE POTHOLE. THEN BRAKES SEEMS TO CATCH AND PERFORM NORMALLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305836February 4, 2010
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. SHE STATED WHILE BRAKING AT SPEEDS OF LESS THAN 15 MPH AND GOING OVER A POTHOLE AND RAILROAD TRACKS THE BRAKES WOULD INTERMITTENTLY HESITATE TO FUNCTION PROPERLY. WITHIN MOMENTS, THE BRAKES WOULD RESPOND NORMALLY. ON A SEPARATE OCCASION, WHILE TRAVELING IN SNOWY CONDITIONS AT SPEEDS OF UNDER 30 MPH, SHE ATTEMPTED TO DEPRESS THE BRAKE PEDAL AND IT WOULD NOT ENGAGE. THE VEHICLE DID NOT SLIDE; HOWEVER, THE BRAKES DID NOT ENGAGE AND SHE PROCEEDED TO CRASH INTO A CURB CAUSING MODERATE DAMAGE TO THE FRONT PASSENGER'S SIDE TIRE AND RIM. THERE WAS ALSO A LOUD GRINDING NOISE COMING FROM THE VEHICLE AFTER THE CRASH OCCURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE SHE WAS AWAITING REPAIRS. THERE WERE NO RECALLS. THE FAILURE AND CURRENT MILEAGES WERE 1200.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10305842February 4, 2010
SERVICE BRAKES, HYDRAULIC
2 WEEKS AFTER PURCHASING A 2010 PRIUS (DECEMBER 2009) I WAS SLOWING DOWN TO MAKE A TURN AND WHILE BRAKING I HIT A SMALL POTHOLE IN THE ROAD MY CAR LUNGED FORWARD. AT FIRST I THOUGHT I HAD BEEN REAR-ENDED BUT LOOKED AND SAW THAT THE NEAREST CAR WAS A GOOD 20 FEET BEHIND ME. THE SAME THING HAPPENED TO ME AGAIN LAST WEEK (WEEK OF FEBRUARY 1). THIS TIME I WAS BRAKING FOR A STOPLIGHT WHEN THE CAR HIT A BUMP IN THE ROAD AND AGAIN LUNGED FORWARD. THE LUNGING IS QUICK BUT VERY NOTICEABLE. I HAVE CHANGED MY DRIVING HABITS IN THE HOPES THAT I WON'T REAR-END SOMEONE. I HAVE NOT CALLED IN TO THE DEALERSHIP ABOUT THIS BUT DID FILL OUT A SATISFACTION SURVEY FROM TOYOTA YESTERDAY THAT I GOT DUE TO THE PURCHASE OF THE CAR AND INCLUDED THESE PROBLEMS IN THAT SURVEY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305855February 4, 2010
SERVICE BRAKES, HYDRAULIC
2010 TOYOTA PRIUS II--PURCHASED AUGUST 2009. ON JANUARY 23, 2010 I CRASHED MY VEHICLE INTO A CAR THAT HAD STOPPED IN FRONT OF ME. I APPLIED THE BRAKES BUT WAS UNABLE TO STOP THE CAR BEFORE IT HIT THE CAR IN FRONT OF ME. I AM CONTACTING YOU BECAUSE I BELIEVE THE BRAKE ISSUES WITH THE 2010 PRIUS MAY HAVE BEEN A CONTRIBUTING FACTOR IN THE CRASH. IN THE 5 MONTHS THAT I OWNED THE CAR I REMARKED THAT THE BRAKES DID NOT SEEM TO FUNCTION LIKE ABS BRAKES ON OTHER CARS THAT I HAD DRIVEN. I CHALKED IT UP TO THE FACT THAT CAR WAS NEW TO ME AND HAD MANY FEATURES THAT WERE DIFFERENT FROM A TRADITIONAL CAR. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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