Toyota Prius V Complaints

479 consumer complaints on file.

#11142395October 24, 2018
AIR BAGS, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
OFTEN REFERRED CLOCK SPRING AS IT IS REFERRED TO PART NUMBER 84307-47020 IT AFFECTS A MULTITUDE OF THINGS ON MY CAR THAT ARE SAFETY RELATED INCLUDING THE HORN, THE BUTTONS ON THE STEERING WHEEL THAT CONTROL THE RADIO AND TRICKS ODOMETER, THE AIRBAG, MAYBE BE AIRBAGS PLEARLE, BE ADAPTIVE CRUISE CONTROL AND MAYBE OTHER THINGS. MY KNOWLEDGE MY CAR HAS NEVER BEEN WRECKED OR HAD AIRBAGS BLOWN AND THIS IS VERY PREMATURE FOR THIS PART TO FAIL. BELIEVE TOYOTA SHOULD TAKE RESPONSIBILITY FOR IT. THE WARNING LIGHT CAME ON AND IT SAYS IN THE MANUAL THAT IS UNSAFE TO DRIVE. DO NOT HAVE A CLUE WHY IT FAILED. THE TOYOTA DEALER REPAIR IS CLOSE TO $900 WHICH IS RIDICULOUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142397October 24, 2018
SEATS
LOOKS LIKE THE METAL PIECE THAT ATTACHES THE SEAT TO THE FLOOR OF THE CAR IS RESTING. I TOOK IT TO THE DEALER AND THEY SAID IT IS OUT OF WARRANTY. I THINK THAT TOYOTA COVERS REST FOR 10 YEARS. THEY SAY NO LOOKS LIKE THE METAL PIECE THAT ATTACHES THE SEAT TO THE FLOOR OF THE CAR IS RESTING. I TOOK IT TO THE DEALER AND THEY SAY IT IS OUT OF WARRANTY. IT IS IT'S ONLY BY A FEW MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139438October 10, 2018
ENGINE
CAR STALLED ON HIGHWAY. WAS JUST MERGING ONTO HIGHWAY, THE CAR STALLED AND DIED. WAS ABLE TO VERY, VERY SLOWLY PULL OFF TO THE SIDE OF THE ROAD . THIS WAS A FEW MONTHS AFTER THE SOFTWARE UPDATE FOR THE INVERTER. COULD HAVE BEEN A CATASTROPHIC ACCIDENT!!! GOT TOWED TO A TOYOTA DEALER. THEY REPLACED THE INVERTER AND PARTS WITH AN UPDATED ONE AND SOFTWARE TOO. THERE WAS NO CHARGE TO ME. HOWEVER, I BELIEVE THE 2012 INVERTER WAS INFERIOR AND ALL THESE MODELS SHOULD BE UPDATED WITH NEW INVERTERS. THIS IS AN ACCIDENT WAITING TO HAPPEN!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139230October 9, 2018
SERVICE BRAKES, POWER TRAIN, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNED A 2015 TOYOTA PRIUS V HYBRID. WHILE THE VEHICLE WAS STATIONARY, THE CONTACT SHIFTED INTO REVERSE AND THE VEHICLE ACCELERATED RAPIDLY BETWEEN 5-10 MPH. THE SPEED INCREASED TO 20 MPH AND THE VEHICLE CRASHED INTO A FENCE. THE CONTACT APPLIED SIGNIFICANT PRESSURE TO THE BRAKE PEDAL DURING THE FAILURE, BUT THE VEHICLE DID NOT STOP. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED MINOR SORENESS FROM THE IMPACT OF THE CRASH, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A REPAIR SHOP AND DEEMED DESTROYED. STEVE LANDERS TOYOTA (10825 COLONEL GLENN ROAD, LITTLE ROCK, ARKANSAS 72204) WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIATELY 59,100. THE VIN WAS NOT AVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11133623October 5, 2018
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
I HAVE TOYOTA PRIUS V 2015 BUT I WAS LOSING POWER AND I TOOK IT MECHANIC SEVERAL TIMES AND NOW IT'S SEEMS LIKE NOW IT AFFECTED MY ENGINE OR MY GASKET ACCORDING TO THE MECHANICS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130742September 22, 2018
SERVICE BRAKES
ABS BRAKE IS NOT WORKING. WHILE I WAS DRIVING ON A CITY TRAFFIC AND COME TO A COMPLETE STOP AT THE TRAFFIC LIGHT, THE BRAKE PEDAL WENT DEEP WHEN I STEP ON IT AND IT TOOK ME MORE TIME TO STOP THAN I EXPECTED IT. I WENT AND GOT IT RED THE CODE C1391 ABNORMAL LEAK IN ACCUMULATOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129947September 17, 2018
SERVICE BRAKES
DID AN OIL CHANGE TO THE CAR ON 9/14/18. DRIVING TO KEY LARGO SATURDAY 9/15/18 MORNING AND WHILE DRIVING (ALMOST THERE) WHEN THE ABS, ANTI SKID, SYSTEM FAILURE LIGHTS CAME ON. TOOK IT TO THE TOYOTA AND THE SERVICE MANAGER HAD IT SCANNED FOR THE CODES. CAME BACK AS BRAKE ACTUATOR FAILURE AND THEY TOLD ME THE CAR WAS NOT SAFE TO DRIVE BECAUSE THE BRAKES FAILED. SAME EXACT THING THAT HAPPENED TO MY 2012 PRIUS WHICH I HAD TO PAY TO GET FIXED. THIS TIME I WAS TOLD BY THE ASSISTANT SERVICE MANAGER THAT TOYOTA SEEMS TO BE AWARE THERE'S AN ISSUE SO THEY WOULD PROBABLY COVER THE COST OF THE PART $3500 BUT I'M RESPONSIBLE FOR THE LABOR WHICH THEY QUOTED AT $1500!!! SOMETHING IS CLEARLY WRONG. I DON'T THINK I SHOULD HAVE BEEN RESPONSIBLE FOR THE MONEY PAID TO GET THE 2012 FIXED NOR SHOULD I HAVE TO PAY FOR THE 2014 NOW. MY CAR IS AT THE TOYOTA UNTIL I CAN COME UP WITH THE MONEY...SOUNDS LIKE A CLASS ACTION LAWSUIT !! ALSO, INTERESTINGLY ENOUGH, BOTH MY 2012 AND 2014 WERE ROUGHLY AT THE SAME MILEAGE WHEN THIS PART FAILED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129966September 17, 2018
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
MICE INVADING INSIDE OF CAR AND AIR CONDITIONING SYSTEMS. DESTROYING INTERIOR AND AIR FILTRATION SYSTEM. CAN SPREAD DISEASE INCLUDING HANTAVIRUS WITH DROPPINGS. I THINK THIS IS DUE TO USING SOY BASED WIRE COVERINGS THAT ATTRACH RODENTS. CAN ALSO AFFECT WIRING INSIDE THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129220September 13, 2018
SERVICE BRAKES
THIS HAS HAPPENED FIVE TIMES NOW, THUS FAR ONLY ON A LEVEL SURFACE. STARTING WITH THE CAR OFF AND PARKED WITH THE PARKING BRAKE ON. I DEPRESS AND HOLD THE BRAKE PEDAL WITH MY RIGHT FOOT. START THE CAR BY PRESSING POWER. WHILE CONTINUING TO HOLD THE BRAKE PEDAL I DEPRESS AND RELEASE THE PARKING BRAKE TO DISENGAGE IT. THEN, STILL WITH MY FOOT ON THE BRAKE PEDAL, I SHIFT INTO REVERSE. INSTEAD OF REMAINING STILL THE CAR ROLLS BACKWARDS. IMMEDIATELY DEPRESSING THE BRAKE PEDAL FARTHER DOES NOT CAUSE ANY BRAKING. I HAVE INSTINCTIVELY REMOVED MY FOOT FROM THE PEDAL COMPLETELY AND THEN DEPRESSED THE PEDAL AGAIN. THE SECOND ATTEMPT HAS ALWAYS RESULTED IN BRAKING. FORTUNATELY THIS HAS OCCURRED ONLY WHEN THERE HAS BEEN NO TRAFFIC OR OBSTACLE BEHIND THE CAR BUT IT IS GREATLY CONCERNING, PARTICULARLY ON SAN FRANCISCO HILLS, TO WORRY THAT THE BRAKES WILL NOT FUNCTION WHEN SHIFTING INTO GEAR FROM PARK. FURTHER THERE SEEMS TO BE NO WARNING WHEN THE BRAKES MAY MALFUNCTION. I CAN ONLY TELL THE BRAKES AREN'T WORKING WHEN IT STARTS ROLLING BACKWARD UNDER POWER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128265September 8, 2018
STRUCTURE:BODY, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
THE CAUGHT ON FIRE IN THE MIDDLE OF THE NIGHT WHILE PARKED. NOTHING WAS TURNED ON AND NOTHING WAS PLUGGED IN. THE CAR WAS TOTALED. TOYOTA IS REFUSING TO ADMIT THIS CAR HAS A PROBLEM AND RANDOMLY CATCHES FIRE. TOYOTA JUST ISSUED A RECALL ON ANOTHER MODEL OF THE PRIUS FOR THIS SAME ISSUE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11124062September 2, 2018
ENGINE, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
ENGINE SHAKE ON START UP WHEN VEHICLE IS NOT IN MOTION , SEEMS TO BE AN ISSUE WITH POWER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119337August 11, 2018
ELECTRICAL SYSTEM
TOYOTA IMP AS I WENT TO ACCELERATE ONTO ONE OF THE MOST DANGEROUS ENTRANCES TO THE 110 PARKWAY IN LOS ANGELES, MY CAR STALLED. THE CAR WORKED VERY SLOWLY FOR A COUPLE OF MINUTES, THEN IT WOULD NOT EVEN GO INTO DRIVE. THERE WAS STILL POWER AND AIR CONDITIONING. AFTER HAVING IT TOWED OFF THE HIGHWAY TO THE DEALERSHIP, IT WAS CONFIRMED TO BE THE POWER INVERTER. I HAD THE SOFTWARE RECALL DONE IN 2015, YET MY CAR'S INVERTER STILL FAILED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112760July 20, 2018
EXTERIOR LIGHTING
HEADLIGHT TURNS ITSELF OFF. REPLACED BULB MULTIPLE TIMES. HEADLIGHT WORKS FOR A FEW HOURS THEN TURNS OFF AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111479July 15, 2018
AIR BAGS
MY 2017 PRIUS V WAS INVOLVED IN 2 RECENT CRASHES IN WHICH THE AIR BAGS DID NOT DEPLOY: FRONT END/BUMPER IMPACT ON 6/1/18 AND FRONT & REAR END IMPACT WHICH TOTALED CAR ON 7/3/18. BOTH TIMES AIR BAGS DID NOT DEPLOY. IMPACT ON 6/1/18 CAUSED OTHER CAR'S (2008 HONDA ACCORD) AIR BAGS TO DEPLOY, BUT NOT MINE. TOYOTA SENT INSPECTOR AFTER 6/1 CRASH; REPORT ENCLOSED. 7/3 CRASH WAS EVEN MORE SEVERE TRAVELING AT 61 MPH WHEN IMPACTED IN THE REAR BY ANOTHER VEHICLE TRAVELING AT EXCESSIVE SPEED. MY CAR SUSTAINED FRONT AND REAR DAMAGE AFTER IMPACT BY OTHER CAR IN THE REAR AND IMPACT IN THE FRONT INTO HIGHWAY CENTER CEMENT DIVIDER. MY CAR WAS TOTALED, BUT STILL AIR BAGS DID NOT DEPLOY. I AM CONCERNED THERE MAY BE A MFR DEFECT IN THE PRIUS V AIR BAG SYSTEM SIMILAR TO THE OTHER PRIUS AIR BAG RECALL REQUIRED BY YOU IN JANUARY 2018. PLEASE INVESTIGATE FURTHER. I HAVE BOUGHT ANOTHER CAR, AND AM RECOVERING FROM MINOR BRUISING INJURIES. I DO NOT PLAN ANY LEGAL ACTION. I AM MAINLY CONCERNED ABOUT THE SAFETY FOR OTHER PRIUS V DRIVERS. THANK YOU.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11102264June 18, 2018
SERVICE BRAKES
WHILE PULLING INTO A PARKING SPACE (SPEED LESS THAN 5 MPH) AND APPLYING THE BRAKES THE PEDAL WENT TO THE FLOOR AND THE CAR SEEMED TO SPEED UP. THE CAR JUMPED THE CURB AND STRUCK A TREE. A GOOD SAMARITAN ASSISTED AND ACTUALLY GOT IN THE CAR AND FOUND THE BRAKE PEDAL WENT TO THE FLOOR. SHORTLY AFTER THE ACCIDENT THE BRAKES RETURNED TO NORMAL OPERATION. THIS IS THE SECOND TIME THAT THE CAR HAS EXPERIENCED SIMILAR PROBLEMS. IN 2014 WHILE PULLING INTO THE DRIVEWAY THE BRAKE PEDAL WENT TO THE FLOOR AND STRUCK THE HOUSE. SHORTLY AFTER THE BRAKES RETURNED TO NORMAL OPERATIONS. TOYOTA WAS NOTIFIED AND INSPECTED THE CAR'S COMPUTER AND BRAKING SYSTEM PER CASE NUMBER 1410012557. AFTER THE INSPECTION TOYOTA SAID THAT THERE WERE NO BRAKE ISSUES FOUND WITH THE CAR AND STATED THAT IT WAS SAFE TO DRIVE. OBVIOUSLY THERE IS AN ISSUE WITH THE BRAKING SYSTEM IN THESE CARS.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11099826June 4, 2018
AIR BAGS
PASSENGER SIDE AIR BAG DOES NOT WORK. IT WILL NOT GO BACK ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097588May 23, 2018
VEHICLE SPEED CONTROL
MY CAR HAS A PROBLEM WITH THE RADAR CONTROL. IT HAS FAILED MULTIPLY TIMES ON THE FREEWAY WHEN I HAD IT IN CRUISE. THE PROBLEM IS THAT A "BEEP BEEP GOES OFF AND THEN THE CAR SLOWS DOWN FOR NO APPARENT REASON. THIS HAS HAPPENED MOSTLY IN WET WEATHER BUT HAS FAILED MANY TIMES. WITH NO ONE IN FROM OF ME. I HAD IT IN TO TOYOTA AND THEN SPENT THE WHOLE DAY GOING OVER THE CAR. THEY SAID THERE IS NOTHING WRONG WITH THE CAR BUT MAYBE NOT USE THE CRUISE. THEY WOULD NOT SENT ME A LETTER TO THE FACT THAT THEY DID NOT FIND ANYTHING WRONG. IT TOOK ME 3 TO 4 DAYS OF CALLING AND FAXING TO GET THIS INFO. NOW THE INSURANCE COMPANY IS TELLING ME THAT BEFORE I BOUGHT THIS SUPPOSABLE NEW CAR IN 2015 WITH ONLY 8,000 MILES ON IT THAT IT HAS BEEN WRECKED OR IN 2 ACCIDENTS BEFORE I BOUGHT IT. I BELIEVE THAT THERE IS SOMETHING SERIOUSLY WRONG WITH IT AND IT IS A DANGER TO DRIVE IT. CAN YOU HELP ME.I CAN NOT SUPPLY YOU WITH ANY DATA OTHER THAN MY PERMISSION FAX THAT I SENT TOYOTA TO GO THROUGH MY CAR. MY SON DROVE THE CAR OR I AM NOT THE ONLY ONE THAT WITNESS THIS OCCURRENCE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092558May 8, 2018
HYBRID PROPULSION SYSTEM
I WAS ATTEMPTING TO PASS A SEMI TRUCK. WHEN I PRESSED ON THE ACCELERATOR, THERE WAS NO POWER. THE CAR ACTED LIKE IT HAD BEEN SHUT OFF. THE STABILITY CONTROL, TIRE PRESSURE AND CHECK ENGINE LIGHTS CAME ON. I TURNED ON THE HAZARD LIGHTS AND ATTEMPTED TO RESTART THE CAR. THE WARNING LIGHTS REMAINED ILLUMINATED AND THE CAR ACTED LIKE IT WAS STRAINING OR LUGGING. I DISCOVERED IF I BACKED OFF THE ACCELERATOR AND THEN ACCELERATED, I WAS ABLE TO DRIVE THE VEHICLE. I HAD TO REPEAT THE PROCESS OF BACKING OFF THE ACCELERATOR AT EVERY TRAFFIC LIGHT . I TOOK THE CAR TO THE DEALER WHO SOLD IT TO ME. IT IS BEING FIXED, BUT MY VIN # DOES NOT SHOW UP AS PART OF THE RECALL FOR THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090155April 25, 2018
SERVICE BRAKES
BRAKE ACTIVATOR UNIT FAILED AFTER 4 MONTHS OF REPORTING THE ISSUE TO TOYOTA. IT FOLLOWS THE CONDITIONS INDICATED ON TOYOTA WEN ZG1. VEHICLE WAS IN MOTION AT HIGHWAY SPEED WHEN BRAKING MALFUNCTION OCCURRED. VEHICLE WAS CONTROLLABLE AND ALLOW FOR SECURE STOP. BRAKE RESPONSE WAS SLUGGISH AND HARD ON THE FOOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089911April 24, 2018
ELECTRICAL SYSTEM
I AM CONCERNED AS THE OWNER OF THE IDENTIFIED VEHICLE IN THIS COMPLAINT OF SERIOUS SAFETY AND VEHICLE FUEL EFFICIENCY ISSUES REGARDING THIS VEHICLE. IT HAS BEEN WIDELY CIRCULATED IN NATIONAL MEDIA THAT CERTAIN TOYOTA PRIUS VEHICLES, HAVE BEEN INVOLVED IN CATASTROPHIC POWER INVERTER FAILURES THAT HAVE RESULTED IN SERIOUS DAMAGE TO THESE VEHICLES AND OFTEN SERIOUS AND POTENTIALLY LIFE THREATENING BODILY INJURIES TO THE OCCUPANTS OF THESE VEHICLES. IT SHOULD BE NOTED THAT MY PRIUS WAS PART OF A RECALL CAMPAIGN THAT WAS SUPPOSED TO ADDRESS THIS INVERTER ISSUE BUT SEEMS TO HAVE BEEN NOTHING MORE THAN A BAND-AID SOFTWARE FIX TO A PROBLEM THAT IS ACTUALLY THE RESULT OF DEFECTIVE ELECTRICAL CONNECTIONS. THIS CATASTROPHIC POWER INVERTER FAILURE IS A SERIOUS SAFETY PROBLEM THAT IS FAR BEYOND THE SCOPE OF A SIMPLE SOFTWARE SOLUTION. MANY INDIVIDUALS ARE ALSO COMPLAINING OF UP TO A 15% OR MORE DROP IN FUEL EFFICIENCY SINCE THIS SO-CALLED SOFTWARE FIX WAS INITIATED. I PERSONALLY HAVE EXPERIENCED A DROP IN FUEL EFFICIENCY OF MY PRIUS V FROM A CONSISTENT 42 MPG SINCE 2013 TO 35 MPG OVER THE LAST THREE MONTHS. MY CONCERN THAT THIS DROP IN FUEL EFFICIENCY IS CONNECTED TO THE POWER INVERTER PROBLEMS ASSOCIATED WITH THIS VEHICLE. I RECENTLY COMMUNICATED MY CONCERNS RELATING TO THE POWER INVERTER PROBLEMS TO MY LOCAL TOYOTA DEALER. THEY INFORMED ME THAT THEY WERE AWARE OF SOME ISSUES REGARDING THE INVERTERS AND THAT AS A RESULT TOYOTA INCREASED THE WARRANTY OF THIS COMPONENT FROM 8 YRS./100K MILES TO 15 YRS./UNLIMITED MILES! THIS WOULD SEEM TO INDICATE THAT TOYOTA IS FULLY AWARE THAT THIS IS A SERIOUS ISSUE. I AM CONCERNED THAT TOYOTA IS NOT ADDRESSING THIS POTENTIALLY DEADLY SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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