Toyota Prius Complaints (2010)

2,829 consumer complaints on file.

#10305773February 4, 2010
SERVICE BRAKES, HYDRAULIC
WE HAVE A NEW 2010 TOYOTA PRIUS TYPE IV THAT MY WIFE DRIVES. SEVERAL TIMES NOW SHE HAS EXPERIENCED PROBLEMS WITH THE BRAKING SYSTEM; WHEN SHE APPLIED THE BRAKES THE CAR LUNGED FORWARD AND THEN SHE HAD TO APPLY THE BRAKES REALLY HARD IN ORDER TO GET IT TO STOP. THIS OCCURRED SEVERAL TIME UPON HITTING A BUMP, BUT IT HAS ALSO OCCURRED ON A SMOOTH SURFACE ROAD. WE OBTAINED THIS NEW CAR IN SEPTEMBER 2009; SO THE FREQUENCY OF THIS PROBLEM IS PRETTY HIGH. WE UNDERSTAND THAT OTHERS ARE EXPERIENCING THIS SAME PROBLEM... WE WOULD LIKE TO CONFIRM AND COMPLAIN THAT WE TOO ARE EXPERIENCING THESE SAME PROBLEM WITH OUR PRIUS. WE HAVE CALLED THE LOCAL CAR DEALER WHERE WE PURCHASED THE VEHICLE, THEY ARE UNAWARE OF THIS PROBLEM AND OFFERED TO DO NOTING ABOUT IT. WE ALSO TRIED TO CALL THE TOYOTA EXPERIENCE CENTER BUT THE 800 NUMBER WAS OVER RUN WITH CALLS AND STATED THAT THEY COULD NOT PROCESS OUR CALL DUE TO HIGH CALL VOLUME. AT THIS POINT I AM VERY CONCERNED FOR THE SAFETY OF THOSE IN THE CAR AND THOSE WHO MAY BE STRUCK SHOULD WE EXPERIENCE THIS PROBLEM AT A CRITICAL MOMENT IN STOPPING THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305786February 4, 2010
SERVICE BRAKES, HYDRAULIC
I OWN A 2010 TOYOTA PRIUS, PURCHASED IN OCTOBER OF 2009. I CONTACTED THE DEALER ABOUT SLIPPAGE WHEN BRAKING AND THEY WERE NOT HELPFUL. WHEN THE BRAKES ARE APPLIED, THE CAR DOES NOT STOP BUT FEELS LIKE IT IS SLIPPING AND YOU NEED TO REAPPLY THE BRAKES. I CONTACTED TOYOTA ABOUT THIS PROBLEM AND THEY DID NOT RESPOND. I HAVE NOW RECONTACTED THE DEALER AND THEY TOLD ME TO WAIT TO HEAR BACK FROM THEM. THEY HAVE NOT OFFERED TO LOAN ME A CAR UNTIL THIS PROBLEM IS RESOLVED. I AM DEEPLY DISAPPOINTED BY TOYOTA AND THE DEALERSHIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305730February 4, 2010
SERVICE BRAKES, HYDRAULIC
I HAVE A 2010 PRIUS, WHICH HAS EXPERIENCED THE BRAKE DELAY PROBLEM THAT I READ ABOUT IN THE NEWS TODAY. IT HAS HAPPENED APPROXIMATELY 3 TIMES SINCE I PURCHASED THE CAR IN NOVEMBER 2009. I PRESSED ON THE BRAKE, AND THE CAR DID NOT SLOW IMMEDIATELY. EACH TIME THERE WAS A MOMENTARY DELAY, WHICH FRIGHTENED ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305735February 4, 2010
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
TL*THE CONTACT OWNS A 2010 PRIUS. WHILE DRIVING APPROXIMATELY 5 MPH ON UNEVEN PAVEMENT THE VEHICLE LUNGED FORWARD AND SHE WAS FORCED TO ENGAGE THE BRAKE PEDAL TWICE TO STOP THE VEHICLE. THE FAILURE OCCURRED 10 TIMES PRIOR TO HAVING IT DIAGNOSED BY THE DEALER. THE DEALER STATED THAT NOTHING WAS WRONG WITH THE VEHICLE. THE FAILURE MILEAGE WAS 4. THE CURRENT MILEAGE WAS 3,800. UPDATED 03/12/10. *LJ THE CONSUMER STATED THE DEALER FIX THE PROBLEM AS SOON AS THE RECALL WAS ANNOUNCED. UPDATED 07/13/10*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305745February 4, 2010
SERVICE BRAKES, ELECTRIC
WHILE DRIVING MY 2010 TOYOTA PRIUS, I NOTICE THAT AT TIMES THE CAR FAILS TO BRAKE ADEQUATELY. THIS HAPPENS WHEN BRAKING OVER UNEVEN PAVEMENT. THE FEELING IS AS IF THE CAR SPEEDS UP A LITTLE. IT'S DISCONCERTING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305747February 4, 2010
SERVICE BRAKES, ELECTRIC
CONFIRMATION OF BRAKE ISSUE WITH PRIUS. CAR BRIEFLY ACCELERATES ON ROUGH PATCHES OR GOING OVER POTHOLES WHEN USING BRAKE. NO ACCIDENTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305752February 4, 2010
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE ENGAGING THE BRAKE PEDAL DRIVING APPROXIMATELY 20 MPH OVER A POTHOLE, THE BRAKES TEMPORARILY FAILED TO FUNCTION. THE FAILURE OCCURRED WHENEVER HE DROVE OVER ROUGH ROAD SURFACES. THE DEALER STATED THAT WHEN A FIX BECOMES AVAILABLE THEY WOULD NOTIFY HIM. THE MANUFACTURER WAS NOT NOTIFIED. THE CURRENT MILEAGE WAS APPROXIMATELY 4,000. THE FAILURE MILEAGE WAS APPROXIMATELY 2,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305753February 4, 2010
SERVICE BRAKES, ELECTRIC
BRIEF BRAKING INTERRUPTION ON WET, UNEVEN PAVEMENT. 5 - 6 INCIDENTS FROM NOV THROUGH JAN - 2010 PRIUS BOUGHT AT THE END OF OCT 2009. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305770February 4, 2010
SERVICE BRAKES, HYDRAULIC
I LIKE MANY OTHERS HAVE HAD SKIDDING AND NON-RESPONSIVENESS WHEN I HIT THE BRAKES ON THE 2010 PRIUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305787February 4, 2010
SERVICE BRAKES, ELECTRIC
I CURRENTLY OWN A 2010 TOYOTA PRIUS AND OVER THE PAST FEW MONTH I'VE NOTICED A MOMENTARY LOSS IN MY BRAKING WHEN TURNING CORNERS OR COMING TO A STOP. I'M ALITTLE CONCERN THAT THIS MIGHT BE A DEGENERATIVE ISSUE THAT MAY CAUSE A SERIOUS ACCIDENT AT HIGH SPEEDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305793February 4, 2010
SERVICE BRAKES, HYDRAULIC
I HAVE NOTICED AN ISSUE WITH THE BRAKES IN MY 2010 PRIUS (IV) PURCHASED IN LATE AUGUST 2009 FROM WELLESLEY TOYOTA IN WELLESLEY, MA. I HAVE NOTICED AN ODD PULSING IN THE BRAKES, MUCH LIKE THE FEELING OF ALB SYSTEM KICKING IN. THE CAR SEEMS TO CONTINUE MOVING RIGHT THROUGH MY BRAKING. I SOMETIMES HAVE TO THEN SLAM THE BRAKES TO MAKE THE CAR STOP. THIS IS USUALLY TAKING PLACE AS I AM SLOWING TO A STOP SIGN OR LIGHT -- AND FREQUENTLY WHEN I'M GOING DOWNHILL. I HAD THOUGHT IT HAD SOMETHING TO DO WITH THE SWITCH BETWEEN GAS & ELECTRIC POWERING BUT I CAN'T BE SURE OF THAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305805February 4, 2010
SERVICE BRAKES, HYDRAULIC
MY 2010 PRIUS WON'T STOP ON ROUGH OR ICED UP ROADS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305818February 4, 2010
SERVICE BRAKES, ELECTRIC
MY 2010 PRIUS, WHICH WAS PURCHASED IN MAY HAS HAD THE VERY BRAKE ISSUES THAT ARE BEING REPORTED. WHEN A BUMP IS HIT, THE CAR JERKS FORWARD QUITE UNEXPECTEDLY WHEN THE BRAKES ARE APPLIED. I THOUGHT IT WAS JUST MY IMAGINATION OR THAT I HIT A SLICK SPOT, BUT IT HAS HAPPENED MANY TIMES. THE FACT THAT TOYOTA KNEW ABOUT THIS AND HID IT FROM THE FIRST PRIUS OWNERS IS UNBELIEVABLE. SINCE THEY HAVE BEEN FIXING IT ON NEWER MODELS AND DID NOT TELL OWNERS OF THE FIRST ONES OFF THE PRODUCTION LINE T, I THINK A CLASS ACTION LAW SUIT SHOULD BE UNDERTAKEN. I AM VERY ANGRY AND WOULD LIKE SOME MECHANISMS FOR GETTING RID OF THIS CAR, GIVEN TOYOTA'S DECEPTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305823February 4, 2010
SERVICE BRAKES, ELECTRIC
2010 TOYOTA PRIUS LOOSING BRAKING POWER FOR SHORT PERIOD OVER A BUMP. CAN REPEAT IT CONSISTENTLY OVER THE SAME AREA ON THE STREET VERY CLOSE TO MY WORKING PLACE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305844February 4, 2010
SERVICE BRAKES, HYDRAULIC
BRAKES ARE TERRIBLE. VEHICLE COMPUTER CAUSES BRAKES TO UNLOAD WHEN GOING OVER VERY ROUGH ROAD OR POTHOLES. IF STOPPING JUST BEHIND TRAFFIC, COLLISION IS ALWAYS IMMINENT. BRAKES ARE ALSO EXTREMELY SENSITIVE, ESPECIALLY AT LOW SPEEDS. WHILE TRYING TO FEATHER THE BRAKES WHILE BACKING OUT OF A PARKING SPACE (FOR INSTANCE) THE COMPUTER SEEMS TO TELL THE BRAKES TO FULLY CLAMP DOWN WITHOUT APPLYING ADDITIONAL FORCE TO THE BRAKE PEDAL. THIS CAUSES A LURCHING MOTION AS OPPOSED TO A SMOOTH BACKUP AT IDLE SPEED. ALSO, WHEN COMING TO A STOP, THE SLOWER YOU GO, THE MORE SENSITIVE THE BRAKING BECOMES SUCH THAT YOU ARE TRYING TO NOT OVER-APPLY THE ALREADY SENSITIVE BRAKES YOU INEVITABLY END UP STOMPING ON THEM AT THE LAST MINUTE BECAUSE THE AMOUNT OF TRAVEL FROM ZERO TO FULL BRAKING IS MINISCULE. I HAVE OWNED ALL THREE GENERATIONS OF PRIUS. THE FIRST HAD BRAKES THAT WERE UNUSUAL DUE TO THE REGENERATIVE SYSTEM, BUT THEY HAD ACCEPTABLE AMOUNT OF PEDAL TRAVEL AND WERE NOT A PROBLEM. THE SECOND GENERATION'S BRAKES WERE MUCH IMPROVED OVER THE FIRST EDITION AND THEY FELT ALMOST LIKE NORMAL BRAKES. BUT THIS THIRD GENERATION'S BRAKES ARE ABSOLUTELY HIDEOUS! I COMPLAINED ABOUT THEM TO THE DEALER ABOUT A MONTH AGO AND THEY SAID THEY WERE NORMAL AND THAT ALL PRIUS BRAKES WERE LIKE THAT. THAT DOESN'T MAKE IT RIGHT! I AM GLAD ALL THIS PUBLICITY HAS VINDICATED MY ASSERTIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305799February 4, 2010
SERVICE BRAKES, ELECTRIC
BRAKING SYSTEM. I NOTICE THAT AS I PULL UP TO A STOP SIGN WHILE DRIVING, I APPLY THE BRAKES LIGHTLY TO SLOW DOWN GRADUALLY. I HAVE NOTICED MULTIPLE TIMES THAT WHEN I HIT A BUMPY SPOT OR A POTHOLE, THE CAR LOSES IT BRAKING CAPACITY. I MASH THE BRAKE DOWN HARDER TO SLOW DOWN IF NECESSARY AND THEN IT WORKS FINE. I DON'T KNOW IF IT IS RELATED TO THE CAR'S ABILITY TO ABSORB KINETIC ENERGY AND RECHARGE THE HYBRID BATTERY OR WHAT. I ALSO NOTICED ONE DAY WHEN IT BEGAN TO SNOW HEAVILY, THE ROADS WERE VERY SLIPPERY AND I ALMOST SKIDDED OFF THE ROAD AS I APPLIED THE BRAKES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305800February 4, 2010
SERVICE BRAKES, HYDRAULIC, TRACTION CONTROL SYSTEM
I BOUGHT A 2010 PRIUS IN OCTOBER 2009. I BROUGHT THE PRIUS BACK TO THE DEALER, STEVENSON TOYOTA, FOR A PROBLEM THAT WOULD OCCUR WHEN THE VEHICLE BRAKE WAS COMPLETELY DEPRESSED AND THE TRACTION CONTROL LIGHT WOULD COME ON. I ALSO MENTIONED THAT WHEN I WOULD HIT A BUMP OR DRIVE ON ICE, IT DID NOT SEEM THAT THE VEHICLE WOULD STOP PROPERLY AND THAT WHEN HITTING A BUMP, THE VEHICLE WOULD SEEM TO "LURCH FORWARD". THE DEALER SAID THIS WAS A SAFETY ASPECT OF THE VEHICLE AND WAS NORMAL OPERATION. A FEW WEEKS LATER, I CALLED THE DEALER AGAIN TO REITERATE MY CONCERNS ABOUT THE BRAKING PROBLEM AND THE LURCHING FORWARD WHEN HITTING A BUMP, THEY AGAIN REPEATED THAT IT WAS A SAFETY MEASURE NEW ON THE 2010 PRIUS MODELS. NOW THAT THE RECALL IS OUT, I AM SKEPTICAL ON THE VALIDITY OF THEIR STATEMENTS SAYING THAT IT WAS A NEW 2010 SAFETY FEATURE. MY WIFE WHO ALSO DRIVES THE VEHICLE DOES NOT FEEL SAFE DRIVING IN THE SNOW BECAUSE OF THE FEEL OF THE BRAKES WHEN ATTEMPTING TO STOP. I BOUGHT THE CAR FOR HER BUT NOW DRIVE IT MORE BECAUSE SHE DOES NOT FEE SAFE IN THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305850February 4, 2010
VEHICLE SPEED CONTROL
I TOO HAVE NOTICED A STRANGE FEELING OF SPEEDING UP INSTEAD OF SLOWING DOWN WHEN DRIVING OVER A LARGE BUMP ON A STREET IN MY 2010 PRIUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305861February 4, 2010
SERVICE BRAKES, HYDRAULIC
I OWN A 2010 TOYOTA PRIUS AND HAVE EXPERIENCED SEVERAL TIMES THE BRAKING FAILURE PROBLEMS RECENTLY DISCUSSED IN THE NATIONAL MEDIA ON SNOW AND ICE AND ON ROUGH ROAD SURFACES. THIS HAS HAPPENED SEVERAL TIMES DURING THE WINTER WEATHER SEASON PARTICULARLY ON SNOW AND ICE. I PURCHASED MY PRIUS IN JULY 2009. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305817February 4, 2010
SERVICE BRAKES, HYDRAULIC
WHILE APPROACHING A STOP SIGN AT A PARTICULAR INTERSECTION WITH A BUMP AND POTHOLE JUST BEFORE THE STOP AREA AT APPROX 30MPH, CAR MOMENTARILY LOSES BRAKING POWER WHEN PASSING OVER BUMP AND POTHOLE. I CAN REPLICATE THIS ISSUE EVERY TIME I APPROACH THIS INTERSECTION, AND IT HAS HAPPENED SEVERAL TIMES SINCE WE BOUGHT THE CAR IN 8/09. PROBLEM WAS REPORTED TO DEALER IN SEPTEMBER, AND WE WERE TOLD THERE WAS NO ISSUE WITH THE BRAKES ON THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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