Toyota Prius Complaints (2010)

2,829 consumer complaints on file.

#10305459February 4, 2010
SERVICE BRAKES, HYDRAULIC
MY 2010 TOYOTA PRIUS BRAKE PROBLEM: TO BEGIN DRIVING MY PRIUS FROM A STOPPED POSITION ONE RELEASES THE BRAKE PEDAL BEFORE PRESSING THE ACCELERATOR PEDAL. QUITE OFTEN WHEN ATTEMPTING TO RELEASE THE BRAKE PEDAL ON MY PRIUS THERE WILL BE AN INSTANT JERK AND ANY VEHICLE MOVEMENT APPEARS TO BE DEAD LOCKED. AFTER SEVERAL ATTEMPTS IT WILL THEN APPEAR TO STRAIGHTEN OUT AND THEN DRIVING IS OK. CONSIDERING MY DRIVING HABITS, THIS IS VERY MUCH A SAFETY PROBLEM FOR ME, AND ALSO I DON'T TRUST THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305460February 4, 2010
VEHICLE SPEED CONTROL
SUDDEN UNINTENDED ACCELERATION, MOMENTARILY LOSES BRAKING WHEN IT GOES OVER UNEVEN ROADS, POTHOLES ..ETC. OCCURS SEVERAL TIMES A DAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305467February 4, 2010
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT WHEN SHE ATTEMPTED TO STOP THE VEHICLE BY ENGAGING THE BRAKE PEDAL WHILE DRIVING APPROXIMATELY 26 MPH OVER A POTHOLE, THE VEHICLE LUNGED FORWARD. THE DEALER CONFIRMED THAT THE VEHICLE WAS FUNCTIONING PROPERLY SINCE IT HAS AN ELECTRICAL ENGINE. THE FAILURE CONTINUED TO OCCUR AND HAS BECOME MORE CONSISTENT. THE FAILURE MILEAGE WAS 11,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305471February 4, 2010
SERVICE BRAKES, ELECTRIC
EVERY TIME WE DRIVE DOWN A HILL NEAR OUR HOUSE AND HIT A POTHOLE/CRACK IN THE ROAD, THE 2010 PRIUS SEEMS TO ACCELERATE THROUGH THE POTHOLE EVEN THOUGH I AM BREAKING DOWN THE HILL. THIS HAS HAPPENED SINCE THE FIRST DAY WE DROVE THE CAR (IN AUGUST 2009). THERE HAVE BEEN NO ACCIDENTS OR INJURIES SINCE THIS ROAD IS NOT HEAVILY TRAVELED, BUT IT MAKES ME HESITANT TO DRIVE MY CAR IF I HAVE TO GO DOWN THAT HILL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305472February 4, 2010
SERVICE BRAKES, HYDRAULIC
ON ABOUT 5 OR 6 OCCASIONS, I HAVE EXPERIENCED A MOMENTARY LOSS OF BRAKING CAPABILITY IN MY 2010 TOYOTA PRIUS, WHICH I PURCHASED IN NOVEMBER, 2009. NO INJURIES OR ACCIDENTS OF ANY KIND HAVE OCCURRED AND THE LOSS OF BRAKING WAS FOR ONLY A SECOND OR SO, BUT WHEN I READ THE REPORTS TODAY OF NHTSA'S INVESTIGATION I KNEW THAT WHAT I HAD EXPERIENCED IS EXACTLY WHAT HAS BEEN DESCRIBED BY OTHERS. THIS INCIDENT HAS OCCURRED WHEN BRAKING AT A RELATIVELY LOW RATE OF SPEED (25MPH OR LESS) OVER A BUMPY, UNEVEN SURFACE IN WHICH BOTH FRONT TIRES ARE GOING OVER THE UNEVEN SURFACE. THE BRAKE PEDAL DEPRESSES AS NORMAL AND THE BRAKES BEGIN TO WORK, BUT AT THE MOMENT OF CONTACT WITH THE BUMPY AREA THE BRAKES STOP WORKING MOMENTARILY, CAUSING THE VEHICLE TO BEGIN MOVING FORWARD QUICKLY FOR JUST A SECOND. IT FEELS ALMOST LIKE THE VEHICLE IS SLIDING OR SPEEDING UP FOR JUST A SECOND BEFORE RESUMING A DESCENT IN SPEED. I ABSOLUTELY LOVE MY PRIUS AND IN ALL OTHER WAYS IT IS A GREAT VEHICLE, BUT I DID FEEL IT WAS IMPORTANT TO REPORT THIS INCIDENT GIVEN YOUR ONGOING INVESTIGATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305474February 4, 2010
SERVICE BRAKES, ELECTRIC
WHEN DRIVING THROUGH AN ALLEY, AT THE END, BEFORE I STOP FOR THE STREET, THERE IS A POTHOLE. TWICE I HIT IT WHILE BRAKING FOR THE STOP SIGN AT THE STREET AND SOMETHING FELT WEIRD, LIKE THE BRAKE DIDN'T QUITE HOLD. HONESTLY I THOUGHT I MOVED MY FOOT FROM THE BRAKE OR SOMETHING. I THINK IT MAY HAVE HAPPENED ONE OTHER TIME. I AM CONSCIOUS OF IF BECAUSE I WANTED TO BE AWARE IF I WAS DOING SOMETHING WRONG SO I COULD CORRECT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305482February 4, 2010
SERVICE BRAKES, HYDRAULIC
I HAVE HAD THE 2010 PRIUS FOR 2 MONTHS NOW. I HAVE EXPERIENCED THE BRAKE FAILURE WHEN GOING OVER POTHOLES (WHICH THERE ARE MANY OF IN LOS ANGELES) ABOUT 8 TIMES IN THE LAST 2 MOS. OVER A POTHOLE, I STEP ON THE BRAKE AND INSTEAD OF BRAKING MY CAR ACTUALLY ACCELERATES A LITTLE, AS IF THE POTHOLE IS PUSHING ME FORWARD. IT'S A LOSS OF CONTROL OVER THE VEHICLE FOR THOSE 1-3 SECONDS, AND IF ANOTHER CAR WERE IN FRONT OF ME NO DOUBT I'D HIT IT AS THE BRAKES FAIL. I THOUGHT IT WAS A PROBLEM WITH JUST MY CAR UNTIL I READ THE NEWS TODAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305491February 4, 2010
SERVICE BRAKES, ELECTRIC
JUST ADDING FUEL TO THE FIRE, BUT I HAVE A 2010 TOYOTA PRIUS AND THERE IS DEFINITELY A BRAKING ISSUE. SPECIFICALLY, I NOTICE IT WHEN I HIT A POTHOLE (AND I LIVE IN LOS ANGELES, WHICH IS ALL THE TIME). I FRANKLY DON'T KNOW WHETHER THERE'S ACTUAL ACCELERATION OR JUST TOTAL LOSS OF BRAKING (I BASICALLY NOTICE IT AT SLOWER CITY SPEEDS--BRAKING WHILE TURNING A CORNER, FOR EXAMPLE), BUT THERE IS DEFINITELY A MOMENTARY "SURGE." IT HAPPENS REGULARLY (IGNORE THE DATE I HAD TO ENTER BELOW)--SO MUCH SO THAT AT THIS POINT I ANTICIPATE IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305515February 4, 2010
SERVICE BRAKES, HYDRAULIC
I PURCHASED A 2010 TOYOTA PRIUS IV IN NOVEMBER OF 2009. WITHIN A WEEK OF DRIVING THE CAR I WAS MAKING A RIGHT TURN AT AN INTERSECTION AND DROVE OVER A POT-HOLE. WITHIN A SECOND OF HITTING THE POT-HOLE I FELT AS IF THE CAR SLID FORWARD WITHOUT RESISTANCE RATHER THAN FEELING IT BEING SLOWED BY THE BRAKES. A FEW SECONDS LATER THE CAR SEEMED TO RECOVER AND FEEL NORMAL. I EXPERIENCED THIS TWO MORE TIMES AT THE SAME INTERSECTION WHEN HITTING THE SAME POT-HOLE. I ALSO EXPERIENCED SOMETHING SIMILAR WEEKS LATER ON A DIFFERENT ROAD. MY WIFE REPORTED SIMILAR EXPERIENCES 3-4 TIMES. WE FELT THIS WAS CAUSED BY UNFAMILIARITY WITH THE CARS TRACTION CONTROL SYSTEM. THE RECENT NEWS REPORTS ON TOYOTA BRAKING PROBLEMS IS MAKING IS RECONSIDER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305517February 4, 2010
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
TL* THE CONTACT OWNS 2010 TOYOTA PRIUS. THE CONTACT STATED WHEN EVER THE VEHICLE GOES OVER A BUMP IN THE ROAD OR POTHOLE THE BRAKING SYSTEM WILL NOT SLOW THE VEHICLE DOWN EVEN THOUGH THE BRAKES ARE BEING APPLIED. ALSO THE CONTACT STATED THAT IT TAKES TO MUCH PRESSURE TO APPLY THE BRAKES FOR A NEW CAR. THE CONTACT TOOK THE VEHICLE TO A DEALER AND THE SERVICE TECH. DROVE THE VEHICLE AND INFORMED THE CONTACT THAT THE BRAKES WERE FINE AND THAT IS HOW THE VEHICLE IS DESIGNED AND TO APPLY MORE PRESSURE. THE CONTACT DOES NOT FEEL SAFE DRIVING THIS VEHICLE BECAUSE THE VEHICLE HIT A BUMP AND ACCELERATED IN TO A INTERSECTION WHILE THE BRAKES WERE APPLIED. FAILURE MILEAGE WAS 2.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305518February 4, 2010
SERVICE BRAKES, HYDRAULIC
EVERY TIME MY CAR HITS A POTHOLE, SPEEDBUMP WHILE BRAKING THE CAR FAILS TO RESPOND AND RESULTS IN A FORWARD LURCH ALMOST CAUSING COLLISIONS AND SAFETY HAZARDS FOR DRIVERS WITH THIS CAR. EVERY SINGLE TIME WHILE BRAKING AND HITTING UNEVEN PAVEMENT, POTHOLES, SPEEDBUMPS ETC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305527February 4, 2010
SERVICE BRAKES, ELECTRIC
I STEPPED ON MY BRAKE AND MY CAR KEPT ACCELERATING. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10305530February 4, 2010
SERVICE BRAKES, HYDRAULIC
I PURCHASED A 2010 TOYOTA PRIUS IV IN NOVEMBER OF 2009. WITHIN A WEEK OF DRIVING THE CAR I WAS MAKING A RIGHT TURN AT AN INTERSECTION AND DROVE OVER A POT-HOLE. WITHIN A SECOND OF HITTING THE POT-HOLE I FELT AS IF THE CAR SLID FORWARD WITHOUT RESISTANCE RATHER THAN FEELING IT BEING SLOWED BY THE BRAKES. A FEW SECONDS LATER THE CAR SEEMED TO RECOVER AND FEEL NORMAL. I EXPERIENCED THIS TWO MORE TIMES AT THE SAME INTERSECTION WHEN HITTING THE SAME POT-HOLE. I ALSO EXPERIENCED SOMETHING SIMILAR WEEKS LATER ON A DIFFERENT ROAD. MY WIFE REPORTED SIMILAR EXPERIENCES 3-4 TIMES. WE FELT THIS WAS CAUSED BY UNFAMILIARITY WITH THE CARS TRACTION CONTROL SYSTEM. THE RECENT NEWS REPORTS ON TOYOTA BRAKING PROBLEMS IS MAKING IS RECONSIDER. PLEASE NOTE I PRESSED THE SUBMIT BUTTON TWICE. THE FIRST ONE PROVIDED ME CONFIRMATION NUMBER 10305515. I FAILED TO NOTICE AN ERROR WITH THE MODEL YEAR. I ENTERED 2009 INSTEAD OF THE CORRECT 2010. THEREFORE I SUBMITTED THE COMPLAINT A SECOND TIME WITH THE CORRECTED YEAR. SORRY FOR ANY INCONVENIENCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305544February 4, 2010
SERVICE BRAKES, ELECTRIC
MY 2010 PRIUS SEEMS TO MOMENTARILY LURCH FORWARD WHEN DRIVING OVER BUMPS AND BRAKING AT THE SAME TIME. IT SEEMS THAT THE BRAKE DISENGAGES MOMENTARILY AND THEN RE-ENGAGES. I HAVE NOT HAD ANY ACCIDENT, AND THE TIME OF DISENGAGEMENT IS VERY SHORT, BUT IT DOES SCARE ME A LITTLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305548February 4, 2010
SERVICE BRAKES, ELECTRIC
MY 2010 PRIUS BRAKES SKIP WHEN GOING OVER LARGE BUMPS OR HOLES MAKING THE CAR SURGE FORWARD RATHER THAN SLOW. I NOTICE IT AT A HIGHER RATHER THAN LOWER SPEEDS. I THOUGHT IT WAS JUST ME UNTIL I HEARD OTHERS HAVING THE SAME PROBLEM. IT WAS A DAILY PROBLEM AS I GO TO WORK THE SAME DAY AND IT HAPPENED IN THE SAME SPOT SO THE APPROX. INCIDENT DATE BELOW IS SORTA INVALID. IN ADDITION, I DON'T KNOW I CHECKED THE CORRECT "BRAKE" SECTION, I JUST KNOW IT'S THE BRAKES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305594February 4, 2010
SERVICE BRAKES, HYDRAULIC
BRAKE FAILURE - AS I DRIVE TO WORK EACH DAY THERE IS A PLACE WHERE I AM TURNING ONTO A DIFFERENT ROAD TO GET TO WORK. AS I APPROACH THE TURN I BRAKE TO SLOW DOWN AND I ALWAYS HIT A BUMP IN THE ROAD AND/OR A POTHOLE CLOSE TO THE INTERSECTION. AS I HIT THE AREA, MY CAR SHOOTS FORWARD AND IT FEELS LIKE I HAVE LOST MY BRAKES. I CAN RECOVER QUICKLY BY KEEPING MY FOOT ON THE BRAKE, BUT IF I WAS CLOSER TO THE INTERSECTION I COULD OVERSHOOT IT AND HIT SOMEONE OR SOMEONE COULD HIT ME. I MENTIONED IT TO THE SERVICE MANAGER WHEN I GOT MY FIRST OIL CHANGE AT 5000 MILES AND HE SEEMED VERY UNCONCERNED AND HE SAID IT WAS PROBABLY THE ABS BRAKES FAILING BECAUSE THE TIRE LOST CONTACT WITH THE ROAD. WELL I ALSO HAVE A 2002 HIGHLANDER AND HAVE NEVER HAD THE PROBLEM WITH THIS CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305608February 4, 2010
SERVICE BRAKES, ELECTRIC
WITH MY 2010 PRIUS (PURCHASED LATE AUG 2009), IT HAS EXACTLY THE SAME PROBLEM OTHERS HAVE DESCRIBED. WHILE GOING DOWNHILL, WITH THE BRAKES APPLIED, HITTING POTHOLES OR BUMPY ROAD SURFACE CAUSES THE CAR TO ACCELERATE. IT HAPPENS "EVERY SO OFTEN". IT'S QUITE OBVIOUS WHEN IT HAPPENS AND CLEARLY A SAFETY HAZARD. I HAVE TAKEN IT INTO THE DEALER BUT THE PROBLEM IS NOT REPRODUCIBLE EVERY TIME AND THEY HAVE NO OFFICIAL WORD FROM TOYOTA ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305615February 4, 2010
SERVICE BRAKES, ELECTRIC
WHEN I APPLY THE BRAKE IN MY 2010 PRIUS IF I HIT A POTHOLE OR SPEEDBUMP THE BRAKES RELEASE AND THE CAR TAKES OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305616February 4, 2010
SERVICE BRAKES, ELECTRIC
MAKING A LEFT TURN AT SLOW RATE OF SPEED AFTER ENCOUNTERING MINOR POTHOLE. A FEELING OF LOSS OF CONTROL OF CAR OR BRAKING. BRAKING DID NOT ALLOW PROPER TRAJECTORY OF CAR IN TURN, CAUSING CAR TO HIT AND ROLL OVER CURB AND SHORT SHRUBBERY WITH RIGHT FRONT TIRE. TIRE WAS FLATTENED, AND APPROXIMATELY $7000 DAMAGE WAS DONE TO CAR FRAME. NO OTHER VEHICLES INVOLVED. LEGACY TOYOTA IN TALLAHASSEE, FL COMPLETED BODY REPAIRS. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10305624February 4, 2010
SERVICE BRAKES, HYDRAULIC
BRAKING PROBLEM NOTED WITH PRIUS 2010. ON UNEVEN PAVEMENT WHILE STRONGLY BRAKING, THE CAR LURCHES FORWARD FOR A MOMENT, PRIOR TO FINALLY BRAKING (FELT AS THOUGH IT WAS "SLIPPING" UNTIL IT CAUGHT THE PAVEMENT AGAIN). THIS HAS OCCURRED APPROXIMATELY 5 - 6 TIMES SINCE PURCHASE 07/31/09. CONTACTED SERVICE DEPT. IN 2009 BY PHONE, BUT THEY HAD NO OTHER COMPLAINTS. AT SOME LEVEL I WAS THINKING IT WAS JUST MY IMAGINATION OR SOME KIND OF HIGH TECH GLITCH THAT I HAD TO LIVE WITH. AT SERVICING IN JANUARY ALL SYSTEMS WERE ASSESSED WITHOUT ABNORMALITY, ALTHOUGH I DID NOT FORMALLY COMPLAIN ABOUT MY BRAKES AT THAT TIME. THE ISSUE REMAINS, AND I DO BELIEVE THAT IT IS A SAFETY ISSUE, AND THAT REAR-ENDING ANOTHER VEHICLE IS A REAL POSSIBILITY DUE TO LACK OF CONTROL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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