Toyota Prius Complaints (2007)

2,004 consumer complaints on file.

#11054486December 13, 2017
UNKNOWN OR OTHER
THERE IS A COMMON PROBLEM WITH THE INSTRUMENT CLUSTER COMBINATION METER WHICH CONTAINS THE SPEEDOMETER DISPLAY. THIS CLUSTER TENDS TO MALFUNCTION WHEN THE VEHICLE IS TURNED ON. THE DISPLAY WILL NOT TURN ON WITH THE REST OF THE VEHICLE. THIS MALFUNCTION ALLOWS A DRIVER TO CONTINUE TO OPERATE THE VEHICLE, BUT WITHOUT THE SPEEDOMETER, ODOMETER, AND GEAR SHIFT DISPLAY. THIS IS A SAFETY ISSUE BECAUSE MANY PRIUS DRIVERS ARE DRIVING WITHOUT THE USE OF A SPEEDOMETER!!! TOYOTA ISSUED A 9 YEAR EXTENDED WARRANTY ON THIS MANUFACTURING DEFECT FOR THEIR 2ND GENERATION PRIUS MODELS. CLEARLY THIS IS EVIDENCE THAT THIS IS A VERY COMMON ISSUE. WITH 2ND GENERATION PRIUS SERIES (2003-2009) RAPIDLY AGING OUT OF THIS 9 YEAR EXTENDED CUSTOMER SUPPORT PROGRAM, THIS POSES AN EVER INCREASING CONSUMER SAFETY RISK TO THE GENERAL PUBLIC. REPAIR COSTS THE TRADE IN VALUE OF THE VEHICLE IS LESS THAN $3,000 WHILE THE REPAIR QUOTED BY MY LOCAL TOYOTA DEALERSHIP WAS $1028. THIS REPAIR COST HIGHLY DISCOURAGES OWNERS TO GET THIS FIXED. SINCE THERE IS LITTLE INCENTIVE TO INVEST IN THIS COSTLY REPAIR, I AM CONCERNED THAT MANY PRIUS DRIVERS ARE DRIVING WITHOUT A SPEEDOMETER! BY GOING THOUGH CONSIDERABLE EFFORT TO DETACH THE START BATTERY WHEN THIS PROBLEM SURFACES, THE COMPUTER SYSTEM IN THE DISPLAY CAN GO THOUGH A HARD RESET, AND TENDS TO OPERATE PROPERLY FOR A SHORT PERIOD OF TIME. THIS WOULD ALLOW AN INDIVIDUAL TO EASILY PASS A SAFETY INSPECTION, BUT THE CONSIDERABLE EFFORT TO GO THOUGH THIS PROCESS WOULD PREVENT CONSUMERS TO GO THOUGH THIS EFFORT EVERY TIME THE DISPLAY WENT OUT. THE INSTRUMENT CLUSTER SHOULD BE RECALLED IN THE INTEREST OF PUBLIC SAFETY! THESE VEHICLES NEED TO BE REPAIRED OR TAKEN OFF THE STREETS! VEHICLE SAFETY INSPECTIONS ARE NOT LIKELY TO CATCH THIS ISSUE, AS THE PROBLEM CAN BE TEMPORARY MASKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051902December 2, 2017
EXTERIOR LIGHTING
HEADLIGHTS (LOW-BEAM) TURNED OFF RANDOMLY WHILE DRIVING AT NIGHT. FLICKING LIGHT SWITCH OFF AND BACK ON USUALLY TURNED LIGHTS BACK ON. FLICKING ON BRIGHTS AND THEN BACK TO LOW DIDN'T HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051836December 1, 2017
EXTERIOR LIGHTING
HID HEADLIGHTS GO OFF WHILE DRIVING. TURNING OFF AND BACK ON WILL RESTART FOR A BIT. SOMETIMES THEY ARE DIM OR FLICKER BEFORE GOING OFF. I HAVE CHANGED THE BALLAST AND BULBS FOR BOTH SIDES MULTIPLE TIMES OVER THE PAST 5 YEARS WITHOUT A PERMANENT REPAIR. HAD ALL WORK REDONE WITH NEW TOYOTA PARTS ON 11/29 AND THEY ARE NOT WORKING AGAIN ON 12/1. APPARENTLY THIS IS A KNOWN DEFECT WITH THIS MODEL AND TOYOTA EXTENDED THE WARRANTY BUT THAT IS LONG SINCE PAST. THE VEHICLE IS UNUSABLE AFTER DARK AS THEY ARE NOW BOTH GOING OFF WITHOUT WARNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051633November 30, 2017
EXTERIOR LIGHTING
THE HEADLIGHTS ARE PRONE TO TURNING TO OFF RANDOMLY, SOMETIMES ONE SIDE, OTHER TIMES BOTH SIDES. AFTER TURNING THEM ON/OFF AT THE STEERING COLUMN THEY WILL COME BACK ON FOR A WHILE THEN THE ISSUE STARTS OVER. THIS PROBLEM OCCURS WITH THE VEHICLE EITHER MOVING OR IN THE STATIONARY MODE. NO HEADLIGHTS WHEN DRIVING AT NIGHT IS A DEFINITE SAFETY HAZARD. SO FAR, TOYOTA REFUSES TO FIX. THE LIGHTS WILL GO OUT ONE AT A TIME IF THE DRIVERS SIDE LIGHT GOES OUT BOTH LIGHTS HAVE GONE OUT. I GOT A WARNING TICKET FOR HEADLIGHT OUT BY OFFICER WHEN I TURNED THEM OFF AND BACK ON THEY CAME ON. NEXT DAY WENT TO INSPECTION STATION AND THE LIGHTS PASSED. HAVE INSPECTION REPORT AND WARNING TICKET. DATE OF INCIDENT 11/27/2017. REPLACED BULBS SEVERAL TIMES. VERY DANGEROUS TO HAVE BOTH LIGHTS GO OUT DRIVING 70 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048815November 27, 2017
EXTERIOR LIGHTING
WITHOUT WARNING, ONE OR BOTH OF THE HEADLIGHTS WILL GO OUT. IT CAN HAPPEN SHORTLY AFTER STARTING THE CAR OR AT OTHER RANDOM TIMES. THE PROBLEM HAS CONTINUED FOR MONTHS. REPLACING THE BULBS DID NOT FIX THE PROBLEM. PROBLEM CONTINUED WITH SAME FREQUENCY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048273November 24, 2017
STRUCTURE:BODY, SERVICE BRAKES, UNKNOWN OR OTHER
AFTER I NOTICED THAT THE SUV SUFFICIENTLY AHEAD OF ME IN THE SAME LANE WAS STOPPING TO MAKE A LEFT TURN, I STARTED SLOWING DOWN WITH PLENTY OF SPACE. I GLANCED FOR A SECOND TO MY RIGHT SIDE TO CHECK SAFETY AROUND ANOTHER SET OF HEADLIGHTS. WHEN I FACED FORWARD I COULD SEE THAT I WAS GETTING TOO CLOSE TO THE ABOUT-TO-TURN CAR AHEAD OF ME. I IMMEDIATELY SLAMMED ON THE BRAKES, BUT THE CAR KEPT MOVING FORWARD AND SLAMMED INTO THE SUV'S REAR END. THANKFULLY THERE WERE NO PHYSICALLY INJURIES, BUT THE COLLISION CAUSED LOW/MODERATE DAMAGE TO THE SUV AND MAJOR DAMAGE TO MY PRIUS -- ENOUGH THAT THE RADIATOR WAS CLOBBERED, AND THAT MY CAR HAD TO BE TOWED. AT THE TIME OF THIS POST, THE REPAIR SHOP HAS NOT YET FINISHED EVALUATING IT AND REPORTING ON ALL THE DAMAGED PARTS AND THE ESTIMATE COSTS. PRIOR TO PURCHASING THIS VEHICLE ABOUT 9 MONTHS AGO, I HAD CHECKED FOR ACTIVE RECALLS BUT FOUND NONE, AND I CONFIRMED THE SAME SHORTLY AFTER THE PURCHASE. APPARENTLY, THOUGH, TOYOTA HAS NOT YET ISSUED A RECALL ON THE BRAKE SYSTEM EVEN AFTER MANY SIMILAR COMPLAINTS ABOUT SUCH A FAILURE DURING AN EMERGENCY NEED FOR A TOTAL STOP. I AM REALLY INTERESTED IN PURSUING FURTHER ACTION, POSSIBLY THROUGH LEGAL AVENUES.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11046124November 14, 2017
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2007 TOYOTA PRIUS. WHILE DRIVING UNKNOWN SPEEDS, THE HEADLIGHTS FAILED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 117,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045190November 10, 2017
STRUCTURE:BODY
WHEN THE TEMPERATURE DIPS BELOW 40 F, THE REAR GATE DOES NOT OPEN. THE RUBBER COVERING OF THE SWITCH TO LIFT THE GATE GETS VERY HARD AND DOES NOT RESPOND TO PRESSURE TO OPEN THE REAR LIFT GATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040844October 29, 2017
EXTERIOR LIGHTING
MY PASSENGER SIDE HEADLIGHT BULB GOES OFF SUDDENLY AND I HAVE TO SWITCH IT OFF AND ON AND IT WILL BACK ON FOR SOME TIME AND GOES OFF AGAIN. I PAID $ TO REPLACE THE HEADLIGHT BULB AND AFTER COUPLE OF MONTHS THE PROBLEM ARISE AGAIN AND THIS TIME IT'S BALLAST FAILURE WHICH I STILL DIDN'T FIX DUE TO HIGH COST. I NEED HELP IF TOYOTA CAN LOOK INTO THIS ISSUE WHICH DEALS WITH OUR DRIVING SAFETY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040442October 27, 2017
EXTERIOR LIGHTING
6 MONTHS AGO HAD BOTH HEADLIGHTS REPLACED. TODAY ONLY THE HIGHBEAMS WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034636October 19, 2017
EXTERIOR LIGHTING
THE HEADLIGHT RANDOMLY FLICKERS THEN GOES OUT. TURNING THE HEADLIGHTS OFF THEN ON WILL GET THE HEADLIGHT TO TURN BACK ON. THIS HAPPENS AT RANDOM TIMES AND IS DANGEROUS ESPECIALLY ON POORLY LIT ROADS IN THE DARK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032980October 11, 2017
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL* THE CONTACT OWNS A 2007 TOYOTA PRIUS. WHILE DRIVING UNKNOWN SPEEDS, THE INSTRUMENT CLUSTER WENT DARK AND FAILED WITHOUT WARNING. THE CONTACT CALLED A LOCAL DEALER (TOYOTA OF REDLANDS, 921 NEW YORK ST, REDLANDS, CA 92374) AND WAS INFORMED TO SCHEDULE A SERVICE APPOINTMENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER ADVISED THE CONTACT THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY AND REFERRED THE MANUFACTURER'S LEGAL DEPARTMENT PER THE CONTACT'S REQUEST. THE FAILURE MILEAGE WAS 191,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032791October 10, 2017
UNKNOWN OR OTHER
CLOCK SPRING WIRING HARNESS IN STEERING WHEEL GOING OUT. STARTED WITH NON-SAFETY ITEMS: A/C, DEFROST. NOW THE HORN DOES NOT WORK. OTHERS REPORT THAT AIR BAGS ARE ALSO CONNECTED TO THIS WIRING HARNESS WHICH IS FAILING. OTHER TOYOTA MODELS HAD RECALL BECAUSE CLOCK SPRING HARNESS CAUSED AIR BAGS TO FAIL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032099October 6, 2017
ELECTRICAL SYSTEM
OUR CAR WAS STATIONARY ALL 3 TIMES THE INSTRUMENT CLUSTER WENT OUT, WHERE WE COULD NOT SEE WHAT GEAR WE WERE IN, THE SPEEDOMETER, ODOMETER OR FUEL GAUGE. ONE TIME, EVEN THOUGH WE PUSHED THE POWER BUTTON, THE CAR WOULD NOT TURN OFF. TOYOTA ADVISED THEY ISSUED A WARRANTY ENHANCEMENT, AFTER A TECHNICAL SERVICES BULLETIN WAS ISSUED, BUT WE DID NOT RECEIVE THE NOTICE. WE FEEL THE NHTSA SHOULD HAVE MADE THEM ISSUE A RECALL AS THIS IS NOT SAFE. TOYOTA TOLD US WE ARE PAST THE 9 YEAR ENHANCEMENT SO THEY ARE REFUSING TO PAY FOR THE REPAIR. ALTHOUGH WE HAVE NOT EXPERIENCED IT, WE WERE TOLD OTHERS HAVE BEEN IN A SITUATION WHERE THE CAR CONKED OUT ON THE INTERSTATE WHEN THEY WERE GOING 65 MPH. WE HOPE NHTSA WILL MAKE TOYOTA ISSUE A RECALL ON THIS DANGEROUS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022681September 11, 2017
EXTERIOR LIGHTING
THE HEADLIGHTS MIGHT GO OFF WHEN I HAVE THEM ON. SOMETIMES ON THE DRIVERS SIDE SOMETIMES ON THE PASSENGER SIDE. IF I TURN THE HEADLIGHTS ON AND OFF THEY WILL COME BACK ON. SOMETIMES THIS HAPPENS A COUPLE OF TIMES IN A 1/2 TRIP SOMETIMES IT DOES NOT HAPPEN AT ALL. A LOOSE CONNECTION DOES NOT SEEM TO BE THE PROBLEM BECAUSE I CAN GO OVER BUMPS AND THE LIGHTS DON'T FLICKER OR GO OFF. THERE IS NO RHYME OR REASON, I WILL JUST BE DRIVING AND A HEADLIGHT WILL GO OFF AND WILL COME BACK ON IF I TURN THE HEADLIGHT SWITCH OFF THE BACK TO ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022473September 9, 2017
EXTERIOR LIGHTING
THE HEADLIGHTS FREQUENTLY SHUT OFF FOR NO APPARENT REASON, EITHER ONE OR THE OTHER OR BOTH. IT SEEMS TO OCCUR AT RANDOM, WHETHER IDLING OR WHILE IN MOTION. THE HEADLIGHTS WILL TURN BACK ON IF THE LIGHTS ARE SHUT OFF AND TURNED BACK ON, HOWEVER IT CAN BE DANGEROUS WHEN THE LIGHTS CAN BOTH SHUT OFF WHILE DRIVING ON A DARK ROAD AND THE CONSTANT TURNING OFF AND ON OF THE HEADLIGHTS WHILE DRIVING IS DISTRACTING AND POTENTIALLY DANGEROUS TO OTHER DRIVERS. I DON'T KNOW EXACTLY WHEN IT STARTED HAPPENING BUT IT HAS BEEN GOING ON FOR AT LEAST A YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020995August 31, 2017
EXTERIOR LIGHTING
HEADLIGHTS WILL RANDOMLY TURN OFF WHEN DRIVING OR PARKED. TURNING OFF AND THEN ON WILL WORK BUT ONLY FOR A SHORT TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019954August 27, 2017
EXTERIOR LIGHTING
HEADLIGHT / HEADLIGHTS RANDOMLY GO OFF WHILE DRIVING. SO FAR HAVE COME BACK ON BY TURNING SWITCH OFF AND ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019590August 25, 2017
UNKNOWN OR OTHER
GOOD YEAR WEATHERHANDLER FUEL MAXX TIRES WITH ONLY 9000 MILES DRY ROTTEN AND LOSS OF AIR AND COMING APART. DOT PJ19KY1R SOLD TO ME BY NATIONAL TIRE AND BATTERY FEB 9, 2016 MANUFACTURED JULY 16,3013 GOODYEAR WOULD NOT WARRANTY DEFECTS AND NATIONAL TIRE AND BATTERY WOULD NOT REPLACE. DUE TO DEFECTS IN THE TIRE. NATIONAL TIRE AND BATTERY PRORATED TIRES WITH 10/32 TREAD DEPTH ON ONE AND 9/32 ON THE REST. NEW TIRES THE COST TO ME WITH REPLACEMENT WAS THE SAME AS NEW. I WAS HAVING LOSS OF AIR IN THE TIRES DAILY. I KEPT THE OLD TIRES TO SHOW THE DEFECTIVE SIDEWALLS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012933August 5, 2017
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE HEADLIGHTS CONSTANTLY GO OFF BY THEMSELVES SPORADICALLY. I NEVER KNOW WHEN THE ISSUE OCCURS ONLY IF I SEE MY HEADLIGHTS REFLECTED IN THE CAR IN FRONT OF ME DO I KNOW WHETHER ONE OF THE LIGHTS ARE OUT. TURNING THE LIGHTS OFF AND CLICKING THEM BACK ON TEMPORARILY RESOLVES THE PROBLEM, BUT IT IS A CONSTANT PROBLEM THAT IS UNSAFE AND SCARY AT TIMES BECAUSE IT CAUSES EXTREME VISIBILITY ISSUES. THIS HAS HAPPENED AT ANY TIME, WHILE I'M ON THE STREET, WHILE I'M PARKED AND ON THE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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