Toyota Prius Complaints (2007)

2,004 consumer complaints on file.

#11079528March 15, 2018
SERVICE BRAKES
VEHICLE IS LEAKING BRAKE FLUID DUE TO A FAILED BRAKE ACTUATOR. BRAKES FAILED DUE TO THE ISSUE. I WAS TOLD THERE WAS A PRIOR EXTENDED WARRANTY, BUT I NEVER RECEIVED THE NOTIFICATION. TOYOTA GAVE ME ADDRESS AND IT WAS MAILED TO MY OLD HOME. VEHICLE IS NOW 2 MONTHS PAST THE EXTENDED WARRANTY DATE. I FEEL THIS IS A MAJOR SAFETY ISSUE AND SHOULD HAVE BEEN HANDLED AS A RECALL AND NOT AN EXTENSION OF WARRANTY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079109March 14, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2007 TOYOTA PRIUS. WHILE DRIVING 40 MPH, THE CONTACT NOTICED THAT THE DRIVER'S SIDE AIR BAG INDICATOR ILLUMINATED. THE CONTACT DROVE THE VEHICLE TO THE DEALER (MIKE JOHNSON'S HICKORY TOYOTA, 435 HWY 70, HICKORY, NC 28602) WHERE THE TECHNICIAN INFORMED THE CONTACT THAT THE AIR BAG WAS WORN OUT AND WOULD NEED TO BE REPLACED AT THE CONTACT'S EXPENSE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 100,000. *TT *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076293March 5, 2018
EXTERIOR LIGHTING
THE PASSENGER SIDE HEADLIGHT GOES OUT INTERMITTENTLY. TURNING OFF THE LIGHTS AND THEN BACK ON WILL TURN THE LIGHT BACK ON, SOMETIMES. DEALER'S REPAIR SHOP STATED HID LIGHTBULB WAS BAD AND REPLACED IT. IT DID NOT FIX THE PROBLEM. BASED ON OTHER POSTINGS, THIS IS A FAIRLY COMMON ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075779March 2, 2018
ELECTRICAL SYSTEM
THE DASHBOARD GOES BLACK! NO INSTRUMENTS. I HAVE CONTACTED TOYOTA AND THEY SAID I MISSED THE RECALL AND WON'T FIX IT. IT HAPPENED AGAIN TODAY! 3/02/2018 YOU HAVE TO PUT THE FOB IN AND PRESS THE START BUTTON FOR 3 SECONDS JUST TO GET THE CAR TO TURN OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075664March 1, 2018
FUEL/PROPULSION SYSTEM
THE PRIUS' CHARCOAL CANISTER HAS FAILED, TRIGGERING REPEATED "CHECK ENGINE" LIGHT WARNINGS. THIS SEEMS TO BE AN ISSUE PROMPTING A RECALL OF OTHER 2007 PRIUSES, LIKE MINE, BUT TOYOTA SAYS MY VEHICLE ISN'T COVERED. SEE: HTTPS://PAULTAN.ORG/2016/06/29/TOYOTA-CHARCOAL-CANISTER-RECALL/ HTTPS://WWW.JUST-AUTO.COM/NEWS/AIRBAG-AND-CARBON-CANISTER-RECALLS-FOR-29M-TOYOTA-VEHICLES_ID170365.ASPX HTTPS://REPAIRPAL.COM/CHARCOAL-CANISTER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075742March 1, 2018
EXTERIOR LIGHTING
THIS VEHICLE HAS AN ISSUE WITH ITS HEADLAMPS. WHILE DRIVING DOWN A MAJOR STREET IN THE DARK , THE PASSENGER HEADLAMP FLICKERED BETWEEN 1-3 SECONDS BEFORE SHUTTING OFF COMPLETELY. WE TRIED TURNING THE HEADLAMPS OFF AND BACK ON AGAIN, BUT THIS DID NOT SEEM TO WORK. THIS IS OBVIOUSLY UNSAFE ESPECIALLY WHEN IT HAPPENS ON THE RURAL ROADS CLOSERS TO HOME. WE HAVE TAKEN THE CAR TO DIFFERENT TOYOTA DEALERS IN WHICH NONE CAN FIND A SOLUTION. WE'VE REPLACED THE COSTLY BULBS IN BOTH LAMPS (BECAUSE WE NOTICED THEY WERE BOTH AFFECTED) AND GOT THE SAME RESULT ON THE SAME DAY OF THE REPLACEMENT. SINCE THEN THE CAR WAS INVOLVED IN AN ACCIDENT AT NIGHT WHEN A DRIVER DID CLAIMED TO NOT HAVE SEEN THE PRIUS AND THAT THE LIGHTS WERE OFF. FOUR YEARS LATER THE LIGHTS STILL GO OUT AND DON'T SEEM TO STAY ON LONGER THAN 2 MINUTES. THIS CAR WAS PURCHASED TO TRANSPORT OUR CHILDREN, AS OUR OTHER VEHICLE IS A PICKUP TRUCK AND NOT AS SPACIOUS OR FUEL EFFICIENT. HOWEVER, WE WORK IN THE MORNING, WHEN IT'S STILL DARK AND JUST DON'T WANT TO RISK IT. WE ALSO HAVE BEEN CITED BY POLICE BECAUSE THE ONE OR THE OTHER LIGHTS GOES OUT IN THE DARK OR THOSE RANDOM RAINY DAYS. TRUTHFULLY , WE ONLY WANT TO BE ABLE TO SAFELY DRIVE THE CAR WE PAID FOR, BUT DON'T GET TO USE OTHER THAN ON VERY SPECIFIC OCCASION LIKE DAYLIGHT SAVINGS OR OFF DAYS PRIOR TO RAIN OR SUNSET. IF WE DIDN'T HAVE ANOTHER VEHICLE , WE WOULD BE SWAMPED WITH FINES .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074506February 23, 2018
EXTERIOR LIGHTING
ON A REGULAR BASIS, ONE HEADLIGHT WILL GO OUT OR SOMETIMES BOTH WILL SHUT OFF AT THE SAME TIME WHILE I'M DRIVING. THEY WILL USUALLY COME BACK ON AFTER TURNING OFF AND ON BUT IT IS AN EXTREME HAZARD AS THERE ARE MANY DARK ROADS IN TEXAS. IT HAS BEEN HAPPENING SINCE I PURCHASED THE VEHICLE IN 2014.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074300February 22, 2018
SERVICE BRAKES
MY CAR HAS BEEN MAKING THE "SNORING" SOUNDS INCREASINGLY OFTEN FOR THE LAST FEW WEEKS BUT NO WARNING LIGHTS ILLUMINATED UNTIL I WAS DRIVING ON THE HIGHWAY GOING ABOUT 65 MPH DURING THE BEGINNING OF FEBRUARY 2018. IT WAS EXTREMELY UNNERVING TO HAVE THE BRAKE LIGHT, ABS LIGHT, TIRE PRESSURE LIGHT, AND VSC (VEHICLE STABILITY CONTROL) LIGHT ILLUMINATE WHILE DRIVING AT HIGHWAY SPEEDS NOT KNOWING IF THE BRAKES WERE GOING TO WORK. THE DEALERSHIP DIAGNOSED BRAKE ACTUATOR FAILURE AND ADVISED THE WARRANTY EXPIRED AT THE END OF DECEMBER 2017, 5 WEEKS PRIOR. I PURCHASED THE CAR FROM A TOYOTA DEALERSHIP IN MAY 2016 WHEN THE WARRANTY WAS EXTENDED AND WAS NOT MADE AWARE OF THE THIS POSSIBLE MALFUNCTION AND ALSO HAD WARRANTY FILLED BY THAT SAME DEALERSHIP WHEN MY DASHBOARD LIGHTS WENT DARK IN AUGUST 2015 WHEN AGAIN, WAS NOT ADVISED OF THIS ONGOING WARRANTY ISSUE. MY MAIN COMPLAINT IS THAT THE 2004 RECEIVED 13 YEARS OF COVERAGE UNDER THIS WARRANTY WHEN TOYOTA OBVIOUSLY WAS UNABLE TO ADDRESS THE ISSUE BY THE THE TIME MY CAR WAS MANUFACTURED, HOWEVER, MY REPAIR IS NOT COVERED AT ALL AFTER ONLY 10 YEARS. MY MILEAGE WAS EXTREMELY LOW AT JUST UNDER 86K SO IT'S MALFUNCTION IS NOT FROM OVERUSE BUT FROM FROM A DEFECTIVE PART. THE CONSUMER STATED AFTER HAVING THE VEHICLE REPAIRED UNDER A SAFETY RECALL (19S17/19V-435) THE VEHICLE FAILED. WHILE DRIVING ON A SLIGHT CORNER, THE VEHICLE'S REAR SHIFTED TO THE LEFT AND MADE A NOISE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074179February 21, 2018
STRUCTURE:BODY
THE REAR LIFT GATE LATCH ON MY TOYOTA PRIUS HAS STOPPED FUNCTIONING. THE EXTERIOR RUBBER OVER THE LATCH MECHANISM/SWITCH HAS MELTED, TURNED GUMMY AND WILL NO LONGER FUNCTION TO OPEN THE LIFT GATE. IN COLD WEATHER THE LATCH HAS BEEN EVEN MORE DIFFICULT TO OPEN AND THE TRIM PIECE CONTAINING THE TRUNK HATCH LATCH BEZEL WHILE TRYING TO GET THE LATCH TO RELEASE BROKE. I CAN NO LONGER OPEN THE TRUNK OF MY CAR FROM THE OUTSIDE. THIS IS A SECURITY AND A SAFETY HAZARD AS I CAN NOT ACCESS THE REAR HATCH OF MY CAR IN UNDER NORMAL USE NOR AN EMERGENCY AND DEFEATS THE PRIMARY PURPOSE OF A HATCHBACK CAR WHICH IS ACCESS TO THE CAR'S INTERIOR. THE CAR JACK AND EMERGENCY SPARE TIRE, BATTERY LOCATED JUST BEHIND THE FAILED HATCH LATCH. I AM DISABLED, I CAN NOT PUT A WHEEL CHAIR IN/OUT. THIS IS UNSAFE AND TOYOTA REFUSES TO ASSIST WITH THE REPAIR. THIS REPLACEMENT PART/SERVICE ONLY IS WARRANTY FOR 1 YEAR AT A PRICE OF $675 TO REPAIR. UNDER THE ADA ACT - PLEASE INVESTIGATE AND ADVOCATE A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11071818February 8, 2018
SERVICE BRAKES
GENERATION 2 TOYOTA PRIUS BRAKE ACTUATOR. AT SLOW SPEED, THE BRAKES BECAME INOPERABLE AND WOULD NOT STOP THE CAR CAUSING ME TO REAR END A TRUCK STOPPED IN FRONT OF ME AT A STOP LIGHT. ALL OF THE BRAKE, ABS LIGHTS CAME ON THE DASH. 2 SEPARATE TRIPS TO THE DEALER TO HAVE THE BRAKES CHECKED RESULTED IN NO ERROR CODES FOUND. TODAY 2-8-18 THE DASH LIGHTS ALL CAME ON AGAIN, AND THE DEALER SAID THE COMPUTER CODE IS STATING FAULTY BRAKE ACTUATOR WHICH COULD RESULT IN TOTAL BRAKE FAILURE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11064997January 26, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
STARTING MAY 2015 WHOLE DASHBOARD IN MY CAR SPORADICALLY GOES BLACK, I CAN'T SEE HOW FAST I WAS GOING OR HOW MUCH GAS I HAVE LEFT OR USE MY BACKUP CAMERA IN MY CAR. FOR ABOUT AN HOUR I COULDN'T EVEN GET MY CAR TO TURN OFF. THIS HAS BEEN HAPPENING EVER SO OFTEN SINCE MAY OF 2015 AND IS VERY DANGEROUS DRIVING MY CAR IN THAT CONDITION. THE OTHER DAY MY CAR RAN OUT OF GAS ON THE BRIDGE FROM THE 5 FREEWAY TO THE 91 FREEWAY AND I WAS STRANDED ON THE SIDE OF THE BRIDGE WITH CARS PASSING AT HIGH VELOCITY BECAUSE I WASNT ABLE O SEE MY GAS METER. TOYOTA HAS KNOWN ABOUT THIS DEFECT AS SHOWN BELOW AND ISSUED A WARRANTY EXTENSION FOR ALL MODELS 2004-2009 AND MY CAR FALLS 2 MONTHS OUTSIDE OF THE WARRANTY PROGRAM AND THEY REFUSE TO TAKE RESPONSIBILITY. HTTPS://WWW.TOYOHEADQUARTERS.COM/THREADS/2004-2009-TOYOTA-PRIUS-COMBINATION-METER-WARRANTY-EXTENSION-ZTV.174/
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064949January 25, 2018
SERVICE BRAKES
BRAKE ACTUATOR FAILURE. BRAKES SUDDENLY FAILED AS CAR WAS DRIVING ON HIGHWAY. IN ADDITION AND SECONDARILY THE ENGINE WILL NOT TURN OFF. AN ALARM WENT OFF AND BRAKES FAILED AT ABOUT 45 MPHIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064270January 22, 2018
EXTERIOR LIGHTING
HEADLIGHTS GO OFF INTERMITTENTLY WHILE DRIVING AT NIGHT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063963January 21, 2018
EXTERIOR LIGHTING
I BOUGHT THIS 2007 TOYOTA PRIUS USED AND WAS NOT INFORMED BY THE SELLER THAT THERE WAS A PROBLEM WITH THE HID HEADLAMPS. WHILE DRIVING, THE RIGHT HEADLAMP WILL PERIODICALLY FLICKER AND/OR CUT OUT. TURNING OFF THEN ON THE HEADLIGHTS RESETS IT TO BE ON. AFTER RESEARCHING THE PROBLME ONLINE, I DISCOVERED THAT THIS IS A KNOWN ISSUE WITH TOYOTA AND THAT THERE WAS A CLASS ACTION LAWSUIT. REPLACING THE BULBS FOR THIS MODEL ARE VERY EXPENSIVE AND THIS PROBLEM SHOULD NOT BE OCCURRING. I WOULD LIKE TO KNOW HOW TO GET THIS PROBLEM RESOLVED. THANK YOU!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063024January 16, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 TOYOTA PRIUS. WHILE DRIVING APPROXIMATELY 30 MPH, THE INSTRUMENT PANEL LIGHTING STOPPED WORKING. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND THEN DROVE TO KOONS TYSON'S TOYOTA IN TYSON'S CORNER, VA WHERE IT WAS DIAGNOSED THAT THE COMBINATION METER WAS FAULTY AND HAD TO BE REPLACED. IN 2015, THE VEHICLE WAS TAKEN TO THE SAME DEALER BECAUSE THE INSTRUMENT PANEL LIGHTING FLICKERED. THE CONTACT WAS ADVISED BY THE DEALER TO DISREGARD THE SYMPTOM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE NUMBER: 1801160899. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062002January 10, 2018
SERVICE BRAKES
MY BRAKE, ABS, VSC, AND BRAKE WARNING LIGHT (!) ALL TURNED ON AT THE SAME TIME ON JANUARY 6TH WHILE I WAS DRIVING THE VEHICLE AT A SPEED OF 45 MPH. I ONLY JUST PURCHASED MY VEHICLE ON DECEMBER 30TH, 2017 AT 133K MILES. IT WAS REVEALED THAT MY CAR HAD THE 1256 AND 1391 WARNING CODES, INDICATING THAT MY BRAKE ACCUMULATOR HAS A LEAK. I CAME TO FIND OUT THAT THIS PROBLEM IS VERY PERVASIVE FOR PEOPLE WITH 2ND GENERATION TOYOTA PRIUSES AND THAT THERE WAS A MISASSEMBLY OF THE BRAKE ACTUATORS IN THE FACTORY THAT CAUSES PEOPLE'S BRAKES TO DELAY OR FAIL COMPLETELY. TOYOTA PUT OUT A TSB TO ADDRESS THE ISSUE THAT ENDED ON DECEMBER 31ST 2017. HOWEVER, SEEING AS HOW TOYOTA KNOWINGLY HAD A MISASSEMBLY OF THEIR OWN PRODUCT AND THAT THE BRAKES FAILING POSES A HUGE SAFETY ISSUE, THIS SHOULD HAVE NEVER BEEN A TSB IN THE FIRST PLACE. THE LACK OF REGARD FOR CONSUMER'S LIVES BY TOYOTA TO FIX THE PROBLEM THAT THEY CREATED, WITHOUT ULTIMATUMS, HAS LED ME TO FILE THIS COMPLAINT THAT THIS PRODUCT BE RECALLED AND REPLACED. THIS PROBLEM POSES A SAFETY RISK TO MYSELF AND ALL PASSENGERS THAT ENTER THE CAR WITH ME AS WELL AS OTHER DRIVERS AROUND ME. I CANNOT AFFORD TO PAY THE OVER $2000 REPAIR AND I DON'T SEE WHY CONSUMERS HAVE TO PAY FOR THE MISTAKES THAT TOYOTA HAS KNOWINGLY MADE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061103January 8, 2018
UNKNOWN OR OTHER
THE REAR HATCH LATCH DETERIORATES AND MAKES IT INCREASINGLY DIFFICULT TO OPEN THE BACK HATCH. IT IS NOW COMPLETELY BROKEN AND THE BACK HATCH IS INACCESSIBLE ' MAKING IMPOSSIBLE TO ACCESS THE SPARE TIRE IN CASE OF A ROAD-SIDE EMERGENCY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058479January 4, 2018
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
FRONT DRIVER SIDE HEADLIGHT KEEPS TURNING OFF INTERMITTENTLY AND AT RANDOM WHILE DRIVING. THE CAR HAS BEEN IN TO THE TOYOTA SERVICE DEPARTMENT SEVERAL TIMES BUT THE PROBLEM CAN NOT BE ISOLATED. SEVERAL ON-LINE FORUMS SUGGEST THIS IS A MANUFACTURER DEFECT WITH THE HID OR ELECTRICAL CONNECTION AND HAVE BEEN CHARGED THOUSANDS OF DOLLARS REPLACING BULBS, LIGHT HOUSINGS, AND CONNECTORS WITHOUT FIXING THE ISSUE. THIS IS A MAJOR SAFETY CONCERN AND TRAFFIC VIOLATION TO BE DRIVING AT NIGHT WHEN YOUR HEADLIGHT CAN TURN OF AT ANY MOMENT. PLEASE HAVE TOYOTA ADDRESS THIS ISSUE IMMEDIATELY. HTTPS://PRIUSCHAT.COM/THREADS/HEADLIGHT-PROBLEM.34584/ HTTPS://WWW.CARCOMPLAINTS.COM/TOYOTA/PRIUS/2007/LIGHTS/HEADLIGHT_RANDOMLY_TURNS_OFF_WHILE_DRIVING.SHTML HTTP://WWW.TOYOTAPROBLEMS.COM/TRENDS/PRIUS-HEADLIGHTS/ HTTPS://WWW.YOUTUBE.COM/WATCH?V=W1F8H7HIMFE HTTP://WWW.KCTV5.COM/STORY/18609018/KCTV5-INVESTIGATES-PRIUS-HEADLIGHT-PROBLEMS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058310January 3, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 TOYOTA PRIUS. THE CONTACT STATED THAT THE INSTRUMENT PANEL INDICATORS FAILED TO ILLUMINATE. THE CONTACT MENTIONED THAT THE INSTRUMENT PANEL FAILED TO DISPLAY ANY WARNING INDICATORS OR THE FUEL AMOUNT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE CONTACT DID NOT KNOW WHAT PARTS NEEDED TO BE REPAIRED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055166December 17, 2017
EXTERIOR LIGHTING
WHILE DRIVING IN CITY OR HIGHWAY THE HEADLIGHTS GO OUT SUDDENLY. TURNING LIGHTS OFF THEN ON AGAIN TURNS HEADLIGHTS BACK ON. THIS IS EXTREMELY DANGEROUS DRIVING AT NIGHT OR ON DARK ROADS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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